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Dyson V11 In-Depth Review

ieatwords.com.au's selected consumer review.

Reviews

(28)
(17)
(1)
(1)
(3)
  • Build Quality
    4.6 (48)
  • Value for Money
    3.8 (49)
  • Ease of Use
    4.6 (48)
  • Cleaning & Maintenance
    4.6 (46)
  • Product is used:
    • Daily (23)
    • Several times a week (17)
    • Weekly (5)
    • Monthly (1)
  • Noise Level
    4.4 (48)
  • Pet OwnerYes (25) · No (19)
  • Battery Life
    4.3 (49)

Sshah

SshahGreater Melbourne (Outer), VIC

  • 4 reviews

Great product, battery works well and suction is good

published

We had a V6 animal for 4 years and it was time for an upgrade so we bought V11 and we love it. Works perfect and suction is good. It adopts with different surfaces automatically and the suction changes accordingly.

Purchased in November 2021 at Harvey Norman for $950.00.



Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Wood
See all answers

tyr382

tyr382Metropolitan Adelaide, SA

  • 3 reviews

Very good on carpet very bad on tiles

published

Good unit
Very good build quality
But over $1000 and cant do tiles poor engineering . Unfortinly this is where the unit fails. Tile flooring is this machines enemy. We have a long hair cat and does a out standing job getting cat hair on carpets but fails on tiles.
Oval all its a good unit, provided your on carpet.

Purchased in January 2021 at JB Hifi Home for $1,100.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Carpet
See all answers
2 comments
Dyson
Dyson Team ..Dyson
tyr382
tyr382

I just don’t understand why a simple brush head attachment is not included in a $1000 unit. My $90 Karcher shop vac can pick up every little bit of debris off my garage floor but a $1000 motorised vac head don’t pick up cat hair off polish tiles?

Ripped-off

Ripped-offPerth, WA

Why are Australian's ripped off by Dyson

published

Purchased in December 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Wood
See all answers
rachel01

rachel01Metropolitan Adelaide, SA

  • 6 reviews
  • Verified purchase

Amazing power and capability

published

It automatically adjusts its self depending on the floor surface so powerful and efficient. It automatically adjusts its self depending on the floor surface so powerful and efficient. Im totally in love with this product. I recently bought it to replace my V8 and can say its so much better than the original.

Purchased in November 2021 at The Good Guys for $930.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Wood
See all answers

donsie

donsieSouthwest, VIC

  • 2 reviews

Dissapointing poor design

published

Worked ok in store but lousy at home with pet hair on our vinyl flooring. Forward sweep misses 30% of debris and backward sweep piles the missed debris in a heap behind head! So you think ill just lift the head over the debris heap to suck it up but..the spinning head then contacts the debris and flings it over the floor behind the cleaner!
It works better on carpet due to the uneven surface texture.
Very disappointed, my home is mostly vinyl floors and my dogs are moulting like no tomorrow and im stuck with $1100 of vac cleaner that only works 70% effective one direction .

Purchased in November 2021 at The Good Guys for $1,070.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Linoleum
See all answers
1 comment
Dyson
Dyson Team ..Dyson

K89

K89Greater Melbourne (Outer), VIC

  • 7 reviews

Love my dyson vaccume

published

Dyson is always a reliable brand, and I just love this model. So good for cleaning the house every day. Gets up every particle and leaves my whole home spotless. Highly recommend this .

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
See all answers

Steve L.

Steve L.Metropolitan Adelaide, SA

  • 2 reviews

Excellent on carpets but...

published

This may just be my experience but the Torque Drive generally fairs really well on carpets and anything that gives a bit of friction but on hard surfaces such as tiles of wood it seems to knock the dirt away from the suction. Otherwise happy with my purchase.

Purchased in September 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
See all answers

Margaret Lucas

Margaret LucasSouth East Queensland, QLD

So disappointed with the performance of the V11 torque head on my tile floors.

published

At times on my glossy tile floors it leaves a line of dirt which has been sucked to the back of the head and not even using turbo removes it.

Purchased in September 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson
Sue Miller

Sue MillerPerth, WA

  • 2 reviews
  • Verified purchase

Not impressed with the performance at all

published

We owned the upright Dyson and a handheld before this purchase. I decided to get a cordless for convenience as I need to vacuum daily. Thought the performance would be as good as the handheld, but it is not. It does not pick up the dirt well, at all, on carpet or rugs. I can literally see the dirt and it will not pick up even after having it on turbo and repeatedly going over the area. Having it on turbo also means a significantly reduced battery life. On tiles and linoleum it is fine. I would not buy one again even though it is really convenient. The style is good, performance is inadequate.

Purchased in August 2021 at Tecobuy for $784.00.

Build Quality
Value for Money
Ease of Use
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet, Linoleum and Tiles
See all answers
3 comments
Dyson
Dyson Team ..Dyson
Sue Miller
Sue Miller

Thanks for your message. The machine is brand new and not working effectively.

Dyson
Dyson Team ..Dyson

This isn't what we would expect Sue and we are only happy to help. Please just reach out to our Dyson Experts via email and we will be in touch very shortly.

Todd

ToddBrisbane

  • 18 reviews

Good but far from perfect

published

Purchased in September 2021 for $1,099.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
See all answers

lgeve

lgevePerth, WA

  • 8 reviews
  • 6 likes
  • Verified purchase

Way exceeded expectations

published

Just purchased a V11 today. Gave it a test on a large Persian rug that had only been vacuumed a couple of days ago with a plug in vac. The amount of fine sand and grit that the Dyson pulled out of it was astounding. And that was not on full power.

Only issue is the machine is fairly heavy and I will probably end up with sole vacuuming responsibilities. But it is so easy to use I am happy to do so.

Purchased in August 2021 at The Good Guys Physical store.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
See all answers

Amanda

AmandaCanberra 2600, ACT

  • 6 reviews
  • 2 likes
  • Verified purchase

Great vacuum

published

Powerful stick vacuum.
Battery lasts to clean the entire house.
Light weight and easy to use.
Love the colour.
Would love it to be able to hold a bit more dirt though.

Purchased in August 2021.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Linoleum
See all answers

Mary

Mary

  • 2 reviews
  • 1 like

Disappointing

published

After 2 months of using the new V11 it broke down, Harvey Norman where we bought it from would not take it back and told us to contact Dyson directly. It’s the only Vacuum cleaner we have I depend on it massively as I live in a new area and due to heaps of construction around us there is heaps of dust. We have sent it to Dyson but we had to call so many times to chase it up, was told an exchange is sent, but a week later nothing has arrived . Called them again apparently an exchange was never sent, was told they will get on to it and send it off . It’s now almost 3 weeks since our V11 broke down and still no vacuum. Disappointed with Dyson products and customer service, not worth the price tag!

Purchased in June 2021 at Harvey Norman for $1,100.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers
1 comment
Dyson
Dyson Team ..Dyson

We are sorry to hear of your experience and will be happy to follow this up and get this sorted for you.

Could you please email your details to [email protected] and we will be in touch ASAP.


Gryffindor

GryffindorAdelaide

  • 10 reviews
  • 1 like

Takes half the time it used to !

published

Purchased in July 2021 for $1,099.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerYes
See all answers
Dave S

Dave SSouth East Queensland, QLD

  • 4 reviews

This was great, wish I had one of my own!

published

I recently installed a Dyson V11 vacuum cleaner in my doctors surgery. It was very easy to install and worked perfectly straight out of the box. It is used on vinyl tiles and carpet. I have used it many times to clean up after doing maintenance jobs. I would recommend this to anyone. It is so easy and quick to use.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Monthly
Pet OwnerNo
Floor Type Carpet, Linoleum and Tiles
See all answers
AngryCustomer54

AngryCustomer54Metropolitan Adelaide, SA

Dyson gets better with each vacuum

published

Rolls over all surfaces exceptionally well esp wooden floors to carpets or rugs - holds charge well and is a joy to use.
The long nossle helps get in this tight/cramped spaces

Purchased in July 2021 at Harvey Norman for $1,000.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Several times a week
Pet OwnerYes
Floor Type Carpet and Wood
See all answers

The reviewer stated that an incentive was offered for this review


Anand

AnandPerth, WA

  • 4 reviews
  • Verified purchase

Dyson V11 Torque Drive - Handy, Efficient and Effective

published

Purchased in May 2021 at The Good Guys Physical store for $1,099.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Weekly
Pet OwnerNo
Floor Type Carpet and Tiles
See all answers

Jay

JayNorth Queensland, QLD

A must Vaccum for all households

published

I have used this on carpet and flooring ad well and believe me it just works perfect. I have thrown away my old and other brand vaccum cleaners. Highly recommend Dyson.

Build Quality
Value for Money
Battery Life

Hayley_Waldron

Hayley_WaldronNorth Queensland, QLD

  • 2 reviews

Best hand held vacuum on the market

published

I use the Dyson V11 Torque on a daily basis; whether it’s cleaning up after breakfast or running around tidying before guests arrive. I love that it is so easy to quickly grab and clean any floor surface! The suction power is fantastic, I don’t have to go over the carpet more than once to get the cat hair out or pick up that half chewed cheerio out of the rug.

Purchased at Harvey Norman for $1,199.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
See all answers

sbowditc

sbowditcGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like
  • Verified purchase

Can clean the whole house without a recharge

published

Bought our 3rd Dyson stick vac from Myer eBay store. We use it daily on 20 squares of hardwood floors, tiled bathrooms, and carpet. It's brilliant and easy to use.

Purchased in May 2021 at Myer Online Store for $1,079.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Product is used: Daily
Pet OwnerYes
Floor Type Carpet, Tiles and Wood
See all answers

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