Read also:
aldi 25l microwave with grill and convection kogan 2000w black glass portable electric panel heater safe n sound compaq mkii review roger armstrong supreme digital video monitor ra4500 do cheese and bacon balls contain bacon sas hair straightener vs ghd stirling 40l portable fridge freezereasyauto123 (page 2 of 8)
Reviewer Photos & Videos
DerekPerth, WA
Relaxing atmosphere
Was great to meet the team
At easyauto123 canningvale.
The girls were very pleasant. I will recommend this team to family and friends anytime. Great prices too.
Big thanks to sam..
Thanks again..see you soon..
Similar opinion? Write a review on ieatwords.com.au!
Registration
Again, very disappointed in easyauto in Brisbane.
Bought the car 5 months ago and was concerned as I have not received a letter in the mail for when I need to renew my registration.
Looked online on Department Of Transport as it will expire next month and yes the car is registered but not in my name, still in their name!!!
Looked at all of my paperwork that I have and saw that the registration number on my paperwork is the WRONG registration number, meaning it is 100% not in my name.
Have had so many issues with this dealership and I am so disg...Read more
Similar opinion? Write a review on ieatwords.com.au!
Harley G.Southwest, VIC
Terrible customer service
Review
Worst customer service I have ever come across
Bought a car from easyauto123 Brooklyn in August 2022, I was told to put down a $1000 deposit before seeing the car (which i was seeing in roughly 2-3 hours)
Once I had test driven the vehicle I decided I would purchase it, as I was signing documents I was informed about the mechanical protection plan which was a warranty for the car. I was told that I didn’t have to agree to the warranty straight away and it could be added to the contract and it wouldn’t change anything (I would just hav...Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how easyauto123 compares to other Car Dealerships
Know better, choose better.
Easy auto highly recommended
Easy auto staff provide amazing service and quality products. I recently brought a car in great condition and all staff were extremely friendly and respectful and were happy to answer any questions that I had. One staff member in particular, Joel, was very patient and friendly and was always happy to deal with me. He tried to get the best deal and went to great extremes to deliver a quality product. Thank you for your amazing service and to all other easy auto members who helped me along the journey. If in need of a car, I highly recommend visiting easy auto, it will never disappoint!
George
Similar opinion? Write a review on ieatwords.com.au!
NayPeel, WA
Never would I buy from them
I brought a car from them took it to the mechanic and they was so many issues the car wasn't even road worthy. It was for my 18 year old sold. 12 days in turbo blow been in the mechanics for two weeks getting parts I rang and emailed them no help
Similar opinion? Write a review on ieatwords.com.au!
RickySydney, NSW
A very Happy Customer.
I have had a new motor installed into my car just the other week. This car was purchased from Easyauto a few months ago. I must thank Darren the Service Manager & his team for the professional work that they did in such a short time. I'm a very happy man & recommend Easyauto to anyone that needs any work done to their car. Thank you Darren & your excellent team.
Similar opinion? Write a review on ieatwords.com.au!
PMChongSouth East Queensland, QLD
- 5 reviews
- Verified customer
Also bad experience at Hendra!
We spotted this nice looking car online and decided to book a test drive. We conversed though email and texted and booked a time. This is where things went pair shapped! After driving from near Beenleigh for nealy an hour, we arrived at Hendra and after meeting our sales girl, we were immediately told that the car had been sold, however similar one is available! No appologies, no sorry, only disinterested staff! When asked to test drive another vehicle, I was told that if I wasn't going to buy the vehicle then it would be pointless! Seriously, management! Work on your customer service!
Similar opinion? Write a review on ieatwords.com.au!
Tony L.Greater Melbourne (Metropolitan), VIC
Stay away
Stay away with that dealer,
Im Melbourne and have purchase a 12 seats Mercedes bus form this dealer with 37,000km that they advertised, Due to im too far away, can not go to inspect the bus, i did ask them about condition of the bus, Seller name Kevin promise to me that the bus is near new, only done 37,000km, I trust them as a dealer and decide to buy it. When the bus delivery to me, it is very old car with all rust, dirty and smelly inside the bus, you can not find any vehicle with 37,000km in that poor condition.
I have try to call them, send them an email to tell them about the bus but they never pickup my phone and never respond to my email.
Similar opinion? Write a review on ieatwords.com.au!
Christine athPerth, WA
- 2 reviews
WORST EXPERIENCE EVER.
Where to begin... I am absolutely disgusted with the customer service that I received at the Canningvale store when I purchased my car!! They were well with communication until they got my payment for the car after that nothing. I purchased my car late January- car was not cleaned, buffed, serviced, and had no rego when I went to view the car, I got told if I put a ‘deposit on the car it would be made a priority, which it most certainly wasn’t. After viewing and putting a deposit on the car I had to wait an extra 7-10 days for all of the above ...Read more
listed to be organised (after numerous amounts of calls to the store on an estimated ready date). FINALLY the day has come I got to pick up my new car and it all went down hill, their was a MASSIVE scratch above the drivers door that wasn’t there when I test drove my car 2 days previous to picking it up. The manager had agreed to send my car off site to be re-buffed and to fix the scratch free of charge- which was totally fine. I was told it would be 1-2 weeks max, and it wasn’t! I had dropped my car off after work and finally received it today 3 weeks later. There was no communication what so ever in regards to my car, after a week and a half I followed up when the car would be ready and they said by Friday afternoon it should be ‘ready’ but they couldn’t ‘guarantee’ it being ready by then without them having it in the garage. So on Friday I call to see what time I can pickup my car and the manager said to me he would give me a call in 5-10 minutes he was just going to follow it up- once again no problem and then it became 2 hours later.. still no call from him, so I decide to call again only yet to be told the painter who has my car his phone was ‘switched off’ so yet again I wouldn’t have my car till Tuesday. By this point I was beyond annoyed and mad and also frustrated at the poor customer service and communication that I received. I called this morning to follow up on my car to say I want the car if it is ready or not BUT they did not answer my calls. So my mum called they answered, and she told them she was going to report them to consumer protection because this is beyond a joke now. Within 5 minutes of her call they called me to say ‘my car will be dropped off by 2pm to canningvale today’ and they will give me a call when they received the car, it was 3pm I was yet to receive a call.. I ONCE again follow it up with them and the manager yet again said to me the painter is ‘running late’ and he just spoke to them the car should be at the garage in 5-10-15 minutes, 40 minutes later I received a call saying my car has arrived and is ready to be picked up. My dad went to go pick up the car for me and once he had got home he noticed that the painters who had painted my car GOT PAINT ON MY DRIVERS SEAT. I’m will NEVER be going through this place ever again. I received a hire car from them which I had to sign a contract that said if I crash the car it was $5000.00 AUD excess. (So I basically didn’t have a car for 3 weeks as I didn’t have a spare $5000.00 if I got into an accident) *photos provided of paint in my car* The first night I had my car I also realised the brakes were ‘squeaking’. Don’t bother wasting your time going to this place it’s a utter joke.Similar opinion? Write a review on ieatwords.com.au!
Find out how easyauto123 compares to other Car Dealerships
Know better, choose better.
SharonSouth East Queensland, QLD
Terrible Service - Hendra
Phoned ahead to check the car we wanted to look at was still available. We were assured it was and would be ready for us to look at when we arrived. After some stuffing about and lots of excuses, we were told the car had been sold however another similar one had just arrived. After waiting around another 20 minutes or so, with no update....we left (having driven in from west of Brisbane). On the plus side, a couple of sales staff did notice us and as if we were being attended to. The rest of the experience was appallingly bad!
Similar opinion? Write a review on ieatwords.com.au!
LukeSouth East Queensland, QLD
Good at first....
The guys at easy auto 123 Hendra - were great at first very accommodating and helpful when purchasing my car. After I purchased it I noticed a couple of things missing from the car and one item that needed to be replaced. From there it was down hill - taking ages to fix the issues, no customer service and not apologetic at all. I won’t be purchasing here again.
Similar opinion? Write a review on ieatwords.com.au!
Stay away
Stay away from this auto dealer Sven Hills. Terrible service, the dealership makes you feel like they are doing you a favour by selling you a car. The VF series 2 Commodore SS I looked at was in absolutely terrible condition. Brakes were literally metal on metal and the steering column would have needed to be replaced. Bad customer service. Stay away folks!
Similar opinion? Write a review on ieatwords.com.au!
SheridanPeel, WA
Very happy with these guys
I bought a Kia Sportage from these guys. Had a few hiccups with the aircon but they kept at it till they got it fixed. I just want to thank Dave for his patience with me lol & a huge shout out to James & Simon - the mechanics that showed so much determination to get to the bottom of the issue & fix the problem. Thank you so much guys. Would definitely recommend these guys.
Soooo nice to have cold air.
Sheridan Ritchie
Similar opinion? Write a review on ieatwords.com.au!
Vlad H.Greater Melbourne (Metropolitan), VIC
Excellent and friendly service
I dealt with Ofelia and found her to be warm, friendly and professional. She went out of her way to assist and was extremely helpful. Would certainly recommend her and can only hope all staff are of the same caliber as her.
Similar opinion? Write a review on ieatwords.com.au!
Deepal
- 9 reviews
- 1 like
- Verified customer
Lowest quality of service, they won't standby their word once the payment is collected.
I bought a car & they agreed to do a spot damage on the rear bumper before delivery. Once the payment was fully settled they just hand painted the damage & left the car for collection which was costing me 72K!!
It's a shame on AHG Group to have this business under them.
Similar opinion? Write a review on ieatwords.com.au!
Find out how easyauto123 compares to other Car Dealerships
Know better, choose better.
Steve ford rangerPerth, WA
Good sales
Joondalup store...... Jarod was our salesman & he was very good, not pushy & tried his best to understand what I wanted, Robin in finance is a lovely fellow & helped us out with insurance, I am happy with what I purchased (so far)
Similar opinion? Write a review on ieatwords.com.au!
JohnnyPerth, WA
- 14 reviews
- 1 like
Do your due diligence always check check and recheck-easy auto123 canningvale
Was looking at buying an VF SS Sedan from easy auto 123 canningvale.
Was told car had FSH but the Car was ex police with little service history (Book hadn't had all services stamped)
Service sticker from easy auto123 said next service due at 112,000klms but the car had 123,000klms on the clock.
If they had recently serviced the car the oil was still dark brown.
In saying that the amount of negative reviews have been put me off buying from them,
Similar opinion? Write a review on ieatwords.com.au!
unscrupulous and poor customer service after sale of product
DON'T GO THERE .
Absolutely abhorrent! EASYAUTO123 Canning Vale- The manager should not have that title He is arrogant and showing very poor customer service.Go thoroughly into insurance cover they offer.
Similar opinion? Write a review on ieatwords.com.au!
Not happy at all
I purchased my car from easyauto123 canning vale.
Before i purchased it i told them to replace the front windscreen as it had 3 spider cracks in it. They told me it had to go over the pits as the rego had run out. The windscreen was not replaced. so i had my DOT inspector check the car over. I was told the windscreen had several chips aswell as the 3 spider chips with 1 over 16mm diameter and should have been replaced aswell as the light bar should have a separate switch from the high beam and the rear view camera should be working these are a...Read more
Similar opinion? Write a review on ieatwords.com.au!
DafiWestern Australia
unscrupulous auto shop! Absolutely unscrupulous
Do not go to this auto shop . They are a unscrupulous retail ! I paid comprehensive service . They did not follow the item list of service they advertised to check my car . My car aircon heating does not work over two years ... and I had checked aircon by a auto aircon technician before came to this easyauto123 and technician comment my aircon has heating issue .but they said my a/c nothing wrong ! They never check at all . I argue with it .then They just add in checking result list this a/c issue by a receiption lady in front of me! Unbelievable !
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Goldieasked
I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.
1 answer
Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.
Tonyasked
What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)
No answers
Waldoasked
I am dealing with seven hill at the moment.. the communications are horrendous next to none.my brother is a car dealer in qld and cant believe the lack of communication and how long it has taken for them to get finance through. He has told me it shouldnt take more than 4 days its been 8 days and counting what is going on?
1 answer
go elsewhere as i did they stuffed me around for a month went elsewhere and got an answer within 1day
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.