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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.7

132 reviews
5
(52)
4
(31)
3
(18)
2
(14)
1
(17)
  • Build Quality
    3.3 (19)
  • Value for Money
    2.7 (20)
  • Ease of Use
    3.5 (20)
  • Cleaning & Maintenance
    3.1 (18)
  • Product is used
    • Weekly (8)
    • Several times a week (7)
    • Daily (4)
    • Rarely (1)
  • Noise Level
    3.3 (19)
  • Pet OwnerYes (17) · No (4)
  • Clogging Issues Yes (1) · No (20)
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Greg

GregPerth, WA

  • 4 reviews

Bought this one to replace the stand up type Dyson Animal which was heavy

published

The ball is lighter and easier to use. it sucks like mad and is easier to clean. The container for dust is a little smaller, but it seems more robust and is easy to take out and in.

Purchased in January 2021 at The Good Guys for $650.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Wood
Clogging Issues No
See all answers
Leonard

LeonardSydney, NSW

Very dissatisfied.

published

Purchased in September 2021 for $699.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Graham P

Graham PSouthwest, VIC

Could be better

published

Purchased in January 2021 at The Good Guys Physical store for $675.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

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Nanny Plum

Nanny PlumGreater Melbourne (Outer), VIC

  • 6 reviews

Disappointing for the price

published

Purchased in March 2021 at Appliances Online for $1,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Disappointed

published

The vacuum is stable however we get balls of fluff all over carpet. The head doesn’t seem to pick up mess on floor at all but rather moves it around. Seems that the head of vacuum moves and blows dirt around... vinyl head does same. Only head that works well is small one for car.We bought this as we thought it would make life easier for our mum but it hasn’t. Really disappointing.

Date PurchasedMar 2018
1 comment
Dyson
Dyson Team ..Dyson
toshiba

toshiba

  • 3 reviews
  • 3 likes

Not loving it. Not as good as my old one

published
Date PurchasedDec 2018
1 comment
Dyson
Dyson Team ..Dyson
Maree

MareeMelbourne

Not as good as expected

published

The rotating head is not as good anticipated. It does not pick up visible dirt easily. Often it will blow items away from vaccuum. I have to keep going over the area several times before I am satisfied. The rotating head is useless on hard floors for the same reasons.
I bought a hard floor head (unfortunately this was not standard) but this also blows waste away from the head.
I purchased this because of its reputation. It is an expensive machine which I saved for. I am unlikely to recommend it to any one.

Date PurchasedJan 2017
Sharryn

SharrynSouth East Queensland, QLD

Hate it

published

I have had my cleaner for just under two years and it has continuously had a high pitch squeal. I have had it in at Dyson and they told me that there is nothing wrong with it. As I reported this after 30 days it was basically too bad you are stuck with it. Also it doesn’t vacuum up the dog hair and I have been told I need to buy a different head. I would not recommend this vacuum. Buy another brand if you want your floors cleaned properly because they are very overrated.

Date PurchasedJul 2017
Strickk

StrickkAuckland

Dyson maybe great engineers but have forgotten about the ergonomics for users.

published

Ok here goes..the carpet head is very noisy..the barrel is constantly getting stuck on corners and tips over.
They have changed the design of the attachments so you can’t use the ones from older machines..the new design has too many guides which makes changing the heads harder..you have to line up slots on the pipe with attachment slots...our major bug bear is that it now stinks of dog when we use it as there is no removable filter to clean. Also the handle material is too hard on your hands..a curved design would be much better..
I feel like the designers have forgotten about the end user.

Date PurchasedMar 2017
1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

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Paula

Paula

  • 4 reviews
  • 1 like

Excellent!!

published

I purchased this product a month ago ND started using it 2 weeks ago when I moved into my new place. It took a while to get used to as I had a backpack vacuum before. This vacuum suckes really well and manoeuvres easily into smaller places. Happy so far!

Date PurchasedSep 2018
Col

Col

  • 7 reviews
  • 4 likes

Disappointed. I want my 10-year old DC08 back

published
Date PurchasedMay 2018
Bella

BellaWarialda

  • 4 reviews

Animal love this monster

published

Animal love this monster. Let me start by saying this, Dyson has only gotten better with their product. Known for their incredible suction, this vacuum does not disappoint. While the canister capacity is not comparable to the uprights, this thing makes up for that shortcoming by the incredible suction it delivers. Mainly using this on hardwood floors, some rugs, and bedroom carpets, this vacuum is an absolute pleasure to use.

Date PurchasedAug 2018
Mumof4boys

Mumof4boys

  • 12 reviews
  • 2 likes

Love my Dyson

published

I love my Dyson, this is my second vacuum from Dyson. My boys have dust allergies and the Dyson is the best on the market for them.
Save a fortune by going bagless.
The only faults I do have is that the pipes thar go in to the vacuum is now half flat instead of full circle, hence it gets jammed a lot. It's hard to unblock it. Also it's not the best for vacuuming my shaggy rug, maybe there's another attachment for that ?
Over all I do stil love it :-)

Date PurchasedAug 2017

Review collected in partnership with Dyson

Kellie

KellieIllawong

  • 5 reviews
  • 1 like

Awesome

published

Got a Dyson Cinetic Big Ball during mid year sales. So amazing . Love the extra pieces you can connect to it. Compacts nicely. Get's animal hair out of everything! Used it to get dog hair out of my car seats (had tried with many other vacuums) This one worked straight away

Date PurchasedJul 2018
Seal

SealAlbury

  • 8 reviews
  • 4 likes

Best ever!!

published

Got this vacume because our cat was dropping so much fur and other vacume cleaner did nothing. Dyson made the carpet look brand new, even the colour looked different! We had our carpet done by professional carpet people and they even commented on the cleanliness! Definitely recommend. Also very easy to use and takes no effort which l love.

Date PurchasedMay 2014
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Animal compares to other Barrel Vacuum Cleaners

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Jemma L

Jemma L

  • 5 reviews

Excellent vacuum cleaner.

published

We bought the Dyson Cinetic Big Ball Animal vacuum cleaner because we have a long haired German Shepherd. It is absolutely amazing. Pup’s hair is everywhere and the Dyson Big Ball just sucks it up no worries. It is powerful and has no issues picking up his hair both on floorboards and carpet. it’s easy and light to maneuver and the head fits underneath most of our furniture. We have quite a large house and the collector tube holds all of the hair and dirt from the house. Love it!

Date PurchasedNov 2016
Dennis b

Dennis bGreater Melbourne (Outer), VIC

  • 11 reviews
  • 1 like

Great vacuum once you get used to it

published

Very powerful vacuum can be hard to push if you don’t pull the trigger in my opinion a good users DVD would have gone down well and can be very tricky to empty but you’ll work that out after a few goes all in all great powerful unit i buy another one the wife loves it

Date PurchasedJan 2018
emmady

emmadyrobina

  • 7 reviews

so happy with my Dyson

published

I was told a lot about Dyson so I invested and bought one. Never regretted it since.. the suction is great! No more having to go over and over the same spot. It fees weightless and manoeuvres really well. Best investment I’ve made. Don’t think I will ever go another brand again. very happy

Date PurchasedNov 2016
Sue

SueMaiden Gully

Crap

published
Date PurchasedFeb 2018
3 comments
Dyson
Dyson Team ..Dyson
Sue
Sue
Dyson
Dyson Team ..Dyson

Great vaccume but have only owned it for 1 year and the spinner in the head is already broken needs

published

Happy with performance up until spinner stopped working now I’m using it without the head still good but not sucking as well does pick up animal hair really well Ian getting it fixed so it will be a great vacuum once again it comes with a lot of attachments which I find very helpful

Date PurchasedFeb 2017
Page 2 of 7
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Buzzard

Buzzardasked

Cinetic Big Ball Animal

The cy22. when you turn it on dust comes out of the exhaust.even when canister is off, I hold my hand over the suction hole then remove my hand and a huge amount of dust comes out.why?

3 answers
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query.

We are sorry to hear about this. We certainly wouldn't expect this behaviour from any Dyson machine.

For assistance we would kindly ask you to email [email protected] and our Dyson Experts will be in touch and happy to help.

Buzzard
Buzzard

We sent it out to be serviced.. thank you

Undies
Undies

Your post motor filter has probably fallen apart....like ours.

Mouse

Mouseasked

Cinetic Big Ball Animal

My Dyson big ball animal has suddenly started spinning in the wrong direction so it’s just pushing animal hair all over the carpet. How do I get going in the right direction?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query. I am sorry to hear about this, however we are happy to help.

If the turbine head is blowing dust around, there is most likely a blockage within the turbine head itself.

We recommend to remove the brushbar using a ten or twenty cent coin to twist the cap at the end of the cleanerhead that retains the brushbar counterclockwise (as shown here: https://www.youtube.com/watch?v=LpXtMpytFJc). Once done, you will be able to remove both the cap and the brushbar. Please then check the cavity where the brushbar was in the cleanerhead and clear out any debris. You should be able to look through the neck of the head and see straight through. Please then reassemble and retry the turbine.

In the unlikely event you are still experiencing difficulty, please email [email protected] and our Dyson Experts will be happy to further assist.

Best wishes,

Shan

Wendy

Wendyasked

Cinetic Big Ball Animal

I have the Dyson chimeric big ball and cannot figure out how to switch the suction to floors from the tool wand. Help?

1 answer
Dyson
Dyson Team ..Dyson

Hi Wendy,

Thank you for your query.

I am sorry to hear about this, we are happy to help.

You can see a video here showing how to use the accessories on your Cinetic Big Ball: https://youtu.be/YSVwJNx3ZSs?t=115

If we can assist further, please email [email protected] and our Dyson Experts will be in touch and happy to help.

Best wishes,

Shan

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