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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

(83)
(57)
(51)
(94)
(252)
  • Build Quality
    2.2 (11)
  • Value for Money
    1.8 (13)
  • Ease of Use
    2.8 (11)
  • Cleaning & Maintenance
    2.4 (12)
  • Product is used:
    • Weekly (7)
    • Several times a week (3)
    • Daily (2)
    • Monthly (1)
  • Noise Level
    3.1 (12)
  • Pet OwnerYes (9) · No (4)
  • Clogging Issues Yes (6) · No (6)


Joshua C.

Joshua C.

  • 2 reviews

Big Regret.

published

Purchased at Bing Lee Physical store for $800.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Monthly
Pet OwnerNo
Floor Type Carpet
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

michael

michaelHunter Region, NSW

  • 2 reviews

Life changing

published

I got my first Dyson in 2010. And only just replaced it now in 2020 (still working never replacing any parts) Having a inside/out side pet (really dislike pets inside) It was truly amazing. Loads of power a pleasure to use making you vacuum more often and a tru no filter or bag design is so hassle free (could not imagine buying bags or cleaning filters now). And the multi floor head (Is key) ment that you could Vac the whole house in record time. Was it flawless in all aspects no but it was far better than anything els that I looked at then and even now. I’ll never get anything els. Vacuuming is a job always will be but the satisfaction that a Dyson gives makes up for a lot of that.

Purchased in December 2021 at Harvey Norman for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues Yes
See all answers
Adrian C.

Adrian C.Far West, NSW

Not as good as older Dyson’s

published

I didn’t even think of buying a different brand of vacuum after my DC05. That vacuum was unreal. Purchased the DC54 Animal Complete as it’s replacement and at first it was great. About 3 months later it had loss a lot of its suction. There are no blockages but the handle assy flexing allows gaps. Even when I’ve removed the tube and tried bypass the motor still seems to have lost its suction. The DC05 even after 9yrs was better than this one. Looking at buying a new motor for the DC05 and getting rid of the 54. Not happy after paying so much for the 54

Purchased at Harvey Norman for $1,000.00.

Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

ALL THE BAD REVIEWS ON THIS ONE ARE SPOT ON

published

Purchased at The Good Guys for $899.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers

Simone

SimoneSydney, NSW

  • 17 reviews

Dyson DC54 Animal Pro

published

Purchased in May 2021 for $700.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
Clogging Issues Yes
See all answers

Tammy

TammyAustralian Capital Territory

Suction and brush head

published

H I have a Dyson 54 and it just doesn’t have good suction
The brush head doesn’t spin anymore and we have cleaned it and nothing is blocking the hose
Do I need to look at the whole head replacement or just a brush

Purchased at Harvey Norman for $999.00.

Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

spring75

spring75Victoria

  • 17 reviews
  • 12 likes

Not as good as old upright dyson

published
Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet
See all answers

Frank

FrankGreater Melbourne (Inner), VIC

  • 3 reviews

Taking them to court

published

Purchased in February 2021 for $899.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers
Chris

ChrisSouth East Queensland, QLD

  • 10 reviews

Good when new. Terrible now.

published

Worked great when we bought it. Then after a while the head stopped working, it just got clogged with hair every time. The clip that holds the bin shut is broken. The motor is starting to wheeze now like it's got a lung infection. The handle is broken. One of the arms holding the rollers broke so now it's lop-sided and tips over all the time. Another annoying thing is if something odd shaped gets sucked up, it gets stuck in the part where they've changed the pipe from round to squashed. So you find yourself stopping to clear it's throat all the time.

Overall, a very frustrating expensive vacuum.

Purchased in March 2021 at The Good Guys for $799.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Tiles
Clogging Issues Yes
See all answers
4 comments
Dyson
Dyson Team ..Dyson
Chris
Chris

Sent a message to you. No answer.

Dyson
Dyson Team ..Dyson

Very Very Poor Customer Service

published

So this vacuum cleaner failed after a couple of years. When you pay $800 for a vacuum cleaner you expect to last. BUT the real problem is trying to get it fixed. The support line is non existent. You call and they say 2 hours wait time. You can't take it into to a service centre without it being booked in.
There is an option to have a call back after a wait. If you select that, no one calls you back.
I've sent them emails, facebook messages and nothing. Absolutely pathetic.

Purchased in July 2021 for $899.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Tiles
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Trady

TradyGreater Melbourne (Inner), VIC

  • 2 reviews
  • 4 likes

What a waste of money..

published

This machine is expensive and poorly made. We vacuum carpet and hard floors. On the hard floor the head does not pick up anything more than dust.. The spinning brush tangles up with hair and the small wheels on the unit also jam with hair.. On empting the unit stuff goes everywhere. The spinning brush head now is worn and spares seem unavailable. What a waste of money..

Purchased in November 2021 for $850.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Weekly
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues No
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Claye P

Claye PPerth, WA

  • 4 reviews
  • 5 likes

Biggest Load of Rubbish

published

Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Daily
Pet OwnerYes
Floor Type Wood
Clogging Issues Yes
See all answers

bexbexapple

bexbexappleSouth East Queensland, QLD

  • 4 reviews
  • 4 likes

Works well but has its drawback

published

The vac is grate on carpet. it is a bit fly away on my wood floors but I don't change heads. the power head on mine after 2 years broke(just out of my warranty), but I picked an oem one from aliexpress for $20 that has lasted longer. The vacuum did not meet my needs in way of filtering the air it is terrible at spreading dirty air. My son can not be in the house when I am using it, saying that it is better than the older bag vacuum we use to have but ultimately I would like one with a change out easy refill hep-a filter

Purchased in December 2021 at Appliances Online for $599.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
Clogging Issues Yes
See all answers
1 comment
Dyson
Dyson Team ..Dyson

Sorry to hear you're having trouble with the filtration of your machine. This is not something we would expect at all.

We would kindly ask you to email [email protected] with your details and our Dyson Experts will be happy to help.


cindy

cindy

  • 5 reviews

It's a machine

published

I purchased this vacuum cleaner, two years ago, and i absolutely love it, i have six kids one of whom has Asthma, and this machine has been the best investment i have ever made, my sons Asthma is 100% better, it picks up so much dust love it.

macka

mackawerrington county

Paid big bucks and broken after 5 years

published

My wife brought a dc54 for $ 800 thinking these were the top vacuum cleaner.After 5 years.the turbine head stopped spinning . i cleaned the vacuum and then strip the turbine head and it has stripped the gear under the inner belt. Now it will cost $135 to buy a new head.Unfortunatly we have 2 dysons and i wonder how long the other one will last.Very pricy vacuum cleaner but very poor quality.

Date PurchasedJun 2014
Julian

JulianGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Are you joking?

published
Date PurchasedJan 2016

defrauded

defraudedBrisbane

  • 3 reviews

Terrible.

published

I have had problems with blockages at the entrance to the main portion containing the motor -- the motor to emit a burning smell-- I rang Dyson- out of warranty ( 2 year in Aust 5 in the US ) they say send it to repair people who will then charge me for replacement parts--- the DC54 has been taken off the market as it is unfit for purpose, yet Dyson are still refusing to compensate ---- they stink and their customer service is a fraud

Date PurchasedMar 2016

Slazmo

SlazmoSouth East Queensland, QLD

  • 235 reviews
  • 1 like

This'll be the end of me...

published
Date PurchasedApr 2014

Zol

ZolMelbourne

  • 4 reviews
  • 1 like

Dont buy if you have Children!

published
Date PurchasedJun 2015

bushmagpie

bushmagpieAU

  • 26 reviews
  • 1 like

Good when new but would never buy another.

published
Date PurchasedMay 2015

Page 1 of 27

Questions & Answers

Elizabeth Castle

Elizabeth Castleasked

Will brush head off dc26 FITB my dc54

2 answers
Dyson
Dyson Team ..Dyson

The DC26 and DC54 machines share the same type of connector, so any accessories that came with your DC26 will fit the DC54. That being said, we would encourage using the cleaner head that came with each machine. This is as they are each optimised for the type of machine they came with. While they will fit across both machines, the performance may not be optimal.

If we can assist further, our Dyson Experts are available via [email protected] and happy to help.

Thank you so much for your reply, this helped me out.


Patricia D.

Patricia D.asked

How do I fix the lack of suction in this vacuum cleaner?

1 answer
Dyson
Dyson Team ..Dyson

If your machine is experiencing a loss of suction, we would kindly ask you to run through the checks outlined here: https://www.youtube.com/watch?v=PheQ00a_urU

These should help get your Dyson DC54 back up and running as it should do, however if not, or if we can assist further, please email [email protected] and our Dyson Experts will be in touch and happy to provide further assistance.


Beej

Beejasked

I have a dyson dc54 which is blue will the yellow one fit the same machine .

1 answer
Dyson
Dyson Team ..Dyson

Please be assured the Cyclones for the DC54 are the same across the DC54 range with the colour being the only difference. There would be no issue swapping the cyclones as long as they are Genuine Dyson DC54 Parts.

If we can assist further, our Dyson Experts are available via [email protected] and are happy to help.


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