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Vacuum Cleaners Buying Guide

Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.

Reviews

3.3

81 reviews
5
(23)
4
(20)
3
(10)
2
(16)
1
(12)
  • Build Quality
    4.0 (14)
  • Value for Money
    3.1 (15)
  • Ease of Use
    3.5 (15)
  • Cleaning & Maintenance
    3.4 (15)
  • Product is used
    • Weekly (10)
    • Several times a week (3)
    • Daily (2)
    • Rarely (1)
  • Noise Level
    3.3 (15)
  • Pet OwnerYes (8) · No (8)
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Reviewer Photos & Videos

Genevieve

GenevieveMelbourne

  • 6 reviews
  • 3 likes

Great vacuum, strange unergonomic design for the handheld extension.

published

The vacuum strength is fantastic, the filter only needs to be washed occasionally with warm water and dries quickly. it's completely bagless which is fantastic and the machine runs perfectly, fitting into the crevices well for an upright vacuum. The only down side is the red handle that at times when your deep into your vacuuming you can accidentally press and the vacuum begins suction from the top of the machine (which can give you a fright at times). Also, the handle is very long and the piping too short to comfortably fit into small areas without dragging the machine along reluctantly.

I'm still glad I bought it, mainly because we're used to how it operates now.

Date PurchasedMay 2018
Bruce

BruceMid North Coast, NSW

  • 3 reviews
  • 1 like

Can’t clean “new carpet”

published

I bought this cleaner based on Dyson’s reputation and the fact I have differing floor surfaces. It worked very well on my tiled floor, but when moving onto carpet the spinning brush always stopped. Called Dyson support only to be told that the problem was that my carpet was “too new”. I mean, really?? Don’t you buy a new vacuum to help keep your new carpet clean and longer lasting? Had to return it for a refund after 4 days.

Date PurchasedOct 2018
Johnny

JohnnySouth East Queensland, QLD

  • 3 reviews

Works well and very compact

published

It works well on carpets, shaggy rugs and Matt’s. I like how it pulls up the carpet into the bristled head removing and good amount of dirt. It does have a bit of friction there making it a firmer to push on carpets compared to my old Bulky Dyson and it blocks up abit because we have a few girls with long hair in the house. But it is very easy to unblock as they have made a simple detachable head that can be quickly removed to gain access to hair ties or clumps of hair I feel it works well on the hard floors too and has no issues transferring from hard floors to carpet. Its a great vacuum but it’s not the top of the range Dyson and for the price it has its main pluses of being compact and versatile.

Date PurchasedJan 2017
Upright Vacuum Cleaners

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Leah and Nathen

Leah and NathenPerth

  • 6 reviews

Great powerful vaccum

published

I use this vacuum on carpets and tiles. I am super impressed with it. My cleaner had only just been and used an old dyson and I went over the carpets with this Dyson small ball and it was incredible what it picked up!! It has awesome power and easy to use.

Date PurchasedJan 2018
Shell

ShellSydney Surrounds, NSW

  • 5 reviews
  • 1 like

Awesome vacuum

published

I bought this as I have 3 different floor surfaces and thought it would save time,definitely does,no sweeping,gets to anywhere with hose and attachments.easy to change attachments with one click,simple bagkess machine,water rinse filters every few months and done,it doesn’t lose suction at all after over a year..I love it

Date PurchasedJul 2017
Shell

Shell

  • 5 reviews

Not the Dyson to purchase

published

I have always had a Dyson vacuum and needed to replace my old one (which I had for 5-6 years and was awesome!). I purchased the Dyson Small Ball which is a terrible replacement, does not suck anywhere near as well as my previous one and is very heavy to use.

Date PurchasedFeb 2018
Nickm

NickmSydney

  • 2 reviews
  • 1 like

Not worth it

published

I went out to buy a Dyson stick hoover - for light weight work hoovering around the house. I ended up being convinced to buy this nice lightweight small ball hoover for multi floors thinking this will last longer than any product that requires battery maintenance and be much more powerful version. OH HOW WRONG. The biggest issue I have with the dyson small ball is that if you have dust in front of the head - the dust would be pushed to the side and not sucked under. I know its working as the dust container does collect dust - but with the suction it has, the dust wants to be pushed away. Also to get the stick out and utilise is clumsy. All in all I will be selling my dyson and replacing with a $75 hoover which actually does the job.

Date PurchasedNov 2017
1 comment
Dyson
Dyson Team ..Dyson
Edward

EdwardLake Hopatcong

  • 4 reviews

Love it

published

We have two cats, after vacuuming people come into the home with cat hair allergies and don't show any reaction to the allergies. That I have to say is a product that performs as promised which is uncommon these days. After 6 years our Dyson works every bit as good as it did the day we received it.

Date PurchasedMar 2012
Linda

LindaMount Pleasant

  • 2 reviews

Disappointed in Dyson, this one is rubbish.

published
Date PurchasedJan 2018
Upright Vacuum Cleaners

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janet

janetBodalla

great suction but the head has lost its bristles after only 10 months

published

I spent over $500 on this vacuum and do love it BUT. i have noticed that the softer bristles have all disappeared i need a new one but do not want to be on the phone for over an hour to Dyson Australia which is the average wait time ... disappointing .. i would even at for a new head but can’t find someone to assist me

Date PurchasedAug 2017
1 comment
Dyson
Dyson Team ..Dyson
mishkin mews

mishkin mewsVictoria, 3377

  • 13 reviews

Great for house with no kids or pets

published
Date PurchasedJan 2018
1 comment
Dyson
Dyson Team ..Dyson
goldcoast lady

goldcoast ladyGold Coast

  • 56 reviews

good product but I dont use it on hard floors

published

I had a Bosch before I brought this one at Harvey Norman. I managed to get 2 years def payments so I was happy. So to the product. I was shocked to see how much dirt this product can collect. Having pets I need a good product. The key is to keep everything super clean inc the canisters etc and I dry wipe the filters every 3 days. I wash the filters in warm water (Dyson told me not to use detergent when washing the filters). HINT have the store assemble the product when you buy it. It saves all the hassle to do it your self

Date PurchasedMay 2018

Very disappointed

published

Fan at the bottom sends dirt flying so you have to chase it, does not switch easily from hardwood to carpet as claimed, time consuming to use as you have to constantly switch attachments, instructions are terrible... Wish I hadn't wasted my money even though it was on sale...now I know why.

Date PurchasedMay 2018
1 comment
Dyson
Dyson Team ..Dyson
Brayden Mckay

Brayden Mckay

  • 5 reviews

Good vacuum but few issues

published

We brought the small ball dyson vacuum after buying cheap kmart brand vacuums that never worked properly. It is quite expensive but it is very easy to use and to also empty as it is bagless. The suction could be better for carpeted areas but on smooth surfaces its great. It is quite noisy but easy to maneuver.

Date PurchasedJan 2018
Shellie

ShellieBrisbane

  • 15 reviews
  • 6 likes

Great except for the low head

published

The sunction is excellent as to be expected from Dyson. Being an upright vacuum it’s very easy to us and the handle can extend so you can get to hard to reach places. However, the head is so low to the floor that it just pushes stuff around. Something as small as 3-4mm requires me to lift the vacuum off the ground to suck it up which is pretty frustrating and quite disappointing.
Otherwise, it’s a powerful machine.

Date PurchasedJan 2018
1 comment
Dyson
Dyson Team ..Dyson
Upright Vacuum Cleaners

Find out how Dyson Small Ball compares to other Upright Vacuum Cleaners

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Fabio0525

Fabio0525Brisbane

  • 4 reviews

Compact Improved from previous model

published

Performance and suction is good. but the brush keep pushing dirt away which is quiet annoying.
Upgraded from previous model. So glad the power cord is a lot longer.
Suction still going strong. Best for carpet. Make sure you can extended warranty. Easy claim and glad we have a local service center in my area. ( SOuthside Brisbane)

Date PurchasedFeb 2017
Jules63

Jules63South East Queensland, QLD

  • 13 reviews

Very happy - great product

published

I have a Dyson stick vacuum and decided on the Small Ball upright to use downstairs where I have timber, carpet and tiles. The stick I keep upstairs. It's compact, light and does an amazing job. Takes a bit to get used to as the handle "drops" back for easy use. Typical of a Dyson - it's great, does the job and I would recommend.

Date PurchasedJan 2018
Nicole

NicoleSydney

Waste of money

published

Bought it 6 months ago but has already lost suction. I have tried cleaning and fixing but it's useless. Tried contacting Dyson but they are way to busy (too many complaints i guess) Tried David Jones but they said it will take 4 weeks to send away for repair but i really need to vacuum now as i have a 15 month old. Will go out and buy the Miele, they have great reviews. Think maybe Dysons older products might be good as Mum has had one for 15 years but this newer one is a complete waste. Have wasted $550. So unhappy.

Date PurchasedAug 2017
1 comment
Dyson
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BananaBam

BananaBamMelbourne

  • 5 reviews

A Great Vacuum Cleaner!

published

Very happy with the Dyson Small Ball. I have two cats and so you can imagine the fur and this vacuum cleaner gets it all. Good suction and not too loud that it blows you away (My previous one was incredibly loud). I use it on cork, tiles and my carpets and couches. Can easily reach high places with the rod as well! It's pretty light to lift. My parents had the Dyson Animal which is now discontinued and I would prefer that model, however the Small Ball does it's job.

Date PurchasedMay 2016
Michelle

Michellesydney

Very disappointed

published
Date PurchasedDec 2018
See all Dyson Small Ball reviews

Questions & Answers

Dale Kent

Dale Kentasked

Small Ball

My Dyson is less than 12 months old but I cannot get it to pick the dirt up on my tiles and it will not stand on its own don’t know. Why it will not click into place

2 answers
Shano
Shano

As u are covered under warranty I would suggest contacting Dyson or taking to place of purchase. Warranty is 2 years. It can be replaced if faulty. With tiles (grouted) its best to slide to max, on front. It drops a small skirt to improve suction.

Dyson
Dyson Team ..Dyson

If your machine isn't standing up and not picking up debris, this can often indicate a blockage within the machine.

We encourage running through the checkpoints shown in the videos below:
https://www.youtube.com/watch?v=YynUlhWqEkA
https://www.youtube.com/watch?v=xWT5cUWflE0

These should help, however if we can assist further, our Dyson Experts are available via [email protected] and happy to assist further.

Suzie A

Suzie Aasked

Small Ball

I have a small ball and the brush has been replaced twice and the bristles have again been falling out. I now have a tear in the flexible hose so my machine has lost suction. After paying nearly $600 on the 6.8.2016 it is now out of warranty and I don't see this as very good value for the price I paid. I previously owned an upright Dyson without the ball technology and it was far superior in performance and longevity. Do I now have to purchase new parts or move to another brand of vacuum?

1 answer
Dyson
Dyson Team ..Dyson

Sorry to hear about this. Every time a Dyson owner contacts us, we assess each issue case by case and will be happy to help.

Please just forward your details to [email protected] and our Dyson Experts will be in touch very shortly.

We look forward to hearing from you and assisting.

Vicki burke

Vicki burkeasked

Small Ball

The concertina hose is so stiff and tight, I can hardly use the attachments as the hose won't stay extended and just pulls the vacuum cleaner over. This is my first Dyson, don't think I will buy Dyson again. This machine is very stiff and hard to manoeuvre...I'm so disappointed in it.

1 answer
Dyson
Dyson Team ..Dyson

Thank you for your query. At first, the hose of your machine may be tight, however it will loosen over time. To expedite this, we recommend one person holds the machine (while on) in place while a second individual stretches the hose to its full length to help loosen the hose.

If we can assist further, please email [email protected] and our Dyson Experts will be more than happy to help.

Get an answer from our members and Dyson representatives

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