Dyson DC54 Multi Floor

I got my first Dyson in 2010. And only just replaced it now in 2020 (still working never replacing any parts) Having a inside/out side pet (really dislike pets inside) It was truly amazing. Loads of power a pleasure to use making you vacuum more often and a tru no filter or bag design is so hassle free (could not imagine buying bags or cleaning filters now). And the multi floor head (Is key) ment that you could Vac the whole house in record time. Was it flawless in all aspects no but it was far better than anything els that I looked at then and even now. I’ll never get anything els. Vacuuming is a job always will be but the satisfaction that a Dyson gives makes up for a lot of that.

Purchased a machine for $950 the machine broke within three years called customer service they don’t want to service and fix machine as the machine six month after warranty people pay for the big brand like Dyson expecting Quality service and quality product in my case I didn’t get the Quality product and I didn’t get the quality service such a shame
Dyson is trying to convince me that this machine is the best and buy looking the review looks like a big lie

Didn’t vacuum hard floor kicked the dirt around. Bin gets filled easily and is hard to empty. Only used this machine about 50 times and now it’s dead. Been 3 months Dyson won’t take calls anymore as there call centre is jammed. Should have listened to the sales person when he said you’ll be back for the cheaper brand.

After 3 years of normal operation the vacuum cleaner made a 'bang' and started smoking. It now no longer works and is dangerous. After numerous correspondence and complaints to Dyson, it refuses to fix this problem despite me having proof of purchase and rights to a guarantee under the Australian Consumer Law. I complained about this to Consumer Affairs Victoria, who told me to take Dyson to VCAT. Be warned. Do not buy this product. Do not buy a Dyson.

UPDATE: After bringing this situation to the attention of Betta Home Living, where the product was purchased, they gave me a brand new Dyson and a bottle of wine. Thank you Betta and I wish you better luck than I in dealing with Dyson.

I got the base model and I exchanged the head with turbo head. I love this model, it sucks up everything in its way. I have had it for 3 years and it has never broken down on me once. I also bought the dyson car attachments and it works well to suck up dirt in difficult places. I really recommend dyson for your vacuum cleaner!

I wish I did more research on this vacuum before purchasing it! I use to have a older Dyson which I loved and lasted 12years. So I thought, yes. I will purchase another Dyson. What a mistake I made, I can't stand this piece of junk. It's awarkward to empty and clean around the filter. After I have finished vacuuming and have to redo it, as I find it hadn't sucked everything up from the floorboards, even though I know I went over that area. There never seems to be much suction, even though I know nothing is blocked. Please stay away from this vacuum

Performance and ability to maneuver are awesome and does it with ease. Although the suction ability is incredible and best in any vacuum I've ever used. Also when you use this vacuum you won't believe what it collects and will be pleasantly surprised how good it does it's job. Anyway awesome vacuum, get one.

After a few months suction was poor. Only received on floor tool so carpets were never really clean. Not as easy to manoeuvre as i had hoped. Would fall over without too much effort. Vinyl & tile floors were very difficult to clean. Had to chase bits to catch them. On board tools fell off from day 1.

Purchased a DC54 a few years ago. Have been happy enough but the handle broke. So thought I'd just order a new one. Went online and it says I have to call. Am on hold now - 20 mins and still waiting. Your reviews are atrocious - you'd think you'd save face by answering calls!!!
EDIT: 25 mins and they hung up without speaking to me. Great job Dyson!!

I am so disappointed I didn't visit this page before buying this..... $@!)/... It's literally worse than the aldi vacuum I bought for $69..

It hardly does anything right.
Hard floor.. Totally hopeless
Carpet... Any frigging vacuum will do a job like this one! But this one gets blocked allll the time and cleaning the mesh is a JOB!

In the commercials they say it fixes problems that others ignore. But this has all those problems.
- It's hard to move and keeps getting stuck in the corners or falling over.
- It is too hard to empty the rubbish container.
- It gets full very quickly in a one bedroom apartment in which only two people live.
- Too pricy compared to other brands that do the same job

No reason after 5 years just smoked. Worked well up to this date. I found after research this is a Common fault. Check other models on forums in detail to find out if Dyson had fixed the problem of other models have similar faults.
The motor seems to overheat with the rubber foam that wraps the motor compartment.

I always brought cheap vacuums until I bit the bullet and purchased a Dyson DC54. It was the best decision I have made. We have had this vacuum for 3 years now and it is still performing exactly as it was when I first brought it. I love that it has great suction, it is easy to maneuver and it goes from carpet to hard floor without me adjusting anything.

So handy because we can go from wood floors, to tiles, to carpet. Has never scratched our expensive wood floors and always works so quickly as the suction is so good. The automatic cord is an extra bonus as well as all the add on heads. It is very easy to clean