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Reviews

(424)
(19)
(6)
(7)
(50)
  • Product Quality
    4.0 (45)
  • Return Claim MadeYes (4) · No (43)
  • Shipping
    3.9 (25)

Reviewer Photos & Videos

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Fantastic customer service!

published

Attempted to order a donut bouquet online however was not able to process it to the delivery address I needed via online process.
Spoke with Jemma via the online chat who was incredibly helpful, contacted me via phone and processed the order for me.
Cannot speak highly enough of this company. Doing a fantastic job with great service in incredibly difficult and testing times.
Thank you for your help!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Thanks Naomi! We're thrilled we could arrange a special courier for that area. The gift you chose was gorgeous and we hope it is enjoyed with big smiles! Regards, Jemma

Fantastic

FantasticPerth, WA

  • Verified customer

Excellent service

published

I requested an order for same day delivery at 1.47pm and it was delivered by 4.30pm that same afternoon. Kudos to all the Edible Blooms customer support staff - fantastic service, couldn't be happier.



Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

WOW! Thank you so much! Feedback like this lights us up ;) We are so happy that the gift was well received. Regards, Jemma

The reviewer stated that an incentive was offered for this review

Mohan P.

Mohan P.Sydney, NSW

Excellent Service

published

I ordered a Large "Strawberry Classic Heaven" for my daughter's birthday and wanted to collect personally rather than have it delivered. I needed help to do this and went to the online chat function and was given superb service. The website is user-friendly as it is but with Jemma's help for the "outside the box" request, the experience was very pleasant and painless.



Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Hi Mohan, This is such a lovely review, thank you! We hope your daughter loves her surprise (you'be chosen a delicious gift!). We hope she has a brilliant birthday! :) Regards, Jemma

The reviewer stated that an incentive was offered for this review

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Bub

BubMetropolitan Adelaide, SA

  • Verified customer

WOW great service and my friend loved it

published

I thought I would surprise my friend for her birthday, typically I left it to the last minute to organise something trying to book the day before the special occasion. The Edible team member was so helpful, for someone like me unable to make a decision, they helped make it easy. It arrived on time and was just perfect, she loved it. Thanks for making it so easy to surprise my friend with something that totally WOW'd her. The chocolates tasted delicious too.

Product Quality
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Thanks Bub! We love hearing how easy it was to organise a gift - especially last minute! That's our specialty :) Glad she loved it! Regards, Jemma

M Baker

M BakerSouthern and Hills, SA

Excellent product. Excellent service.

published

My friend loved the donuts. She was thrilled to receive the gift. She showed her neighbours when it arrived and hasn’t stopped talking about it. It was delivered on time. I would certainly use this service again.

Product Quality
Shipping
1 comment
Edible Blooms
Edible B.Edible Blooms

Our donuts are DELICIOUS - they make an incredible impression. Thanks for your review! Regards, Jemma

Paulette

PauletteMetropolitan Adelaide, SA

Delivery of Happiness

published

Sending an Edible Bloom is the best way to brighten someone's day. The detail in the packaging, card, personalised messaging and of course the actual gift itself always delivers above expectations.

Product Quality
Shipping
Return Claim MadeNo
alibox7

alibox7Sydney, NSW

  • Verified customer

Same day delivery didn’t turn up

published

I paid additional money for guaranteed same day delivery and package never turned up. I would not recommend using Edible Blooms as they aren’t a reliable service. Unfortunately their terms don’t provide a refund if the package doesn’t arrive on time.

Product Quality
Shipping
Return Claim MadeNo
3 comments
Edible Blooms
Edible B.Edible Blooms
alibox7
alibox7

Hi Jemma,
I would suggest looking into your courier as the only reason I booked through your company is because you guaranteed delivery before 5pm which didn’t happen.

Edible Blooms
Edible B.Edible Blooms
Dave

DaveSydney, NSW

  • 2 reviews
  • Verified customer

Not Good Enough, Extremely Disappointing

published
3 comments
Edible Blooms
Edible B.Edible Blooms
Dave
Dave

Thanks for the reply Jemma.
The moment has well and truly passed.
Dave

Edible Blooms
Edible B.Edible Blooms

I'm sorry, Dave. Thank you for acknowledging my reply, If there's anyway I can help in future, please let me know. Regards, Jemma

HelenWheels

HelenWheelsMetropolitan Adelaide, SA

A beautiful gift in a time of sadness

published

It was a beautiful arrangement to send love & sympathy in a time of grief. I would certainly use your service again, hopefully next in happier times. Thanks for your prompt delivery also.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Thanks for taking the time to share your feedback, HelenWheels. We are proud to to make sending gifts easier and are pleased that your gift had a positive effect during a difficult time. Regards, Jemma

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Delivery and customer service poor

published
Shipping
1 comment
Edible Blooms
Edible B.Edible Blooms

Terrible Service

published
Product Quality
Return Claim MadeYes
1 comment
Edible Blooms
Edible B.Edible Blooms
Chris

ChrisSydney Surrounds, NSW

Terrible customer service

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Smiles all round!

published

I ordered the chocolate-covered strawberries and a bottle of bubbly for a friend and she loved it! Easy online ordering portal and the delivery was made within a few hours (paid extra for same-day delivery). The ice packs were a great touch to keep the gift of goodies cool and ensured they lasted the whole day inside an office. Have used Edible Blooms in the past and will continue to do so :) Thanks guys!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Thanks Harshada!
We love to hear how easy and convenient it was to send a beautiful surprise to your friend (and, how lovely you are for arranging this!). You're awesome!
Regards,
Jemma

Helen Hirst

Helen HirstSouth East Queensland, QLD

  • 13 reviews
  • 1 like
  • Verified customer

Edible Blooms are amazing

published

I was looking for my husband's birthday gift, and decided to order him an Edible Blooms gift basket. I ordered the Chivis Regal and chocolates with ice bucket.
It arrived overnight on the day I asked for, and was beautifully presented with gift card and ribbon. He loved it. Great choices on their site, and the payment option including Afterpay is great.
I will use Edible Blooms whenever I'm looking for a special gift.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Fantastic product and follow up

published

I emailed Edible Blooms to try change the delivery status so that the item could be left unattended. While I didn’t hear from anyone by phone or email in the initial first 24 hours, I was contacted on the morning of delivery and assured that it would be amended.
The item was delivered in perfect condition by a wonderful driver - my father in law Is unwell with mobility issues, and when he stepped outside to collect it, the delivery driver came back down the driveway to pick it up off the floor to give to him to save him bending over!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

The reviewer stated that an incentive was offered for this review

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Cassandra

CassandraPerth, WA

  • 2 reviews

Never disappointed

published

I love every order I’ve had from Edible Blooms, the ice packs are a great idea especially over summer here in Perth. The donuts I recently ordered were fresh and tasty! 11/10 would order again.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms
Bee of Brisbane

Bee of BrisbaneSouth East Queensland, QLD

Great service and excellent product

published

We had a complex corporate order which was going to multiple sites with different products.
Amelia from Edible Blooms was really helpful and always accommodating throughout the whole process.
It saved us time and money.
We were very happy with the service and product.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

Thank you, Bee.
Amelia is a super-star and has been part of our EB family for a decade! I'll be sure to pass on your wonderful comments. Thank you for your lovely review.
Regards,
Jemma

Nisa

NisaGreater Melbourne (Outer), VIC

Perfect birthday gift for my partner!

published

Very happy with the gift I received today for my partner. He absolutely loved it for his birthday and I’ll be definitely ordering again many times for other friends and family! Great quality and was even better in real life than in the picture. I highly recommend them

Product Quality
Shipping
Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms

The reviewer stated that an incentive was offered for this review

valmar

valmarCentral West, NSW

  • 3 reviews

Made my anniversary

published

The ordering was so ease, and I enjoyed the chocolates they were delivered on the right day .The ice block kept them cool, especially in this hot weather . No signs of melting

Extra. Special was the holders thatI have used and put glass prisms in the 30cm fit perfectly now I have a wonderful reminder of my chocolate bouquet

Val

Return Claim MadeNo
1 comment
Edible Blooms
Edible B.Edible Blooms
Kat

KatGreater Melbourne (Metropolitan), VIC

Classic Strawberry Heaven (large)

published

He team
I would like to provide you with feedback from my colleagues, that were lucky enough to receive this bloom as a gift from me.
- best tasting strawberry I have ever eaten!
- the chocolate dipped strawberries looked beautiful and tasted like a delicious dessert.
- the bloom was so beautiful, no-one wanted to be the first to take a treat, for fear of ruining it.

Thank you so much x

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Page 1 of 26

Questions & Answers

Iris luk

Iris lukasked

Do you deliver to south Adelaide flight training school ?

1 answer
Edible Blooms
Edible Blooms

Yes we can do a point to point delivery - please choose the same day delivery option at checkout.

Sze M.

Sze M.asked

Do you hand delivery to south Adelaide Parafield airport training school ?

1 answer
Edible Blooms
Edible Blooms

Yes we can do this for you! No problems:-)

Fran

Franasked

Where the hell is my order?
Ordered yesterday at 8.00am
Still not delivered today. Sydney metro.
Order A10556159
Already not happy that strawberries could not be delivered to this Sydney metro address but now it seems as if nothing can. Note interested in excuses. I want an immediate refund.

No answers

Get an answer from our members and Edible Blooms representatives

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