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Dunlopillo Therapillo Questions & Answers
High Profile, Cooling Gel Top Medium Profile, Low Profile, etc...6 questions from our users
Anne S.asked
Is this the same as the "soft low profile" dunlopillow, previously with pink packaging? I cant do without that one, and find it disappears from the market for many years at a time. No response to my question directly to the company.
No answers
PetaGourlayasked
Anyone had a problem with the blue gel leaking out onto the pillowslip and the head? Bought the pillow from Myer just over 6 months ago and it hasn’t been used much... It sounds like a fault to me so I need to find out how to return it.
No answers
Bazasked
Where can I purchase one in Adelaide
Dreamasoulasked
To those not happy with the product have you received a refund? I purchased mine from Harvey Norman and the cooling gel properties stopped working on the 2nd week. I have returned it to Harvey Norman who in turn will send it back to the manufacturer to obtain a verdict. I have been advised that IF there is a fault then Harvey Norman will refund me the full cost of purchase
2 answers
Hi there, we're really happy with our pillow. The gel is still fine, though of course on a really hot night it's not going to be as effective as on a more moderate night. The gel isn't supposed to be cold as such - just holds the heat differently (similar to how metal is cold to the touch). We've found the product to be good.
Hi pillow not apparently defective just rock hard and very hot
Justoasked
Anyone on here not happy with their purchase interested in selling it ?
1 answer
Hi Justo, don't know where you live but David Jones has a special on the "high profile premium memory foam" pillows @ $114! I literally just bought it at Myer for $133 then walked in to DJ's to find it slightly cheaper. :(
Link for the pillow below:
http://shop.davidjones.com.au/djs/en/davidjones/therapillo-high-memory-foam-pillow-6527-500694--1
VOC concernsasked
What causes the smell? I aired it for a few days as I expected it would have some odour but it has now been a week and the odour is so strong it is waking me up at night.
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