As of March 6th 2022, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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Dux Ecosmart Gas Boosted Solar
D2F20226N (250L), 315L, 400L
Mahendra T.Greater Melbourne (Metropolitan), VIC
"DUX" products means "WORST" products !
Very bad experience i got with Dux solar water heater, i bought new house in Oct- 2012 and this system was there to give me lot of financial pain, from 2012 to Dec-2018 i paid almost $ 1000 to repair this crap product, and again today 31-03-2020 i got problem so, i have to keep $ 300-400 to feed this system, please keep away from Dux products, it will give you lots of stress financial burden.
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Dux C.Dux
Hi Mahendra,
We are genuinely sorry this happened and look forward to resolving with you.... Read more
So we can understand the specific details can you please email through your full name, ieatwords username, best contact number, address where the unit is installed, model number and serial number to [email protected] so we can call you back, talk through the issue and try and resolve it for you? Best Regards, The Dux Team