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14 questions from our users

Sylvia W.

Sylvia W.asked

I am using EWW12753 and my clothes re not dry. The machine is hot when drying time but clothes just not dry as before. Could it be due some where clog? If yes, how can I unclog it?



No answers

teddy

teddyasked

Can I dry clothes with a lower temperature? Scolding seems to be the only temperature...

1 answer
Electrolux
ELECTROLUX ..Electrolux

Hi Teddy,
Tania from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Electrolux washer/ dryer machine .
If you wish to discuss this further please feel free to contact me at [email protected] attention Tania. Please quote the reference number 1221553 in the subject line when you respond.
Thanks, Tania


Glynis H.

Glynis H.asked

Is this Machine big enough to wash a Super King size quilt cover?

No answers

Maria

Mariaasked

Machine leaking underneath the unit is this possible ?



No answers

Kay Grant

Kay Grantasked

Where do I get a manual from please?

1 answer
Aprilajasong
Aprilajasong

You get a manual with your purchase but if you can’t find yours I’m pretty sure you could contact Electrolux and they could assist you in getting one.


Catie W

Catie Wasked

What is the water usage in the EWW12753 in the dryer cycle?

3 answers
Sezzie
Sezzie

I honestly don’t know, it would be in the manual but I don’t have that on hand. I can tell you that my water bill consumption is low and has not changed since I purchased my washer/drier.



Electrolux
ELECTROLUX ..Electrolux

Hi Catie,
Julie from Electrolux here.
We would appreciate the opportunity to discuss the washing machine.
If you wish to discuss this further please feel free to contact me at [email protected] attention Julie.
Thanks,
Julie

Diana G
Diana G

52 litres


Aprilajasong

Aprilajasongasked

Where do I clean out filter after using dryer cycle?

4 answers
Sezzie
Sezzie

I only clean the bottom filter, (bottom left hand corner) I’m unaware of any other filters.

Aprilajasong
Aprilajasong

Yes I have been doing the same but where does the fluff go

Kev
Kev

With this type of washer dryer the fluff goes down the drain through the single filter. The fluff when damp does not amount to much so there is not much to find.


Ragnar

Ragnarasked

We purchased the 12753 yesterday. I had trouble starting the initial 90 degrees cotton cycle, which is recommended, as it would only drain, not start. I finally got it to run. Then trying to get another load through seems impossible, it still only tries to drain, but will not start, then comes up with error code E20. We have tried different heights for drainage, and we have emptied and refilled. Also tried to check filter at bottom. Nothing helps. Pretty poor for a new machine. What to do?

No answers

Sumi adam

Sumi adamasked

How do i set up the 18 minute wash cycle? I used for the first time and took 4 hours at cotton, 60°, dry time 15mins and 1200rpm. Please help

No answers

Haioken

Haiokenasked

We have a limited depth (590mm) european laundry.
Can anybody confirm the complete depth at 585mm? - Bosch have a model they state is 590mm, but the cheeky SOBs don't mentioned that 590mm does not include the closed door!

No answers

Concerned

Concernedasked

I have tried to use the drying setting but finding whatever option I select they are still damp when it finishes. I was told by service agent that the clothes do not get warm dry like the normal dryer models, they will still come out damp. I don’t feel this is the experience with other people as their feedback shows they are happy with drying results. I am concerned that my machine may be faulty or do I believe service agent. Thanks. Help anyone?

No answers

Jens.

Jens.asked

I never use hot water but it seems these front loaders don’t do many cold washes. How much control do you have over settings?

1 answer
RobynF
RobynF

On the Cotton, Mixed, Delicates and Wool cycles you can choose cold water or warmer temps. The Quick 18 cycle is 30C. So in general plenty of control over temperature and also spin speed.


Joseph

Josephasked

Can I use the drier on its own, without having to do a wash?

2 answers
RobynF
RobynF

Yes, you can.

jenny36
jenny36

Yes you can just use the dryer and other convenient things such as spin only. I didn’t ever think I would be a fan of the two in one but this is a great product.


No worries

No worriesasked

Is anyone able to advise on the average cycle time of just a regular wash? What about drying time? I see there is the 18min refresh cycle and a 60min wash+dry express cycle.

2 answers
RobynF
RobynF

If you do a full load on the Cottons setting, with a spin speed of 1200rpm (the maximum), wash times are: Cold 1:30, 30C 1:40, 40C 1:45, 50C 1:50, 60C 2:00 and 90C 2:10. Drying times depend on what fabrics you're drying, but I find it generally takes less time than the machine presets to. Hope this helps.

No worries
No worries

Excellent! Thanks for this info. Have just bought one so let's see how we go!


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