??!

Reviews

4.6

296 reviews
5
(233)
4
(39)
3
(5)
2
(10)
1
(9)
  • Build Stage
    • Post-Construction (60)
    • Pre-Construction (49)
    • Mid-Construction (16)
  • Customer Service
    4.8 (99)
  • Site Admin
    4.8 (71)
  • Timeliness
    4.6 (76)
  • Structural Integrity
    4.8 (53)
  • Plumbing & Waterproofing
    4.7 (49)
  • Electrical & Lighting
    4.7 (47)
  • Flooring
    4.8 (48)
  • Transparency
    4.7 (88)
Previous
Next

Reviewer Photos & Videos

  • More

Building with Eden Brae - A Wonderful Experience

published
Paul B.

Paul B.Sydney, NSW

My house progressed quickly with the expertise of Jay organizing all the trades.

published

Eden brae provided a great house and were quick and helpful throughout the whole build process, my site supervisor Jay was great and always willing to talk to me even long after he should of finished for the day. I couldn't recommend EBH any more if i tried. He even answered questions regarding building code etc post build.

Excellent experience of my building construction

published

Excellent organization and onsite management of my building construction by Jay Dunstone and team. Throughout the eight months of construction, the construction team always kept in touch with us and made sure we were well informed with every stage. Very satisfied with the quality of construction and overall planning. Definitely will choose Eden Brae Homes again in the future.



Home Builders

Find out how Eden Brae Homes NSW, Norwest compares to other Home Builders

Know better, choose better.

Compare all
Dr.Sreejith

Dr.SreejithSydney, NSW

Top quality home with hassle-free building experience overall

published

Very well organised through out the whole process. Very supportive and always approachable site supervisor.
Very thoughtful designs and top quality work
Very satisfied with the overall experience
Slightly expensive because standard inclusions were not great. The price went up by 10% when I upgraded everything to my taste and satisfaction

Eden Brae - Elara Marsden Park

published

Overall we are very happy with the end result, our Supervisor Jay Dunstone has been very helpful and extremely approachable and responsive during the build process and now also under the maintenance period. Daniella in the office I also hold in high regard as she was very helpful & professional. The workmanship with the painting is extremely poor but given we are now under the maintenance period I am of no doubt that Jay will make good as he has always done in the past.
Had a leek in the en-suite and they resolved my issue first thing the next day, as a whole the entire family loves the new house especially our two daughters who love their new rooms.

glife18

glife18Sydney, NSW

Great first home build experience

published

I would like to thank Eden Brae for a great experience so far. Choosing everything was a bit overwhelming but the staff were very helpful and supportive.
Having a Customer Service Administrator was so helpful and I have appreciated all three of the ladies who helped me especially Joanne Forest’s patience, understanding and support very much! Thanks Joanne!!
I look forward to the build commencing and this next stage and then moving into my beautiful brand new Eden Brae home!

Louise O'Neill

Louise O'NeillSydney, NSW

Thank you David Elliott

published

Thank you EBH for an amazing job

published

The workmanship was excellent and any questions we had during the process were answered promptly and effectively.
From admin staff Kayla & Brittany to our site supervisor Cameron to Mick & Bev in management all involved were extremely professional. We couldn’t be happier with the process and the finished product and highly recommend EBH to anyone looking to build.

MHK

MHKSydney, NSW

Excellent communication experience

published

We are building our new first home with Eden Brae. The experience so far with Eden Brae is amazing. Customer service was brilliant in terms of updating, helpful and keeping up with everything. Thank you for your amazing organization skill and for keeping us up to date on what is happening with our new home. We can not wait until the construction commences.

Thank you

Home Builders

Find out how Eden Brae Homes NSW, Norwest compares to other Home Builders

Know better, choose better.

Compare all

Administration

published

The service that I have received through Admin area was good, correspondence and email were answered promptly and within a timely manner.
The reason I have given a four stars review was because during the colour selection process, the one thing that was very important to me was the appointment for lighting of the house. I did not get a chance to sit down with the consultant due to an unforeseen reason which I have explained to the reception but they were unable to fit me in for a different time slot, instead everything was done through email which i find quite confusing and disappointed.

Naomi

NaomiSydney, NSW

Went nice and smoothly.

published

Through the building process and now post construction period, all has been quite smooth, both our customer representative and site manager were very attentive and quite quick to respond to all our questions and inquiries! I would highly recommend Eden Brae for the quality of workmanship! Our final purchase price was extremely close to initial coatings, there were no hidden costs or surprises.

Exemplary customer service!!

published

We can’t speak highly enough of Emily Waters, our Customer Service Administrator - EBH. Emily displayed professionalism in every aspect of the process and we were very impressed. She responded promptly to all our queries, was very attentive and efficient. She was very clear in providing us with the information and left no question unanswered.
Emily- Thank you once again for your exemplary customer service.

Aaron S.

Aaron S.Sydney, NSW

One of the easiest things I have done

published

Amazing customer service!

published

As a first home buyer, me and my wife were worried about the pre-construction process. We thought that it is too complicated and might get lost along the way but thanks to Emily Waters who made it so much easier and stress free for us. Guiding us step by step and making sure it happens in a timely manner. Her great communication skills, attention to details and good attitude made our experience even better. Keep up the good work and looking forward to the construction phase.

Anonymous

AnonymousSydney, NSW

Great Customer Service

published

Thank you very much Eden Brae for guiding us to build our new home.
Can’t wait to see the finish house in Marsden Park. Thank you Emily Waters for your patient, great customer service and quick response whenever we have questions.
Your Job Number: 0021433
Your CDC Number : 8043399

Home Builders

Find out how Eden Brae Homes NSW, Norwest compares to other Home Builders

Know better, choose better.

Compare all
Cooke F.

Cooke F.Sydney, NSW

0019896 - consultant Kayla, site manager Scott Wallyn

published

Kayla was a great point of reference from start to finish. If we had any issues or concerns she was able to provide a response and set concerns at ease

Michael

MichaelSydney, NSW

Great Customer Service & Highly Recommended Home Builders

published

I’m glad to have chosen Eden brae for our very first build. Eden brae have been amazing throughout the pre-construction process. Annique our salesperson was very helpful at all times, provided us with great suggestions and responded to all our questions promptly. Allysha our customer service officer has been more than helpful. She is always prompt and helpful and patient, I couldn’t recommend Eden brae enough! Thank you so much to the Eden brae team in helping us build our home.

Matho

MathoSydney, NSW

  • 2 reviews

Very happy with the progress and customer service

published

Very happy with choosing Eden Brae to build the house. I had Kayla Griffin as my contact person she was responsive and did all the necessary work on time. They started the building on time as noted in the contract, so overall we had a good experience so far.Job Number – 0023181.

Titiksha P.

Titiksha P.Sydney, NSW

Site Supervisor and Quality of Build

published

I just want to state that we highly recommed building with Eden Brae homes and a big Thank you to our site supervisor David Elliott for being absolutely fantastic. He was always contactable and very prompt and all issues were resolved very quickly. Our CSO Johanna was also fantastic and very prompt and all matters very attended and resolved quickly! The house looked far more amazing then we had hoped and the quality of build was fantastic. We would gladly build again with them and highly recommend to others going forward.

Efficient and great customer service

published

I’m glad to have chosen Eden brae for our very first build. They have been amazing from the very beginning. Our salesperson Kristin was friendly and helpful at all times and responded to all our questions. Kayla our contact person from admin stage has been beyond amazing. Kayla is always prompt and helpful and patient, I couldn’t recommend Eden brae enough! Thank you so much to the Eden brae team in helping us build our house . Eden brae have chosen great staff to represent them.

Page 4 of 15
See all Eden Brae Homes reviews

Questions & Answers

Raj

Rajasked

NSW, Norwest

I have got 357 m2 land in Schofields and looking to build double story with $270 to $310 . Any suggestions please

1 answer
Cooke F.
Cooke F.

We had a custom built home with Eden Brae due to our block size being 370s/m.
It was called a Wyndham27
Not sure if they can build or amend the sizing

Get an answer from our members and Eden Brae Homes representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.