I bought my Dualit toaster new less than a year ago. I like the simple design, and the wide slots, which can accommodate and toast anything from dainty slices to doorsteps. I bought on recommendation, and paid a lot of money for this toaster because I was assured that they were not just reliable, but almost bulletproof.

Ten months on, the timer unit has failed, leaving me with a beautifully designed stainless steel brick, and Dualit refuse to honour the warranty because I emigrated and brought the toaster with me to my new home, and refused to help me locate a service engineer in Australia.

Premium price point, but budget levels of service.

I would advise thinking long and hard before buying, particularly if you are not in the UK.

This toaster is one of the best I’ve owned. I tried to kill myself with by putting a fork in it and it didn’t even shock, saved my life. Don’t put onion dip in it, it will break.

This toaster looks so good in our kitchen cool copper ends and highly polished chrome in the middle. It can switch for one slice to two slices to three or even all four slices. Also a very good switch for toast to be warmed up again with out drying out the toast. It toast crumpets and sourdough to perfection. Every part is replaceable not a throw away toaster like a lot of other expensive toasters

After years of dodgy electronic toasters, I finally have a toaster that just does one thing well - it toasts. No gimmicks, no electronics, just a toaster & a rotary timer.

It seems expensive but once you use it you will realise that it will outlast 4 of those $100 gimmicky toasters.

This has been a disappointing purchase. Frustratingly variable toasting results. After only six months and only one slot works. The timer constantly sticking and hence incinerating toast but quite expensive to replace. I haven't pursued a repairer as I think it would be cheaper to get something that works .

Compare to the UK not much information here in Australia. Went through the process of is it really worth purchasing the this toaster. Reviews from here and also in Australia we decided to bite the bullet. It is well built, toast are evenly cooked on each side. If this fails parts are easy to get and replace. We purchased two sandwich grills and can make cheese and tomato, and any other ideas that we can image.