??!

Reviews

2.8

142 reviews
5
(52)
4
(11)
3
(4)
2
(3)
1
(72)
  • Product Quality
    2.7 (53)
  • Return Claim MadeYes (5) · No (72)
Previous
Next

Reviewer Photos & Videos

  • More
Derek

DerekPerth, WA

Relaxing atmosphere

published

Was great to meet the team
At easyauto123 canningvale.
The girls were very pleasant. I will recommend this team to family and friends anytime. Great prices too.
Big thanks to sam..
Thanks again..see you soon..

Product Quality
Return Claim MadeNo

Registration

published
Product Quality
Return Claim MadeNo
Harley G.

Harley G.Southwest, VIC

Terrible customer service

published
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.



Compare all

Easy auto highly recommended

published

Easy auto staff provide amazing service and quality products. I recently brought a car in great condition and all staff were extremely friendly and respectful and were happy to answer any questions that I had. One staff member in particular, Joel, was very patient and friendly and was always happy to deal with me. He tried to get the best deal and went to great extremes to deliver a quality product. Thank you for your amazing service and to all other easy auto members who helped me along the journey. If in need of a car, I highly recommend visiting easy auto, it will never disappoint!
George

Nay

NayPeel, WA

Never would I buy from them

published

I brought a car from them took it to the mechanic and they was so many issues the car wasn't even road worthy. It was for my 18 year old sold. 12 days in turbo blow been in the mechanics for two weeks getting parts I rang and emailed them no help

Product Quality
Ricky

RickySydney, NSW

A very Happy Customer.

published

I have had a new motor installed into my car just the other week. This car was purchased from Easyauto a few months ago. I must thank Darren the Service Manager & his team for the professional work that they did in such a short time. I'm a very happy man & recommend Easyauto to anyone that needs any work done to their car. Thank you Darren & your excellent team.

Return Claim MadeYes
PMChong

PMChongSouth East Queensland, QLD

  • 5 reviews
  • Verified customer

Also bad experience at Hendra!

published

We spotted this nice looking car online and decided to book a test drive. We conversed though email and texted and booked a time. This is where things went pair shapped! After driving from near Beenleigh for nealy an hour, we arrived at Hendra and after meeting our sales girl, we were immediately told that the car had been sold, however similar one is available! No appologies, no sorry, only disinterested staff! When asked to test drive another vehicle, I was told that if I wasn't going to buy the vehicle then it would be pointless! Seriously, management! Work on your customer service!

Tony L.

Tony L.Greater Melbourne (Metropolitan), VIC

Stay away

published

Stay away with that dealer,

Im Melbourne and have purchase a 12 seats Mercedes bus form this dealer with 37,000km that they advertised, Due to im too far away, can not go to inspect the bus, i did ask them about condition of the bus, Seller name Kevin promise to me that the bus is near new, only done 37,000km, I trust them as a dealer and decide to buy it. When the bus delivery to me, it is very old car with all rust, dirty and smelly inside the bus, you can not find any vehicle with 37,000km in that poor condition.

I have try to call them, send them an email to tell them about the bus but they never pickup my phone and never respond to my email.

Product Quality
Return Claim MadeNo
Christine ath

Christine athPerth, WA

  • 2 reviews

WORST EXPERIENCE EVER.

published
Product Quality
Return Claim MadeNo
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.

Compare all
Sharon

SharonSouth East Queensland, QLD

Terrible Service - Hendra

published

Phoned ahead to check the car we wanted to look at was still available. We were assured it was and would be ready for us to look at when we arrived. After some stuffing about and lots of excuses, we were told the car had been sold however another similar one had just arrived. After waiting around another 20 minutes or so, with no update....we left (having driven in from west of Brisbane). On the plus side, a couple of sales staff did notice us and as if we were being attended to. The rest of the experience was appallingly bad!

Product Quality
Return Claim MadeNo
Luke

LukeSouth East Queensland, QLD

Good at first....

published

The guys at easy auto 123 Hendra - were great at first very accommodating and helpful when purchasing my car. After I purchased it I noticed a couple of things missing from the car and one item that needed to be replaced. From there it was down hill - taking ages to fix the issues, no customer service and not apologetic at all. I won’t be purchasing here again.

Return Claim MadeNo

Stay away

published

Stay away from this auto dealer Sven Hills. Terrible service, the dealership makes you feel like they are doing you a favour by selling you a car. The VF series 2 Commodore SS I looked at was in absolutely terrible condition. Brakes were literally metal on metal and the steering column would have needed to be replaced. Bad customer service. Stay away folks!

Sheridan

SheridanPeel, WA

Very happy with these guys

published

I bought a Kia Sportage from these guys. Had a few hiccups with the aircon but they kept at it till they got it fixed. I just want to thank Dave for his patience with me lol & a huge shout out to James & Simon - the mechanics that showed so much determination to get to the bottom of the issue & fix the problem. Thank you so much guys. Would definitely recommend these guys.

Soooo nice to have cold air.

Sheridan Ritchie

Product Quality
Return Claim MadeNo
Vlad H.

Vlad H.Greater Melbourne (Metropolitan), VIC

Excellent and friendly service

published

I dealt with Ofelia and found her to be warm, friendly and professional. She went out of her way to assist and was extremely helpful. Would certainly recommend her and can only hope all staff are of the same caliber as her.

Return Claim MadeNo
Deepal

Deepal

  • 9 reviews
  • 1 like
  • Verified customer

Lowest quality of service, they won't standby their word once the payment is collected.

published

I bought a car & they agreed to do a spot damage on the rear bumper before delivery. Once the payment was fully settled they just hand painted the damage & left the car for collection which was costing me 72K!!
It's a shame on AHG Group to have this business under them.

Product Quality
Return Claim MadeNo
Car Dealerships

Find out how easyauto123 compares to other Car Dealerships

Know better, choose better.

Compare all

Good sales

published

Joondalup store...... Jarod was our salesman & he was very good, not pushy & tried his best to understand what I wanted, Robin in finance is a lovely fellow & helped us out with insurance, I am happy with what I purchased (so far)

Product Quality
Return Claim MadeNo
Johnny

JohnnyPerth, WA

  • 14 reviews
  • 1 like

Do your due diligence always check check and recheck-easy auto123 canningvale

published

Was looking at buying an VF SS Sedan from easy auto 123 canningvale.
Was told car had FSH but the Car was ex police with little service history (Book hadn't had all services stamped)
Service sticker from easy auto123 said next service due at 112,000klms but the car had 123,000klms on the clock.
If they had recently serviced the car the oil was still dark brown.

In saying that the amount of negative reviews have been put me off buying from them,

Return Claim MadeNo

unscrupulous and poor customer service after sale of product

published

DON'T GO THERE .

Absolutely abhorrent! EASYAUTO123 Canning Vale- The manager should not have that title He is arrogant and showing very poor customer service.Go thoroughly into insurance cover they offer.

Product Quality
Return Claim MadeNo

Not happy at all

published
Product Quality
Return Claim MadeNo
Dafi

DafiWestern Australia

unscrupulous auto shop! Absolutely unscrupulous

published

Do not go to this auto shop . They are a unscrupulous retail ! I paid comprehensive service . They did not follow the item list of service they advertised to check my car . My car aircon heating does not work over two years ... and I had checked aircon by a auto aircon technician before came to this easyauto123 and technician comment my aircon has heating issue .but they said my a/c nothing wrong ! They never check at all . I argue with it .then They just add in checking result list this a/c issue by a receiption lady in front of me! Unbelievable !

Product Quality
Return Claim MadeNo
Page 2 of 8
See all easyauto123 reviews

Questions & Answers

Goldie

Goldieasked

I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.

1 answer
S Bloomer
S Bloomer

Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.

Tony

Tonyasked

What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)

No answers
Waldo

Waldoasked

I am dealing with seven hill at the moment.. the communications are horrendous next to none.my brother is a car dealer in qld and cant believe the lack of communication and how long it has taken for them to get finance through. He has told me it shouldnt take more than 4 days its been 8 days and counting what is going on?

1 answer
john smith
john smith

go elsewhere as i did they stuffed me around for a month went elsewhere and got an answer within 1day

Get an answer from our members and Easyauto123 representatives

Other Car Dealerships

Previous
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.