Very but service
I tried to cancel my order 1 hour after my order and they are not accepted. The shop is promising 1 to 2 days to send the product but I'm still waiting for 2 weeks.

This store is excellent, always the best prices, efficient and easy to use and everything arrives as expected, thank you, I will certainly use you next time I am looking for another item.

Bought a Nikon D750. After 7 days, it turned out that by temparutes arround 28 degree Celcius there is a black bar on the picture (probably the mirrow did not open completely). Web page of efinity states, if there is a defect within 14 days, the product can be returned or replaced. Contacted the customer service. They wanted to have some pictures showing the defect. Directly provided pictures - original RAW pictures from the camera. Afterwards, no further response from the customer service. Contacted them several times, but no response. Now, after three weeks without any response, I am trying to solve the conflict with the support of PayPal.

Bought a new camera - it took about a week for it to be delivered to the UK. Great price and service.

Ordered a lens on a Thursday afternoon. Was delivered to me Monday afternoon in Qld Australia.
Only concern was the box got a bit beaten up which is pretty standard for freight. Product was wrapped in bubblewrap etc so it was fine!

I think my ‘new’ camera isn’t new. It’s either stolen or used and refurbished. I’m trying to find out which. Serial number is from Japan, so not UK store as stated on the website.

Box was not sealed and looked used.
Contents inside looked ‘cheap’ (manual is a photocopy and no warranty given).
No serial number on the box.

I wish I had kept my money and save up for a genuine and honest new camera purchase.

I had concerns originally about the good price and the to good to be true thought in my head. The original item never showed up, I did a have a tracking number but after a fortnight, during which time communication with e-infinity was good with very fast responses, they dispatched a 2nd item which arrived within 5 days.
I shall be happy to order further items in the future.

After being frustrated by lack of competition in major U.K. camera retailers (They all have one price), I decided to try E-Infinity. I bought a Canon 6dii from them and it was delivered within a week, Thursday order and delivery the following Wed with even a bank holiday in between.

I just received my new Samyang 135mm. Perfect service and fast shipping to Austria.
2 thumbs up for the great support.

Lens was on my doorstep from Hong Kong 46 hours after I ordered it!!! That's service. There was a price drop the day the lens arrived and E-infinity honored it by refunding the difference to my PayPal account. The integrity and fairness of these folks has earned my business--I will always compare prices with E-infinity. Thank you.

Very good price. Fast delivery (6 days from the order) and excellent tracking service. The item (a new camera kit) arrived well packaged. No warranty forms inside, as expected (the one-year warranty is offered by the store). I hope I won't need it (crossed fingers) but I already knew the risk. Otherwise, very satisfied with the purchase so far.

first purchase from e finity and it was a huge and expensive one. A Nikon D5 everything worked out perfectly. great communicatio, fast delivery. will buy more, they are the true deal.

The prices on this shop are unbelievable. I was hesitant at first because of low reviews online but my order came in perfect condition. People really don't leave good reviews when all things go well I think. That is why there are more negative reviews for this shop.

I‘ve bought about the last half year about four Lenses for my Fuji X-T2 and never have any trouble with this website. Absolutely amazing service and quick delivery.

Second purchase from e infinity. Excellent communication. Arrived early via ups. Cannot fault them. Amazing company. Why pay more . Do not doubt this review, they truly are the real deal.

I got a Canon Eos 7d mark ii. Very fast shipping. Also the shop sent me the tracking number. Product was exactly as described had lots of languages, including Greek.
Also inside the box was the wifi adapter! Amazing experience with this store I will definitely buy again!

Bought a 6D Mark II in january and a 100mm f2.8L in march? Both arrived safely, decently packed. Shipping time is a bit longer than a regular store, but looking at the price that is not an issue.