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Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
GeoffSouth East Queensland, QLD
Ouch, that really hurt!!
The Big Ball's telescopic handle fitting on the end of the flex hose poses a significant pinch risk. I hand minority pinched my skin before so was wary of it but tonight when trying to manoeuvre a brush end to clean an architrave above a door, the skin on my bicep got caught something terrible. Worse, I couldn't work out how to release the skin... I moved the telescopic section in and outward but was still trapped. Finally, logic told me it must have to move outward, which I did but the damage (to me) was done. If Dyson had better brush ends, e...Read more
specially hook shaped fittings for cleaning flat surfaces that are waist height or above, people like me wouldn't have to get the hose and fittings into contorted positions to clean things. In addition, while the suction of the Big Ball is good and the vacuum head that came with the machine is great for carpet it's next to useless for wooden and tiled floors. I've attached a pic of the pinch mark on my bicep, which is getting more red by the minute.Purchased in June 2021 at Harvey Norman for $450.00.
1 comment
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Disappointed!!
I had it for a couple of months and one of the ball covers came off. Couple weeks later the other side fell off. Can’t fix or put the covers back on as they are held on by plastic clips. Huge waste off $699. The suction is crap opposed to my 10 year old Dyson.
Dyson, you have lost this consumer. I got excited when I saw the garbage truck tip it in the back and drive away.
Miele all the way!!!
Purchased at JB Hi-Fi for $699.00.
1 comment
Dyson Team ..Dyson
We are sorry to hear about this. In the event something goes amok, there isn't much we can't fix and we highly encourage getting in touch as we want to help make things right.
If we can ever be of a... Read more
ssistance, or you wish to discuss further, our Dyson Experts are available via [email protected] and happy to help.Similar opinion? Write a review on ieatwords.com.au!
A Dyson at last
I bought the Big Ball Origin to use on my tile and carpet floors. The suction is great on both surfaces and we are really happy with it. Much better than cheaper models from other brands previously used.
Purchased in January 2021 at ALDI for $349.00.
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Joel J.Greater Melbourne (Outer), VIC
- 5 reviews
- Verified purchase
Best Vacuum I have owned.
Really like this vacuum, this is my first Dyson. Super convenient to use, the collector bin empties out to trash without a hassle n without getting your hands dirty. Incredible suction and cleans really well.
Don't keep looking at other vacuums go get yourself one! Worth every Dollar.
Purchased in April 2021 at Bing Lee Online store for $349.00.
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Matt RAU
- 21 reviews
- 1 like
I am so happy with my Dyson
I have always wanted a Dyson and over the years I’ve seen friends and family use there’s and loved the style and quality of the brand. I’ve just purchased mine and used it about 4 times, I’ve found that the suction is fantastic and the amount of attachments included is sufficient for my townhouse. I’m surprised at the amount of dirt and dust it picks up... makes me wonder how much I might be breathing in!
Purchased in August 2021 at Myer for $399.00.
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GoodorbadPerth, Western Australia
- 17 reviews
some improvements
we previously had the DC54 and so have had the opertunity to see the areas where the Dyson engineers have mad some mistakes and over engineered some areas and under engineered others. The DC54 had better tracking and ability to be pulled around corners due to the front V shaped sled front wheel assembly, we find this unit is really had to pull around a door jam! Although the new unit can self right I would prefer the better tracking ability of the previous model. The articulated handle is a perfect example of over engineering for no good reaso...Read more
n. the previous handle was just fine in all situations and now the extra weight just adds to the fatigue in the wrist area we didn't experience before. Maybe some people like to vacuum the ceiling every time they vacuum ... we don't ? The dust bin is greatly improved and was needed and there was lots of reviews in this area. The only thing they have missed is the flimsy little clip that holds the lid on, quite often the latch comes loose and if you don't grab the bin from both ends the bin opens itself all over the vacuum. My Mum also has the same vacuum and I have had to go and clean up the mess for her on several occasions...lucky I have an extra vacuum on hand to clean up the Dyson mess. There are some extra things added to this unit that were not needed but the issues above are the main ones. Otherwise, the turbine head is one of the best I have used and the suction is always good, there is no figures published about filtration and this is a bit of a downfall if you are an asthma sufferer, not that emptying any bag less vacuum over a bin is good for anyone with allergy issues . I just wish there could be some way to fix my bin issues.Purchased in November 2021 at Harvey Norman for $799.00.
1 comment
Dyson Team ..Dyson
We certainly wouldn't expect the bin to open on your machine unless you specifically press the red bin release button.
If you could please forward your details (including the serial number of your m... Read more
achine) to [email protected] our Dyson Experts will be in touch and happy to help get this sorted for you.Similar opinion? Write a review on ieatwords.com.au!
Vida
- 4 reviews
- Verified purchase
A SUPER SUCKER!
My Dyson BBO is a fantastic unit and super is the operative word used in describing it. It’s so easy to assemble and sucks up everything in its way that I vacuum over, it’s lightweight and so super quiet. It’s a super sucker and I just love using it!
It’s on par with my Dyson DC19 that I had for 14 years. The Dyson Big Ball Origin is a must buy if you’re looking.
Thank you Dyson for a fabulously hassle-free, no nonsense unit and thank you BigW for the sale price I paid for it, only $399.00.
Purchased in July 2021 at BigW for $399.00.
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John ScottTIMBOON
- 6 reviews
- 4 likes
WONDERFUL MACHINE
Used for carpets and skirtings and window sills to remove debris built up. Love this machine, have had it 7 years or so and bought the Animal stick to use daily.
Purchased in July 2021 at Appliances Direct Online for $799.00.
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jenikiwi
- 3 reviews
Dyson Big Ball
First time user. Loved it. Was curious to see what everyone was raving about. It is a heavier machine. But I prefer to at least carry it rather than pull it to save wear and tear on the hosing. Cleans well, so easy to use. Woth the weight
Purchased in July 2021 for $229.00.
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KathoAU
- 9 reviews
- 2 likes
For great for me
I find this vacuum is too big and does not work well on my wooden floor boards. I find I have to lift the head up of the vacuum to pick crumbs up otherwise it will just push them around the floor. Carpet is performs a little better however I much preform a cordless. My vax cleaned my floor 100 times better than this dyson. It is now stored in my cupboard and only gets pulled out occasionally when i can be bothered to lift it up and drag it out!
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lisamarie8Illawarra, NSW
- 14 reviews
- 2 likes
- Verified purchase
Love my Dyson
I absolutely love my Dyson Bill Ball Origin vacuum.
It performs wonderfully, has great suction, corrects itself if it topples and finds dirt no matter what.
It comes with all the necessary attachments, looks stylish and is not too heavy
It is great for all surfaces and is not too noisy.
Purchased in July 2021 at Bing Lee for $399.00.
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DMKNew South Wales
Damaged wooden floors
So dissapointed in this vaccuume, its scratched our wooden floors since day 1. Contacted customer care and was told it wasnt specifically for wooden floors (its a vacuumme, what else will I be doing with it than cleaning floors?!) and I'd have to pay for another attachment that won't damage my floors! What a crock! Terrible customer service!! Will be taking it back for a refund and never buying Dyson again
Purchased in January 2021 for $350.00.
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Josey L.
- 8 reviews
- Verified purchase
Excellent vacuum cleaner
I never looked back once I went Dyson. Great suction, great design, totally deserve the dollars spent. I recommend the wired one as you don’t have to count down the time the battery will run out.
Purchased in March 2021.
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MareeGreater Melbourne (Metropolitan), VIC
- 5 reviews
I love vacuuming now!
Great vacuum, makes vacuuming the house seem like less of a chore. Great suction, no smell and it doesn’t blow dust in the air which means I don’t have to open the windows to air the house. Great for people with allergies.
Purchased in February 2021.
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KamelSydney, NSW
- 15 reviews
- Verified purchase
Good vacuum
Very good suction the vacuum is a bit heavy but other than that no complaint filter easy to clean doesn't need cleaning more than once a year easy to empty dust .
Purchased in November 2021 at Harvey Norman Electronics Physical Store for $750.00.
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TraceySouth East Queensland, QLD
- 9 reviews
- 20 likes
Major safety hazard. Should be recalled
My previous Dyson caught on fire just outside of warranty so I purchased the Dyson Big Ball Origin. This has a major design flaw that the swivel/retractable part that is adjacent to handle will pinch whatever it comes in contact with. I’ve struggled to get the skin from my arm out once it is stuck in it, same for my T-shirt. Dyson admitted that they knew it pinched when I first called them but said they had never seen an injury like mine and considered it a safety issue. The machine itself has no warnings of the only way that this can be sa...Read more
fely handled (excluding getting your clothes stuck in it), is it can only be moved/used/operated/dismantled/attachments fitted etc etc by ONLY holding handle otherwise you have a nasty injury coming your way. If you’re vacuuming behind furniture, your car etc, this becomes almost impossible. This machine has the potential to inflict serious injury so I would avoid buying, keep children away and watch your skin, clothing, hair when using. Dyson have been so unhelpful and left it to me to try and get a refund from Harvey Norman. I will be pursing with Fair Trading. Appalling service from Dyson, this machine should be recalled. It is a major hazard and if you google you will see that this issue has been identified already. I will never buy another Dyson product, really disappointed with their appalling service.Purchased in January 2021 at Harvey Norman for $399.00.
1 comment
Dyson Team ..Dyson
Hi Tracey,
Thank you for your review.... Read more
This is certainly not what we would expect from either your machine or the Dyson Experts you have been in touch with. Please email [email protected] with your details and we will be in touch shortly to assist. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
KamelSydney, NSW
- 15 reviews
- Verified purchase
Good vacuum
The suction is great as I mentioned before but like I predicted the wand is not strong enough it's leaking air from most joints and the lower one that connects to the floor attachment cracked I had to glue it but it's not gonna hold it's like buying a Ferrari but all the inside is plastic .
1 comment
Dyson Team ..Dyson
Hi Kamel,
Thank you for your review.... Read more
I am sorry to hear you are unhappy with your Dyson Big Ball. While plastic is one of the many components used to manufacture our machines, we choose the right materials to ensure our machines are durable, yet light. You get a glimpse that goes into testing our machines here: https://www.youtube.com/watch?v=65ku5nxeLdA That being said, we wouldn't expect air to leak from the connections. We would kindly ask you to email [email protected] and our Dyson Experts will be in touch. We look forward to hearing from you and assisting. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
BunBPERTH
Disappointed
Found this vacuum very difficult to manoeuvre, it's heavy and has to be picked up in order to move it backwards. The cord is too short making it necessary to unplug and move to an alternate power outlet as one moves around the house. It does not travel around corners and furniture readily and has to be moved manually. It is a powerful vacuum cleaner and does indeed pick up much more than previously owned cleaners but the suction is too strong for rugs. It would be a good idea to try it out on a carpeted area before purchasing.
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AlanShell Cove
Absolute Worst Vacuum Ever
We purchased The Big Ball Multi Floor about 8 months ago and it was our 3rd Dyson we have had over the years. This has to be the worst vacuum they have ever made. It's bulky and catches on every external skirting board it encounters and damages them as well. It's a pain in the butt to drag around and the handle is horrible. I think I'll be retiring this one to the garage earlier than expected and trying a different brand next time. Sorry Dyson but it's a big THUMBS DOWN on this one.
1 comment
Dyson Team ..Dyson
Hi Alan,
Thank you for reviewing your Dyson machine.... Read more
Please email [email protected] with your concerns and our Dyson Experts will be in touch with you as soon as possible. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
Wendy MSouth East Queensland, QLD
- 10 reviews
- 2 likes
- Verified purchase
Love this vacuum Dyson Big Ball Origin
I bought this Dyson to replace a small cheapie so obviously this was a huge step up! The cleaning power was noticeable from the first vacuum. It's so much easier to manoeuvre than any other vacuum I've owned before and doesn't tip because of the ball. I have noticed the suction diminishing even though I wash the top filter frequently and empty the canister after every vacuum (it's pretty much full after cleaning my entire 2 bedroom unit) but it's still powerful enough to pull up the carpet fibres and lift the lino off the kitchen floor!
2 comments
Dyson Team ..Dyson
Hi Wendy,
Thank you for reviewing your Dyson Big Ball Origin.... Read more
I am pleased to hear you are happy with the performance of your new machine, however you shouldn't experience a loss of performance. For assistance with this, please email [email protected] and our Dyson Experts will be more than happy to help. We look forward to hearing from you. Best wishes, ShanThanks for following up, Shan. I will do that.
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Questions & Answers
Sandra Robinsonasked
I have a Dyson Big Ball and while it sucks ok without the head on as soon as i put the head on it blows!! I end up with dirt spread all over the floor and none in the vacuum. What is the solution to this?
1 answer
Dyson Team ..Dyson
Hi Sandra,
Thank you for reaching out.
Based on this, it sounds like there is a blockage or restriction in airflow through the machine which can cause this to happen.
For a Big Ball Origin, please remove the floor tool and thoroughly check the airways for anything caught prior to retrying the machine.
If you aren't able to locate any blockages or we can assist further, please reach out to [email protected] and our Dyson Experts will be more than happy to assist further.
Best wishes,
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Dyson Team ..Dyson
This is certainly not what we would expect any Dyson Owner to experience.
Please forward your details and a link to this review to our Dyson Experts via [email protected] and we will be in touch very shortly.