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2 questions from our users
Dale Jasked
Our 50lt is intermittent on the hot tap pressure. Sometimes it is a dribble and other times it is full pressure. No patten to it. Cold has full pressure all of the time. Wondering why and how to fix.
Getting full pressure at the relief valve all the time. All new tap washers.
Cheers
Dale
1 answer
Dux C.Dux
Hi Dale,
We apologise for any inconvenience this may have caused you.
Our team would like to resolve this for you. So we can understand the specific details can you please email through your full name, ieatwords username, best contact number, address where the unit is installed, model number and serial number to [email protected] so we can call you back, talk through the issue and try and resolve it for you?
Regards,
The Dux Team
Geoffasked
manual refers to re-setting over temp cut out switch. Does not appear to be one on this pre-wired model?
1 answer
Dux C.Dux
Hi Geoff,
There is an overtemp switch as part of the thermostat, however any access to and adjustment of the thermostat can only be done by a suitably licensed Tradesperson.
Could you email through your full name (state this username as well), best contact number, address where the unit is installed and serial number of the unit to [email protected] so we can assist you as soon as we can?
Regards,
The Dux Team
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