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3 questions from our users
Jillasked
Hello
I just wanted to check that like the V7 Animal, the V7 Cord-Free can be left in the charging station all the time without damaging the battery?
Thanks!
Jill
2 answers
yep, i do it 24/ 7
Dyson Team ..Dyson
All Dyson V7 machines have smart electronics within the machine, battery and charger to ensure they won't overcharge.
It is recommended you leave the machine on charge when not in use, even if you haven't fully used the battery. This will ensure it is always ready for your next cleaning session. The electronics in the machine will ensure the battery charges to 100%, but not over.
We hope this helps, however if you have any further queries, please feel free to reach out to our Dyson Experts via [email protected].
Paulasked
Hi
What is the length of the charging cord (what maximum distance between wall mount and power point)?
Cheers
Paul
1 answer
Dyson Team ..Dyson
The charger cord for the V7 is approximately 1.8 metres long. That being said, to secure the charger to the wall mount, approximately 45 centimetres of the charger cord is woven through the back of the wall mount.
We hope this helps, however if we can assist further, our Dyson Experts are available via [email protected] and happy to help.
Wendy S.asked
Why do the batteries keep dying ?
4 answers
Because of the high power, it uses the battery quite quick .
No, its because they have a major problem with the batteries that so far to date will not do a product recall on them.
Dyson Team ..Dyson
While the batteries of Dyson machines are considered consumable items, we wouldn't expect them to require regular replacement.
Should you have a Dyson machine that you are having difficulty with, or you have any queries, our Dyson Experts via [email protected] are only happy to help.
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