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Reviews

3.0

2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Build Quality
    3.0 (2)
  • Value for Money
    3.0 (2)
  • Ease of Use
    5.0 (2)
  • Cleaning & Maintenance
    3.0 (2)
  • Product is used
    • Several times a week (2)
  • Safety
    3.0 (2)
  • Preheating Speed
    5.0 (1)
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Adrian

AdrianBunbury

  • 11 reviews

Absolutely brilliant so far

published

Purchased in January 2021 at Retravison for $1,650.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Several times a week
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Mech Tech

Mech TechPerth, WA

  • Verified purchase

Grill element burnt out 2 weeks old

published

I bought a new Electrolux EVEP618DSD oven and after two weeks the oven display recommended a light pyro clean. As the oven got half way through the cleaning cycle, the top grill heating element started to glow extremely bright in one small spot just before it burst into hot sparks and melted. See pictures.
Harvey Norman would not let me post this review on their website, how very dishonest.

I have since researched and found that other Electrolux oven models EVEP618 have burnt out worse. Stay away from this model of oven.



Purchased in December 2021 for $2,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Product is used Several times a week
See all answers

Questions & Answers

Rachel B.

Rachel B.asked

Hello,
I would be interested in what Electrolux has to say about this.

Thank you



2 answers
Mech Tech
Mech Tech

Contacted Electrolux and told them about the failure and other reviews with the same failure. The lady was shocked and took my details and said someone will be in contact with me to further investigate....

A week later still nothing.
Harvey Norman have be good enough to let me swap it out with a bosch oven.

Honestly if Electrolux wasn't interested in seeing this video of the fault happening, then others can see it.

https://drive.google.com/file/d/1-7f1-jUE041L-0bAh7babIZV0XAPOmrd/view?usp=drivesdk

Electrolux
ELECTROLUX ..Electrolux

Hi Mech Tech
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised.
If you wish to discuss this further please feel free to contact me at [email protected] attention Linda.
Thanks,

Get an answer from our members and Electrolux representatives

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