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Reviewer Photos & Videos
- Verified customer
Job well done and excellent result
From the outset our experience with Summit homes was great.
Many thanks to Shawn Lewis, our building consultant for his excellent service and good communication. He was always available to speak with us and ready to clarify and help us with any questions.
Our contract manager, Cerys Loader, was full of good ideas and a very good communicator. Her input improved the home in a number of meaningful ways.
As for the building stage itself - it was quick and efficient.
The finished house meets a high standard of quality and this is very much d...Read more
ue to the skill of our construction superviser John Rees, who also kept us well informed. The web portal always kept us up to date and well informed. Thanks for that. Till next time... Peter and Tonia
1 comment
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- Verified customer
Extremely happy !
Extremely happy with the whole process! Completely stress free and super easy to follow the progress using the online portal. The Construction Manager, Glen Allen, was approachable and we never had any issues getting a hold of him. I would also highly recommend our sales consultant, Kurt Behr, who was helpful and straight to the point. His years of experience assisted us with choosing only the necessary upgrades and extras.
Easystart made building our first home exciting and carefree! The home was complete before the expected date and only minor issues were fixed instantly.
1 comment
Summit H.Easystart Homes
Hi Brit,
Thank you for your 5 star review! ... Read more
At Easystart Homes we work hard to make it easy for first home buyers and we’re so pleased that the team have delivered an enjoyable building experience. We wish you many happy memories in your first home! Thanks, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent Team! Excellent Job!
The building and workmanship is superb. The construction process was managed exceptionally well by Marco, the Construction Supervisor. His regular updates were invaluable. He religiously kept to his schedule, ensured good building quality was adhered to and delivered the building ahead of time. He worked with the best trades. The construction process was very smooth; we had no worries at all. We have no doubt that Marco is one of the best Supervisors that Summit Homes Group have.
We are indeed pleased to have chosen EasyStart Homes. Our S...Read more
ales rep, Brian was equally good. He was friendly and knowledgeable. He patiently guided us through the whole process of choosing the best location and selecting suitable house design. Jacqui, our Contracts Administrator, was great. She is very knowledgeable and was very helpful from prestart stage. Her advice and recommendations were valuable. We have no hesitation in recommending EasyStart to other prospective home owners!1 comment
Summit H.Easystart Homes
Hi Chris & Zippy,
Thank you for your amazing review!... Read more
The entire Easystart Homes team work hard to make it easy for first home buyers. We pride ourselves on excellent communication and assisting through the entire process. We are so pleased that your journey towards your first home dream has been an enjoyable experience. I’ll be sure to share your comments. Best Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Amazing Sales Rep!
Overall, workmanship and build was good. There were minor build issues, but after contacting the site manager these were quickly resolved. Occasionally the site manager was slightly difficult to contact, however once he was contacted he provided amazing service and promptly responded to any issues raised. Very happy with the Sales Rep Shawn, he was dedicated to giving us the best service and advice possible. Easy to contact, friendly yet professional service, and was more than happy to go the extra mile. All the workmen on site were extremely friendly and made me feel welcome to look around and ask any questions, the bricklayer in particular.
1 comment
Summit H.Easystart Homes
Hi Jarrod,
Thanks for taking the time to review Easystart Homes. Customer communication is at the heart of our built around people philosophy and our team really work hard to deliver on this, it's go... Read more
od to hear any minor issues were quickly resolved.Similar opinion? Write a review on ieatwords.com.au!
Li GongPerth
- Verified customer
Excellent Job
My new home journey with Easystart Homes is pleasant and stress-free. Easystart Homes have very friendly and professional staff who all helped me through the whole process. Special thanks to my new home consultant Shawn Lewis, contacts administrator Cerys Loader and construction supervisor Marco Palezza. At the beginning, Shawn helped me with the floor plan effectively and patiently till I was happy with it. During the prestart meeting, Cerys gave me useful and practical advice to make my home more lovely and smart. Further to the building pro...Read more
cess, Marco and his team made an excellent standard. Meanwhile, he always kept me updated with new photos and building schedules to save me visiting the site. The whole process went very smoothly. Now I am quite happy with my new house. They all did a very good job. Thank you all for your hard work and help. I appreciated it. I would highly recommend Easystart Homes to anyone who wants to build a new house.1 comment
Summit H.Easystart Homes
Thank you for your independent review. We work hard to make it easy and pride ourselves on delivering a quality build and excellent customer service. We’re happy you’ve enjoyed your email updates – it... Read more
’s such a great way to share in the progress. I’ll be sure to pass your comments along to the team. Best Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
CarinePerth
- Verified customer
The end result exceeded my expectations.
Our journey has been very enjoyable, had ups and downs but luckily everything has been dealt with well. I'd say all the staff we dealt with were very helpful, always available for any queries.
We were very spectical before going with easystart homes, we had a good look around first, compared a lot and ended up here.
Our consultant was Simon, he was our first point of contact; he made a good first impression of the company. I loved how he was not pushy at all ( which I hate when people do), he worked around our budget and needs. Very professi...Read more
1 comment
Summit H.Easystart Homes
Hi Carine,
Thank you for taking the time to write such a wonderful review. The entire Easystart Homes team work hard to make it easy for first home buyers. We pride ourselves on excellent communicatio... Read more
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ShaleenPerth, WA
- 2 reviews
- Verified customer
Best Decision, Excellent Team, Highly Recommended!
The thought of having a first home is very exciting but maybe very stressful as well. You wouldn't want to be in the wrong hands. You want to go with a company you can trust. We are very very pleased to have chosen Easy Start. It is one of the best decisions we have ever made. Nothing was too much trouble for this company.
From our Sales rep Kurt Berh who was knowledgeable, reliable and helpful, and guided us to choosing the best location and house design. He went the extra mile in answering our questions and addressing concerns even at the...Read more
later stage of the construction. For us newbies, we felt we were in good hands. He was our "go to person" and he's happy to help. Gary Pope, our financial consultant did an incredible job as well. He was most patient and accommodating, he helped us achieve this great goal. Our contracts Administrator Jana England did so well in guiding us during the pre start stage. She went through all details of the house with no stress and with very helpful input. Meanwhile, Gary Pellington our Construction Supervisor, did an amazing job. Gary and his team work to an excellent standard.The construction went very smoothly and we couldn't ask for more. It has been a stress free journey and cant wait to get our house keys. Communication was great and the home portal system is a great way for regular updates of the construction progress. Thumbs up to Summit- Easy Start! You're a brilliant team!!! Highly recommended1 comment
Summit H.Easystart Homes
Hello Shaleen,
Thank you so much for your lovely review. As part of our ‘built around people philosophy’ customer service is at the very heart of what we do and we’re happy to provide an amazing build... Read more
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Jemima and DarrylPerth
- Verified customer
Fantastic! Fast and stress free.
Couldn't ask for a better place to build our home. Easy start homes have very friendly staff who all helped us through the process and made us our dream home. Special thanks to our new homes consultant Kurt Behr, construction supervisor Alistair Hunt and our Contract administrator Amy Allars who all did a fantastic job and helped us every step of the way. Very quick and easy build, didn't have a single problem getting everything we wanted in our home. Stress free and would most definitely use them again in the future.
1 comment
Summit H.Easystart Homes
Hi Jemima and Darryl,
Thank you for your fantastic feedback. We’re thrilled that you’ve had such a quick and stress free build with Easystart Homes. I’ll be sure to share your review with the entire team. Enjoy your new home!... Read more
Thanks again, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
First build couldn't have been easier!
We were on the hunt for our first home when we strolled into the Adina at Calleya estate and met Glen. He couldn't have been more helpful and available whenever we had questions and made suggestions that we hadn't given much thought to. Pre-start was simple and straight forward with Jana. She really explained the build process thoroughly and any questions we did have after the meeting was answered in a detailed and timely manner. Marco was our site supervisor once we went to construction phase, he was exceptional in his attention to detail and ...Read more
communication was second to none. We were overseas for the better part of construction and Marco made sure to email us with updates and photos so that we were never left uninformed. Organisation was outstanding with all stages of construction meeting the dates that Marco had provided us with. Overall, we couldn't be more impressed with Easy Start and Summit Homes Group. The service has been impeccable and we are already eager to do it all over again. Thanks team, we will back!1 comment
Summit H.Easystart Homes
Hi Ryan,
Thank you for your amazing review! We pride ourselves on customer service and communication as part of our built around people philosophy and we’re so happy that your building journey was su... Read more
ch a positive experience. I’ll be sure to share your review with the entire team.Similar opinion? Write a review on ieatwords.com.au!
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LaurenPerth
- Verified customer
Stress free build from start to finish !!
We had our initial meeting with Shawn he was able to help us come up with a house design my husband and I both loved and was always available to answer any questions we had about the build.Cerys from pre start was able to help us with all our selections it was a breeze to get through thanks to her advice and input.John Rees was our site supervisor he went above and beyond keeping us informed with constant photos of our build as well as answering any questions we had along the way our family and friends are amazed at how quick we got in from the time the slab went down and the quality of the build I would 100 per cent recommended Easy Start homes
1 comment
Summit H.Easystart Homes
Hello Lauren.
Thank you so much for your 5 star review! We're so pleased that you've been delivered a stress free, quality build and such great customer service all the way along. I'll be sure to sen... Read more
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- Verified customer
Exceptional from the beginning!
The workmanship and build quality of the property so far is perfect.
The build has been managed exceptionally well by Marco, our site supervisor, who has kept us updated every step of the way. The trades have completed the job in the time frame outlined to us by Marco. The customer service and support has been amazing, we can't wait to move in!
Jess
1 comment
Summit H.Easystart Homes
Hi Jess,
Thank you for your great review! Our team work hard to make it easy for first home buyers and we pride ourselves on excellent customer service. Congratulations on your new home! We wish you many happy memories.
Thanks,
Jay (marketing)
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JacintaPerth
- Verified customer
Stress free build
My experience with Easy Start homes was great. I had initially decided to go with another builder, and after a stressful month of trying to sort out the house plan and blatantly dishonest tactics to get me to sign the contract with them, I contacted Brodie at Easy Start homes who was able to show me a plan that I was happy with, that suited my budget and complied in a matter of days. From then the process was so smooth and stress free. Jacqui was my pre start consultant and she was extremely competent, very knowledgeable and I felt very confide...Read more
nt in her ability to ensure that there would be no miscommunication issues from pre start to construction. Jamie was my building supervisor and there were no issues throughout the build, the quality was great and any questions were attended to promptly. The communication and customer service throughout the whole build was great, with constant updates via the @home portal. Everything that I needed to do was set out so clearly in the paperwork and explained by Brodie, Jacqui (and Therese when Jacqui was on leave) and Jamie. I found Easy Start homes to be really open and transparent and felt confident that I was going to get a house I was happy with.1 comment
Summit H.Easystart Homes
Hi Jacinta,
Thank you for your fantastic review! As part of our built around people philosophy, we work hard to deliver great customer service and we're happy to hear you experienced this throughout y... Read more
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- Verified customer
Great experience from start to finish
I've had a really great experience with Easystart Homes. Simon was my consultant, I had been looking at another potential builder, but decided to go with Easystart based on Simon's reassurances about the quality and professionalism of the Easystart team- and I'm so glad I did. Every stage of the build has been really smooth- Simon listened to what I wanted and organised the changes I wanted to make to the house design and I ended up with exactly what I was after, within my budget but still with a quality finish. Jana made the prestart meeting a...Read more
nd all subsequent admin bits and pieces really easy, and she always responded to any queries or worries (big or small) I had without any delay or hassle, and always in a really friendly and approachable manner. My construction supervisor was Andy. Andy was great- he was both professional and helpful through the build. Andy was also great with communication- he was happy to answer any questions I had about the build and regularly put progress pictures up on the online customer portal (which was a great way to watch the house take shape). Having had several family members go through the building process in recent years, they have all commented on what a great service I've received, and what a great quality home I've been presented with. So overall I've been really impressed with everything from Easystart- its really been exceptional - and I will be recommending them to any other friends or family that are looking at building. Thanks to Simon, Jana and Andy.1 comment
Summit H.Easystart Homes
Hi Brooke,
Thank you for your 5 star review!
At Easystart Homes, we work hard to make it easy for first home buyers. As part of our build around people philosophy we pride ourselves on customer servic... Read more
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Liesl
- 2 reviews
- Verified customer
Excellent service and support with open and quick communication
I'm so happy with the quality and workmanship of my home. It looks great! The build was stress free and I love the online portal for 24 hour updates and seeing what process steps are coming up. Customer service and support was perfect - quick responses to my emails and if any issues arose it was dealt with quickly and easily.
1 comment
Summit H.Easystart Homes
Hi Liesl,
Thank you for your 5 star review!... Read more
We work hard to make it easy for first home buyers and pride ourselves on delivering a quality build and a stress free journey. We’re happy you enjoyed the portal – it’s such a great way to share in the progress updates. All the best in your new home! Regards, Jay (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fantastic Service from start to end :)
From the initial meeting with Shawn through to prestart with Jacqui and the build with tony and Marco the level of service I received was superb. Shawn was able to provide me with realistic advice, costings and timeframes for the build, Jacqui was helpful with the selections and Marco had such a strong eye for detail and made sure everything was as per the plan and of quality workmanship. i would definitely recommend them for anyone who wants as stress free a build as possible, the team really did make it easy and I love my new home! Great job team! :)
1 comment
Summit H.Easystart Homes
Thank you for your 5 star review Nicholle! We work hard to make it easy and we're so pleased to have delivered you a quality home which you can enjoy for many years to come. Thanks again, Jay (Marketing)
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EmiPerth
- Verified customer
Great work; almost there!
From the day we started this journey with Shawn Lewis, just over a year ago, this building company has continued to delight us. Everyone from Shawn, our sales rep, Isabella who did our prestart and Sasha the site supervisor, they have all made the building journey an exciting one for us. Special credit goes to Shawn for actively going far above and beyond to ensure that we got a great piece of land in a descent suburb, worked tirelessly with all parties involved to make sure we got the best deal that met all requirements, and within our budgets...Read more
. He was and continues to be professional, empathetic to client needs (not many sales reps have this trait) and focused in a true way. Together with the rest of the team, Shawn continues to strive towards ensuring that our finished product is of the finest quality. We should be a couple of weeks away from getting the keys, and are so looking forward to PCI. Great work Easystart team! Emiria and Phillip1 comment
Summit H.Easystart Homes
Hi Emiria,
Thank you for your 5 star review. PCI and key handover are such exciting milestones in your building journey and we look forward to sharing these with you.
We’re always striving to work har... Read more
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- Verified customer
A stress free experience to your new home!
I was very surprised at the end result of my home, simply because I was a first homebuyer on a budget but the workmanship was of high quality.
My site supervisor Paul Swarbrick was exceptional in managing the build. He made himself readily available over phone and email for any of my questions and had excellent attention to detail. He made me feel at ease particularly because I didn't understand many of the home building processes. His hard work made my experience stress free.
I felt I was supported through the entire process. Any time I...Read more
had a question someone from Summit answered it within a day if not faster. Also I had weekly updates of the home via a website where Paul uploaded photos for me to see. I purchased this home on my own and was a little nervous as I didn't know what to expect but Paul and Summit made it very easy.1 comment
Summit H.Easystart Homes
Hi Bec,
Thank you for your review. We pride ourselves on working hard to make it easy for first home buyers and we're so glad to have delivered you a stress free building journey - I'll be sure to pa... Read more
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Exsarge53`Perth
- 2 reviews
- Verified customer
Downsizer's Delight
This is our second build having built 30 years ago with another well known Perth builder. In all honesty I can say that this experience has been so much easier than our first home. From the moment we saw the Clementine we fell in love with it. From our initial discussions with Simon at the display, through our prestart process with Marie and our build with Supervisor Noel it has been a pleasure dealing with Summit Homes Group. The online prestart selection through our customer portal made our journey easier and the updated photos and feedback from our Supervisor has been brilliant. We couldn't be happier with the end result. Thank you to all for our "rest of life" home.
1 comment
Summit H.Easystart Homes
Thank you so much for reviewing Easystart Homes. We work hard to deliver a well-built home with exceptional customer service and we are so glad to hear about your experience. I will share your review ... Read more
with the team. Enjoy your new home. Regards, Tracy (Marketing)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Amazing experience Building with easystart homes
From start to finish our build process with Easystart homes has been great, we meet with our salesman Toby at the display in Byford, we outlined our Budget and preferred locations and what we wanted in our house, Toby showed us what we were able to get, we ended up in a completely different area (which works so much better for us anyway) and it was cheaper than our target areas ,we had our pre start meeting that went without any issues (we had been warned that this is where the builder would get pushy and try take our money) but this wasn’t th...Read more
e case, being first time Builders Isabella took the time with us to make sure we were happy with the choices we had made and that the cost meet our budget …… the slab went down on 03/03/2016 and construction was completed on 15/09/2016. Our site supervisor Brendan was Great…… he sent us a weekly update as well as uploading photos to the customer portal, answered all of our questions (no matter how silly they were) and ensured that our first house was built to the Highest of standards using the best trades. We had our final inspection on the 16/09 with only 4 issues found, Brendan ensured they were rectified the same day. Now just to get the Keys and start Living in our new house, we cannot wait. Thankyou Easystrat homes for the trouble free experience1 comment
Summit H.Easystart Homes
Hi Geoffrey, Thanks for your 5 star review. We are just as excited to handover the keys to your new home. Really appreciate you taking the time to review us and i will be sure to share your review with the team. Thanks Tracy (marketing)
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- Verified customer
Stress free first home builders
Initially wasn't in a position to build a house but Shawn our sales consultant worked hard to come up with viable options. Shawn was always there if we needed to ask any questions and consistently checked up to make sure we happy with progress.
Our pre start meeting went fairly smoothly with Therese; a few hiccups with our colour selections available in our suburb but no major issues.
Our site supervisor John was outstanding. Always keeping us up to date with progress reports. Built within 4 months of slab down and no major defects or setbacks.
1 comment
Summit H.Easystart Homes
Thanks Josh for your 5 star review. Our Easystart team works hard for first home buyers and we are so happy that you are enjoying you new home so soon. I'll pass your review to Shawn, John and the whole team. Thanks Tracy (marketing)
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Summit H.Easystart Homes
Hi Peter,
I’ll be sure to share your kind words with the entire team and we all hope you have many happy years in your Easystart Home. Best Regards, Jay (Marketing)Thank you for your amazing review!
We pride ourselves on building excellence, quality construction and exceptional customer service as part of our ‘built around people’ philosophy. ... Read more