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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.7

725 reviews
5
(290)
4
(179)
3
(78)
2
(75)
1
(103)
  • Build Quality
    3.7 (128)
  • Value for Money
    3.0 (128)
  • Ease of Use
    3.6 (130)
  • Cleaning & Maintenance
    3.5 (127)
  • Product is used
    • Several times a week (53)
    • Weekly (45)
    • Daily (29)
    • Rarely (1)
  • Noise Level
    3.2 (128)
  • Pet OwnerYes (92) · No (39)
  • Clogging Issues Yes (22) · No (110)
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Reviewer Photos & Videos

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Dianne

DianneMurray Region, NSW

Not worth the money

published

Very disappointed with the overall quality and performance. Not enough variation in suction. Emptying the canister is not easy and has often clicked open as it is taken out of it's holder. The on/off switch is too small as is the cord rewind. Vacuum rod is too large and difficult to use. Attachments are poorly designed for the purpose intended.

Purchased in October 2020 at The Good Guys for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Popples

PopplesCurtin 2605, ACT

  • 7 reviews

Not Great.

published

Was initially happy with this cleaner. Had issues with the multi floor head after about 12 months of use, it kept lifting off the floor and losing suction. Dyson kindly replaced the head, but with a different one, not the same as came with the purchase. Whether its the new head or not,bit seems to have loss suction, skims over the floor without picking up dirt/dust. Have previously been a Vax user but went with a Dyson on friend and family recommendations. Should have stuck with a Vax.

Purchased in August 2018 at JB Hi-Fi for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
2 comments
Dyson
Dyson Team ..Dyson
Dyson
Dyson Team ..Dyson

We can confirm [email protected] is our email address, however this may need to be written into a new email as opposed to copying and pasting. Apologies for any confusion.

JB Melbourne

JB MelbourneGreater Melbourne (Inner), VIC

  • 3 reviews

Not as good as my original Dyson

published

My first Dyson nearly 10 years ago was amazing, this one is still good on hard floors (where I could use a broom) but a real struggle to get carpet clean. I have to scrub the carpet then often pick up a ball of fluff or kids hair my hand & feed it into the suction. Its mildly better than my $70 Aldi special but nearly 10x the price. No its not blocked just ineffective on carpet. Surely I dont have to spend 100s extra on an animal head to actually pick anything up from the carpet? I persisted for 3 months as I was so excited to have a Dyson again but now I just want my money back and a vacuum that works on carpet! Oh, and emptying it is a nightmare, dust everywhere from the cheap plastic release button that often gets stuck!

Purchased in September 2020 at The Good Guys for $499.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Linoleum
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners

Know better, choose better.

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Crfa

CrfaSydney, NSW

  • 4 reviews

Love it

published

I used this on hardwood floos as qell as carpet. It never tips over and if it does it fixes itself because of its unique shaoe and texture. The only issue i have with it is that its heavy to carry up the stairs and my house is 2 floors but other than that its very powerful and i even use it on my lounges

Cushla J

Cushla JRichmond-Tweed, NSW

  • 6 reviews

It is a great vacuum

published

Purchased in August 2018 for $360.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerNo
Floor Type Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Jac

JacSouth Australia

Worst model

published

This unit is terrible, Ive had it for 2years and now the rotating head wont rotate, suction is awful even after emptying barrel.
Head is forever flicking up more dirt than it sucks in .

Purchased in November 2017.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
2 comments
Dyson
Dyson Team ..Dyson
Jac
Jac

Thank you, Ive done the above a couple of times and unfortunately its still not rotating . I will send my details as instructed above .

webmate

webmate

  • 3 reviews

Don't buy into the Dyson hype

published

The suction levels on the vacuum are poor - refer video. On timber floors it won't pick up anything larger than a grain of rice on first sweep. I have to pick up multiple items by hand as it's faster than moving the vacuum head back and forth again and again. The on/off and cord retractor buttons seem to be fagile, however in fairness I could be wrong. But their size and placement make it difficult to use anything but hands. When emptying the vacuum it has opened unexpectedly on multiple occasions, dumping dust on clean floors. And its quite difficult to get the bottom door of the dust receptacle to stay closed. It's truly awful!

Purchased in September 2020 for $799.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson
adam

adamWide Bay-Burnett, QLD

  • 15 reviews

Love dyson

published

My dyson cinetic big ball animal arrived today FANTASTIC MACHINE......
Anyone thinking if buying a dyson dont hesitate you will love it. All i am waiting on now is the 3 free accessories to arrive..

Purchased in November 2020 at Dyson.com.au for $699.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
glidagida

glidagidaHunter Region, NSW

  • 9 reviews

Very brittle plastic.

published

Functionally it is a vacuum with strong suction, too strong for carpet without reducing the suction. That said, I am not happy with the construction, after 12 months 3 plastic parts have broken in normal use. Another is failing, the barrel has star cracks on the underside where it is buried in the machine. All told poor construction, the plastic is too brittle.

Purchased in November 2018 at Harvey Norman for $450.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
6 comments
Dyson
Dyson Team ..Dyson
glidagida
glidagida
Dyson
Dyson Team ..Dyson
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners

Know better, choose better.

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Brian F

Brian FNorth-West & West coast, TAS

  • 2 reviews

Disappointed as there is a filter in the apparently filterless vacuum!

published

Purchased in April 2017 for $550.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Linoleum and Wood
Clogging Issues No
See all answers
2 comments
Dyson
Dyson Team ..Dyson
Brian F
Brian F
Shay

ShayWestern Australia

  • 15 reviews

Love this vaccuum

published

Ive had my dyson vacuum for 3 years now. Perfect for all floors, including carpets. I have 2 dogs, and small childern. No issues picking up mess. Does need cleaned put regularly though!

Purchased in February 2016 at Harvey Norman for $360.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers
Glorious Target

Glorious TargetPerth, WA

  • 7 reviews

Good product

published

This product is strong and has lots of little pieces that can help me with my vacuuming. I bought it mainly for my cats hairs on the sofa and it does that so good.

Purchased in April 2020 at The Good Guys Physical store.

Build Quality
Ease of Use
Noise Level
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
headwerkn

headwerknNorth-West & West coast, TAS

  • 11 reviews

A very well made, high performing vac that's worth a look if you want mains power - and can use all the accessories.

published
  • +3

Purchased in September 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues No
See all answers
Danny

DannyGreater Melbourne (Outer), VIC

  • 9 reviews
  • 11 likes

It's good but not great.

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum and Tiles
Clogging Issues Yes
See all answers

Ambassador review: it's great ! Just like the last one.

published
  • +8

Purchased in September 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet
Clogging Issues No
See all answers
Barrel Vacuum Cleaners

Find out how Dyson Cinetic Big Ball compares to other Barrel Vacuum Cleaners

Know better, choose better.

Compare all
corinnelise

corinneliseQLD, 4122

  • 14 reviews

Perfect for those with carpet and shedding pets

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Daily
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
Cairoloves

CairolovesGold Coast

  • 33 reviews

Sturdy and reliable vacuum with good suction

published

Purchased in September 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet
Clogging Issues No
See all answers
ChrisOz

ChrisOzSydney, NSW

  • 29 reviews
  • 1 like

A solid performer that apartment owners would love

published

Purchased in September 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
David

DavidBrisbane

  • 2 reviews
  • 2 likes

Did I miss something about the Dyson hype?

published

Okay, so I did fall for the hype and the (mostly) excellent reviews. But - and to be fair this is relevant to all bagless vacuums - open the canister to empty it and fine dust escapes into the air. And you have to open it frequently with pets. If the latches aren't secured, you can get a pile of dust all over the machine too. The head isn't great at picking everything up (takes longer to clean the house than my old non-Dyson) but feels sturdy. Bottom line - okay but for the money, look elsewhere if you have pets.

1 comment
Dyson
Dyson Team ..Dyson
pgmooney

pgmooneyGreater Melbourne (Outer), VIC

  • 7 reviews

Highly recommended for homes with fur-babies!

published
  • +6
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
Page 2 of 37
See all Dyson Cinetic Big Ball reviews

Questions & Answers

Meg F.

Meg F.asked

Cinetic Big Ball

Can I use my dyson big ball to vacuum wet carpet? I've rubbed i with nappy san and warm water and also used vanish carpet clean and am wondering if I can vamuum that up.

Thanks

1 answer
Dyson
Dyson Team ..Dyson

Dyson vacuum cleaners are designed for use on dry household dust and dirt. Any use on liquids or moisture can cause damage to your machine and is not recommended.

If we can assist further, our Dyson Experts are available via [email protected] If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Camdarr

Camdarrasked

Cinetic Big Ball Animal Pro

We’ve had our Dyson Cinetic Big Ball Animal Pro for about 2 years now and have just moved from a place that had wall to wall carpet, to a place that has no carpet and newly-installed hardwood floors. Three questions: 1 & 2. What are the wheels on the unit itself made from and are they ok to pull along the hardwood floor without scratching at all? 3. What are the best tools to use as not to scratch the floor? Thanks!

1 answer
Dyson
Dyson Team ..Dyson

The wheels on your Dyson Cinetic Big Ball machine are made of plastic, with a softer plastic tip on the sides.

While we don't anticipate any difficulties, we would encourage ensuring the wheels are clean prior to use.

For the most delicate cleaning of hard floors, we would encourage using the Swivel Hard Floor Tool, included with your Big Ball Animal Pro.

If we can assist further, please don't hesitate to get in touch with our Dyson Experts via [email protected] Alternatively, if you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Tony

Tonyasked

Cinetic Big Ball

Why it doesn’t vibrate

1 answer
Dyson
Dyson Team ..Dyson

Under normal circumstances, we wouldn't expect vibration from your Cinetic Big Ball machine. Some may come from the Turbine head (if your machine is so equipped), however this shouldn't be excessive.

If we can assist further, please forward your details to [email protected] and our Dyson Experts will be in touch shortly.

If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.

Get an answer from our members and Dyson representatives

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