It took a week to get used to a new pillow and now I absolutely love it. The shape and height are comfy. The new smell went away after a week or two. I sleep great now. No readjusting required.
The only negative is the cooling gel eventually warms up to body temp and then feels like it holds the warmth. I sleep on the non cooling gel side which works fine.

Does the musty odour go away? It is very close to the nose.
As the foam is polyurethane, how much residual isocyanate is there?

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I love this pillow. Its only now that I'm writing this review that i realise my neck and back do not bother me as much any more. I sleep like a log. It took a couple of days to adjust but I still slept great. I considered taking it on holiday, as I don't like to be without it, but don't in case I leave it there. I would be devastated to lose it.

My boyfriend was having headaches due to tension in his neck, so I purchased one of these pillows for each of us. I am a warm sleeper so am constantly turning my pillow around to get to the 'cool side'. These pillows are amazing comfortable and exactly the right height. The cooling pad does exactly what it is advertised to do, which is to keep your head from getting too warm while you sleep. My boyfriend's headaches have subsided and my quality of sleep has improved. I've read on other reviews that the pillows had a strong smell, I don't know what they are talking about. There is a slight 'foam' smell when you take them out the bag, but airing them for a few hours did the trick. A great product and well worth the money.

Very disappointing, the Dunlopillo Therapillo Cooling Gel Top Premium Memory Foam Pillow has no support. Its like sleeping with your head on a wet towel, there is no resilience. I bought two of these 1 for me and 1 for wife. The wife tosses hers after 1 night. Passed the pillows down to the kids thinking they wouldn't notice the difference, however both complained the next day that their pillows needed replacing. Both pillows are now not being used and will end up in trash.

The pillow has no resilience. Its like sleeping on a wet towel.

My partner and I bought a new bed so we decided on some new pillows. I have had some problems with my neck for a couple of months, so I wasn't going cheap this time. I was surprised that it was quite inexpensive and was the recommended type for me. I have already noticed a change in my neck and back alignment. My sleep has been uninterrupted and sometimes I don't want to get out of bed to get to work because of the comfortability. The pillow moulds to the shape of your head/neck and supports your shoulders... I cannot fault this pillow. I love it
reliable, very comfortable, inexpensive, better sleep