DVD Land has recently offered a $10 DVD Land store credit to their customers in order to encourage them to write a review. It is possible that reviews were written by customers who received such a reward
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AmandaGreater Melbourne (Outer), VIC
So great, so easy... thank you
I'm a first time user and most thankful to have found you. Your website is easy to navigate, the process was seamless, my order arrived well packed and in a timely manner. I have just placed my second order! Thank you.
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Tonic wadeSouth East Queensland, QLD
- 3 reviews
Stay away
My wife ordered and paid for deadliest catch season 14. We have never received and we have since found out that is not available on DVD. As it’s now gone over the twelve months we can’t get our money back. Do not buy from this company as they have ripped me off.
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Prompt service
DVD Land had the product I wanted at a very good price. The process was smooth and I received the product without any delays. A pleasure to buy product from.
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KerrySouth East Queensland, QLD
Prompt service
DVD Land had what I was after. Released in the 80’s I was very happy when I found these DVD’s in a 3 disc set for a very reasonable price.
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Good service.Illawarra, NSW
Good product,good service
I recently purchased a DVD,"The Aspern Papers",from DVD Land. This takes up one of Henry James' stories. Only DVD Land had this movie for sale. My dealings with DVD Land were prompt and professional and the DVD arrived in good shape. Although the movie turned out to be just so-so,I was pleased with the service. I would happily use DVD Land next time I wanted a DVD.
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Carena
- 2 reviews
No Stress Shopping
I always get my DVD's from DVD LAND because the particular ones I'm searching for are always in stock and they work. Fitness to family flicks. My friends have been stung too many times with cheap overseas copies that don't play. I'd rather buy from reliable folk closer to home. I'm 100% happy.
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Review for DVD Land
I ordered dvd set box on a Sat and by the next Thur delivered to my door and package was all in good order. I more than likely buy another set box from DVD Land because now I know how fast I got my order.
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- Verified customer
WORST EXPERIENCE
I made two orders, one in august and one in july. They items became available only on december 18. I was told that they were shipped immediately, but I was not given a tracking number. At the end of january I had received nothing. I informed them. They told me they would inquiry. According to the inquiry, the items had been delivered, but they did not give me any proof of it. They told me that out of good will they would refund the two orders within thirty days. The thirty days have passed, but I have received nothing.
WHAT CAN BE WORSE? ABSOLUTELY NOT TRUSTWORTHY
GIUSEPPE CARRARA
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cbennettWellington
- 2 reviews
Great service
We have found DVD land to give great service. Fast delivery and products were as described. We would have no problem buying from DVD land in the future. Great company
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EmilySydney, NSW
Quick delivery!
DVD land were really great. They were quick with their delivery and the products were exactly what I ordered. They had a big range on their website so I was very happy.
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Hariklia H.Greater Melbourne (Inner), VIC
Hooray!
WiFi out? In a remote location? DVD Land to the rescue!
It's wonderful to be able to order DVDs from an Australian company, and know they'll play properly on our players. From new releases to favourite oldies - I recently ordered two seasons of The Golden Girls - this is my go-to site.
Highly recommended.
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Jan wallaceNorthern Region, NSW
- 3 reviews
HOrrified..
I realise when we placed our order for GOT8 I realised it would be a looooong time till we got the product. However, unlike JBHIFI DVDland charged the whole amount to my card before shipping... I thought it was pretty crook and Fair trading reckoned the same, however it was all in the fine print. AND if I cancelled I was going to lose over $20 from memory. I think it's pretty low level behaviour. Back to my JBHIFI, I would never deal with DVDland again. Correction.. Mine was a pre-order therefore considered a 'firm" order by DVDland and ...Read more
cancellation was not an option, however I could still apply for it though a 20% fee would be charged for handing...so, not $20 BUT to charge the full amount of a DVD Months before it could be released and certainly before its dispatch is not a business model I would adhere to. No, I've not changed my opinion even after being contacted by DVDland asking me to take down the post... SO many times that I rang the police...further they accessed my mobile number from previous orders and incessantly texted me asking me to take down my post.. This is breaching codes of conduct. But then to plead they'd been affected by bush fires.. Stooping low.. We've been hand feeding cows with friends praying for rain didn't mention that when I enquired about cancelling. Now I wish I'd just RUN and left them my damn deposit. DERANGED behaviour. ANY more harassment and I'm contacting A Current Affair.Similar opinion? Write a review on ieatwords.com.au!
Excellent
Excellent service, delivery always made on time and their product are top quality Even hard to find DVD can be found, I always shop in this store for my DVD
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LizGreater Melbourne (Outer), VIC
DvdS arrived on time
Received my dvds on time and cheaper than any where else was very happy recommend for some hard to find titles very good customer service pleased with my purchases thank you
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SammiMid North Coast, NSW
LOVE DVD Land!!
DVD Land always has movies that have only just finished at the cinema readily available and DVD's I can't find anywhere else. Delivery is always quick. Very happy with their service.
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MareeSouth East Queensland, QLD
Don’t EVER pre-order
So I pre-ordered and paid for Deadliest Catch latest series as a Christmas present. I kept checking the site and it kept saying “coming”, then I Googled the release date only to find that that series is not going to be released on DVD.
Gets worse - so I asked for a refund and was told twice that it had been processed, and I haven’t received a refund! Tried to dispute the PayPayl transaction, but because it was over 120 days they won’t look at it.
NEVER EVER pre-pay for an item that is supposedly coming.
Feeling totally ripped off!
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Robyn H.Murrumbidgee Region, NSW
Receiving DVD
Very prompt service! I ordered a DVD that I couldnt get elsewhere and within a few days it arrived. Very happy with the choice of videos and the customer service.
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KatharinePerth, WA
Excellent Customer Service
I was concerned about receiving a DVD in time for Xmas, especially living in WA. I made an enquiry through the website, and Aaron in customer service responded almost immediately, several times in a back & forth conversation and the order was placed within 30 minutes of my initial enquiry. Aaron even tracked it all the way through to my receipt of the order (before Xmas). I’ve never had such a prompt and efficient response. Can highly recommend ordering online. Thanks again Aaron.
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HughAustralian Capital Territory
- Verified customer
Unhappy DVD Land !!!
As a small (Australian) business owner myself I try & support other small businesses, but DVD Land make it really hard to trust & buy off due to poor customer service, like many other reviews left of pre ordering a DVD set then waiting 6 months (after full payment upfront) to see the DVD set elsewhere for cheaper & available earlier, I emailed DVD Land to be told it was available 'next week' (after 6 month wait remember),
then the next week no 'item shipped' etc, I asked for a refund which they did with no more nonsense excuses.
People, buy off...Read more
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James HarrisonGoulburn Valley, VIC
Brilliant customer service!
Cant recommend these guys enough! Provided super prompt and exceptional customer service when I made an enquiry via email and then watched over my order to ensure it arrived on time.
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Questions & Answers
Noel O.asked
heartland 12 when will it be avelible
No answers
margaret H.asked
i was told my order was posted on the 5/6/2019 still havent recived it
No answers
customerasked
You can not post a review even if you add a purchase certificate.
why?
☆ It is zero.
I do not recommend shopping here.
The first order arrived, but the product inside was not brand new and something clearly out of order. When I touched the product, I got dirt. Quality control looks bad.
I contacted the second time because I did not receive one month after ordering. Then I was told that I sent it.
I felt that I would not send it until I contacted it after ordering.
Also, I did not receive the shipping number.
Are you really shipping products?
After that, I asked for a refund because it did not arrive within a month, but I was refused.
I lost $ 450.
I have only distrust of this store.
I will not use it again.
【DVD Land has recently offered a $10 DVD Land store credit to their customers in order to encourage them to write a review. It is possible that reviews were written by customers who received such a reward.】
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Please do management and shipping before doing anything like that.
No answers
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