Dyson has partnered with All Mum Central to initiate a trial of 130 Dyson Pure Hot+Cool Link machines. Of this trial, the first 20 reviewers that submit a review are eligible to receive a $25 Kmart Gift voucher. These participants have been informed that the nature of their review, whether it is positive or negative, will not affect their chance of receiving the gift card. This incentive campaign meets ieatwords's incentive guidelines and may explain the spike in review numbers.
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Reviewer Photos & Videos
J L.
- 4 reviews
good but bit overpriced
On the cooling mode, it's just a noisy weak breeze fan. But I love heating mode it starts to make hot breeze in 10 seconds, and whole room get warmed in 5 mins
Purchased in March 2021.
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SashaRichmond-Tweed, NSW
- 16 reviews
- Verified purchase
Very Efficient and Useful
I bought a Dyson Pure HotCool Link HP03WS air purifer and am very happy with the way it works, except at night when it is on auto and cuts in, the noise wakes me up.
I find that I am breathing much better.
The app is handy to have on the phone as I can change the temperature before I get home if I am out, or from another room in the house.
The heating function and options are ideal for me.
The unit is very easy to clean and is totally stable.
Purchased in June 2021 at Harvey Norman Retail Stores - Appliances for $698.00.
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Geoff_KSydney, NSW
- 4 reviews
- 1 like
- Verified purchase
Awesome product and highly effective
This Dyson does what it promises, it cleans the allergens from my bedroom, heats effectively and is super quiet, it’s helped my allergies immensely and I’m sneezing a lot less now, I’ve changed the filter once so far and the amount of dust and gunk collected was scary, the Dyson is super easy to use via the Dyson app and I am very satisfied, it’s not the cheapest fan on the market but you only get what you pay for and the Dyson is money well spent, especially if you suffer from dust or pollen allergies, try it, you won’t regret it.
Purchased in June 2021 at TVSN (TV Shopping Network) for $599.00.
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cool_bearSydney, NSW
inferior product + poor service
I bought the machine in mid April, thinking of getting through this winter using it. Start using it in June and by end of June. the machine made cracking noise and burning smell and stop working. contacted Dyson's customer care in 3 July and sent the product for repair. I only get reply currently they are waiting for the stock to arrive to repair my 1 month old's Dyson machine with no ETA. When I reply back to the email and i get no response. Requesting refund of the machine, I was told to contact the seller which in my case is you Dyson.
Thank you Dyson, Winter is nearly over. If you are considering buying Dyson machine Hot-cool. Think twice.
Such an expensive machine with really poor quality + customer service.
Purchased in May 2021 for $675.00.
1 comment
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BillSouth East Queensland, QLD
- 6 reviews
Dyson Hot & Cool fan
This unit is excellent for what we need - heating a small room quickly. The unit is compact and sits in a convenient location out of harms way. The functions of heating and cooling with thermostat control is perfect for our needs. Long lasting filter that is easy & cheap to replace.
Purchased in May 2021 at The Good Guys for $699.00.
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Jo74Greater Melbourne (Outer), VIC
- 3 reviews
Perfect for heating a small room.
I really like this product...Perfect for heating a small room. I don't see how you can go wrong with these dyson products, you get exactly what you pay for. I use the app on phone for this rather than the remote I find the App easy to use and can turn the heat on from anywhere using the app. The only dislike thing I think it's a bit loud, wish it was a little quiet. Also find it hard to believe that I have to pay for new fillters in 12 mths, you should be able to wash these not replace them with costing $100. These are the only 2 things i can dislike regarding this machine.
Purchased in August 2021 at Harvey Norman for $888.00.
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Blondie61South East Queensland, QLD
- 4 reviews
so versatile
Filters the air, reducing my allergies
Able to keep track on air quality in different rooms
Powerful fan, in either hot or cool
Heats and cools quickly
safe to use around pets
very stable and adjustable directions for air flow
No increase in power bills
Purchased in July 2021 for $599.00.
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JJChaiSydney, NSW
- 3 reviews
- Verified purchase
Poor Service
Bought a Dyson Pure Hot+Cool Link on special April 19, it keeps blowing air until you switch it off at the power point not with the remote, if you turn it off with the remote it still blows a very soft flow of air. Took the unit to Dyson, they first said it would be replaced and or fixed within a couple of days. It's been 7 days now and not looking like we will get it back for another 4 days. We were told it would be replaced now it's being escalated for repair ( told that twice now). Their service centre is shocking no one knows what they are doing. I am not so keen on the fan either, a lot of money for something that looks modern. This is the second Dyson appliance I have owned and both have been disasters. Not again.
Purchased in April 2021 at The Good Guys.
5 comments
Dyson Team ..Dyson
We are sorry to hear of your experience. We would kindly ask you to forward your details to [email protected]. We would value the opportunity to look into this and get this sorted ASAP for you.
Hi we did send you guys an email on Monday, however no one got back to us, so we rang today. Seemingly there was a mix up with the paperwork. The problem has been resolved and you are replacing the unit. Thank you.
I have to take back the last update as the saga is still ongoing. This time they sent the replacement unit to the wrong address, it is now on the way back to Dyson and they won't send another until th... Read more
is one is received back in office. I have explained several times I need this as I have bad allergies, I have been told they will express post it if it qualifies???. I have really lost all hope with Dyson. We are now talking 20 days.Similar opinion? Write a review on ieatwords.com.au!
Ann C.Perth, WA
- 2 reviews
Terrible
We had Two
Yes Two of these within 2 weeks .
Fist one had a faulty thermostat .
Returned for another 1 .
Had to return that with faulty vents .
It would not load the purifier information.
For the price its terrible.
Phoned help line lady told me i will send you a prepaid label to stick on your box to send back so we can repair it.
My reply No you wont .
I paid for a new one 3 days ago ....Read more
Purchased in July 2021 for $800.00.
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Find out how Dyson Pure Hot+Cool Link compares to other Standalone Fans
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Che CSydney, NSW
- 4 reviews
High Pitch noise not long after purchase. Lack of Homekit support.
Not after purchasing the fan has High Pitch noise when turning the fan speed on. Managed to get part replaced but really for a product at this price range I expect better built quality. Auto function does not detect smoking smell, lack of Homekit support.
Purchased in November 2021 at Harvey Norman.
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SueGreater Melbourne (Outer), VIC
Dyson Heat and Cool Link
I absolutely love this product. Purchased through Dyson in May 2022. I turn it on in my big 7 X 5 theatre room via the app before I get out of bed. 10 minutes later the room is toasty warm. I also find I'm not sneezing as much as our two cats spend a lot of time in this room. I. Would have one in every room if I could. It's much cheaper than running the reverse cycle air con in winter. Purified air is a bonus. The app shows when the filters need changing.
I also turned it on after the oven pyro stunk up the house. The app showed the air quality was very poor. An hour later, the air was good again, but it started to control the dreadful odour after about 15 minutes.
I was concerned about the price but it's worth every cent.
Purchased in May 2021.
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SaSydney
- 2 reviews
Love this purifier
Love the purifier and hot cold functionality. Am not sure why but recently its been very loud. I've changed the filter but it hasn't fixed the issue. Otherwise this was an amazing product. I'm asthmatic and the purifier significantly improved the air quality.
Purchased in October 2021 for $799.00.
1 comment
Dyson Team ..Dyson
Thank you for reviewing your Dyson Purifier.
We are pleased to hear you are happy with your machine. That being said, we wouldn't expect your machine's noise to change over time. If it has, please e... Read more
mail [email protected] with your details and our Dyson Experts will only be happy to help.Similar opinion? Write a review on ieatwords.com.au!
Shaz FGreater Melbourne (Inner), VIC
- 9 reviews
- 2 likes
- Verified purchase
Too good to be true
I bought this to maintain a constant temperature in my daughters room, and figured the air filter was a bonus. I chose this because the Dyson hot + cool without a filter had poor reviews. My hope was that I could reduce the amount of devices in the room by buying one that can operate as a fan and a heater.
Unfortunately this fails in both counts. The fan, at its highest setting produced only a light breeze for all the noise it created. When set to warm at a relatively quieter speed, it wouldn't warm the room fast enough. Considering this over $600 my expectations were higher than a oil heater or space heater. Anyway, didn't want to settle for an appliance that didn't meet my needs so returned it.
Purchased in March 2021 at The Good Guys for $628.00.
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steveiSydney, NSW
- 15 reviews
- 1 like
Great Heater, Fan, and Air Purifier
I love Dysons Fans. I've actually got 4 of them. (3 Tower Fans and this heater) This one I use to heat a study. Sure, they're Mega expensive, but their features are fantastic. Control it with an App. Have it clean the air, as well as heat it. It's a pretty cool fan in summer. I think they're worth the investment. Turn it on before you get home (with the App) and its nice and warm. Love it!
Purchased in June 2021.
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Ali TSydney, NSW
- 2 reviews
- 2 likes
An Air "Purifier" that fills the room with Chemical Odours
When I initially purchased this device, it worked fine, then after a few months we noticed an odd smell coming from the unit when it ran. Initially I did not think too much of it, but noticed it got stronger to the point that the entire bedroom would reek of this chemical smell when the machine was running.
The filter still had some life left in it, but decided to replace it to rectify the issue. 2 weeks and $100 later, the smell was still there.
I contacted Dyson support, they said that it would need to be sent back for review.
This is wh...Read more
ere the headaches started. In January 2022, the machine was sent. Dyson Acknowledged receipt of the machine and said they would contact me to discuss. Instead of a call from Dyson, I received a text stating that the machine had been fixed and is being returned. I immediately called them and the person on the phone said that "the service centre noticed the smell and fixed it by replacing the filter". Frustrated, I explained that I had already spent $100 doing that, the agent said it had already been shipped, and that I should check it when it arrives as it had been marked "fixed".Purchased in June 2021 at Dyson for $599.00.
1 comment
Dyson Team ..Dyson
We are sorry to hear you are having trouble getting your machine delivered.
We would never knowingly ignore a Dyson Owner and are happy to help.... Read more
If you haven't heard back from us, please forward your details to [email protected] and we will be in touch very shortly.Similar opinion? Write a review on ieatwords.com.au!
Find out how Dyson Pure Hot+Cool Link compares to other Standalone Fans
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SapphireeAU
- 22 reviews
- 1 like
- Verified purchase
One year review
I live in a very small home. I have a son who have chronic lung disease and having cleaner air was important to me.
I bought this machine mainly because of the purifier, but also because I don't have home space for a purifier, a fan, and a heater. 3 different machines will be a pain to maintain, not to mention the amount of space it takes.
I have been very satisfied with this purchase. The app shows air quality outside of home and I frequently realize when in open my windows. The air quality at home seems to be in the same category. I will ...Read more
shut my window and run the machine, soon after the air quality will be better. There is a common balcony right above my windows and people smokes there. Often the smoke will come into my house, and lingers in here. My air condition is just good at circulating the smoke smell to all parts of the house. Ever since I got this machine. The smell don't linger any more and it is such an important feature to my son. The heater, oh wow. It is the most effective heater I have used as it isn't localized to the place where we put the heater. It doesn't heat up surrounding air ever so slowly too. It pushes the heater air towards you and fills the whole room with warm at amazing speed.Purchased in March 2021 at Dyson.
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AmyGippsland, VIC
- 2 reviews
- 1 like
- Verified purchase
Worth the money for peace of mind
The product can be used via wifi, which is one of my favourite features. it means that I can remotely control it if it is in the nursery and I haven't wanted to wake the baby. I suffer from asthma and live in a town that has a coal mine so the air quality is never great, I have really noticed a difference with my asthma and how little I have needed to use a preventer. The heat and cool function are an added bonus and I think for all the features it is well worth the cost.
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Kirsty HNew South Wales
Love this so much! Cant live without it now.
Very satisfied with the Dyson Pure Hot+Cool Link™ purifying fan heater, could npt reccomened it enough. I have suffered from asthma since i can remember, after using the purifing function ive seen a huge improvement in my health!!
Also love that the Dyson Pure Hot+Cool Link™ purifying fan heater
Purchased in April 2021 for $800.00.
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natashamegCHATSWOOD
- 5 reviews
- 1 like
High pollution
I am very satisfied with the fan's power and output. The functions were easy to use and the app was fantastic. The fan is ver stable.My daughter had had a collasped lung so has major breathing issue this has helped so much and because the unit is so light it can be moved from room to room. We have had it 8 months and it has asked us to change the filter only now. We live near mines with very high pollution, so I think that is very good
Purchased in June 2021 for $799.00.
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chloC
- 2 reviews
- 1 like
Love the heat Setting
Absolutely love the air purifier. I suffer from Hayfever and have noticed the difference in the air quality within our home when we have it running.
Especially love the heat setting, we used this alot when our youngest was a newborn it kept her room at perfect temperature.
Easy to clean.
Love the app. I can be in bed and look at the app to see what temperature our little ones bedroom and is and turn the air purifier on right from my bed.
Purchased in May 2021.
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The reviewer stated that an incentive was offered for this review
Questions & Answers
Andry P.asked
I have 4m x6m bed room and my Dyson hot and cool purifier seems doesn’t heat up the room as expected . It started at 12 degrees and been turning it on for almost an hour at the highest setting I.e fan speed at 10 and temp at 37 degrees. However the temperature is stuck at 15 and won’t go higher. Is there something wrong with my machine?
1 answer
Hi Andry, you should take this up with the manufacturer, your fan may be faulty.
Dean W.asked
When setting my hot+cold to a set temperature on auto it doesn't regulate to that temperature. It seems to constantly be a higher temperature in the room unless I then set to manual and press the cooling button. Should it self regulate a desired temperature or does it not work like that?
2 answers
Hi Dean, I find it easier to set the manual function because I work from a home office. I find it very responsive on the manual settings. I will test it out and send you the results.
Dyson Team ..Dyson
When a temperature is selected, the Dyson Pure Hot+Cool should certainly only heat up to the target temperature.
If you find it is going beyond this, please email [email protected] and we will be happy to help.
Emilee t.asked
Why will my fan not oscillate when it’s on heating mode? I was also wondering why the air speed won’t change when it’s on heating mode
2 answers
Hi Emilee, my Dyson fan heater does both so I suspect it needs to be returned as faulty, to the place of purchase. Hope that helps.
Dyson Team ..Dyson
If your Dyson Pure Hot+Cool is in monitoring mode, you won't be able to adjust the fan speed and it won't oscillate.
We would encourage turning increasing the target temperature so your machine begins heating, and you should then find it will be able to oscillate and you will be able to change the fan speed.
If we can assist further, please don't hesitate to email [email protected] and our Dyson Experts will be in touch shortly.
If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
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Dyson Team ..Dyson
We are sorry to hear of your experience with your Dyson Pure Hot+Cool Link machine. This isn't the experience we aim to provide to any Dyson Owner and would value the opportunity to look into this and... Read more
assist further. If you could please forward your details to [email protected] we will be in touch ASAP.