Read also:
miracle chef air fryer review kavli crispbread where to buy panasonic cs cu z24rkr review mitsubishi mr-ex562w price canon ts5160 pixma home printer review aldi 2 in 1 stick vacuum review rover ride on mowers reviews nrma service centre taren pointDyson Big Ball (page 2 of 5)
Big Ball Origin, Big Ball ExtraVacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
TraceySouth East Queensland, QLD
- 9 reviews
- 20 likes
Major safety hazard. Should be recalled
My previous Dyson caught on fire just outside of warranty so I purchased the Dyson Big Ball Origin. This has a major design flaw that the swivel/retractable part that is adjacent to handle will pinch whatever it comes in contact with. I’ve struggled to get the skin from my arm out once it is stuck in it, same for my T-shirt. Dyson admitted that they knew it pinched when I first called them but said they had never seen an injury like mine and considered it a safety issue. The machine itself has no warnings of the only way that this can be sa...Read more
fely handled (excluding getting your clothes stuck in it), is it can only be moved/used/operated/dismantled/attachments fitted etc etc by ONLY holding handle otherwise you have a nasty injury coming your way. If you’re vacuuming behind furniture, your car etc, this becomes almost impossible. This machine has the potential to inflict serious injury so I would avoid buying, keep children away and watch your skin, clothing, hair when using. Dyson have been so unhelpful and left it to me to try and get a refund from Harvey Norman. I will be pursing with Fair Trading. Appalling service from Dyson, this machine should be recalled. It is a major hazard and if you google you will see that this issue has been identified already. I will never buy another Dyson product, really disappointed with their appalling service.Purchased in January 2021 at Harvey Norman for $399.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
KamelSydney, NSW
- 15 reviews
- Big Ball Origin
- Verified purchase
Good vacuum
The suction is great as I mentioned before but like I predicted the wand is not strong enough it's leaking air from most joints and the lower one that connects to the floor attachment cracked I had to glue it but it's not gonna hold it's like buying a Ferrari but all the inside is plastic .
1 comment
Dyson Team ..Dyson
Hi Kamel,
Thank you for your review.... Read more
I am sorry to hear you are unhappy with your Dyson Big Ball. While plastic is one of the many components used to manufacture our machines, we choose the right materials to ensure our machines are durable, yet light. You get a glimpse that goes into testing our machines here: https://www.youtube.com/watch?v=65ku5nxeLdA That being said, we wouldn't expect air to leak from the connections. We would kindly ask you to email [email protected] and our Dyson Experts will be in touch. We look forward to hearing from you and assisting. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
BunBPERTH
Disappointed
Found this vacuum very difficult to manoeuvre, it's heavy and has to be picked up in order to move it backwards. The cord is too short making it necessary to unplug and move to an alternate power outlet as one moves around the house. It does not travel around corners and furniture readily and has to be moved manually. It is a powerful vacuum cleaner and does indeed pick up much more than previously owned cleaners but the suction is too strong for rugs. It would be a good idea to try it out on a carpeted area before purchasing.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
AlanShell Cove
Absolute Worst Vacuum Ever
We purchased The Big Ball Multi Floor about 8 months ago and it was our 3rd Dyson we have had over the years. This has to be the worst vacuum they have ever made. It's bulky and catches on every external skirting board it encounters and damages them as well. It's a pain in the butt to drag around and the handle is horrible. I think I'll be retiring this one to the garage earlier than expected and trying a different brand next time. Sorry Dyson but it's a big THUMBS DOWN on this one.
1 comment
Dyson Team ..Dyson
Hi Alan,
Thank you for reviewing your Dyson machine.... Read more
Please email [email protected] with your concerns and our Dyson Experts will be in touch with you as soon as possible. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
Wendy MSouth East Queensland, QLD
- 10 reviews
- 2 likes
- Big Ball Origin
- Verified purchase
Love this vacuum Dyson Big Ball Origin
I bought this Dyson to replace a small cheapie so obviously this was a huge step up! The cleaning power was noticeable from the first vacuum. It's so much easier to manoeuvre than any other vacuum I've owned before and doesn't tip because of the ball. I have noticed the suction diminishing even though I wash the top filter frequently and empty the canister after every vacuum (it's pretty much full after cleaning my entire 2 bedroom unit) but it's still powerful enough to pull up the carpet fibres and lift the lino off the kitchen floor!
2 comments
Dyson Team ..Dyson
Hi Wendy,
Thank you for reviewing your Dyson Big Ball Origin.... Read more
I am pleased to hear you are happy with the performance of your new machine, however you shouldn't experience a loss of performance. For assistance with this, please email [email protected] and our Dyson Experts will be more than happy to help. We look forward to hearing from you. Best wishes, ShanThanks for following up, Shan. I will do that.
Similar opinion? Write a review on ieatwords.com.au!
Caitlin BrooksAU
- 9 reviews
- Big Ball Origin
- Verified purchase
Love it.
3 dogs, 2 cats, 2 children and it gets all the fur up with ease. best product ever.
My 5 year old uses it with ease and the added bonus of it being a Dyson makes me happy
10/10 recommend for all families, not overly loud either.
My kids are autistic and doesn't bother them.
Similar opinion? Write a review on ieatwords.com.au!
PrasannaSydney, NSW
- 5 reviews
- 3 likes
- Big Ball Origin
- Verified purchase
Amazing, how did I live without such a vacuum cleaner earliert!!!
This is an amazingly powerful machine. Compared to my standard stock cleaner, that mostly gives you a "psychological" satisfaction of cleaning your house, this one is a beast that literally sucks up all the dirt! Very expensive, but absolutely worth the price. If you have kids or someone that suffers dust allergy, this is a must!
Similar opinion? Write a review on ieatwords.com.au!
MattQueensland
- 7 reviews
- Big Ball Origin
- Verified purchase
Decent Vacuum
Chose not to go with the stick vacuum, this one was on sale and couldn't go past it for the price. Really easy to set up and use. The design of the Dyson's are really something else, really like the big ball feature and haven't had any issues with its functionality. We have laminated flooring so the head that comes with this is perfect as more popular rotating bristle heads are not ideal
Similar opinion? Write a review on ieatwords.com.au!
HayleyPetrie
Smells terrible after only 2 months.
Bought this vac 2 months ago an I cannot get rid of the smell from it. I have 2 dogs and whilst the suction is excellent the smell is terrible. Have cleaned the filter as per instructions and really don’t know what else I can do. Have cleaned the vac only as per the instructions.
1 comment
Dyson Team ..Dyson
Hi Hayley,
Thank you for your query.... Read more
We are sorry to hear a smell is coming from your Dyson machine. Should any form of liquid or damp enter the machine, this may cause it to harbour a smell. We recommend carrying out the following steps which may dispel any odour. After emptying you may rinse the clear bin in cold water as per the instructions in your user guide, ensuring that no detergents are used. Please don't the seals whilst washing the clear bin and most importantly ensure that the clear bin is completely dry before placing back onto the machine. Please note that the cyclone top assembly, which attaches on top of the bin, must be removed and is not washable. After washing your filter (as shown here: https://www.youtube.com/watch?v=fN9MueZK8zY) please let it dry for 24-48 hours. We also recommend to let the hose, floor tool and wand of your machine air out for 24-48 hours, ideally somewhere safe, dry and sunny. This should help, however if we can assist further, please email [email protected] and our Dyson Experts will be more than happy to help. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
Monique MonzettCoonabarabran
- 5 reviews
Love this!!
This vacuum has been my favourite cleaning product to date, it has a special feature to help stop it from tipping over it just flips itself back upright, has barely any filters to clean and has many many attachments to use for different areas of the house, eg carpet, stairs, dry floor, hard to reach places aswell.
Similar opinion? Write a review on ieatwords.com.au!
maxwarrnambool
- 5 reviews
- 2 likes
Great
No regrets. Money well spent. We almost got talked out of it by a family member but decided to go with a Dyson anyway and couldn't be happier. We have 2 kids and pets and it does an amazing job.
Picks up kid crumbs our old one never could and pet hair.. oh it does great on that
Similar opinion? Write a review on ieatwords.com.au!
nicolekp88Dapto
- 5 reviews
Dyson convert could never use anything else
My home is 3 bedrooms carpet,floorboards and tiles
Excellent sucking power, easy to maneuver around my home and clean up after mess my toddler has made especially playdough
The noise level on this is great my toddler sleeps through it
My previous model was the DC08 and in comparison the big ball runs circles around it
Similar opinion? Write a review on ieatwords.com.au!
AlexGold Coast
- 8 reviews
Great
This is the first Dyson I bought. After using a cheap vacuum cleaner over 4 years, I decided to upgrade and the difference was seen immediately. So far, it has been quite reliable and it has cleaned extremely well. The only downside is that is not as maneuverable as they showed in the commercial.
Similar opinion? Write a review on ieatwords.com.au!
Bobbo.
- 6 reviews
- 1 like
Wouldn't be without it
Very powerful vacuum cleaner, you get a lot of attachments with it. The brush in the head is brilliant for picking up dust. It is reasonably quiet and very easy to move around. Maybe the hose could be a bit longer. It works well on both carpet and vinyl floors, doesn't take long to clean our 3 bedroom home
Similar opinion? Write a review on ieatwords.com.au!
KerrieSouth East Queensland, QLD
- 3 reviews
- 9 likes
- Big Ball Origin
- Verified purchase
Absolute Waste Of Money
Dyson products made of cheap plastic that falls apart but still charge big $$. Wheel fell off, (which dyson addmitted to having a faulty part and did fix the wheel) but the wheels still dont turn properly making it hard to pull, the swivel head fell apart, plastic bends in connections of tube, handle broke, loss of suction, floor heads clogg up, barrell does not seal properly. Don't waste your money buying this product. I have owned dyson products previously to purchasing this vacuum but I will never purchase dyson again.
1 comment
Dyson Team ..Dyson
Hi Kerrie,
We are sorry to hear that this has been your experience and we would like to hear from you to discuss this further and assist with your machine.... Read more
Please email our Dyson experts at [email protected] including your contact details, a description of the issues and the machine's serial number and we will be in touch as soon as possible. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Big Ball compares to other Barrel Vacuum Cleaners
Know better, choose better.
rhiannanSydney
- 5 reviews
AMAZING!!!
picks up everything on the floor. we have s house with carpet and tiles so cleaning the mess on the carpet is extremely easy with this vacuum cleaner! it’s quite pricey but definitely worth the infestations for a good long lasting vacuum that does the job right and doesn’t leave crumbs everywhere!!!
Similar opinion? Write a review on ieatwords.com.au!
DionPerth
- 4 reviews
A Solid Bagless Vacuum
I use this to vacuum my entire house. It's compact so it's easy to move around (I can lift it up to reach higher places to dust for example). I feel like its suction has reduced in the few months I've used it could just be that it needs a clean.
Similar opinion? Write a review on ieatwords.com.au!
Martlark
- 2 reviews
Messy. Clogs easily. Suction not reliable.
Clogs too easily. The piping around the ball constricts and twists so much that small things and hair easily gets stuck and blocks. Very difficult to clear. The dust container is tricky to clear without getting yourself covered in dust. Hard to clear with too many twisty traps for water and dust.
Pros:
Sucks up things like any old vacuum cleaner.
No bags required.
Cons:
Easily clogs up. ...Read more
Dust container hard to empty. Hard to clean. Nowhere to store accessories.1 comment
Dyson Team ..Dyson
Hi Martlark,
Thank you for reaching out. ... Read more
I am sorry to hear you are disappointed with your Dyson machine. We wouldn't expect the Big Ball Origin to clog on a regular basis, however would encourage it's use on dry debris only. We would kindly ask for you to forward your details to [email protected] and our Dyson Experts will be more than happy to help. We look forward to hearing from you. Best wishes, Shan Facebook.com/DysonSimilar opinion? Write a review on ieatwords.com.au!
KayBrisbane
- 5 reviews
- 6 likes
Best decision ever
I used a well-known company vacuum cleaner for over a year. It was good and I never complained about it until I saw Dyson's vacuum cleaner at my sister's place. it was great. I offered her to help with the vacuum and I was so impressed with the result. I couldn't wait to buy one for myself and I must say that it is by far the best vacuum cleaner I have seen. I am always shocked to see the dust cup, to know how much dust resides in my home. I feel my home is cleaner and fresh thoroughly. I and my husband haven't had sneezing viral cold for over a year since we started using this.
Similar opinion? Write a review on ieatwords.com.au!
Unhappy SuckerMelbourne
- Big Ball Origin
- Verified purchase
Don't reinvent the wheel
Sure it sucks well but the wheel fell off - literally. Took it back to Good Guys to take advantage of "no hassle" warranty and found I had to take it to the post office to post away to be fixed. This was 6 weeks ago and I'm still waiting........ Reading over the reviews here it seems this is a common problem. Sure - I get that some things can be improved by innovation, but after 5000 years of refining the wheel you think the engineers at Dyson might understand that redesigning the wheel with a plastic axle the thickness of a pencil might be pushing things.
3 comments
Dyson Team ..Dyson
Hi there,
i am sorry to hear of your experience. 6 weeks is certainly not the timeframe Dyson aim to have machines repaired in, normally, we advise to allow 10 working days from when we receipt the machine at most.... Read more
Could you please forward your details to [email protected] and we will be more than happy to look into this situation and assist further. Best wishes, Shan Facebook.com/DysonFollowed directions from other official responses to submit comments to [email protected] and got an error message. Thought this should still be current as this contact was being given out recently (ie: I did try).
Dyson Team ..Dyson
Hi there,
Apologies, however this email address has changed to [email protected]. If you could please kindly forward details to this email address, our team will be happy to help.... Read more
Best wishes, Shan Facebook.com/DysonSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sandra Robinsonasked
I have a Dyson Big Ball and while it sucks ok without the head on as soon as i put the head on it blows!! I end up with dirt spread all over the floor and none in the vacuum. What is the solution to this?
1 answer
Dyson Team ..Dyson
Hi Sandra,
Thank you for reaching out.
Based on this, it sounds like there is a blockage or restriction in airflow through the machine which can cause this to happen.
For a Big Ball Origin, please remove the floor tool and thoroughly check the airways for anything caught prior to retrying the machine.
If you aren't able to locate any blockages or we can assist further, please reach out to [email protected] and our Dyson Experts will be more than happy to assist further.
Best wishes,
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Dyson Team ..Dyson
Hi Tracey,
Thank you for your review.... Read more
This is certainly not what we would expect from either your machine or the Dyson Experts you have been in touch with. Please email [email protected] with your details and we will be in touch shortly to assist. Best wishes, Shan