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Reviews

(9)
(1)
(0)
(0)
(0)
  • Temperature Consistency
    5.0 (9)
  • Heating Speed
    5.0 (8)
  • Build Quality
    4.9 (9)
  • Value for Money
    5.0 (10)
  • Cleaning & Maintenance
    4.9 (8)
  • Noise Level
    4.2 (9)


First time use of a Dux product

published

Review prompted by Dux. But have only had use of product for one month.
So far no problems. Would be nice to know what temperature unit is set to.
Unit purchased from Bunnings Maribyrnong who gave best quote.

Purchased in December 2020 for $753.00.

Build Quality
Value for Money
Noise Level
Household Size 1 person(s)
Functionality
Temperature Consistency
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1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review


Nhi T.

Nhi T.Sydney, NSW

  • Verified purchase

Great product and love the colour! Beautifully installed and customer service was so helpful

published

I take half an hour shower and the unit has been working so well. We have no problems since installation. No issues with water temperature fluctuation while using the unit.

Purchased in December 2020 at Bunnings Warehouse for $388.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

petermhw2020

petermhw2020Sydney, NSW

  • 2 reviews

Installation and Aftershop Services

published

It's my first time used Bunning Hot Water installation and customer services. I was used Appliance Online. Bunning Lidcome branch was my primary shopping spot. The Call center services is very patient and knowledgeable. Good work, Bunning!

Purchased in October 2020 at Bunnings Warehouse for $918.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

David F

David FSydney, NSW

  • Verified purchase

Great price and great warranty period

published

Purchased in October 2020 at Bunnings Warehouse.

Value for Money
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
1 comment
Dux
Dux C.Dux

An easy and seamless process to replace my water heater

published

From picking up the phone to turning on on the tap and getting my shower working again the process was easy and seamless, the plumber arrived as scheduled and performed the change over satisfactorily.

Purchased in September 2020 at Bunnings Warehouse.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 1 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review


50 litre unit, to replace 80 litre indoor storage unit - happy

published

No more worries about adjusting thermostat, appears to be very efficient at maintaining a set temperature. suggest that may be too hot for some people however with a mixer tap and for showering not much need to adjust the cold water flow to maintain a constant temperature. Great for two persons sharing an apartment. Thanks

Purchased in September 2020 at Bunnings Warehouse.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Dux
Dux C.Dux

Happy customer

Happy customerHunter Region, NSW

Replacement water heater

published

Replacing previous model of the same size and manufacturer. I have been very happy with the first one so, hopefully, I will get the same result from the replacement. The brand is reliable and economic.

Purchased in September 2020 at Bunnings Warehouse for $918.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux

Grateful costomer

Grateful costomerIllawarra, NSW

Great to have hot water all the time after three years of inconsistent heat and too small a system

published

Great for family of three adults as we find it never runs out. Bit noisy when running but that is only downfall otherwise very happy with unit.Runs very well thanks.

Purchased in August 2018 at Bunnings for $1,300.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 3 person(s)
Functionality
Temperature Consistency
Heating Speed
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1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

Continuing with Dux

published

After our previous Dux gas hot water service served us well for 17 years we wanted to continue with the same good product, so we have essentially replaced it with the equivalent same model which is functioning just as perfectly

Purchased in March 2020 at Bunnings Warehouse for $900.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Household Size 3 person(s)
See all answers
1 comment
Dux
Dux C.Dux
Ray D

Ray DMetropolitan Adelaide, SA

Excellent

published

Great water heater for the beach house with quick reheat time for when larger numbers of people are present and it heats up very quickly after arriving and turning on during absences.

Purchased in July 2018 at Bunnings Warehouse for $710.00.

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Temperature Consistency
Heating Speed
See all answers
4 comments
Dux
Dux C.Dux
Ray D
Ray D

I realized after that the send by date for the warranty extension was mid February and I do hope I am still eligible for the warranty extension regardless as this offer was only sent to me March 6th. Ray D.

Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review


See all Dux Proflo reviews

Questions & Answers

Dale J

Dale Jasked

Our 50lt is intermittent on the hot tap pressure. Sometimes it is a dribble and other times it is full pressure. No patten to it. Cold has full pressure all of the time. Wondering why and how to fix.
Getting full pressure at the relief valve all the time. All new tap washers.
Cheers
Dale

1 answer
Dux
Dux C.Dux

Hi Dale,

We apologise for any inconvenience this may have caused you.

Our team would like to resolve this for you. So we can understand the specific details can you please email through your full name, ieatwords username, best contact number, address where the unit is installed, model number and serial number to [email protected] so we can call you back, talk through the issue and try and resolve it for you?

Regards,

The Dux Team


Geoff

Geoffasked

manual refers to re-setting over temp cut out switch. Does not appear to be one on this pre-wired model?

1 answer
Dux
Dux C.Dux

Hi Geoff,

There is an overtemp switch as part of the thermostat, however any access to and adjustment of the thermostat can only be done by a suitably licensed Tradesperson.

Could you email through your full name (state this username as well), best contact number, address where the unit is installed and serial number of the unit to [email protected] so we can assist you as soon as we can?

Regards,

The Dux Team


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