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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.7

132 reviews
5
(52)
4
(31)
3
(18)
2
(14)
1
(17)
  • Build Quality
    3.3 (19)
  • Value for Money
    2.7 (20)
  • Ease of Use
    3.5 (20)
  • Cleaning & Maintenance
    3.1 (18)
  • Product is used
    • Weekly (8)
    • Several times a week (7)
    • Daily (4)
    • Rarely (1)
  • Noise Level
    3.3 (19)
  • Pet OwnerYes (17) · No (4)
  • Clogging Issues Yes (1) · No (20)
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Nat

NatHobart, TAS

Not worth It

published

Purchased 3 years ago & only tried to use it twice before putting it in garage as after going over an over fluff on the carpet I had to bend down and pick it up. ( So just use my v6 slim cordless) Thought it was my carpet 3 yrs later it’s still new so just tried on my mums carpet as it’s been just sitting in the box unused and the same thing happens it sucks on your hand but picks hardly anything up after 10mins use the V6 slim again is full in minutes!!

Purchased in January 2017 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Rarely
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
larissa.antusoa

larissa.antusoaGreater Melbourne (Metropolitan), VIC

Zero Stars - Don't waste your money

published

Purchased in January 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Not for long fur, weak suction

published

We bought this as we have four long haired pets. Be warned the animal description only applies to short fur, not long fur which immediately blocks the head.
When we complained the Dyson rep sounded like this isn't the first time they have heard this issue.

Very weak suction, have to go over everything twice. Have gone back to our 6 year old electrolux which is far more powerful. Dyson appears to be nothing but marketing hype.

Purchased in September 2020 at Noel Leeming for $700.00.

Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

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Cushla J

Cushla JRichmond-Tweed, NSW

  • 6 reviews

It is a great vacuum

published

Purchased in August 2018 for $360.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerNo
Floor Type Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
adam

adamWide Bay-Burnett, QLD

  • 15 reviews

Love dyson

published

My dyson cinetic big ball animal arrived today FANTASTIC MACHINE......
Anyone thinking if buying a dyson dont hesitate you will love it. All i am waiting on now is the 3 free accessories to arrive..

Purchased in November 2020 at Dyson.com.au for $699.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
glidagida

glidagidaHunter Region, NSW

  • 9 reviews

Very brittle plastic.

published

Functionally it is a vacuum with strong suction, too strong for carpet without reducing the suction. That said, I am not happy with the construction, after 12 months 3 plastic parts have broken in normal use. Another is failing, the barrel has star cracks on the underside where it is buried in the machine. All told poor construction, the plastic is too brittle.

Purchased in November 2018 at Harvey Norman for $450.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
6 comments
Dyson
Dyson Team ..Dyson
glidagida
glidagida
Dyson
Dyson Team ..Dyson
Glorious Target

Glorious TargetPerth, WA

  • 7 reviews

Good product

published

This product is strong and has lots of little pieces that can help me with my vacuuming. I bought it mainly for my cats hairs on the sofa and it does that so good.

Purchased in April 2020 at The Good Guys Physical store.

Build Quality
Ease of Use
Noise Level
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
tjr

tjrSouth East Queensland, QLD

  • 11 reviews

Follow up on previous review

published

Dyson contacted me with regards to my negative review, after a lot of ‘backwards and forwards’ I was contacted by Taryn who went above and beyond to get my machine fixed and returned to me with a warranty on new parts. This is a much better result than I expected or even considered. Clearly Dyson believe and stand by their product. I hope it lives up to the hype this time. Thank you Dyson, your assistance is very much appreciated

Purchased in September 2017 at Masters Home Improvement for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
Brooke

BrookeGreater Melbourne (Outer), VIC

  • 2 reviews

Big ball animal

published

This is a fantastic vacuum cleaner I love my Dyson. It has great suction we have hard floor and carpet so does the job well, great attachments easy to use

Purchased in March 2020 at Harvey Norman for $620.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

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rustyblue

rustyblueCentral Highlands and Goldfields, VIC

  • 7 reviews

great suction, pity about the plastic

published

Although its a great suction unit for getting dog hair off almost everything (with 3 goldens its a must !) I find that the brush bar is not very long lasting - and tends to break off easily - I have had to replace it once in the first 12 months, so that was okay, under warranty, and now it has happened again over the last couple of months, the machine itself is out of warranty, but the brush is only 12 months old, so waiting to see if under warranty - hope so, these days things are not made to last -

Purchased in June 2017 for $700.00.

Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
3 comments
Dyson
Dyson Team ..Dyson
rustyblue
rustyblue

Have been in touch...sent all relevant info when asked, but have not yet heard back as to a replacement.

Dyson
Dyson Team ..Dyson
Momma-Sar

Momma-SarPerth, WA

  • 10 reviews
  • 1 like

Great all round vacuum

published

I love this vacuum. We have a cat who sheds all year round so we have to vacuum very regularly. We have tiled floors as well as a few rugs through the house and it is great for day to day use. It doesn’t quite get all the bits off of a plush rug in comparison to our last vacuum so you have to spend quite some time going back and forth but for a flat rug and the floor boards it’s perfect. As it’s a ball vacuum, I’ve not experienced it tipping over when pulling it around like I have with others similar. The only thing I’d prefer is longer bristles on the head as when vacuuming the timber floor, it can sometimes scratch so you have to be careful.

Purchased in February 2020 at The Good Guys for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Janet E.

Janet E.Greater Melbourne (Outer), VIC

  • 5 reviews

Can't fault Dyson!

published

This cleaner does everything it promises! I wouldn't have any other brand. With two very hairy dogs you need a vacuum cleaner that has the best suction but is kind to your floor coverings.

E.Egan

E.EganHunter Region, NSW

  • 5 reviews
  • 1 like

Easy to use and no filter

published

Easy to use, great suction and no cleaning of the filter required. The additional attachments are great for stairs and blinds and the new handle means it's easy to push around.

Purchased in July 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Jacky B

Jacky BSydney, NSW

  • 5 reviews
  • 1 like

Great Suction minimal effort

published

So far so good. I have hard floors and multiple rugs and I needed a vacuum that would cope well with both. The suction on the rugs is fantastic. I like my stick for small jobs but this is a serious cleaner. I note the on off switch and cord retraction buttons are flimsy compared to previous machines so the jury is still out on those but the machine is easy to use and effortless the move around.

Purchased in July 2020 at Harvey Norman for $699.00.

Build Quality
Ease of Use
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet, Linoleum and Wood
Clogging Issues No
See all answers
MLM

MLMBrisbane

  • 7 reviews

Why even bother if they didn't bother

published
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
Greg O.

Greg O.Greater Melbourne (Outer), VIC

The Biggest mistake Dyson have ever made . Useless if you have dirt or dust in your carpet.

published

I was forced to buy a new dyson when my old upright burned out the head motor after getting some hair caught in it. Until then it was the best ever. I could not get a replacement motor for it so I went ahead and purchased the Cinetic Big Ball Animal. On the first clean of the floor it blocked the non replaceable filter inside, and started blowing dust all around the room. When I tried to contact dyson Australia to resolve the problem I got a message saying that they were no longer taking support Phone Calls. And I checked on their website and it reflected that there were too many calls for them to answer so they shut the lines down. Beware as this is not a good sign. I am very worried.

Purchased in January 2020 at JB Hi-Fi Retail Stores for $750.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Pet OwnerYes
Floor Type Carpet
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Douglas82

Douglas82Sydney, NSW

  • 8 reviews
  • 10 likes

Design Fault = expensive repair

published

Purchased in June 2017 for $1,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
John Smith

John Smith

  • 3 reviews

Overpriced Junk

published

Items get stuck in the brush head and you have to manually remove them. The opening in the brush head for item to go into the vacuum is too small and regularly clogs with dust. Emptying the capacity bin is difficult and clumsy. The quick release handle broke on the vacuum and Dyson does not have this part available on their website. Considering the price for this vacuum I expected much better performance.

Purchased in January 2018.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Gigga

GiggaWestern District, VIC

  • 2 reviews
  • 4 likes

Not what I expected of a Dyson Vaccum cleaner

published

Brought a Cinectic Animal Dyson cleaner a few months ago and am extremely disappointed with it. It takes twice as long to vacuum as our old vacuum cleaner (an electrolux). Pet and human hair gets caught around the wheel and has to be pulled off manually. Doesn't empty without having to put your hand up the barrell to pull the excess out. Was on sale but still cost an extreme $684. Never again. Will go back to another brand.

1 comment
Dyson
Dyson Team ..Dyson

Significant decline in quality

published

We owned and old Dyson powerhead vacuum and loved it. The Animal couldn't be more opposite. The head quality is fragile at best. The brushes have not survived 12 months of domestic use. The lack of a true powerhead has significantly degraded the ability to remove dirt from carpet. The bin empty process has been someone that must have been tasked with with designing the worst possible mechanism. The bin capacity appears to be about 1/10 of the older Dysons and has to be emptied far more frequently in a house that has long-haired girls and a dog.

I won't be buying another one.

Purchased in September 2017 at Myer Retail Stores for $1,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Page 1 of 7
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Buzzard

Buzzardasked

Cinetic Big Ball Animal

The cy22. when you turn it on dust comes out of the exhaust.even when canister is off, I hold my hand over the suction hole then remove my hand and a huge amount of dust comes out.why?

3 answers
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query.

We are sorry to hear about this. We certainly wouldn't expect this behaviour from any Dyson machine.

For assistance we would kindly ask you to email [email protected] and our Dyson Experts will be in touch and happy to help.

Buzzard
Buzzard

We sent it out to be serviced.. thank you

Undies
Undies

Your post motor filter has probably fallen apart....like ours.

Mouse

Mouseasked

Cinetic Big Ball Animal

My Dyson big ball animal has suddenly started spinning in the wrong direction so it’s just pushing animal hair all over the carpet. How do I get going in the right direction?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query. I am sorry to hear about this, however we are happy to help.

If the turbine head is blowing dust around, there is most likely a blockage within the turbine head itself.

We recommend to remove the brushbar using a ten or twenty cent coin to twist the cap at the end of the cleanerhead that retains the brushbar counterclockwise (as shown here: https://www.youtube.com/watch?v=LpXtMpytFJc). Once done, you will be able to remove both the cap and the brushbar. Please then check the cavity where the brushbar was in the cleanerhead and clear out any debris. You should be able to look through the neck of the head and see straight through. Please then reassemble and retry the turbine.

In the unlikely event you are still experiencing difficulty, please email [email protected] and our Dyson Experts will be happy to further assist.

Best wishes,

Shan

Wendy

Wendyasked

Cinetic Big Ball Animal

I have the Dyson chimeric big ball and cannot figure out how to switch the suction to floors from the tool wand. Help?

1 answer
Dyson
Dyson Team ..Dyson

Hi Wendy,

Thank you for your query.

I am sorry to hear about this, we are happy to help.

You can see a video here showing how to use the accessories on your Cinetic Big Ball: https://youtu.be/YSVwJNx3ZSs?t=115

If we can assist further, please email [email protected] and our Dyson Experts will be in touch and happy to help.

Best wishes,

Shan

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