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Reviews

3.9

610 reviews
5
(335)
4
(102)
3
(35)
2
(32)
1
(106)
  • Value for Money
    3.6 (42)
  • Timely DeliveryYes (78%) · No (22%)
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Judy P

Judy PGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Awesome service

published

Ordering was easy to do on my pc and delivery driver was excellent and our order arrived earlier than expected. Will definitely continue to use eat now when ordering our take away.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

KLJ

KLJSydney, NSW

  • Verified customer

Very easy to use

published

This website made ordering very simple the menu was easy to read and navigate. The food order we received was fully correct. Would definitely
use again in the future thank you



Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

LeonaB

LeonaBSouth East Queensland, QLD

  • Verified customer

Perfect

published

I love ordering through the app. It is so quick and easy to use. I always order the same thing so it is great just selecting my previous order to re order.

Value for Money

Review collected in partnership with EatNow.com.au

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LynnM

LynnMMetropolitan Adelaide, SA

  • Verified customer

Pizza delivery

published

Pizza was hot and arrived within half an hour pleasantly surprised. Online payment easy. Will use the service again, do not order take out on a regular basis. Delivery driver was pleasant and friendly

Review collected in partnership with EatNow.com.au

MartinA

MartinASouth East Queensland, QLD

  • Verified customer

Thai Lanna house pick up

published

Food was ready on arrival. Food wasnt hot enough tough. I would definitely recommend Lanna house as a delicious thai food restaurant. It would be awesome to receive more deals

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

LesleyE

LesleyEPerth, WA

  • Verified customer

Excellent service and food

published

Shalimar from Wembley - food is delish - arrived on time, piping hot! Delivery person was polite and punctual. Ordered for around 7pm, arrived at 6.50pm. I will definitely use this service again.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

mick57sween

mick57sweenPerth, WA

  • Verified customer

Easily accessible

published

Easily accessible menus and offers from your local food outlets options to pay are good to delivery time are quite good drivers polite and friendly overall a good good experience

Timely DeliveryYes

Review collected in partnership with EatNow.com.au

PaulT

PaulTMetropolitan Adelaide, SA

  • Verified customer

Great service

published

Easy to use app and delivered what they promise. My food was ready to pick up when I got there. I will be using the eat now service more in the future.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

aisha

aishaSydney, NSW

  • 4 reviews

Terrible

published

Gives me so much anxiety each time I order from this place. Unprofessional and always saying 15min for over an hour. Disgusting. Food cold as he'll. Restaurant 2mim away. Do not bother. Uber eat or pick up food yourself.

Value for Money
Timely DeliveryNo
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GarryR

GarryRSydney, NSW

  • Verified customer

excellent, very easy to use

published

quick and simple way to find great food locally.will use this service regularly, for our take away requirements. great communication and timely updates. great to use while travelling, to find good eats

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

  • Verified customer

Great food

published

Fantastic food, but arrived 40 minutes before the time I requested. Just got home in time to collect it. The food is Good Value for money and will certainly order it again. One of my favourites

Value for Money

Review collected in partnership with EatNow.com.au

JennyC

JennyCGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great way to order and great way to pay.

published

Love this site I have been sick and housebound. Wanted to have a pizza and logged on and found my favourite pizza place, placed my order and all good. I am going to recommend this site to all my friends.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

First time use. Didn't get all of our order. Didn't get a refund

published

We can no longer call our favourite Thai restaurant as they only take orders through this app. So we downloaded the app, ordered the food, then realised a dish was missing when we got it home. Again, because we can't call the restaurant we couldn't resolve it. We immediately sent a message to Eatnow. This was 8 days ago. They have not responded other than to say they would look into it, and haven't responded at all to follow up emails. Pretty terrible service and ripped off on our very first order. Not a good start.

Value for Money
Timely DeliveryNo
  • Verified customer

Late night dinner.

published

Food came hot and tasty time, and delivered by a nice guy. Only minus, $7.00 for 3 mouth fulls of Bacci ice cream? I feel bad when I have no change to tip. Maybe eatnow could add the option to an other wise great service.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

  • Verified customer

Easy app!

published

I have EatNow as an app on my phone, it’s very easy to use and a bonus having various ways to pay. My order and confirmation text/email were received very fast.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

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  • Verified customer

Gets it right every time!!

published

When I’ve used EatNow I’ve always gotten exactly what I’ve ordered when I’ve ordered. My Marie’s Pizza is always fresh and ready for me when I pick up. Will confidently use again.

Value for Money

Review collected in partnership with EatNow.com.au

Adam T

Adam TGreater Melbourne (Metropolitan), VIC

  • Verified customer

On time, still fresh

published

Received order as promised, food was on time and arrived fresh enough considering travel time. Some potato cakes were oddly small and we were short 2 dimmies but got us put od trouble - would use again.

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

  • Verified customer

Do not use eatnow

published

Had a bad experience last night. I ordered and paid online and got a text and email confirmation. My husband went to pick up and they hadn't got the order. The shop owners are absolutely fed up with it....has happened numerous times. So we got our food nearly an hour later. Not happy. Will ring store direct in future.

Review collected in partnership with EatNow.com.au

Lynne

Lynne

  • 2 reviews
  • Verified customer

Easy wonderful

published

Easy way to order a meal I don't do it often but have never had a bad experience. My pizza from Marie's was
delivered on time, driver was courteous and friendly

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

NicoleH

NicoleHSydney, NSW

  • Verified customer

Great service. Very easy to use

published

Easy to use. Finds my house in a new estate and makes take away an easy choice. Would definitely recommend it to anyone thinking about not cooking for the family

Value for Money
Timely DeliveryYes

Review collected in partnership with EatNow.com.au

Page 2 of 31
See all EatNow.com.au reviews

Questions & Answers

Gday

Gdayasked

I submitted feedback regarding a 40 minute delay on our food, no correspondence to let us know. Havee not heard back, would like a refund. It ruined our night, threw our plans. Thankyou

No answers
Joana C.

Joana C.asked

My order was approved cancellation by kitchen lahori last friday because time of delivery was inconvenient (they wanted to deliver 2-2.5hrs after approving my order-their site suggested they can deliver earlier). May i know how refund works on your site?

1 answer
EatNow.com.au
MenulogEatNow.com.au

Hi Joana,
refunds work differently depending on the situation (e.g. was the order accepted by the restaurant first or cancelled straight away, was it delivered etc)
If I understand you correctly you cancelled the order directly with Kitchen Lahori and you never received the food?
In this case please contact us on [email protected] with your order details and a description of what happened and we will arrange the refund for you.
Regards,
The EatNow Team

Get an answer from our members and EatNow.com.au representatives

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