As of March 6th 2022, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
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BecPerth, WA
- Verified purchase
Great Service
Purchased through Bunnings, a heap cheaper than plumber. No hassles, installation exactly on time. Purchased on Sat, install and Removal on Tue. The people at Bunnings were extremely helpful from ringing for the quote to ordering. The Plumber called prior to arrange. The whole experience was Easy. The old system was a Dux that we didn’t have any trouble with, just very old. Definitively will purchasing a Dux again.
Purchased in November 2021 at Bunnings Warehouse for $1,211.00.
1 comment
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The reviewer stated that an incentive was offered for this review
Robert ThompsonSouth East Queensland, QLD
Purchase of HWS
The unit meets all of our demands, purchased the unit through Bunnings with installation by DUX, cost price $800 cheaper than plumber.
The system works very well would use this purchase system again.
Purchased in August 2021 at Bunnings Warehouse for $1,600.00.
1 comment
Dux C.Dux
Hi Robert,
You're the best! Thank you again for sharing such a positive experience. ... Read more
We are incredibly grateful that you took time out to leave the review!! Best Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
PeterSydney, NSW
Efficient Service
Purchased a replacement water heater from Bunnings and it was installed the next day. It is for a rental property and I thought I would have to wait for days for a replacement.
Purchased in May 2021 at Bunnings Warehouse for $1,200.00.
1 comment
Dux C.Dux
Hi Peter,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business. Could you email through your full name (state this username as well), best contact number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Best Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Robert PSydney Surrounds, NSW
Fantastic product and service
My old hot water tank split on the Thursday and I was up and running by Monday, new tank performs perfectly
Thank you with no fluctuations and it’s very efficient
Purchased in June 2021 at Bunnings Warehouse for $1,200.00.
1 comment
Dux C.Dux
Hi Robert,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business. Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Perfect for us! So happy we chose this one!
We are so glad to have our hot water back! Since our new system we have found the water temperature to be consistent through high demand times, particularly having a teen in our home!
We have not had any issues and found this to be competitive with price and certainly delivers as promised.
Purchased in May 2021 for $1,600.00.
2 comments
Dux C.Dux
Hi Anna Marie,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business. Could you email through your full name (state this username as well), best contact number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Best Regards, The Dux TeamAnn-Marie Dunne (Anna-Marie D)
0424455633
29/12 Greendale Way Carindale
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William PickeringSouth East Queensland, QLD
very happy
I am very happy with the purchase of the Dux PROFLO 125L system, great communication, good price and no hidden costs. installation was quick and installers explained all aspects of system very well, highly recommended.
Purchased in May 2021 at Bunnings Warehouse for $1,500.00.
1 comment
Dux C.Dux
Hi William,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business. Please email us at [email protected] if we can help for you in the future. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
LaraineSouth East Queensland, QLD
Very happy with the system
This is the second 125L Proflo Dux system I have purchased from Bunnings. The service I received was excellent and the price was far less than any other quote. They are both for rental properties and the tenants are happy with them.
Purchased in November 2021.
1 comment
Dux C.Dux
Hi Laraine,
You're the best! Thank you again for sharing such a positive experience.... Read more
We totally value you being our loyal customer and helping to share the word about us. Our team is always here for you anytime. Could you email through your full name (and state your username), phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? All the best, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Paul BSouth East Queensland, QLD
Good product and price
Purchased the 125ltr hot water system from bunnings and so far dont have any issues. Good price. Handles the everyday demand quite easy. Very quick and great with installation. Very professional
Purchased in March 2021 at Bunnings Warehouse.
1 comment
Dux C.Dux
Hi Paul,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Our team is always here for you anytime. Best, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ALENJSydney, NSW
Good system
So far we don't have any issue.Only the water temperature can be a little higher.Other wise we have more tan enough hot water for our needs.Price,value is good and installers are excellent.
Purchased in January 2021 at Bunnings Warehouse for $699.00.
1 comment
Dux C.Dux
Hi Alen,
Thank you so much for your excellent review.... Read more
Our team is always here for you anytime. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DannySydney, NSW
- 5 reviews
- 7 likes
Best Service
Purchased a 125lt hot water system from Bunnings and the service recieved was impeccable and very seamless. Was the best cheapest on the market. Strongly recommend their service via Bunnings.
Purchased in May 2021 for $900.00.
1 comment
Dux C.Dux
Hi Danny,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Scott.FSouth East Queensland, QLD
Excellent
Replaced a old Saxon system. The new system covers the demands of a young family. I was worried that due to being in a limited space performance would be limited
Purchased in March 2021 at Bunnings Warehouse for $1,390.00.
1 comment
Dux C.Dux
Hi Scott,
Thank you for sharing such a positive experience. It means a lot to us.... Read more
Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Richard L.South East Queensland, QLD
Excellent product
Installed to replace a very old Saxon unit and price, value and performance have all been excellent. Couldn't have been happier with Bunnings as the installers either, very professional, quick and expert.
Purchased in June 2021 for $1,437.00.
1 comment
Dux C.Dux
Hi Richard,
Your excellent review made our day! We're so happy to hear that from you.... Read more
Thank you so much for taking time to share your positive feedback. Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
AJBSouth East Queensland, QLD
Excellent replacement water unit.
We replaced our old Saxon (25 years old) With this Dux via Bunnings Well its just like a new one...eh?
Feeds our place with plenty of hot water at just the right temperature and fits in exactly the same spot as the old unit. Product performance and service are exceptional.
Purchased in March 2021 at Bunnings Warehouse for $760.00.
1 comment
Dux C.Dux
Hi AJB,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Denis DGippsland, VIC
Everything seems great.
Easy ordering through Special Orders Wanthaggi. Booked the installation and got confirmation calls from the Store. The Unit was delivered on time and the Installers came on time the next day. The installers were very quick, neat and professional and cleaned up after themselves. After installation, I received a followup call from Dux to make sure everything went well.
Purchased in November 2021.
2 comments
Dux C.Dux
Hi Denis,
We're so happy to hear that from you. ... Read more
Thank you so much for taking time to share your positive feedback. Sincerely, The Dux TeamDux C.Dux
Hi Denis,
You're the best! Thank you again for sharing such a positive experience. It means a lot to us.... Read more
Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Cheers, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
PamSydney, NSW
Loving the hot water
We purchased our Proflo hot water system from Bunnings supply and install,apart from the price the service was great,the guys did an amazing job no fuss no mess.
We can now have the grandkids over and bathtime is no problem,hot water on tap 24/7
Purchased in September 2021 at Bunnings for $1,200.00.
2 comments
Dux C.Dux
Hi Pam,
You're the best! ... Read more
Thank you again for sharing such a positive experience. It means a lot to us. Sincerely, The Dux TeamDux C.Dux
Hi Pam,
Thank you so much for your great review. We totally value you being our loyal customer and helping to share the word about us.... Read more
Could you email through your full name, phone number, address where the unit is installed and serial number of the unit to [email protected] so we can arrange a special thank you? Regards, The Dux TeamSimilar opinion? Write a review on ieatwords.com.au!
Michael P.Canberra
- 2 reviews
- Verified purchase
An excellent system so far
This unit replaced a 20 year old Dux unit of same capacity. It's a little larger because there's more insulation round the tank. So far (2 weeks in) it works well and seems to deliver at a slightly higher pressure than the old one which is nice. Bought through Bunnings, which was a very smooth process - can reccommend.
1 comment
Dux H.Dux
Hi Michael,
Thanks for your positive feedback - much appreciated!! ... Read more
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Dux 125l hot water system
Recently had a Dux 125l unit installed in a rental property. I was very pleased with the first one so decided to go with the same unit. The price was considerably lower than a plumber's quote.
It was installed within 2 days of my phoning. The staff could not have been more helpful. They phoned to make sure everything was to my satisfaction before accepting payment. I highly recommend Bunnings .
1 comment
Dux H.Dux
Hi Raine,
Thanks for your positive feedback - much appreciated!! ... Read more
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Great Product!
This is the best hot water system I have ever used. Technicians did a wonderful installation job for me. They were competent and efficient.
The hot water heater I purchased this time is actually the second Dux Proflo I have. The previous one worked for more than ten years. It was amazingly reliable.
1 comment
Dux H.Dux
Hi Henry,
Thanks for your positive feedback - much appreciated! ... Read more
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Questions & Answers
Rick D.asked
Our system has no identifying stickers, scratched off ..?! height tells me it's a 125lt
the thermostat is EWT1L2-523 (6/4/20060) element plate says Kawa 051C 240/3600dux p/n 0102
the element or thermostat must be defective as we only get luke warm water for a few days now.. Does Dux still sell elements and thermostats for these models? (Perth)
1 answer
Dux C.Dux
Hi Rick,
Our team would like to speak with you at your earliest convenience so we can get this sorted.
To locate your details easier, can you email through your full name, phone number, address where the unit is installed and serial number of the unit to [email protected]?
Regards,
The Dux Team
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Dux C.Dux
Hi Bec,
Thank you for taking time to leave an excellent review.... Read more
We do appreciate your business and totally value you being our loyal customer. Cheers, The Dux Team