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7 questions from our users

Kylee C.

Kylee C.asked

EBE5307SA

Electrolux EBE5307SA freezer is beeping and flashing.
I have clean the drawers and then this started.



No answers
Kim

Kimasked

EBE5307SA

When closing the fridge door and trying to reopen it again we have to wait around 3 mins before it will release. The suction is so great you have to open the freezer door to release the pressure on the fridge door. We are having to leave our food and drinks on the counter and come back later to put them away. Not great for summer weather.

1 answer
Glorious Target
Glorious Target

Agreed. It’s annoying but saves the energy at the same time as you mentioned you’ll need to put everything away at the same time.

Eileen

Eileenasked

EBE5307SA

I have just purchased a EBE5307SA and the door trays are installed I would like to move one down to the next slot and whilst the instructions say lift and tilt this doesn't seem to work. I do not want to apply excessive force please advise how to do this?

No answers
TMM

TMMasked

EBE5307SA

My freezer is not working. What can i do?



1 answer
Electrolux
ELECTROLUX ..Electrolux

Hi TMM,
Tania from Electrolux here.
We are sorry to hear you are experiencing problems with your Electrolux refrigerator.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks,
Tania

Catherine Y

Catherine Yasked

EBE5307SA

We find the door can get jammed easily and we opened it forcefully tonight causing one heavy container falling from the top door shelf onto the white bottom causing it to dent. This is very surprising as it looks like it's made from cheap and thin plastic. Will this be covered by warranty due to defect?

1 answer
Electrolux
ELECTROLUX ..Electrolux

Hi Catherine Y,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux refrigerator EBE5307SA.
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania.
Thanks, Tania

Renan JL

Renan JLasked

EBE5307SA

This is with regards to the freezer section.



After 8 months of use, I find the freezer's bottom shelf drawer not closing well. I removed my frozen stuff to remove the drawer and found ice under it, around 10cm thick.

I had to remove this thick ice for the drawer to close properly. This unit is supposed to be a frost-free.

Anyone getting the same issues?

No answers
Coco

Cocoasked

EBE5307SA

Is the fridge very noisy? Not including ice noise just motor/fan/compressor type noise.

2 answers
Photodoc
Photodoc

Hello Coco
It make a few different types of noise,bit like R2D2 from Star Wars,I don't mind it
My last fridge ( sold my house and it stayed) was a two door Electrolux and it
Made funny noise at different times of the day as well.

Regards Photodoc

jbr
jbr

Relative to my previous 2 door Westinghouse, yes it's noisy.
I've had the fridge for two months, mine makes a whirring noise which in a quiet house is quite distracting.

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