??!

Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.7

206 reviews
5
(86)
4
(49)
3
(26)
2
(14)
1
(31)
  • Build Quality
    3.0 (30)
  • Value for Money
    2.0 (30)
  • Ease of Use
    2.9 (30)
  • Cleaning & Maintenance
    2.5 (31)
  • Product is used
    • Several times a week (14)
    • Weekly (8)
    • Daily (7)
  • Noise Level
    3.0 (29)
  • Pet OwnerYes (14) · No (17)
  • Clogging Issues Yes (9) · No (21)
Previous
Next

Reviewer Photos & Videos

  • More
Andrew2

Andrew2Far West, NSW

  • 3 reviews

Design disaster do not buy

published

The multi floor head is a constant struggle. It makes vacuuming carpets a nightmare. Instead of gliding over the carpet like every other vacuum I have ever used this thing lowers the blue strips that are supposed to be brushes and drags badly. Pushing the head is not possible. You have to lift, place it in position and pull heavily towards you.
The top handle is downright stupid. because it is a loop above the tube, it twists your wrist badly.

Purchased in July 2016 at Harvey Norman for $690.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Linoleum
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Jayden G.

Jayden G.Greater Melbourne (Metropolitan), VIC

Disappointed

published

Works great on tiles, struggles on carpet floors. Has anyone else found it just doesn’t pick a great deal up on carpet floors? I have tried all settings and find I am constantly picking up after it like I do for my infant child. I’ve previously owned older model Dyson that worked great on carpet. Disappointed.

Purchased in January 2020 for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Siggy Nowak

Siggy NowakSouth East Queensland, QLD

  • 2 reviews

Dyson crap

published

The musclehead of this vacuum cleaner is total rubbish - ridiculously designed. We have had other Dyson vacuum cleaners which were well designed, but this one really "sucks." Suction is so great the muscle head sticks to the the carpet and scratches the polished floors even on the low suction setting. It's not called a "muscle head" for nothing!! So brutal to move - needs to be more like a hovercraft than a limpid clam. The designers certainly need to go back to the drawing boards. Meanwhile here I am cursing and looking for an alternative head with bristles instead of hard plastic ribbing.

Purchased at Harvey Norman for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Wood
Clogging Issues No
See all answers
2 comments
Siggy Nowak
Siggy Nowak

The on/off switch is flimsy and yes the canister emptying mechanism needs more work. For a $700+ vacuum cleaner Dyson is going backwards on this one. Surely no-one has tested it with real people.

Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all

Going away from basics - a failed model

published

Purchased in June 2020 at David Jones.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
Phoebe S.

Phoebe S.

  • 2 reviews

Nothing to fault! Amazing!

published

i use this vacuum daily on a number of floor types, wood and tile being the main two. It has never let me down. My family have been customers of Dyson our entire lives and refuse to use anything else. There quality is amazing and dealing with complaint, purchases or anything else is always smooth and a positive experience.

Purchased at Harvey Norman for $500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Dianne

DianneMurray Region, NSW

Not worth the money

published

Very disappointed with the overall quality and performance. Not enough variation in suction. Emptying the canister is not easy and has often clicked open as it is taken out of it's holder. The on/off switch is too small as is the cord rewind. Vacuum rod is too large and difficult to use. Attachments are poorly designed for the purpose intended.

Purchased in October 2020 at The Good Guys for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Popples

PopplesCurtin 2605, ACT

  • 7 reviews

Not Great.

published

Was initially happy with this cleaner. Had issues with the multi floor head after about 12 months of use, it kept lifting off the floor and losing suction. Dyson kindly replaced the head, but with a different one, not the same as came with the purchase. Whether its the new head or not,bit seems to have loss suction, skims over the floor without picking up dirt/dust. Have previously been a Vax user but went with a Dyson on friend and family recommendations. Should have stuck with a Vax.

Purchased in August 2018 at JB Hi-Fi for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
2 comments
Dyson
Dyson Team ..Dyson
Dyson
Dyson Team ..Dyson

We can confirm [email protected] is our email address, however this may need to be written into a new email as opposed to copying and pasting. Apologies for any confusion.

JB Melbourne

JB MelbourneGreater Melbourne (Inner), VIC

  • 3 reviews

Not as good as my original Dyson

published

My first Dyson nearly 10 years ago was amazing, this one is still good on hard floors (where I could use a broom) but a real struggle to get carpet clean. I have to scrub the carpet then often pick up a ball of fluff or kids hair my hand & feed it into the suction. Its mildly better than my $70 Aldi special but nearly 10x the price. No its not blocked just ineffective on carpet. Surely I dont have to spend 100s extra on an animal head to actually pick anything up from the carpet? I persisted for 3 months as I was so excited to have a Dyson again but now I just want my money back and a vacuum that works on carpet! Oh, and emptying it is a nightmare, dust everywhere from the cheap plastic release button that often gets stuck!

Purchased in September 2020 at The Good Guys for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Linoleum
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Brian F

Brian FNorth-West & West coast, TAS

  • 2 reviews

Disappointed as there is a filter in the apparently filterless vacuum!

published

Purchased in April 2017 for $550.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Linoleum and Wood
Clogging Issues No
See all answers
2 comments
Dyson
Dyson Team ..Dyson
Brian F
Brian F
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
David

DavidBrisbane

  • 2 reviews
  • 2 likes

Did I miss something about the Dyson hype?

published

Okay, so I did fall for the hype and the (mostly) excellent reviews. But - and to be fair this is relevant to all bagless vacuums - open the canister to empty it and fine dust escapes into the air. And you have to open it frequently with pets. If the latches aren't secured, you can get a pile of dust all over the machine too. The head isn't great at picking everything up (takes longer to clean the house than my old non-Dyson) but feels sturdy. Bottom line - okay but for the money, look elsewhere if you have pets.

1 comment
Dyson
Dyson Team ..Dyson
lmstork79

lmstork79Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Wish I had of read reviews, waste of money

published

I bought this vacuum in June and have had nothing but trouble with it. The multi head doesn't even make contact with the carpet so nothing gets picked up. Dyson used to be the go to manufacturer and this is our 4th dyson, I have 2 cordless dysons and older bagless that I now use for the cars. I was looking for a good vacuum for the bigger jobs but I won't be buying Dyson again.

Purchased in June 2020 at Harvey Norman for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Nhora H.

Nhora H.Sydney, NSW

  • 3 reviews
  • 1 like

Overhyped

published

Durable and functions well. But over priced. You are paying for quality with strong suction. Don't use this on floor boards or polished tiles or you'll see scratches after. It works best for carpets. Put a Dyson label on the vacuum and expect to pay a 50 - 70% premium.

Product is used Weekly
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Not Happy

Not HappySouth East Queensland, QLD

Forget doing the carpet!

published

I've found this vacuum ok on hard (tiled) floors but it has the same problem as every other vacuum I've ever used - it doesn't get right into where the floor meets the wall so I have to sweep these areas before I even get the vacuum out.

As for cleaning carpet - forget it! I have tried my vacuum on every possible setting (i.e. the red slide setting mechanism on the cleaning head) and cannot get all the dirt up no matter how many times I go over it.

Sorry, big waste of money!

Would not recommend this vacuum to anyone with carpet of any type.

Purchased in July 2018 at The Good Guys for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
6 comments
Dyson
Dyson Team ..Dyson

Feel free to email us at [email protected] your details, a detailed description or videos of what's been happening, and we'll then be happy to help.

Not Happy
Not Happy

I sent my email to the above email address as directed a week ago and haven't heard a word. No acknowledgement of receipt of my email and, indeed, no suggested solution to my problems with this cleaner :-(

Dyson
Dyson Team ..Dyson
Kashyap P.

Kashyap P.Greater Melbourne (Metropolitan), VIC

Good but scratches polished hardwood floors

published

The vacuum is good when it is used on carpet. But it scratches the hardfloors especially when they are polished. It is due to the tiny 2 small wheels under the musclehead. It left nasty scratches on the floor. If there are solutions that anyone at Dyson know of, I would like to know. A good vacuum otherwise.

1 comment
Dyson
Dyson Team ..Dyson
Renee

ReneeSouth East Queensland, QLD

  • 4 reviews

Worst Vacuum Cleaner I have ever owned - don't waste your money

published

Purchased in April 2018 for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball Multi Floor compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
SagarK

SagarKGreater Melbourne (Outer), VIC

  • 7 reviews

Excellent vacuum

published

Very strong suction. I got this one after my old Hoover died and this Dyson hasn't disappointed. After vacuuming, the place feels very clean, including the air. I don't even see little dust particles floating in the air after finishing vacuuming. Emptying the cannister, however, isn't a breeze as it is advertised. I have to empty the cannister and tap gently on the top a few times to remove all the dust. Overall, very satisfied.

Purchased in June 2020 at JB Hi-Fi for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
Tammy Parnell

Tammy ParnellPerth, WA

  • 8 reviews

Don't Waste Your Money

published

I saved my money to by this product as it was all that you heard was the best brand money could buy. I had purchased a Miele cat and dog previously but was sick and tired of having to buy bags for it . So I changed. What a terrible decision that was. The first time I used it fabulous heavy duty suction. Then the next time a bit less and within a month no better than the cheap vacuums. So disappointed with this as I spent a lot of money on it. Will never buy another Dyson product overated.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
abdul

abdulSouth East Queensland, QLD

  • 7 reviews
  • 15 likes

Best vacuum I have used in years

published

It's a great vacuum all round the mucsel head tool, the extensible pole and all the attachments it comes with.
The suction is awesome and pick up a lot of dirt and pet hair from the carpet. It's cinetic technology is great. The barrel is big so you can do the whole house before it needs to be emptied. And the other feature I like is there is no filter to clean

Purchased in March 2020 at Betta Home Living for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
Jen H

Jen HWimmera, VIC

  • 2 reviews

Powerful suck

published

I use this vacuum predominantly on hard floor. It is very powerful. It's very easy to maintain. Please note that all bagless vacuum cleaners need to have their filters cleaned regularly for optimum performance.

Purchased in May 2020 at Betta Electrical for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Wood
Clogging Issues No
See all answers
Esther

EstherSouth East Queensland, QLD

  • 2 reviews

Dyson for BIG Family

published

I use the vacuum over different types of flooring - tiles and carpet
I have found that it is fantastic depending on which head you use. The one that is standard works reasonably ok.
It is definitely the best vacuum I have used but for the money...........it could be better

Purchased in June 2018 at Joyce Mayne for $600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers
Page 1 of 11
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Rosie

Rosieasked

Cinetic Big Ball Multi Floor

I have the Dyson big ball multi floor, when I use it on the timber floors it is leaving a rubber streak everywhere.
It looks like scratches but when I rub it comes away. I can’t really walk around the whole house afterwards rubbing off all the marks. I’ve tried adjusting the suction.
Has anyone else had this problem?

1 answer
Dyson
Dyson Team ..Dyson

Hi Rosie,

Thank you for your query.

I am sorry to hear you are experiencing rubber left on your floor. This is certainly not what we expect from any Dyson machine.

We would kindly ask you to email [email protected] with your details and our Dyson Experts will be in touch and happy to assist.

We look forward to hearing from you and assisting.

Best wishes,

Shan

Marz

Marzasked

Cinetic Big Ball Multi Floor

Hi I am having trouble trying to find a head floor brush for this vacuum. Any suggestion where to find one?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query, we are happy to help.

While the Musclehead included with your machine will work across both carpets and hard floors, should you prefer a separate hard floor tool please be assured there is one available. To order, please give our Dyson Experts a call on 1800 239 766 with your machine handy. Our team are available Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm EDST.

We look forward to hearing from you and assisting.

Best wishes,

Shan

PPP

PPPasked

Cinetic Big Ball Multi Floor

I got Dyson Cinetic Big Ball and used for Carpet, and I am not totally satisfied. Looking at the reviews and comments, I thought I got the right vacuum, but, looks like I got wrong one to use for carpet. This model come with a flat head with blue rubber thing which makes it hard to drag as well.

Any idea, if this is the correct model to use for the carpet or I have to buy another accessories to get it working in carpet?

1 answer
Dyson
Dyson Team ..Dyson

Hi there,

Thank you for your query, we are happy to help.

We can confirm all Dyson Cinetic Big Ball machines are suitable for use on carpets and hard floors. The Musclehead of your machine will automatically adjust between the two surfaces. That being said, if you do find the head hard to push, we encourage you to move the red slider on the front of the head away from the "MAX" setting, this should make the machine easier to push.

I hope this helps, however if we can assist further, please email [email protected] and our Dyson Experts will be happy to assist further.

Best wishes,

Shan

Get an answer from our members and Dyson representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.