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Electrolux Ergorapido ZB29 Series (2nd Generation)
Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
domie48Metropolitan Adelaide, SA
- 19 reviews
Useless
We purchased this a few years ago and its only worked once on the stick and the portable detached unit would only work if you kept pressing the button. You would hold the button down and it would stop so you released the button and pressed again it would go for 10 seconds and stop again. Put it on the charger again and the same thing would happen so there it stayed and only used as the detached unit when you needed to pick up something small withing a few seconds before it stopped again. The stand up unit would only turn on the lights but no suction. The most useless Electrolux product ever made. USELESS
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RickBusselton WA
- 7 reviews
Barreries cannot be replaced
This machine is an environmental disaster.
After a year the batteries begin to die.
They can't be replaced, so whole machine has to be thrown away.
I would not recommend anyone to buy this, even though it works well at first.
Look for a more environmentally friendly machine and save our planet.
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Rod MTurramurra
- 4 reviews
- 1 like
ZB2943 Lithium 18V, worked great at first but battery run time deteriorated after 6 months, now last
bought at DJ's and worked great at first, very easy to use and and convenient charging station and easy to clean out, I bought the more expensive lithium model but battery run time deteriorated after 6 months and now barely lasts one minute at full speed, good for picking up a few crumbs but that is it. also the front two rubber wheels disintegrated after about a year,
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Find out how Electrolux Ergorapido ZB29 Series (2nd Generation) compares to other Stick Vacuum Cleaners
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Paulie111Melbourne, VIC
- 8 reviews
- 2 likes
Night Time Vaccing
This portable vacumn/dustbuster makes my life so much easier. Being used on floors and rugs too. Its easy to maintain and empty. I just love vacumning at night and if I turn of the lights in the house, with the lights on the vacumn I see every skerick of dust.
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JanicehelenSouth West, WA
- 12 reviews
- 1 like
Great cordless cleaner apart from battery issue
This was my second Ergorapido. The first was a 12V and lasted 2 year before the battery died. Cheaper to buy a new one than replace battery. This time I opted for an 18V for more power. I loved it while it worked, lasted 3 years. Great suction, easy to manouvre. Did a good job of hard surfaces and carpet. Easy to empty and clean. Suddenly the battery died and I looked into replacing the batteries or the handheld section where the batters are located but was far too expensive. Opted to purchase a new cleaner (different brand).
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karenhylandScarborough
- 4 reviews
vacuum keeps turning off while vacuuming
i have a ergo rapido plus ZB2904 which i bought a few years ago and never had any problems, and now, after vacuumning for about 5 mins it will cut out. i used to think it was the battery so i put it back on the charger. then i discovered that if i turned it off and back on again it would start up again and go for another min or two before cutting out. the battery indicator shows its still got plenty of charge so i just keep turning it off and back on again continuously which is really annoying but gets the job done. i dont know if it is the bat...Read more
tery or if its a faulty on/off switch and i'm reluctant to pay my service technician $60 to find out that i have to spend another $100 or more to fix it when i could just buy a new dyson. has anyone else had the same problem?1 comment
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jjobling
- 18 reviews
Agree with others: battery lets it down
We had a first generation ErgoRapido which lasted about 4 to 5 years, so we decided to buy the next model, a ZB2935. This newer model had a assisted head cleaner which our first one lacked, which was an improvement. Our first erograpido often had problems with the rotating brush becoming clogged with hair and string. We suspect the battery on the first one was the source of failure, but went ahead and bought the second gen. one because it seemed like the second one had been improved compared to the first. Whilst the head cleaner is helpful...Read more
, our second ergo rapido has recently died after (I think) less than 2 years, and the battery is again the suspect. Given that others have said it is expensive to replace, I'm pretty disappointed that this happened AGAIN and even sooner than last time (with less use). Perhaps the head cleaner strains the motor and thus the battery, and then it dies more quickly than a first gen ergorapido. We will be purchasing another brand in the future. This waste is very bad for the environment, so we want to purchase something that will last for 10? years. Twice bitten, no more loyalty from us.1 comment
ELECTROLUX ..Electrolux
Hi Jjobling,
Catherine from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Vacuum. ... Read more
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mm0311Sydney, NSW
- 7 reviews
Great product but not so great if you need to replace the battery
I actually loved this vacuum when we bought it in 2012. Light and easy to move around. The battery lasted 3 years and then to replace we had to purchase a new base unit as the battery is housed within. This was $88 which we thought was ok. 3 years later and the same issue has come up and the price is now $129! Roughly a 50% price increase just doesn't seem right to me! I know I can buy a series 5 for less than $200 but I prefer to keep the current one and save some extra landfill which should be something Electrolux should be encouraging (I re...Read more
alise this is counter to the business). From some of the previous comments, it sounded like the newer models have rectified this issue but I'd like to know if a newer battery unit can be used in this modeul or do I have to buy a new one, and if so which model?Similar opinion? Write a review on ieatwords.com.au!
Very disappointed
We have purchased two Electrolux Ergorapido and both have not lasted the two years! They are excellent for approximately 12 months and then the battery slowly dies to lasting only a couple of minutes before having to recharge. I think it is time to look at purchasing a different brand!!
1 comment
ELECTROLUX ..Electrolux
Hi FayA,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux Ergorapidos. ... Read more
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Find out how Electrolux Ergorapido ZB29 Series (2nd Generation) compares to other Stick Vacuum Cleaners
Know better, choose better.
gail_lyleAU
- 3 reviews
- 1 like
Was excellent while it lasted ...
This was a great vacuum - while it lasted - looks terrific and I was so happy with mine (which was recommended to me by a friend) that we purchased one for my mother. Both of them didn't even last two years' use - and they were hardly used much as I have two other dysons for the real vacuuming. The battery now lasts about 10 seconds, if that, on both. My friend found exactly the same problem. I've enquired about a replacement battery and this is not an option apparently. Better to buy a new vacuum. Would never buy this product again, or b...Read more
e sure to buy one where a replacement battery is an option. What also annoys me, is nothing is made to last any more and all this stuff just ends up as landfill. Disappointing for an Electrolux product.Similar opinion? Write a review on ieatwords.com.au!
Clare SSouth East Queensland, QLD
- 5 reviews
Terrible I have put its gumtree for free just to get rid of it.
The battery doesn't last more than five minutes one year after purchasing.
I have persisted with it but so disappointed. I went and bought a Dyson today. I thought by spending 119$ I was saving money. Quickly to confirm you get what you pay for. I see this has been discontinued.... not surprised !
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LindaWOLLONGONG
- 4 reviews
- 4 likes
Wouldn't buy one again.
I bought it from JB Hi Fi for around $170.00. I wanted it for my one bed unit and I'm disappointed in it's performance. It doesn't pick up everything on the carpet or lino, suction isn't strong. The battery only lasts for a while, I can do my unit, almost but then it stops. The bag is too small and needs to be cleaned out after each vacuum. I do like the look of them and it's easy to carry around. I know they have maybe improved it but I won't be buying this type again, I think the normal vacuums are better and last longer.
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PatDulwich hill
- 4 reviews
- 3 likes
Ergorapido
Not every happy with the performance being 12 volts i expected it to be better suction. It Is a strong machine though its performance little disappointing. The handheld bit is handy though just first his not worth the cost. Doesn't last long it needs continual charging.
Battery needs to be changed it gets to a point you are better off throwing it out.
Even though its a great looking machine its performance little disappointing.
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SeesawTumbi. Umbi
- 2 reviews
I find my "Stick Vacum" so easy to use,I couldn't find my models number,I have trouble pulling a lar
Very happy,with my Electrolux.easy to manoeuvres if you have problem joints.
I have carpet in lounge and three bedrooms,and tiles in dinning room and kitchen,bathroom and laundry
I would recommend this type of Vacuum to anyone who has a mobility problem, cleaning is very effienent with this type of vacuum
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rhbSouth East Queensland, QLD
- 11 reviews
Perfect for requirement.
This suits our purpose admirably. We have tiled floors throughout with scatter rugs and this machine is simple to use and clean and is efficient at cleaning both tiles and rugs. It was a replacement for an earlier faulty model and has performed without fault to date. Used several times a day.
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Find out how Electrolux Ergorapido ZB29 Series (2nd Generation) compares to other Stick Vacuum Cleaners
Know better, choose better.
Electrolux? - what a disappointment!!
This item was purchased just over a year ago to replace a similar product from another manufacturer (Vax Spirit). The older unit had worked well - and still does - so well in fact that I decided to spend quite a lot more to upgrade to the Electrolux. But what a disappointment! It gets periodic use only - maybe once or twice a fortnight - but after only a little over a year, the atrocious battery life renders it just about useless after less than 3 minutes use. The lithium batteries in this unit were a big part of the reason for upgrading - but ...Read more
they (or the charger?) have now failed while the NiCads in the other manufacturers product continue to soldier on. This could have been a very good product but it is let down by poor quality batteries. The ship spoiled for a ha'porth of tar. Very disappointing. This is not the Electrolux I knew in the past.Similar opinion? Write a review on ieatwords.com.au!
Electrosux
-POOR BATTERY: wouldn't run more than 15 seconds after 9 months. Entire unit replaced under warranty. The replacement lasted 7 months. Treated batteries correctly were never stored flat plugged in 24 hours and was used once or twice per week until fully flattened, and waited until cool before recharging.
-POOR DESIGN: fastening mechanism that holds the handheld vac inside the larger stem has crappy button that wears quickly develops resistance to movibg in or out and wont depress fully so vac wouldnt stay inside stem. To stay put every time wa...Read more
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Disappointed
Battery life of this product is only 6 months and the design of the hand held vacuum is the wrong way so it doesn't pick up anything. I have Electrolux vacuum cleaners before and have been very happy with them but the Electrolux ergo Rapid (ZB2941) is a big waste of money ☹️
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no.stridingAU
- 19 reviews
- 1 like
Very convenient and all round great vacuum
We got the lithium ion battery powered one and its been a fantastic vacuum. It's still going strong and we use it almost every day. It works really well. Having said that we have hardwood floors and tiles. It is a struggle to push over carpet and rugs. The battery is just enough for a 2 bedroom house.
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BrianRosebud
Looks Good; Performs abysmally
This was initially a good purchase, performing to expectations in the first year. Then we experienced all the problems herein expressed by others. Charge the battery overnight, then get an initial 10-12 minutes operation before shutting down. Then ad nauseam works for 30 seconds and shuts down. Was not a cheap purchase but we had faith in the Electrolux brand. Disappointing let-down and a brand-breaker! Obviously, given the level, extent and duration of criticisms, this unit has inherent design problems (does Electrolux have an obligation ...Read more
under consumer protection legislation to recall faulty units?). Had we been informed at purchase this was the performance level to expect we would not have purchased. We feel really aggrieved and do not see absolution in a battery replacement with the inevitable return to the above unacceptable cycle of poor performance.3 comments
ELECTROLUX ..Electrolux
Hi Brian,
Marina from Electrolux here.
We are sorry to hear you are experiencing problems with your Ergorapido.... Read more
Your response to this major failure is much less than expected. You seem to expect your customers to make all the running on this. We are the aggrieved party, purchasing your product in good faith. ... Read more
In the face of a massive failure in this product one would have expected a more positive response other than "ring and talk about it" You have a significant product failure on your hands. Do something positive. At least show you really are concerned for your aggrieved customers. Personally, I think the extent of failure warrants a product recall!We have still heard nothing positive or helpful from Electrolux about this product failure in the year and a half since I posted my complaint. Most disappointing; they need a little exposure to Custo... Read more
mer Service 101. With such a massive and extensive failure of product we really expected some recall/replacement activity from the company. It is really sad that such a past iconic brand has lost its collective mojo. For us, it is all now relatively academic as we have moved on in the Dyson direction and our Ergorapido has been cast into the rubbish bin of history!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Birdasked
Battery charges okay, but unit keeps cutting out, why?
No answers
Robynasked
Is it possible to replace the battery?
Lindaasked
Hi, I purchased my second Electrolux Ergorapido ZB2932 in December 2014 because the battery in my original one started to switch off all the time. The same thing is happening with the second one. I really like the product as it's light and works well but seems a shame that the battery is unreliable after 16 months. The unit does work but it turns itself off 5 or 6 times before it will go for any length of time and seems to be working at a slower pace than original. Is this usual? Thanks, Linda Green, Bunbury WA
3 answers
I have the same problem, is it the battery or charge or neither.
I have same problem ...any solution to this ?
I have now the same problem with Electrolux Ergorapido with the battery when now the warranty is 6 month overdue. Based on what I have read here the battery seems to be designed to go broken soon after the warranty period is over. We used this vacuum cleaner really seldom, so it is not due to "too much use" for sure. 6 years ago I also had an Electrolux fridge, of which the control panel was broken twice during warranty. Then the door dropped off (yes it did!) after the warranty was over. The inner structure in the door around hinge counterpart gave off because of there was lacking polyurethane from the inside of the door frame. So the hinge counterpart broke and it dropped into the door frame hole lacking polyurethane. And when I opened the door the door dropped off completely because the upper hinge dropped out of the upper counterpart. This was a clear design / manufacturing flaw. Even so they practically laughed at me when I called the country technical warranty manager about this. I had to buy a new door which cost 1/3 of the price of a new fridge. I am never ever going to buy another Electrolux machine. :-(
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ELECTROLUX ..Electrolux
Hi Karenhyland,
If you wish to discuss this further please feel free to contact me at [email protected] attention Catherine . Thanks, CatherineCatherine from Electrolux here.
We are sorry to hear you are experiencing problems with your Vacuum. ... Read more