??!

Reviews

4.6

5,585 reviews
5
(4,580)
4
(612)
3
(24)
2
(37)
1
(332)
  • Value for Money
    2.8 (35)
  • Transparency
    2.5 (24)
  • Customer Service
    2.6 (37)
  • Booking Process
    3.5 (31)
  • Vehicle Condition
    3.1 (30)
  • Received Booked Vehicle
    • Yes (22)
    • No, I received a worse vehicle (13)
    • No, I received a better vehicle (2)
Previous
Next

We had a great experience renting from east Coast Car rentals.

published

Their terms and conditions are so easy and transparent! The pick up and drop off from Gold Coast Airport was smooth and fast. Highly recommended.

  • Verified customer

Reasonable prices, good service

published

I heard about East Coast Car Rental from new friends I made on a flight from Sydney to Uluru who recommended renting from East Coast Car Rental. I changed my car rental plans as a result, and I’m glad I did. East Coast Car Rental has reasonable prices, good, quick service, and I was given a nice car. When I asked if they had adapters to charge my iPhone, they tracked one down and gave it to me at no cost!

  • Verified customer

Excellent experience

published

The service to get the car and return it was really quick. I've rented the car in Auckland Airport and the free and prompt transfer airport-office and office-airport was part of the excellent service received. The assigned car was better than I had booked on-line. I used the car to drive around the NZ North Island during 10 days having no issues at all with the assigned car. When we decided to book the car in East Cost, we selected them due to the good price and the good feedback they had. Was an excellent decision.

Car Hire Services

Find out how East Coast Car Rentals compares to other Car Hire Services

Know better, choose better.

Compare all
Dee Dee

Dee DeeVic, 3429

  • Verified customer

Highly recommended

published

Friendly staff and very well priced. East coast rental will be my first choice when renting a car. Bond was returned within 24 hours. Happy with the choice of car...fuel efficiency

1 comment
East Coast Car Rentals
Katelin B.East Coast Car Rentals

Hi Dee, Thank you for your feedback! We are pleased you were happy with your rental and the presentation you had received from our staff members. We hope to see you in the near future. Thank you!

Great staff!!

published

When we were picked up by the shuttle bus from Hobart airport to East Coast depot, another customer was whining about something and just being unreasonably impatient. I was pleasantly surprised by how the bus driver handled the situation very well. So professional and firm. Well done!

Great customer service

published

Great customer service, great price, the vehicle was the same as I booked which was great, we needed a seven seater for all or family members meeting up on the Gold Coast and it was great on fuel.

Good service

published

customer service very good although having to wait for the bus and they could do with more staff especially when a bus load arrives from the airport

Charles L

Charles LMoss Vale

Great value; great friendly service

published

One of the lowest priced hire car services available at Hobart Airport. Free and prompt transfer from Terminal to office close by.
Paperwork prepared before arrival and quickly attended to by friendly staff. Car exactly as ordered online. No hassles or quibbles on return after 1 week. Thoroughly recommended.

Best and Affordable Car Rental in Queensland

published

I have renting from East Coast for the last 5 years for my wife and I. We can to know of it because of Boon. The cars are safe and clean, easily available and affordable. My longest rental was 30 days and shortest is 3 days. I am pleased with the staff and service.

Car Hire Services

Find out how East Coast Car Rentals compares to other Car Hire Services

Know better, choose better.

Compare all

perfect experience

published

Cars are very new and service is really good,i enjoy yhe trip and reconmend to others。Thank you so much. I will hire again in east coast.

The whole experience was positive.

published

Customer service was full on from pick up to return all staff were helpful and went the extra mile. The car was an automatic even though we had booked a manual. It was clean comfy and ran beautifully. We had it for 3 days and on returning we put less than $20 of petrol in it.

Very awesome customer service

published

Customer service was excellent every thing we asked we got the vehicle was very tidy and it went well as we took it up to ninty mile beach had no problem what so ever with the vehicle so thank you much awesome service have a good day

Glen

Glen

  • 3 reviews

Great service, great price!

published

We hired a car for the day from Launceston. Picked up at the airport and driven to their centre, Our car was waiting and ready to go. Staff were very helpful and courteous. Car was in great condition, clean, smelt nice too!

Glenn H

Glenn HGold Coast

  • 2 reviews
  • 1 like
  • Verified customer

Great company and excellent service

published

Fast friendly service with well looked after vehicles at a good price. Only required a vehicle for a day to transport luggage and family from the airport to home so didn't expect much but received the full treatment. Very happy with their shuttle service from the airport to base. Driver very open and friendly and seemed generally interested in us and where we went on holiday. Front desk service was quick, friendly and efficient. The vehicle was new(ish), clean and tidy. Was shown around the vehicle to check on bumps and scratches. Returning the vehicle was just as quick and simple. Very happy!

Happy with East Coast Rentals

published

Visiting family and being free to explore on my own. Happy with vehicle allocated payment method great customer service excellent.

Car Hire Services

Find out how East Coast Car Rentals compares to other Car Hire Services

Know better, choose better.

Compare all

Very good service and value for money cars!

published

The vehicle was used for a week of holidays in Brisbane and GC. Exceeded expectations with a new car full of features. Family loved it.

Excellent

published

We recently used this Company to hire a car in Melbourne. The whole process was really easy and the staff were helpful and professional

Constructive dialogue

published

The car was good, the people were good, the service was good. The only thing that is of some concern is understanding the call centre people. Trying to understand the accent in a busy, noisy airport is trying. Others have noted this to me also.

de rocky

de rockyMelbourne

  • 3 reviews

Great price good people

published

Travelling to the fun parks plenty of room aircon great easy to drive vehicle was cleaned on pic up close to airport

Everything worked like clock work!

published

Very helpful consultants, service was second to non. Pricing was very competitive. Will happily recommend it to family and friends.

Page 4 of 280
See all East Coast Car Rentals reviews

Questions & Answers

Angela C

Angela Casked

How much does it cost to take out insurance when renting a car

1 answer
AMAN
AMAN

We paid for insurance with the booking which was with a 3rd party, East Coast Rentals then tried to sell insurance to my husband again. I have worked in Travel so understood that we had already paid for it. It appears the staff are on commission for insurance sold so don't really care if you pay it twice. We had to leave a credit card guarantee with East Coast Rentals which is released when the car is returned without damage.

Jason W.

Jason W.asked

Does anyone have experience with the Hobart branch? Our flight times are 12.50 pm Friday & 1.30 pm Monday so I'm hoping there is little traffic plus their location is very close to the airport. I'm mostly concerned as I'm taking some elderly family members on a short holiday and was aiming to use their shuttle for myself and to pick up / drop off the other passengers from the airport. Am a little concerned the age/condition of their people movers.

No answers
Nina P.

Nina P.asked

Hi - i would like to hire a car for the day from your Melbourne downtown office as we are staying at the Pegasus Aparthotel. Do you have after hours drop off or if we park at the hotel overnight can we drop off easily in the morning?

No answers

Get an answer from our members and East Coast Car Rentals representatives

Other Car Hire Services


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.