As of March 6th 2022, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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D2M36F202 (250L), 315L, 400LSorry, there are no reviews yet. Be the first to write a review.
Questions & Answers
Richard L.asked
can you convince me to purchase and fit your product. I am interested in Dux Ecosmart Electric Boosted Solar 250L D2M36F202. I am aware of the 20 m range for piping from solar to tank. Price av would be good.
I have Dux 250 L electric off peak approx 15 yrs old. working ok. and 20 solar pannels on roof. FIT.
No answers
Kram Y.asked
I want to know if your system can accommodate the solar panels being 30meters away from the hot water tank
2 answers
Dux C.Dux
Hi Kram,
The maximum distance (pipe length) between the tank and collectors is 20m.
If the tank or collectors cannot be relocated to this distance, please consider other options such as condensing gas continuous flow units.
Best Regards,
The Dux Team
Thanks, I don't have gas and the distance can't be changed. I'll check out some other brands that might accommodate my requirements
Robert Hurleasked
When the Hotlogic power light flashes red, it appears to be due to an "output error", and the pump fails to pump water to the panels. The system is so bad and so expensive to repair that I'm inclined to turn the controller off and treat it just as an (inefficient) electric water heater. Is there another solution?
2 answers
Dux C.Dux
Hi Robert,
We are sorry to hear about your experience and really hope we can resolve your issues.
So we can understand the specific details can you please email through your best contact number, ieatwords username, address where the unit is installed, model number and serial number to [email protected] so we can call you back, talk through the issue and try and resolve it for you?
Regards,
The Dux Team
I had no response to a message explaining the problem and providing all the details to your help email.
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