eBay Questions & Answers

all you really need to do is have a look at the all negative reviews about the scams & make up your own mind

Buying anything on eBay is a risk. It's full of scammers.

Sounds like a phishing scam. You can usually tell if you've opened the email & the reply email address looks like random text & appears dodgy.

its a scam its been going on for a while

Dodgy scam, a bit like eBay really. Used to be good before the scammers took over .

Why does E-Bay show items as being AUSTRALIAN STOCK when they come from China.

It's not eBay that marks it Delivered, it's the courier. eBay just shows you what online tracking says.

@ Len1010,
Tax avoidance scam to save the 10% GST which applies to products sent from overseas, eg. from China as well as taking advantage of low postage charges. If you take a look at Aus Post domestic charges you quickly realize that expecting to buy an item for under 10 bucks locally with free delivery include is not realistic.
With most Chinese made products Aust based sellers either buy in bulk from Alibaba and try to compete with Chinese based sellers or for low volume items they order from AliExpress and item is shipped directly to you.
May as well cut out the middleman and order directly from China. ;-)

I bought one 2 years ago from eBay it was fine maybe had some refurbished parts. It just depends on who you buy off

Three years ago Fine But from my recent bad dealings I would advise you to look elsewhere.

It seems that some overseas companies say they are in Australia and clearly not from my experience so no I wouldnt

get one & find out

i am not going to waste my money on fake

Well why ask the question in the 1st place if your not going to waste your money on a fake how is anyone else expected to know Just buy one & find out

a review for what

Depends on the conditions outlined in the specific review site you are visiting.

yes, there is an edit button.
The three dots on the bottom right of your review gives you a choice of edit or delete (it just has report for you on other people revies)

a review for what & where

Depends on the conditions outlined in the specific review site you are visiting.

You need to go above the person you spoke to on the phone. If you feel you've been unfairly treated by ebay, sellers or buyers ask to speak to someone from senior management, the call center have no authority to change anything.

contact e bay & ask them

I believe you can also add a reply to their feedback.
Say something like "I am sorry you are unhappy, but you have been offered a full refund if you just return the faulty but undamaged item, I do not understand what else you want.

you can buy anything you want, but if it is a ‘declared’ item, or something that resembles a firearm, it will be confiscated at the border/port of entry. Talking from experience. AustFedParliament is currently (2018) looking at regs re gelblasters; but even if the Fed allows them in they’re still banned from being brought into Vic.

Hi, ebay do endless updates and have Mc Screwed squillions of sellers shops. For the last 2 years there has been a severe problem where 1/2 of my stock photos are completely deleted, stuff that sold a year ago is now relisted again???- and so far I have found 200 sold items back up for sale???some items are listed twice, some now have 30 days only for the duration instead of auto list, 61 of my items have only x1 photo left- I also have 400 odd items that are just gone and missing in action... f**K knows where they vanished to??? It's fair to say that my ebay days are over. It will take me a good year to fix the mess and this is now the 2nd time it's happened.

No idea about this

I wouldn't although being a buyer you have more rights and protection on Ebay, but I say look else where first. If you have not already purchased it from Ebay.

i do not understand this question :)

They are hard to reach other than by their chat. Not very handy when you need to send a letter of complaint. But you can try what they sent me:

Hello,
Thank you for contacting eBay. To serve you in the best possible way, we would like to speak to you on the phone. Here's how to reach us:

1. Click the "Help & Contact" link at the top right of most eBay pages.
2. Click the "Contact eBay" tab and sign in.
3. Select the topic that fits your question or concern. If your issue isn't resolved with the information provided, please click the "Call us" link. You'll see a phone number and a PIN to use. The PIN expires within 15 minutes, so if you're not able to call us within that timeframe, please click the "Call us" link again for a new PIN.

If you're deaf, hard of hearing, or speech-impaired, please contact us through an IP relay service.

Our representatives are available 5:00 am-10:00 PST pm, 7 days a week. We look forward to helping you.

-- Please don't reply to this message. It was sent from an address that doesn't accept incoming email. --

Thanks,

eBay

You're better off not using ebay, try find another means of buying and selling. If you sell something, and the buyer has an issue. Ebay will not back you up.

Hey YongJia, yeh ebay has lost the plot-they are killing their own business and their reputation is in the gutter and been there for a while now. I am in the process of transitioning all of my worldy goods for sale to:- " ebid.com.au "'- so check it out- small in comparison but you can transfer all of your feedback scores and for a $50 initial lifetime member fee+ 2% upon sale it is a heap better, plus you can elect to sell only in Australia. Currently on ebay I pay 9.5% comission on sales+ 9.5% on the cost of postage as well!!! Who does that??? Greedy ebay does! So forget about ebay and do yourself a favour- go the- ebid.com.au- and spread the word!!!!
Best Wishes-The Bonsai Lady.

Ebay unfortunately does have allot of dishonest sellers and buyers. Trying to tell good from bad is difficult. To sell is not so cheap, to buy is easier and mostly cheaper but don't expect a warranty on items. Your experience explanation is a bit confusing. it seems you bought items which resulted in the seller laying a complaint of money not paid to him which resulted in a strike to you and banning of your account and therefore item not sent or your method of payment was not accepted or got cancelled or bounced. If this is so then I suggest you phone them again and try explaining. If one person is not helpful ask for a supervisor or email support. It is better to first have a verified account before trading but they do have guest features. Before you contact them read up on all policies so you know how to explain the problem in their terms.

Paypal give you 6 months to dispute purchases and the opportunity to provide evidence that something is not right. You can still dispute if 6 moths is not up, providing you used Paypal. You will find instructions on the net on how to dispute, as well as Paypal website, and probably a youtube video. Good luck!

Id recommend using PayPal if you're using eBay as they hold the funds for 21 days and if you don't receive your ordered item you have more chance to get your money back and if you're still concerned then you're better not to take the risk

Forget ebay and start selling and buying at:- "ebid.com.au". For a $50 initial lifetime fee+2% commission on sales it is peanuts in comparison, with 'HONEST sellers, not as big but getting bigger every day-So spread the word....
The Bonsai Lady

Paypal only hold for 21 days if you are new to Paypal and ebay. Otherwise funds are immediate

Had this happened with one buyer.
Think it is to do with the buyer personally; they probably have an option to confirm payment after the item(s) have arrived.
Sadly that sale ended up as a refund so couldn't provided further info.
Could be to do with the payment methods as well but not sure.

Yes, if you have sold under 25 items they will hold the money for 21 days. So if you need to pay postage or pay for your stock forget about doing it during that period. Once you hit the 25 sales new payment clear straight away. I am now past the 25 but still waiting for the cleared payments of the initial sales. Not to mentioned there fees are highway robbery! good luck to Aussie sellers, terrible platform to sell on but if your happy making a few dollars (literarily) on items around $100 go for it oh and if you don't mind waiting a month for money to come through, because the sellers don't have bills to pay apparently (or postage to send the product)

Yes i know of the 21 days and it's a precautionary measure to protect the buyer and seller as the product may take some time to get delivered in snail mail courier services or the item may be faulty - i usually use PayPal account - it's way better at least in my opinion

I bought a phone from this companyon ebay. It was suppose to be new but Apple proved it was two years old and had been worked upon by a third party. I made a claim in vcat and a order has been issued for the Company to refund the cost of the phone plus they are liable for court costs.

yes they show nice picture of the clothes but once you get it, its the cheap quality stuff which is not worth a penny.