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Dyson Pure Hot+Cool HP04 White/Silver
Reviewer Photos & Videos
StephSydney, NSW
Terrible airflow for a hugely expensive item
I eventually plucked up the courage to spend a crazy amount on the Dyson Pure Hot+Cool fan after the recent Bushfires.
I must say that I am REALLY disappointed with the product. It performs its core function of blowing air very poorly. Even on the top speeds of 8-10, the airflow is much worse than the $15 Target fan we were using before and which we have started using again. It does little to cool us down even though the unit is sitting at the foot of our bed. It will be of little or no use in a large family room. At the moment, it is an extre...Read more
mely overpriced air purifier. It does have excellent functions such as an app, air purifier, timer etc and is simple to use but I think that Dyson have focused too heavily on all the gimmicks and have forgotten about its core function, blowing air. We will be returning it this week.Purchased in February 2021.
1 comment
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Broken after one day
I’m really disappointed. Our machine is not working after being used for one day. When I turn the machine on after a few seconds it shows a triangle with exclamation mark. I have tried contacting Dyson to work out how to fix this and they have not yet responded.
Purchased in January 2021 at Harvey Norman for $899.00.
1 comment
Dyson Team ..Dyson
We are sorry to hear your machine isn't working. This certainly isn't the experience we wish for any Dyson Owner and want to rectify this for you.
We trust you have heard from us by now, however if n... Read more
ot, please forward your details to [email protected] and we will be in touch very shortly.Similar opinion? Write a review on ieatwords.com.au!
corinneliseQLD, 4122
- 14 reviews
A dust-free alternative to traditional fans
I'm the kind of person who, for many years, has found it impossible to sleep without the fan on at night time for two reasons: 1) I get excessively hot, and 2) I find the white noise of the fan very soothing. And so my metal floor fan is switched on pretty much 24-7, only getting switched off when I'm not home. This presents two issues: the fan generates A LOT of dust. All over the front and back of the fan; the blades; the motor; and then, all over my belongings. I find this extremely annoying as 1) it's messy and difficult to clean, and 2) I ...Read more
have suffered from allergies and hayfever all my life. The dust in the room doesn't help, clogs up my sinuses and often makes my eyes feel itchy, even when I've expended my best efforts to keep the fan less dusty; it's difficult because I use it so frequently. When the opportunity to review the Dyson Pure Hot+Cool arose, I was excited and intrigued. The design itself is appealing to me, different and interesting, and looks great in the setting of a modern home. I was particularly intrigued by the function of the fan itself (it is bladeless) and hopeful it would generate much less dust than my older fan. Unboxing and assembly was fairly simple, with clear instructions provided. Once set up, flipping between the modes was easy although I was only interested in one (cool, as I live in hot, sweaty, muggy Brisbane). I was pleasantly suprised by the strength of air generated by the unit. I use a high-velocity, metal-bladed floor fan and am used to having it on at full-force. The Dyson is just as satisfying and was able to cool my room down easily, and aid in getting me to sleep. It DOES generate noise, though no more than my other fan and I actually find the noise to be a plus, as I am comforted by the white noise while falling asleep. Since using the Dyson over the last few weeks, I have noticed far less dust in my room and on my belongings, particularly electronics in the bedroom. Certainly not the thick clumps of sticky dust that seem to attach themselves to my traditional fan. I find the device fairly easy to clean (I just run a slightly damp cloth over the exterior) and feel comforted by the knowledge that I'm no longer surrounded by, and inhaling, plumes of dust every night. I would reccomend this product if you need a fan but suffer from respiratory/health issues exacerbated by excess dust. There is absolutely far less dust in my room now which is wonderful not only for cleaning, but also because I know I'm no longer breathing it in or getting it in my eyes. Cons? The price. This is not an inexpensive item. It does the job for cooling (and I look forward to testing out the heating function more in the mild Brisbane winter) and absolutely does generate less dust than a traditional fan, so that makes it an appealing product for those in need of cleaner air during the night time.Similar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Pure Hot+Cool HP04 White/Silver compares to other Fans
Know better, choose better.
harmoACT, 2914
- 36 reviews
- 2 likes
- White/Silver
- Verified purchase
- Ambassador Review
An excellent air purifier & fan/heater that makes a difference. However high price, & questionable support are concerns.
DYSON "PURE HOT+COOL" (MODEL HP04) REVIEW:
Please note that this is a rather in-depth review, and as such, please make yourself comfortable, get yourself a beverage and a snack, and take the time to process this information. I’ve tried to give you as much information as possible, and even go into “Navigating and translating the Dyson Australia website” because a great deal of information about the Dyson Pure Hot+Cool isn’t always in logical locations, or clearly conveyed. This is all aimed at getting you as much verifiable information to you b...Read more
efore you make your purchasing decisions. THIS IS AN AMBASSADORIAL REVIEW: Note: I have been sent this Dyson Pure Hot+Cool as part of Product Review’s “Ambassador Program”. In short, as an ambassador, I get sent items for free, in exchange, I write a detailed review. While I do get to keep the items sent, I don’t get any other payment. I write this from a consumer’s perspective, the good, the bad, and the quirky. I will tell you what I do like, what I don’t, how things might be improved, and what other considerations I’ve found that might influence your purchasing decisions (one way or another). BEFORE DELIVERY:
Purchased in December 2021 at Dyson.
2 comments
Dyson Team ..Dyson
Thank you for taking the time to share your feedback and review on the Dyson Pure Hot+Cool.
To confirm, all Dyson machines in Australia come with a 2 year guarantee (regardless of the registration st... Read more
atus of the machine), and our Dyson Experts are always happy to assist.Hi there,
I'm happy to assist. The product is honestly, very good, and I hope I conveyed that clearly.... Read more
Frankly, emailing Dyson support is an option, and I will use it in the future. However, I chose to use your phone support team because I wanted an answer quickly since I was short on time. It also helped me to review your support team which was the main purpose of the exercise. It's just a shame that they couldn't answer my question. I have never questioned their willingness to help. (I mentioned they were friendly), it's just that the one time I had a question, they failed. I'm sure the majority of support calls are successfully resolved... but mine was not one of them, and I had to add that to my review. Customers need to know these things, and I've done my best to preemptively solve the problem for others with my review. Now regarding your registration-free 2 year warranty period. If that is indeed, the case, there are numerous locations on the Dyson Australia site that clearly contradict that statement. After just 30 seconds of searching, I found two glaring ones: 1. I'd like to direct you to the Dyson Australia product registration page. On it, it clearly states: "Why register your machine?" The very first point states: "Protect your investment with your free no hassle warranty." The wording suggests that the warranty protection IS conditional on the registration process. Logically, there's little incentive to register, if users already have the warranty as you claim. 2. Enter the downloadable manual... The following passage is from page 4 of the HP04's downloadable manual on the Dyson Australia Site: "After registering your 2 year guarantee, your Dyson appliance will be covered for parts and labour (excluding filters) for 2 years from the date of purchase." AGAIN, the phrase "After registering... your Dyson appliance will be covered..." This is as clear a contradiction as you can get. You see, this is the kind of contradiction, and unclear communication I was trying to raise your awareness of, and help customers overcome. I fully expect Dyson to change the site either by a desire to fix these problems specifically.. or a process of updates to address changes in general. I sincerely hope my review will become out of date quickly if it means these issues are addressed. Dyson makes amazing products, but your web site's communication and marketing is... inefficient and frustrating to say the least. As an I.T. professional & web administrator, with a communication background I know how larger scale organizations often make a change, and the web team is often the last to know. I don't want to ridicule anyone. However, your site is the FIRST place people look, and they're going to be confused, or worse, misled by these sorts of contradicting issues. Naturally all electronic products sold in Australia are required to be covered by a compulsory one year warranty. So from what your company stated, it was a fair interpretation to say that registration was a process to extend the default 12 months to two years. Ultimately, my review of Dyson's warranty stands, because it is based on the information your company is still presenting to the general public. 2 years for a $900 appliance disappoints me, registration required or not. Ultimately I want to encourage manufacturers like Dyson to design long-life fully-recyclable products, partly as a demonstration of commitment to quality and customers alike, and to significantly reduce waste. So I choose to have higher expectations and buy accordingly when I can. I hope this helps, HARMOSimilar opinion? Write a review on ieatwords.com.au!
SueTasmania
- 28 reviews
- 1 like
Leaves old standard fans for dead in it's performance, features & also it's stylish look.
Dyson Pure Hot+Cool HP04
I was thrilled to be given the opportunity to test out the Dyson Pure Hot+Cool HP04 as part of the product review ambassador program.
The Dyson Pure Hot+Cool arrived well packed in a large box. The packaging ensured it arrived without damage but there was not excess packaging. A great start.
The box was covered in helpful information & pictures.
Inside was the product, remote, manual, mini manual + warranty papers for 2 years cover.
The filters were separate & needed to be installed into the unit. This was a simple ...Read more
process of removing them from their packaging & they simply clipped onto the base of the machine with the grills over the top. The unit even has a display to show when the filters need attention. The Dyson Pure Hot+Cool HP04 is a very sleek stylish product mine is white & silver (I did have a colour choice). It appears to be well built - no sharp edges or any manufacturing issues visible = a fabulous high quality product.Purchased in December 2021.
1 comment
I contacted Dyson Customer service with a question & was very impressed.
Quick to answer my question & the customer service representative was very nice to speak to, friendly & helpful. I'd rate this contact as 10/10
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SaltcastleSydney, NSW
- 13 reviews
- 1 like
Its a fancy fan
The good
- It has an unusual design. Most of my friends thought it looked good, some where neutral. I quite like it.
- The remote control attaches to the top of the fan magnetically. That is a nice touch and is very useful as the remote is (almost always) in a known spot.
- The amount of horizontal swing motion is adjustable and at its maximum can cover almost a full circle. There is also a limited vertical angle adjustment available.
- The filters are easy to install and hence also easy to change (see below for the costs)
...Read more
Purchased in December 2021.
1 comment
Dyson Team ..Dyson
Thank you for taking the time to share your feedback and taking the time to participate in the Ambassador program.
The Diffuse mode on your machine is designed for if you wish to run the machine as a... Read more
purifier, but not have air projected towards you. For example, this can come in handy in winter. That being said, we wouldn't expect any significant difference in the air quality difference when using this mode.Similar opinion? Write a review on ieatwords.com.au!
AntonMelbourne
- 47 reviews
Effective multi-use filter fan 'n heater which has proved invaluable in recent days with the bushfire smoke!
This Dyson fan unit doesn't disappoint. It is a reasonably effective fan, along with a comprehensive particulate, pollen and carbon filter to clear up odours. I have noticed a reduction in dust (I have powdery skin) and less sneezing.
In winter, it's an effective heater with a "climate control" thermostat and strong, directional heat output, good for throwing the heat across the room as required. The fan can also oscillate which is particularly useful in this given situation, where the movement of air is crucial to swirling the odours or partic...Read more
Purchased in December 2021.
1 comment
Dyson Team ..Dyson
Thank you for taking the time to review your Dyson Pure Hot+Cool machine.
We are so pleased to hear you are happy with your machine and it's performance.... Read more
While Dyson aim to do more with less and engineer as sustainably as possible, in order to get the purification level required for your machine, replaceable filters were implemented as they provide a higher level of filtration than washable filters. That being said, we are always working on improving our machines and technologies. We wouldn't expect any squealing noise from your machine and will be happy to help rectify this. Please just forward your details to [email protected] and we will be in touch to assist.Similar opinion? Write a review on ieatwords.com.au!
HummingbirdSouthwest, VIC
- 30 reviews
Pure Air, Perfect Temperature - Jetsons Style
Dyson is renowned for its innovation, superior technology and design and its Pure Hot + Cool does not disappoint. It’s a visually impressive device - bigger than expected (I thought I would receive a small desk/personal air purifier; this was a pleasant surprise). It does what it’s supposed to do - purify air and heat or cool a room - and thanks to the clever Dyson app, it does it with measurable, accessible science for those who relegate salt crystal lamps and their hygroscopic air-cleaning abilities to the realm of hippy hocus pocus. (FYI, I ...Read more
have three salt crystal lamps, one of which coexists happily with the Dyson Pure in the same space.)The Dyson Pure does have some room for improvement, but let’s start with its impressive features. PROS - Heating. The heating function distinguishes the Dyson Pure from other air purifiers, which generally only feature a fan (cooling) as well as air purification. The Pure heats an average sized bedroom beautifully, and is great for chilly mornings/evenings in the bathroom (although its size may make it too big for some bathrooms, and it’s not actually a listed room for use on the Dyson app, which suggests that bathrooms aren’t the intended locations.) Talking about size, a 3-in-1 appliance is perfect for smaller homes and apartments. Note that airflow direction needs to be set to the front for heating to work, otherwise it switches to fan mode. - Design. Is stunning. And stylish. And space-age, making the Pure look like something straight out of “The Jetsons” or the redundant “Beyond 2000” show. Like the Dyson hair dryer, the Pure is bladeless as the clever people at Dyson HQ have wrapped the technology with an elliptical, air purifying, temperature soothing halo. This halo is the amplifier, and it sits on top of a stable cylinder base - the real brains of the machine - onto which carbon filters are attached inside, and a small round LCD screen on the crest displays live reports. The design of the Pure enables it to purify and heat the whole room evenly, not just the immediate area. What I truly love however, is the little curved remote control that magnetically attaches to the top of the amplifier. Small innovation, but genius. (Take note designers of televisions.) Again, the 3-in-1 design is an excellent practical feature of the Pure. Available in white/silver or black/nickel to suit most space-age homes. - Science & functionality. I’m not really a gadget person; my iPhone is a hand-me-down and my iPad is a gift. But if you love gadgets - or are obsessed with measuring air quality and its different particles and gases - the Dyson Pure is a must-have. The modes, accessible via remote control or the Dyson app are: On/Off, Airflow Speed, Auto mode, Oscillation, Sleep timer, Information menu (air quality reports), Heating control, Fan mode, Airflow direction and Night mode. Glass HEPA filter removes 99.95% of allergens and pollutants as small as 0.1 microns, while the activated carbon filter traps gases. All this equals clean, lung-filling air. (My husband and I both had colds when we first received the Pure, and they cleared up quite quickly with the help of its clean air.)
Purchased in December 2021.
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CharlesMelbourne
- 21 reviews
- 1 like
Dyson Pure Hot and Cool is simply FANtastic
Recent bush fire incidents have reduced the air quality where I live to potentially dangerous levels, the Dyson Pure Hot and Cool has been a literal Godsend to us, especially as one of our family is a severe Asthmatic .
Its arrival couldn't have been better timed as smoke permeates our home through every crack, window and doorway, despite us being vigilant the scent of fire is everywhere .
The bedroom where the Dyson has been used almost constantly these past four weeks remains comfortable and clear despite temperatures of over 41'C and ...Read more
high levels of atmospheric particulates . The oscillation function and vertical tilt features ensure that the volume of air in the room is distributed cleanly and evenly . The readout window gives a real time indication of air quality which is very reassuring in our volatile and rapidly changing weather . I am amazed at how sensitive this unit is, it registered immediate reactions to nail polish remover [ VOCs ] and particulates from a small air brush paint project, gave an indication of just how strong the concentrations were and a progress report of the filtering process and increasing quality of the surrounding air, simply marvelous ! I ran tests on the filtering efficiency using different household products and releasing small measured amounts over a strict set period . In each circumstance I found that the filtering system was able to sense fumes, vapours and particulates within a few moments of operation and restore air quality within ten to fifteen minutes at higher fan speeds . The heat function is very effective and more than enough for a large double bedroom or lounge . Considering most houses have reduced ventilation during the Winter months, the filtration system of the Dyson Pure is bound to improve general air quality in any home .
Purchased in December 2021.
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Find out how Dyson Pure Hot+Cool HP04 White/Silver compares to other Fans
Know better, choose better.
Vic in SydneyNSW, 2155
- 18 reviews
- 2 likes
Excellent 3-in- one heater, fan, air purifier that looks great and does what it should
I received this product as part of Product Reviews Ambassador program however my review as with all my other reviews are my unbiased views based on my personal experience with the product after several weeks of use.
There isn't a lot to say about this device because it actually does everything is says on the box, and it does it very well in my opinion.
Dimensions: 764mm tall x 230mm diameter
Features:
- Fan + Heater + Air Purifier (This is not an airconditioner- there is no compressor or evaporator unit)
- Adjustable oscillation upto 350 degrees (Almost a full circle) and a tilt option.
- Dedicated Remote control and further remote options via your mobile phone app....Read more
Purchased in December 2021.
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Katie LGreater Melbourne (Metropolitan), VIC
- 27 reviews
Dyson - the Best purifier hot and cold in the market
Hi everyone,
after using this product for about 4 weeks, here is my review.
Product is very well packaged. Initial set up was straight forward, the product itself is compact so quite portable and light to move around. The product stands steadily upright or can be tilted as you desire.
Download the Dyson Link app to control this Dyson wirelessly directly from your phone. Our family is in love with this function as we are in control anywhere and anytime without getting up to find the remote. The wireless funtion works instantly and seamlessly....Read more
Comes with simple instructions and a small curved remote that is magnetic to the top of the fan for convenience and avoid misplacing the remote. The remote is easy to use but can take sometimes to get used to and understand the functions fully, but not rocket science.Purchased in November 2021.
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RobynSNSW, 2582
- 27 reviews
Something every house should have
I have been exceptionally happy with the Dyson Hot+Cool air purifier. I have never considered purchasing an air purifier before but after using this machine for a few weeks, I can unequivocally say that it is a MUST HAVE for any household.
We live on a farm in the country, and we thought our air was pretty good, and the machine thought so too, it being in the 'green' zone when we first turned it on! However, after running it all night (and I love that it has a 'night mode' - so quiet, you don't even hear it down the hallway!), my husband and I ...Read more
Purchased in December 2021.
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MichaelAU
- 29 reviews
- 1 like
Dramatically improved the health and well-being of our family - more beneficial than a lifetime of healthcare
Genuinely, the greatest purchase you might ever make for you and your family. The Dyson Pure Hot+Cool eliminated many ailments suffered by my family and may do more for your families health and well-being than you could ever imagine.
We started looking to buy an air purifiers about two months ago. Our GP who I trust a lot recommended we buy a Dyson air purifier. Her advice on the brand of air purifier was based on her own personal experiences and research ie Dyson.
Sometimes life deals you a good hand and as luck would have it we ended up ...Read more
with this amazing Dyson product. Our GP recommended we buy an air purifier given the problems my fiance and I were both experiencing with hay fever, asthma and the like. After using the Dyson Pure Hot+Cool for a short number of weeks we discovered that it all but cured all the ailments we hoped it might. Amazingly, it also cured other more serious health concerns. We live in a unit a few levels up that has a lot of exposure to the outside elements (eg pollen) and gathers lots of dust in a very short period of time. Once we began using the Dyson product we were shocked to see the poor quality of air that showed up on the Dyson screens. We live in Melbourne and we were breathing air worse than the measurements I read in the news on the bad days outside in Sydney, while inside watching TV or sleeping.Purchased in November 2021.
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BJ_JTMetropolitan Adelaide, SA
- 57 reviews
- 5 likes
As a purifier 100%, as a fan 75%
I was sent this Dyson as part of the ambassador program that is in place with product review.
I was excited to actually give this a go and see how it works as a heater as I get cold easily now, little did I know that k was in for so much more.
We gave had very smokey conditions in Adelaide and this purifier is amazing. It has picked up little contaminants in the air when we have opened the door so go in or out of the house it literally is that sensitive that it can pick up the smallest little things I can put perfume on in my room and withi...Read more
n 5 seconds the unit is coming up with a warning and starts filtering and that their fan speed increases to try and filter any contaminants out of the air which really impressed me. The other thing I will say with this unit as as a heater it is actually quite a good unit heaps of room quickly and efficiently and it is so much better than any other fan-based electric heater you can get that's not refrigerated or gas based. The filters are quite thick and there are 2 different types and they seem to do a good job.
Purchased in December 2021.
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JamesSouth East Queensland, QLD
- 13 reviews
- White/Silver
- Verified purchase
- Ambassador Review
Good Quality Air Purifier with some Hiccups
Off to a rough start, the unit had arrived not in a fully working condition as it wouldn't oscillate (turn left to right) however Dyson was able to get a replacement sent to me after they assessed the machine. So a Huge job well done to Dyson for getting this done quickly.
Now for the Likes about this Purifier
1. I like that it is very quick and easy to setup. Installing the Filters was extremely quick and fast.
2. I like that you can tilt the Purifier downwards so you can get closer to the floor from up high.
3. That you can control the Puri...Read more
Purchased in December 2021.
2 comments
Dyson Team ..Dyson
While we are sorry to hear of the rocky start, we are pleased to know your new machine is working as it should do.
We thank you for sharing your review and participating in the Ambassador program. We... Read more
are confident your machine will provide you reliable performance for years to come, however if we can ever be of assistance, please don't hesitate to get in touch.It has been great fun being able to test the products and give a review on them. Here’s to 2020 and a great year ahead for the team at Dyson
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Find out how Dyson Pure Hot+Cool HP04 White/Silver compares to other Fans
Know better, choose better.
Beau CornerstonePERTH, WA
- 27 reviews
Ideal for allergy sufferers
OVERVIEW
The Dyson HP04 Pure, Heat and Cool is an air-purifying unit that can also heat air like a fan heater and circulate air like a pedestal fan. It has a twin HEPA filter system to capture pollen, dust and smoke particles and a twin carbon filter system to capture and neutralise odours and VOCs. The display on the unit offers real-time air quality assessment. The Dyson app also allows you to review the air quality data for that day and the entire week. The unit comes with a remote, so you can manually adjust the fan speed and temperature....Read more
Purchased in November 2021.
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markdenSydney, NSW
- 29 reviews
- 1 like
- White/Silver
- Verified purchase
- Ambassador Review
Excellent machine but a few oversights
I really like the feeling of blowing air. I like fans, I like my leaf blower and I'm a top down windows open kind of driver. Really, if you got to know me well you would have to conclude that I was part dog, part human being. But that's not all. I also like saving money and have come up with all kinds of nifty little money-saving schemes around my house to save a dollar here and a few dollars there.
Now at the risk of sounding a bit too miserly I'm going to let you into my home for a few minutes so you understand what I mean. Running air condit...Read more
Purchased in November 2021.
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leusacQLD, 4019
- 39 reviews
Love the Dyson air purifier + cooling and heating features
We have been using our Dyson Pure Hot + Cool purifier (HP04 model) for a month now and we love it. We have hot temperatures during the day and night and high humidity over summer in Brisbane. During the day the Dyson Pure Hot + Cool purifier does a good job of cooling a room. At night, my 20-month-old daughter has been sleeping so much better with the Dyson fan purifier in her room. She used to wake up every 2 hrs or so during the night and have shorter naps during the day, as the ceiling fan was not efficient in cooling her room.
I think comb...Read more
Purchased in December 2021.
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ShezzieMid North Coast, NSW
- 11 reviews
- 1 like
Strong & durable design, very sturdy and safe. works as advertised.
WOW
This product has impressed me
Its a Strong & durable design, very sturdy and safe yet easy to move around!
Extremely simple to wipe down (if needed)
I use it everyday!
Fan speeds are great as it works on a few modes, if you want it silent just pop it on night mode as you turn the fan up from a 1-10 it does get louder but it isnt an annoying noise. And the fan is quite powerful, I feel it from a few meters away...Read more
We are struggling with ash and smoke due to the bush fires in NSW I put it on and that night, the cough i had developed from the smoke had stopped and not returned! My daughter suffers from asthma and i put it in her room for a few nights and no wheezing or coughing! Not sure if it was going to settle on its own or if it was the fan but its worth mentioning! Also worked in my sons room, his normal ceiling fan was on high and it was so humid! The fan was just throwing around hot air, so I left the ceiling fan on but also put the Dyson in the doorway! The room then cooled, felt less humid and was enjoyable to be in that room! The Dyson hot+cold air purifier has many features and perks, it does purify the air as it says it does and also does a great job at detecting any pollutants, dust molecules, pollens in the air and resolving it quickly ETC Everything you need to know is on the screen and you can swap through the different information with the remote control or the Dyson APP, you can also control the Purifier with the app = COOL features I'v loved is Magnetic spot for remote to sit neatly on top of the machine thermometer humidity percentage Swing mode Different fan speeds Night mode And much more The filters only need to be changed once a year based on a 12 hour per day running cycle Please do not expect it to be an air conditioner, its not but it will work better than your normal pedestal or ceiling fan. I havent yet needed the hot function but turning it on briefly it feels as though it will really work well in winter. My son has allergies to cats so i look forward to trying this at my inlaws house while we visit and hope to update on the outcome of that. I have attached a short video of the fan noise and a quick scroll through the display details. no voice just sound. if you would like anymore information, please message me and ill be happy to help where possible.
Purchased in December 2021.
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Sarah
- 11 reviews
So good we are getting another one!
We have been using the Dyson Pure Hot+Cool for the past month mostly in my daughter's bedroom.
One of the most important aspects for me is the design and safety of this product. We have a 7mth baby who is starting to move around and I like that there are no blades or small components to this machine so I don't need to worry about her around the unit.
As with other Dyson products the Pure Hot+Cool is great quality and well designed with some smart features. We live in a small townhouse where space and storage is at a premium so I look for pr...Read more
oducts that can do double duty - I love that we will be able to use this product year round as a fan, heater and purifier. The purification on this unit is fantastic and monitors and reacts to particles (PM2.5, PM10), VOC, NO2, temperature and humidity. In the first couple of weeks on auto it operated on low or was in standby as air quality outside was good, however, over the past 2 weeks we have had poor air quality due to bushfires and wind. The machine automatically kicks in to compensate to bring the air quality down to a good range (I've attached screenshots of outside air quality over past 2 weeks vs inside air quality to show how effective the machine has been). In terms of temperature - the fan creates a good breeze and we have it positioned at the doorway to circulate cool air from reverse cycle into my daughter's room. This replaces the pedestal fan (which I have always hated); the design is safer without blades and it is much sturdier making it less of a trip hazard. The heat function is excellent - we had a couple cool mornings when we first got the unit where temps dropped down to 4 degrees. Using the heat setting in my bedroom (15sqm with 4m high ceiling) the temperature rose from 17 degrees to 21 degrees in 30 minutes. The heater worked better than the panel heater we used over winter and is a safer option with a baby as there aren't any grills or small areas for her to stick her hands and the unit didn't feel too hot to touch.
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Questions & Answers
southernfoodluvaasked
I'm wondering why I don't see any read out of air quality etc on any screen. It's mentioned in the booklet I got and in these reviews.... but the black square next to the on button never has any info. Its like theres a sticker on it or something. I sure would like to know pollen levels etc or even when the filter needs changing. I read in a review that if you push the on button it turns on, but if you push and hold the on button for a few seconds it activates the read-out screen. But that didn't work either. I don't have a smart phone so I cant use any "app" to check things... but it appears from the info the read-out screen should automatically work?
1 answer
Dyson Team ..Dyson
The display on your Dyson Pure Hot+Cool should always be on and showing information with the "i" button on the remote changing what is shown.
If this isn't happening, we would kindly encourage giving our Dyson Experts a call on 1800 239 766 with your machine handy. Our team are available Monday - Friday 8am - 8pm and Saturday - Sunday 8:30am - 4pm AEDST.
We look forward to hearing from you and assisting.
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Dyson Team ..Dyson
We are sorry to hear you are unhappy with your machine.
As your machine functions as a purifier as well, you may find the fan strength is different to other fans (without purification). While Dyson d... Read more
o offer fans with increased airflow, this machine does benefit from functioning as a personal fan, a room heater, and a purifier in one device.