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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(10)
(8)
(3)
(3)
(6)


    Adele_

    Adele_AU

    • 6 reviews
    • 7 likes
    • Verified purchase

    I loved my Vac 2nd Dyson bought but it's not lasted the years I thought I'd get out of it

    published

    Suction was good, was a bit noisy, ok to manuever, wood, ceramic and carpet but Compared to my other Dyson, it has been a bit of a disappointment, bought for $749.00 from Myers Melbourne, it just stopped working, funny smell, cleaned filter, etc. won't turning on, couldn't have happened at a worse time, at the moment can't even afford to get it fixed. DYSON can you let me know if it could be the motor?

    Date PurchasedMay 2013
    1 comment
    Dyson
    Dyson Team ..Dyson

    Gav

    Gav

    • 2 reviews
    • 1 like

    Wish I could leave -5 stars!

    published

    Won't bother writing much as I unfortunately bought the same piece of rubbish, $700 vacuum with a 3 year life span, as all the other reviews.my experience: sucks good for a month as long as you clear out the blockages in throat every 10 minutes. Gradually gets worse even though you follow the service guidelines until eventually the motor screams, smokes then dies, typically just out of the warranty period. BUY AN ELECTROLUX.

    Date PurchasedJul 2014
    1 comment
    Dyson
    Dyson Team ..Dyson
    HAMMERTIME

    HAMMERTIMESouth East Queensland, QLD

    • 3 reviews

    Never thought it would die so soon!

    published
    Date PurchasedFeb 2014
    1 comment
    Dyson
    Dyson Team ..Dyson
    RTM

    RTMTownsville

    • 7 reviews
    • 4 likes

    Been a very good vacuum

    published
    Date PurchasedDec 2011

    Service of our DC39 Vacuum

    published

    We had a DC39 vacuum for 3 and 1/2 years when a problem arose with what appeared to me as the motor. I was offered an option to take in for a $65 service + parts. I was a bit scepitcal but my wife, Maria said it would be worth it. and it definitely was. We took it to Osbourne Park, Perth depot and the lady there said she will get it sorted and we left it to her. She called me back within an hour and said it was fixed and would only charge the service fee of $65 as it was nothing major.

    Date PurchasedJun 2013

    Damdi79

    Damdi79AU

    • 4 reviews

    Waste of money 3 years and it's toast

    published

    So for the price this vacuum retails for you would expect it to out last any other cleaner on the market and you would also expect the warranty to be longer than 2 years.
    For the price I paid I could have bought 6 average vacuum cleaners over the last 3 years.
    Engine has seized after only 3 years. Minimal use on average 2 hours per week if that. Customer service is not very helpful and keeps referring to the standard 2 year warranty vacuum came with. Will not be buying anything branded Dyson ever again. Dyson is just overpriced and very bad quality/workmanship. You should be ashamed of yourself ripping people off like you do. Not surprisingly this model is discontinued because it has loads of complaints.


    Klaudija

    KlaudijaGreater Melbourne (Outer), VIC

    • 14 reviews

    Terrible and overpriced lasted 3 years

    published

    This is the second Dyson i have had in 4 years. First one the engine blew after 7 weeks and this one has last 3 and a bit years. Engine blew up again.
    Seriously Dyson a $950 vacuum only lasting 3 years? I use my vacuum 4 times a week. This is just not accepatbel at all.
    Do not call this the Ferrari of vacuums when it is only a Hyundai. Very average.
    I now have a house full of dog hair and no vacuum.
    I can buy a vacuum from Bunnings for $100 with a 2 year warranty. You should be offering a 10 yr warranty considering you charge 10 x times more.
    No wonder this was discontinued.

    1 comment
    Klaudija
    Klaudija

    Muddy

    Muddy

    • 10 reviews

    Fantastic suction and great follow-up service.

    published

    I've had this vacuum for a year and am delighted with the fine dust it picks up and really good suction. But yesterday when cleaning the car, I removed the stem and inserted the nozzle brush combo attachment directly into the handle. No matter what I did, the attachment wouldn't come out. The button wouldn't depress to remove it. I rang the customer service number this morning, described the problem, was asked what I'd done to try to remove it, and within minutes she had collected my details and had a new handle and attachment on the way. That sort of customer service matches the quality of the vacuum. Very pleased with the cleaner and Dyson's customer service.

    2 comments
    Muddy
    Muddy

    The two new parts arrived today only 5 days after ringing and with a weekend in between. Thank you, Dyson.

    Dyson
    Dyson Team ..Dyson
    beagle

    beagleSouth East Queensland, QLD

    • 2 reviews

    DC39 use

    published

    After two 10 yr stints with a major brand that required servicing every year, at a cost, we purchased the animal model for pet hair. We've had it a couple of years now and it has done very well, is so light and easy to use, that I now do the vacuuming. We have just had the wand handle break for no apparent reason and I'm waiting for the glue to dry as I print this. I've looked up the cost of a replacement part and am surprised how reasonably priced it is. Just got to figure out how to order it...LOL...

    5 comments
    Dyson
    Dyson Team ..Dyson
    beagle
    beagle
    beagle
    beagle
    QLD reviewer

    QLD reviewerAU

    • 3 reviews
    • 11 likes

    Worth the money? We think so.

    published
    1 comment
    Dyson
    Dyson Team ..Dyson

    Jim

    JimSydney

    • 3 reviews
    • 2 likes

    top machine

    published

    yes we are so happy of it.
    we had an old model,after 15 years of using it we gave it back to Dyson and with 30% of the new item we did buy another one .
    just to make my wife happy
    as they say ( happy wife is happy life )
    so go for it guys and make your wife happy

    1 comment
    Dyson
    Dyson Team ..Dyson

    Good at first

    published

    I brought this model just under 2yrs ago. It worked fine for the first few months, then the suction started to drop. I clean it out after everytime I use it aswell as the filter and no difference at all. I should of got the multi floor one as I find this head that comes with the allergy doesnt work well om floor boards at all
    handle
    suction and head

    1 comment
    Dyson
    Dyson Team ..Dyson

    Nat76

    Nat76Townsville, Queensland

    • 4 reviews
    • 1 like

    Love it!

    published

    We bought this to replace an Electrolux model which did us well but died too quickly. The suction on it is fantastic. We have three pets and I'm an asthmatic with a massive dust allergy. The machine picks everything up. It does struggle a little with larger things, but the pickup on fine dust is what we wanted it for. Would definitely recommend it.
    Suction is great, moves really well
    A little loud.

    1 comment
    Dyson
    Dyson Team ..Dyson

    DMurray

    DMurray

    • 2 reviews

    Best money I have ever spent!!

    published
    1 comment
    Dyson
    Dyson Team ..Dyson
    Shebb

    ShebbMelbourne

    • 5 reviews
    • 7 likes

    This vacuum cleaner really sucks...

    published
    1 comment
    Dyson
    Dyson Team ..Dyson

    Save your money

    published

    Shamira Rochford

    Shamira RochfordAdelaide

    • 17 reviews
    • 13 likes

    Excellent service from Dyson

    published
    5 comments

    I have been having the same problem with my wheels too. They replaced the floor piece but back to the same problems 4 mos later. I have ceramic tile, wood, and low cut carpet. What was the name or part number of the new piece? Thanks!

    Shamira Rochford
    Shamira Rochford
    Dyson
    Dyson Team ..Dyson

    Not a fan

    published

    Cheap plastic wheels .very awkward .Pet har pickup not real great . DC23 motorhead waay better .
    If your going to buy a dyson for carpet get an upright their barrel cleaners dont come close .
    ok on hard floor not great on carpet .ITends to feel heavy on carpet but ok on hard floors .definatley not good on rugs

    2 comments
    Dyson
    Dyson Team ..Dyson

    I have tile and wood floor and wheels still break, flimsy, etc


    fantastic cleaner

    published

    The Dyson vaccum cleaner performs exactly as described. Makes cleaning a breeze. Clever design with excellent suction. Stores easily and is easy to clean. The additional attachment for cleaning beds etc. works really well on couches also. If you're looking for a vacuum that does that lot and is easy to use, it is worth paying the extra dollars for a dyson.
    excellent design, excellent performance

    1 comment
    Dyson
    Dyson Team ..Dyson

    Too heavy - not suited to my needs

    published
    1 comment
    Dyson
    Dyson Team ..Dyson

    Page 1 of 2

    See all Dyson DC39 reviews

    Questions & Answers

    Beccachand

    Beccachandasked

    My turbo head has stopped spinning and therefore impacts upon suction. I have just had the handle replaced (second time :-() and it only stopped once I began using the new handle. Any ideas?

    3 answers
    beagle
    beagle

    I can't really say what the issue would be without looking at it. Is it the same model handle you previously had and does the button you push to stop the head spinning return when you push it again. The head works on air vacuum. Does the vacuum work with the turbo head removed, if so it may be the turbo head itself. I have found that playing with / resetting the push button a couple of times on the handle can get it to work when it stops spinning.

    Beccachand
    Beccachand

    Yes....tried all of that! Thanks though

    Dyson
    Dyson Team ..Dyson

    Hi there,

    Thank you for your question. It is very hard to say why exactly this would be happening with the new handle. We would recommend to email us your details at [email protected] so we can best assist you.

    Best wishes,

    Samuel
    Facebook.com/dyson


    Danni

    Danniasked

    I am thinking about getting the Allergy machine. However I see people saying that the muscle head is better than the trigger head for hard floors - mine are mainly polished wood. Can you please tell me if the Allergy machine has a muscle head?

    1 answer
    Shamira Rochford
    Shamira Rochford

    When I bought my Allergy machine it came with the turbo head, so you are better off going down a level to get the muscle head. I may be wrong but the only difference I saw was that the Allergy machine came with a mattress cleaning attachment (a bit bigger than the upholstery attachment which was also provided). If you really want the mattress attachment, you can buy it separately. I hope that helps Danni. I find the muscle head much easier to push around than using the turbo head. Better on the wooden floors too. Regards, Shamira


    Bar On

    Bar Onasked

    What the different between the oldest model DC29 ALLERGY and DC39 ALLERGY?
    Regards,
    Dina

    1 answer
    Dyson
    Dyson Team ..Dyson

    Hi there,

    There are a few differences between these machines. The DC29 range uses Radix Cyclone technology for no loss of suction. The DC39 uses our new Radial Cyclone technology to seperate more dust and dirt from the air while maintaining suction power.

    The DC39 range also uses our Ball technology, making them easier to handle and more stable.

    If we can be of further assistance please email [email protected] and we will be in touch.

    Best wishes,

    Shan
    Facebook.com/dyson


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