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Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Reviewer Photos & Videos
RickMelbourne
- 4 reviews
Perfect for us....
This cleaner does not tip and the suction is so powerful, we did not realise how much dirt remained after cleaning, it is easy to clean and empty.. the size makes storage easy...all the attachments are very easy to attach and remove making it easy to carry around and change as required
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AleksandraMelbourne
- 5 reviews
Love it!!!!
A happy with this vacuum, it’s got great suction, light and easy to work
We have a double story house with carpet and floor boards and the the attachments are great on both.
With other attachments for tight corners or car cleaning too
Highly recommend it’s anyone Looking for a good functional vacuum cleaner.
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Dysson Cinetic Big Ball animalpro DONT BUY !
Always had a Dyson Vacuum, always found them excellent and worth the money. 8 Months ago brought new Cinetic Big Ball Animalpro barrel vacuum. Terrible from the start, now even worse!! Emailed Dyson and placed poor feedback on website. Never got any acknowledgement back, poor service, poor product for money. Turned off this product and I am telling as many people as possible not to waste your money the worst vacuum ever and would love to say "it sucks" but doesn't really do that properly !
3 comments
No thanks Shan Poor design, poor suction, leaks from the get go and not to mention no follow up service from the start (your feedback website) I am totally off your brand with a passion so thanks bu... Read more
t no thanks. Dyson has obviously moved to cheaper costs at production.. not a good moveDyson Team ..Dyson
Hi Dean,
I am sorry to hear you feel this way. Be assured, Dyson machines are tested and engineered to last and our offer to help still stands. Right now, this inbox completely clear so you can expect a fast response. ... Read more
Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
Know better, choose better.
KristybelleWA, 6170
- 4 reviews
love love love
this is the second dyson i have owned and by far my favorite out of the two... easy to move around, not to heavy but slightly noisy but makes vacuuming a 4x2 home a breeze... power cord has a decent length so only have to change plug locations once.. love the easy to empty barrel also
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MelAlexandra Hills
- 5 reviews
LOVE LOVE LOVE IT
My floors have never looked cleaner! we have 2 indoor cats and 1 dog that lives inside also so we have a lot of hair to vacuum and it hasn't disappointed us yet! It's amazing how much it sucks up and its easy to empty. having the motor head makes it a little loud but it doesn't bother our baby so it must not be too bad. we use it on the carpet and tiles with no issues. The adapters are easy to change also and the mini motor head is great to clean the couch and dog beds!
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IvanHSydney
- 2 reviews
- 3 likes
It cannot vacuum carpet powder!!!!
When I purchase it to replace the Miele SuperSilencer, I was told by the sales lady at David Jones how wonderful of her experience with Dyson vacuum cleaning machine. Yes, it was fine in the first week. My cats hair were largely sucked into the drum. But then the real problem came. My old cats vomit very often and the dirts on carpet, used to be an easy job for a Miele vacuum cleaning machine, now are not allowed to be cleaned by Dyson because sucking in liquid would void the warranty. The final week of the first month, I got another confi...Read more
rmation from Dyson, that chemical powders were not allowed to be used. Thus, I could not use Dyson Animal Pro to clean up my carpets!!! I need an extra vacuum cleaner of another brand which uses dust bag. Eventually I find that a vacuum cleaner with a dust bag is much more hygienic when you throw away the dust to the red-bin. You just cannot do it without dusts flying around you when you use a Dyson vacuum cleaner! The next month I went back to David Jones, the sales lady clarified to me that she was using the ages-old Dyson vacuum cleaner which had a dust bag in it! What a joke!1 comment
Dyson Team ..Dyson
Hi Ivan,
Thanks for your review and we are sorry to hear about this.... Read more
Dyson vacuums are not designed as wet/dry vacuums and have never been designed with a disposable bag, apologies for any disappointment. To discuss this further with us, please email us at [email protected] including your contact details, your product review (a description of the issue with your machine) and the machine's serial number band we will be in touch. Best wishes, Mira www.facebook.com/dysonSimilar opinion? Write a review on ieatwords.com.au!
TonyGreater Melbourne (Outer), VIC
- 4 reviews
- 5 likes
Great Vac
Bought this vac when the old one finally gave up, we have 2 cats and a 45kg dog that seems to shed his body weight in fur daily and miraculously never goes bald. This Vac gets the pet hair out of the carper and off the couch without any trouble and does and excellent job on the hard floors too. A must have vac for any hairy pet owner.
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Paula
- 5 reviews
- 4 likes
brilliant vaccume
best ever vaccume, definately beats the Godfreys $100 special
It does what it says and more. the ball style wheels/body is brilliant for
moving around the house. it sucks up dirt really well
and the extension helps to reach webs on tall ceilings
I am really glad I finally bought a dyson
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batmanoakhurst
- 9 reviews
- 6 likes
- Cinetic Big Ball Animal Pro
- Verified purchase
Mixed feelings...
I'm of the opinion that Dyson Vacuum cleaners are exceptional and reliable. I also have an upright Dyson Vacuum cleaner and it served me well - and still going. I purchased this one because it was on sale and I needed it for another place. This is great and easy to use on hard floor but difficult to use on rugs. It is difficult to push/pull the rug/carpet accessory, maybe I just got used to the upright which is a lot easier to use in carpets and rugs. Also, when I purchased the upright model, the accessories came in a neatly arranged kit (box) ...Read more
for storage. This model is in one massive box, accessories are individually wrapped so once unpacked, you have to find a place to keep all the accessories so it does not get lost. Or keep it all in the massive box which is a hassle digging up the one that you need. One good thing with this model though is that there is no filter to wash. One less work to do.1 comment
Dyson Team ..Dyson
Hi there,
Thank you for reviewing your Dyson Cinetic Big Ball Animal Pro.... Read more
Sorry to hear you are having trouble using your machine on rugs. We would kindly ask for you to forward your details to [email protected] and our Dyson Experts will be more than happy to help. We look forward to hearing from you. Best wishes, ShanSimilar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
Know better, choose better.
Phil H
- 6 reviews
The best vacuum to buy
If your looking for a vacuum to get any job done its this one. This is the second one i have brought and definitely money well spent. Have had other brands before this but they just cant keep up with what Dyson dose. The extras you get these days are even better.
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Abo
- 5 reviews
- 2 likes
- Cinetic Big Ball Animal Pro
- Verified purchase
Efficient vacuum but very noisy
I had a Hoover Allergy vacuum prior and Dyson definitely cleans better than Hoover. However, it is VERY noisy dut to the vacuum head. It is literally deafening so be prepared for the noisy if you want to go for this vacuum.
The various different heads available is a bit over-rated. I went for the Animal Pro as it was on sale for same price as entry level one but very rarely uses the other heads. Too much hassle of swapping.
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JohnSydney Surrounds, NSW
- 3 reviews
- 3 likes
Just keeps sucking
Love it had it about 12 months and keeps sucking the dirt up surprising how good it is at not getting blocked ... easy to empty and clean and not had any problems unlike other types of vacuums that have bags or block up and lose suction ... would recommend
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AussieladeeAU
- 23 reviews
- Cinetic Big Ball Animal Pro
- Verified purchase
Easy to use & removes all the pet fur.
I had been waiting for this to come on sale & I am so glad I waited to get it. I have a long haired dog who sheds a lot of fur which my old vacuum was not picking up, this Dyson has strong suction it picks everything up. The only down side is that the suction is so strong that it can be difficult to manoeuvre on rugs but it is not a major issue so long as you get the direction right & adjust the suction accordingly. Hands down the best vacuum cleaner I have ever owned I thought my old one was good but this goes to the top of the class.
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spits the dirt back `
after being happy with DC29 for over 10 years, I bought this expensive piece of rubbish.
- spits the dust out on bamboo floors
- rugs extremely hard to push
- $50 kmart vacuum works better
sent to Dyson service, they fixed something, came back with same issues
called dyson again, was told the machine performs as it is meant to. so i said is it meant to spit the dust out back from the brush? i mean dust and small bread crumbs, they are like yes . told i can send back but since they have already checked it, was told not sure what they can do.
every time I call its 40 min wait. called so many times & no gain. ...Read more
Dyson have lost the 3 things that worked in making them great - quality, trust & service1 comment
Dyson Team ..Dyson
Hi Chandni,
Thank you for taking the time to review your Dyson Cinetic Big Ball Animal Pro.... Read more
On hard floors you may find larger debris is not picked up by the spinning head as it needs to form a seal with the ground in order to maximise dust pickup. The Animal Pro came with a Hard floor tool and we would recommend to switch to this head while vacuuming. As for your rugs if you are finding the head is hard to push there is a suction release trigger located on the handle which should make this easier. If you would like to further discuss please send through an email to [email protected] and one of our experts will be in touch as soon as possible to assist. Best wishes, Samuel Facebook.com/DysonSimilar opinion? Write a review on ieatwords.com.au!
CharanjeetMelbourne
- 9 reviews
- 5 likes
Amazing product
I am using my Dyson vaccum from last 4 months and have experienced very satisfactory results. The sucking power is great and can clear up the mess in few seconds. I have noticed that there is lot of heat coming out of it but seems not alarming. I think one thing Dyson has to improve is the locking mechanism of the dust box (Dont know the name of it).
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Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners
Know better, choose better.
JiggyJarJarDooWagga Wagga
- 7 reviews
- 1 like
100% Happy
The suction is amazing. Hair from 2 cats is picked up easily. It came with so many attachments, I mainly use the motorised head and hard floor attachments, they both do a better job than any other vacuum I’ve ever used. Easy to empty and rarely needs cleaning. I doubt I’ll ever need a new one but if I do, I wouldn’t hesitate to buy a Dyson.
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ElliePerth
- 7 reviews
- 4 likes
Great Vacuum
I have been wanting a dyson for years after I regretfully sold my old one. Very happy with my Dyson as the suction is good, there are multiple attachments that help get into hard to reach places and its easy to move around the house unlike my last vacuum. I use it on carpet, wood floors and tiles. The only bad things are that it is quite noisey but on the plus side this sends my newborn to sleep!
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JohnHunter Region, NSW
- 19 reviews
- Cinetic Big Ball Animal Pro
- Verified purchase
Disappointed
I use to believe that "you get what you paid for".. not with the Dyson unfortunately. Dont get me wrong, it works great, but its overpriced. I few issues I have with it. 1. Hose too short. 2. Bin does not shut correctly/easily. You have to make sure its clipped in and fit correctly or the door will open without you opening it. Maybe I got a faulty seal door *shrugs* 3. Extremely hot air output. 4. Handle makes my hands hurt and its heavy.
Purchased in February 2021.
2 comments
Dyson Team ..Dyson
Hi Kenkira,
Thank you for reviewing your Cinetic Big Ball Animal Pro machine. ... Read more
I am sorry to hear your Dyson machine didn't meet your expectations. We would encourage you to reach out via [email protected] and we will be happy to assist. Best wishes, Shan Facebook.com/DysonGreat. I have emailed. Thanks Shan
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NinaNiranMelbourne
- 4 reviews
- Cinetic Big Ball Animal Pro
- Verified purchase
Best Vacuum I've ever had
I have been using this vacuum for 6 weeks now and it's an upgrade from Electrolux one that got broken after 4 years. I have to say it is like an upgrade from driving a Japanese car to a Europe car. Dyson vacuum has given me a pleasure of doing a vacuum on a weekly basis. It is super easy to use and it has never tipped over. Easy to clean up and maintain as well. I am now a big fan of Dyson after having Dyson V8 Absolute since last year.
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Not the best dyson
Have to redo spots as it leaves dirt lines on carpet. It is great on tiles and Lino but shocking on carpet and rugs. The v6 handheld is much better and more worth the price tag.
When they have such a high price tag you would presume that these simple things are fixed before releasing.
1 comment
Dyson Team ..Dyson
Hi Amelia,
I am sorry to hear you are having trouble with your Dyson Animal Pro. ... Read more
We wouldn't anticipate the machine leaving debris behind on carpets. Please reach out to our Dyson Experts via [email protected] and we will be more than happy to help. Best wishes, Shan Facebook.com/DysonSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Dena Fordasked
My Dyson ball animal + makes a screeching sound like one of the wheels isn’t turning properly when I pull back while vacuuming. When the brush is not on it doesn’t make the noise. Please help?
1 answer
Dyson Team ..Dyson
This certainly isn't what we would expect. Please forward your query and details through to [email protected] and we will be happy to help.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Camdarrasked
We’ve had our Dyson Cinetic Big Ball Animal Pro for about 2 years now and have just moved from a place that had wall to wall carpet, to a place that has no carpet and newly-installed hardwood floors. Three questions: 1 & 2. What are the wheels on the unit itself made from and are they ok to pull along the hardwood floor without scratching at all? 3. What are the best tools to use as not to scratch the floor? Thanks!
1 answer
Dyson Team ..Dyson
The wheels on your Dyson Cinetic Big Ball machine are made of plastic, with a softer plastic tip on the sides.
While we don't anticipate any difficulties, we would encourage ensuring the wheels are clean prior to use.
For the most delicate cleaning of hard floors, we would encourage using the Swivel Hard Floor Tool, included with your Big Ball Animal Pro.
If we can assist further, please don't hesitate to get in touch with our Dyson Experts via [email protected]. Alternatively, if you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
Amanda Wasked
Our power head was accidentally taken over a smelly liquid on the floor and now the brush head smells, can we wash it?
3 answers
I’m no expert just someone who purchased one recently. Pretty sure the Dyson rep said not to submerge it in water when washing it. I hunk get said he usual damp cloth wipe over. You probably should actually call Dyson and ask them in case there’s electrical stuff in the head that’ll get damaged if wet. Such a pain that this has happened to you. I hope you manage to get it sorted out ok! Goodluck!
Dyson Team ..Dyson
Hi Amanda,
The Turbine head for your machine does not have any electrics as it is driven by the air of the machine, that being said we do not recommend completely submerging the head in water as if not completely dry when used again it will damage the machine.
Try using a damp cloth and if the smell remains please call our helpline on 1800 239 766 with your machine handy.
Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm.
Best wishes,
Sam
Dyson Customer Care
Hi honestly send [email protected] say that the motor head stopped working send them pictures as proof and they will send a new one out to you. Otherwise you will be up for $135
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Dyson Team ..Dyson
Hi Dean,
Thank you for reaching out.... Read more
I am sorry to hear you are unhappy with your machine and surprised you haven't heard from us. We would certainly value the opportunity to assist you. Could you please send an email to our separate email address of [email protected]? Our Dyson Experts will be in touch with you as soon as possible. We look forward to hearing from you and assisting. Best wishes, Shan