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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.6

149 reviews
5
(59)
4
(32)
3
(17)
2
(20)
1
(21)
  • Build Quality
    3.0 (11)
  • Value for Money
    2.0 (12)
  • Ease of Use
    2.9 (12)
  • Cleaning & Maintenance
    2.4 (12)
  • Product is used
    • Weekly (4)
    • Daily (4)
    • Several times a week (3)
  • Noise Level
    2.8 (12)
  • Pet OwnerYes (9) · No (3)
  • Clogging Issues Yes (4) · No (8)
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Reviewer Photos & Videos

Mel

MelSydney

  • 4 reviews
  • 4 likes

Not the wonderful Old Dyson

published

Have been a Dyson owner for many happy years. When my old Dyson had a bath in our laundry, time for a new one. Trusted Dyson big ball animal pro without a question to replace it. How wrong was I. Suction is terrible and does half the job of the old one. I’m looking for a new vac, anything would be better. So disappointed. Not worth the expensive price tag. Won’t recommend or buy ever again :-(

Date PurchasedJan 2017
1 comment
Dyson
Dyson Team ..Dyson
clouise79

clouise79North Lakes

  • 5 reviews

Best Vacuum I have ever had! Love it.

published

I’ve had 3 other Dysons so far this is my 4th. I also have a Dyson stick vacuum. Have had for about 4 months now.
Pros: lots of attachments, great suction, doesn't fall over, has good reach with cable and length of the stick. I love the swivel hard floor head and the mini tangle-free turbine head.

Date PurchasedSep 2017
Rich S

Rich SPerth

  • 4 reviews

Great product but still room to improve

published

Great size for our small 2-bed apartment and performs great on medium pile carpets (with ample cord length to avoid downtime). Easy to manoeuvre and always tips itself upright if it flips.
A few negatives - can be quite loud compared to bag vacuums; does require emptying for every 2 whole apartment vacuums; canister emptying mechanism is hit and miss, with the bin sometimes not closing tight



Date PurchasedSep 2017
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners

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Marty B

Marty BBundaberg

  • 6 reviews

Dyson This Is What I’ve Been Waiting 4

published

This is what I’ve been waiting for. This is the best vacuum cleaner I’ve used since the DC23. Okay so I have had a Dyson dc 29 and I’ve also tried different models like Miele ect. And then a DC54 I had until that was falling over I decided to upgrade best thing I’ve ever done. This is extremely powerful and comes with hard floor tool for my polished Floors.. it also comes with other attachments for hard to reach places thankyou Dyson for this fabulous machine can’t falut it :)

Date PurchasedDec 2017

Wonderful!

published

Days of the old vacuums are gone! Whilst a little hefty in price, this product provides value for money. Rather than spending hours chasing dust around the room, this beast is able to bring them to it (to a certain and less dramatic extent). Just be mindful that it cannot do ash, you'll need a brush and shovel for that.

Date PurchasedNov 2017
Kat

KatMelbourne

  • 4 reviews

Love Dyson products

published

This is the second Dyson Vacuum we have purchased. After our old one died a long time out of warranty we asked about repair which they couldn’t help us with but they did offer to sell us a new one direct from Dyson at a fantastic price which is great customer service. We have a white Cocker Spaniel and some days our house looks like it’s been snowing

Date PurchasedJun 2017
Not too bad

Not too bad

  • 4 reviews
  • 1 like

This is not suitable for apartment

published

I’m very happy with the dyson vacuum function, but it’s quite heavy and take too much space . I’m using carpet in my apartment . I think I would like something small easy to storage in the future . In terms of function, dyson function is very good as per their advertisement .

Date PurchasedMar 2017
Emxz

EmxzBrisbane

  • 8 reviews

Disappointing replacement for my DC08

published
Date PurchasedOct 2017
Brad

BradFig Tree Pocket

  • 7 reviews
  • 8 likes

Great Suction

published

We got the Animal Pro with price match at JB for same price as the Animal. The only difference is the attachments which I don't think are worth paying the extra price based on the RRP. The vacuum works well. We have dogs that leave hair through the house and through the carpets. The vacuum pulls an amazing amount of dog hair from the carpets compared to old vacuum. If you have pets the Dyson Ball is worth the extra price.

Date PurchasedDec 2017
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners

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Darby

DarbySydney, NSW

  • 5 reviews
  • 2 likes

NOT HAPPY JAN

published

Good efficient machine but not as good a quality product as the use to be, had previous Dyson vacuum for 14yrs and it was perfection could not recommend it high enough,, this new one not as happy with it .
Great ability in cleaning but needs a better head for cleaning on CARPET as its included TURBINE head is hard to manouver on carpet .
contacted Dyson as this is top of the range and has lots of accessories but told I could PURCHASE another head for $75 dollars to make carpet cleaning lighter
I also am disappointed with the quality, buttons for on /off and cord rewind and the lid of barrel comes undone quiet easily
Use to love Dyson not so sure anymore will see how this NEW one goes...

Date PurchasedJun 2017
Rose

RosePlainland

  • 5 reviews
  • 4 likes

Easily the best vacuum I have owned

published

Thought my floors were clean but this vacuum cleans like no other. I can safely say that this is the best vacuum I have ever owned. Bit of a bother to connect everything up when I want to use it - but that can be rectified by leaving it all connected if you have the room in a cupboard. Really sucks up dust from a carpet well. Am still amazed how much dust and lint it manages to suck up . The head for cleaning floors twists around corners and one can get the dust out from the side of furniture against the wall. I would recommend to anyone - but next vacuum will definitely be a DYSON - but a stick model

Date PurchasedMay 2014

Screaming suction and loose connections.

published
Date PurchasedDec 2018
Graeme

GraemeCanberra

  • 5 reviews

Powerful vacuum for a price

published

This is a very good vacuum cleaner and that is shown in the high price of this product. Having said that. This product is worth every dollar. No fiddling with bags, no clunky movements. Expertly designed, perfect performance, and can become compact enough to store away in small places. It is fairly loud but no louder than any other vacuum product of its calibre. The pro head allows for cleaning on all surfaces in our home without the need to change. Cleaning the head and container is easy and hassle free. One of the wheels areas did snap off unexpectedly. We did not rough up the machine in any way...it just fell off. Had to be sent back for repair and took within a week to return to us which is incredibly good service.

Date PurchasedJan 2017
bobby

bobbymelbourne

  • 6 reviews

The best of the best

published

One of the best vacuum ever used, 100% recomended for house use, very light weight and easy gliding on soft carpets
There are many attachments comes with this vacuum cleaner, they are very usefull specially the turbine tool which gets all pets hairs into the vacuum without tangled in the main head

Date PurchasedAug 2017
Sam

Sam

  • 5 reviews
  • 11 likes

Rubbish.

published

Poor suction. Smells weird and cost me $900!, we Brought another one to see if it was any better. No. Not better. These vaca are trash. Cheap and nasty but with an over inflated price tag. Better of buying a cheap one for a vacuum shop every 12 months.
Don't bother.

Date PurchasedApr 2017
1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal Pro compares to other Barrel Vacuum Cleaners

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Carolin

Carolin

  • 3 reviews
  • 3 likes

Absolute disgrace. Product and customer service.

published
Date PurchasedOct 2017
1 comment
Dyson
Dyson Team ..Dyson
Deb C

Deb CRockhampton

  • 21 reviews

Underwhelmed - very ordinary performance

published

Chose this vac because Dyson is supposed to be good and we have 2 indoor dogs and carpet upstairs. We had a Hoover pet vac but I found it hard to push. Dyson is easy to push, but doesn't suck any more dirt/hair from carpet than our Hoover which was $395 versus the Dyson which was $995. And the canister won't stay shut. VERY poor design. Cord is too short. Used this vac once - don't want to use it again. Such a lot of money for such an ordinary performance. Will never buy Dyson again.

Date PurchasedDec 2017
2 comments
Dyson
Dyson Team ..Dyson
Deb C
Deb C

Thank you for your comment. It is the design causing the problem not the users. The canister latch simply does not work. I have returned the machine to its place of purchase for a refund.

Ian Burrell

Ian BurrellSydney

  • 13 reviews
  • 14 likes

Stay with Dyson

published

Performance is reasonable bagless good point, the only issue I have is the empty canister sometimes has a mind of it's own, it needs a more positive holding notch. Or designing with a bayonet release, no complex design needed. The cord could be at least two metres longer, my lounge room is rather long and needs a little more cable. Congratulations on making it easy to clean the carpet head, this one feature is way ahead of the others, I used to spend a lot of time removing new carpet from the roller head on the other vacs. Apart from any small issues it's been good. Floor boards downstairs Carpet upstairs, manoeuvres nicely.

Date PurchasedDec 2016
1 comment
Dyson
Dyson Team ..Dyson
Doreen

DoreenMelbourne

  • 8 reviews
  • 1 like

Helps kids with allergies

published

Bought it recently hearing the feedback that it is good for allergies. My son is very allergic to dust. Since I have been using this vacuum on a weekly basis, he looks healthier and he is not feeling sick that much any more. The suction is great but clearing the bin is hard or maybe I have not mastered it yet. Good for my carpets and timber floors.

Date PurchasedOct 2017
1 comment
Dyson
Dyson Team ..Dyson
Murad

MuradCanberra

  • 5 reviews

Perfect for my Family

published

I am very happy of how the Dyson Animal Pro. Its performance is amazing. Very easy to cleaning. Too many heads for different purpose. ts doesn’t make too much noisy. Easy to maneuver, its gets every corner of my house. I’ve got 3 bedrooms, dining and lounge area to clean.

Date PurchasedApr 2017
Page 3 of 8
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Dena Ford

Dena Fordasked

Cinetic Big Ball Animal Pro

My Dyson ball animal + makes a screeching sound like one of the wheels isn’t turning properly when I pull back while vacuuming. When the brush is not on it doesn’t make the noise. Please help?

1 answer
Dyson
Dyson Team ..Dyson

This certainly isn't what we would expect. Please forward your query and details through to [email protected] and we will be happy to help.

If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Camdarr

Camdarrasked

Cinetic Big Ball Animal Pro

We’ve had our Dyson Cinetic Big Ball Animal Pro for about 2 years now and have just moved from a place that had wall to wall carpet, to a place that has no carpet and newly-installed hardwood floors. Three questions: 1 & 2. What are the wheels on the unit itself made from and are they ok to pull along the hardwood floor without scratching at all? 3. What are the best tools to use as not to scratch the floor? Thanks!

1 answer
Dyson
Dyson Team ..Dyson

The wheels on your Dyson Cinetic Big Ball machine are made of plastic, with a softer plastic tip on the sides.

While we don't anticipate any difficulties, we would encourage ensuring the wheels are clean prior to use.

For the most delicate cleaning of hard floors, we would encourage using the Swivel Hard Floor Tool, included with your Big Ball Animal Pro.

If we can assist further, please don't hesitate to get in touch with our Dyson Experts via [email protected]. Alternatively, if you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Amanda W

Amanda Wasked

Cinetic Big Ball Animal Pro

Our power head was accidentally taken over a smelly liquid on the floor and now the brush head smells, can we wash it?

3 answers
Dodokebab
Dodokebab

I’m no expert just someone who purchased one recently. Pretty sure the Dyson rep said not to submerge it in water when washing it. I hunk get said he usual damp cloth wipe over. You probably should actually call Dyson and ask them in case there’s electrical stuff in the head that’ll get damaged if wet. Such a pain that this has happened to you. I hope you manage to get it sorted out ok! Goodluck!

Dyson
Dyson Team ..Dyson

Hi Amanda,

The Turbine head for your machine does not have any electrics as it is driven by the air of the machine, that being said we do not recommend completely submerging the head in water as if not completely dry when used again it will damage the machine.

Try using a damp cloth and if the smell remains please call our helpline on 1800 239 766 with your machine handy.

Our helpline is open Mon-Fri 8am-8pm and on the weekend 8.30am-4pm.

Best wishes,

Sam
Dyson Customer Care

Michael W.
Michael W.

Hi honestly send [email protected] say that the motor head stopped working send them pictures as proof and they will send a new one out to you. Otherwise you will be up for $135

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