DeanSydney, NSW
- Verified customer
GPS OBD tracker
Had a little problem to start with and the guys at Elinz talked me through it and was able to get it working and it does i will now be looki g all.the time
Thanks Dean
1 comment
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
John BSouth East Queensland, QLD
- Verified customer
Customer Care At it's Best
This site is so easy to navigate. One of the best
Product range is so good I have kept ELINZ in my favorites for future purchases
Products were as described, have installed but not had time to appreciate full value
From previous negative experiences, I seldom purchase anything from the internet, I use it for a source of information only.
If a company cannot provide a phone number to help a customer they aren’t interested in customer sales or service.
ELINZ provided a phone number, so this was a good place to start. The gentleman I spoke to was...Read more
1 comment
Elinz C.Elinz
Hi John,
Thank you for the awesome feedback you left. We are very delighted that you are happy with our service and product. We're looking forward in doing business with you again soon. Cheers!
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Review collected in partnership with Elinz
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GeorgeSouth East Queensland, QLD
- Verified customer
Good product. Fast delivery. BUT In Dash Head Unit not compatable with reversing camera.
Good quality products, False advertising regarding compatability of products. In Dash Head Unit not compatable with Reversing Camera. The products advertised do not state they are not compatable. Leading to frustration and having to return items.
1 comment
Elinz C.Elinz
Hi George,
We apologize for the issue confronted. Our In dash car stereos are alternative replacements for existing head units installed on your vehicle. Once they are installed, they normally cater... Read more
to most of the functions and features your vehicle has such as Steering wheel controls, Radio, Bluetooth etc. As to it being compatible with originally installed reversing camera, this will be dependent on what that camera will support as ours have a standard RCA connector which normally works with most RCA cameras if not, they come with a standard RCA camera that you can use as an alternative. Since there are a lot of make and models of vehicle and electronic items installed to them and not to mention they upgrade or change them on a yearly basis it will be hard to claim they are compatible to all specially if they have different plugs and connectors. The unit has RCA input sockets on them suggesting only RCA cameras will work with them.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Elinz
Lloyd695North Western Region, NSW
- Verified customer
A beautiful piece of equipment, but no operating manual
The range was quite large, and would not have to go to different stores for most items they carry, i will
be back again for more items that they carry. They are most reliable.
1 comment
Elinz C.Elinz
Hi Lloyd,
Thank you for your awesome feedback. We are glad that you are happy with our line ups and the product you purchased. We'll be more than happy to assist you with the manual for it. Please s... Read more
end us a private message for your email so we can know what product you have and send you a soft copy of its user manual. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
Jim D
- 3 reviews
Excellent supplier of under performing inverter.
Purchased a pure sine wave 2500 watt inverter because the company sounded good. Connected it to 2x110Ah batteries behind 600 watts of solar. Everything worked beautifully for just over a year and now the inverter puts out 190 - 198 vac. Insufficient for most small appliances. The load is usually between 500 watts and 1400 watts of resistive load so it should be a snack for the 2500 watt inverter. It is disappointing because it is not a simple exercise to just remove the inverter. I've spent several days dealing with Elinz regarding this inverte...Read more
r. Unfortunately the manufacturer has wiped their hands of it and is of no help. The service provided by Elinz can not be faulted but I will buy a different brand inverter and hope for better performance. Obviously the supplier does not appreciate a poor review but I believe any potential purchaser needs to know that their inverter has the possibility of a failure within 18 months of installation. The service by Elinz is excellent, as it is the product which let them down. I am an electrician by trade so know how to install the inverter with correct cabling, ventilation and stable input.3 comments
Elinz C.Elinz
Hi Jim,
Thank you for raising this up. have you also checked the input power coming in if its still consistent to the requirement of the Inverter you have? normally we suggest to also check on this ... Read more
to make sure all aspects are checked. We normally provide basic support for them but for internal components such as adjusting anything from the inside is really not recommended as it could ruin it some more. let us know what specifics you need we sent you a private message. We'll do our best to help you out.I have checked everything possible with the input voltage and battery condition. Elinz have been excellent to deal with as they discussed the problem with the manufacturer but because its out of warra... Read more
nty nothing will be done. I purchased the inverter in preparation for a motorhome trip and I was only in use for 18 months and not used very much. Unfortunately I am not prepared to buy another Elinz inverter because of the fault. 18 months is not good enough. A low voltage output has the potential to ruin many electrical and electronic items so Ill dispose of the Elinz and purchase something else. Elinz is excellent for service but Im not happy with the productElinz C.Elinz
Hi Jim,
Thank you for the feedback revision, we appreciate working with you to try and resolve this.
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Jason
- 2 reviews
Cosmoblaze 20" CREE LED Light Bar
This light bar looks good and would work fine on the bitumen but hasn't got adequate mounting for off road driving. Mine has came off in first few kilometres on corrugated road.
Elinz has blocked my review on their website.
1 comment
Elinz C.Elinz
Hi Jason,
Thank you for reporting the issue to us. The provided mounting for the light bar is usually enough to stand to off road conditions as we have been selling this light bar for many years now,... Read more
we rarely come across mounting issues like what you reported. We'll get in touch with you today to help resolve this concern.Similar opinion? Write a review on ieatwords.com.au!
BrianMetropolitan Adelaide, SA
FANTASTIC
I have purchased a number of security cameras from this company, and I have nothing but praise for their items.What I love they are so easy to det up, and most of all they are extremely reliable. Fantastic service.
Thanking you.
Brian
November 18th 2022 Update: You cant get better service.
I have dealing with this company for a long time,and have never had any problems with there cameras etc,
There products are neat and sound . I highly recommend this company...Read more
1 comment
Elinz C.Elinz
Hi Brian,
Thank you for the awesome feedback you left for us. We are delighted that you are happy with security cameras you purchased from us and for the service we provided. Cheers!
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John BSouth East Queensland, QLD
- 2 reviews
- 7 likes
TK20GSE 3G Tracker.
After a couple of frustrating days trying to get the unit to do all things programmed into it I may have unfairly bagged the unit. Had a few followup emails and call from
a rep. I explained what settings I had programmed into the unit and the responses that I was getting from it. He stated that it seemed like a problem with the gyroscope or the app, so I agreed to default the unit and set it up again. I got no joy after defaulting and resetting until I deleted the app from my phone and re installed it again. The only thing I did different w...Read more
1 comment
Elinz C.Elinz
Hi John,
Thank you for the update on this matter, we are delighted that all is working fine now. If you need further help in the future, please let us know and we'll be happy to help. Cheers!
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- Verified customer
Elinz Dual Dash Camera
The product is quality, having finishing, design and functionality that is comparable to other high end devices and at the same time affordable..
Their support and confidence of their products means that buyers can shop with confidence, knowing they have the support when needed.
Overall the choice to buy Elinz products like the Dual Dash Cam becomes very reassuring and cost wise pleasing.
1 comment
Elinz C.Elinz
Hi Christian,
Thank you for your awesome feedback. We are delighted that you are happy with our dash cam and services we provide!
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
trucphuongsydney
- Verified customer
Customer service is top notch. Products are reasonably priced. Highly recommended to others.
Online store was easy to navigate around.
Wide range of products.
Products are made of relatively high quality.
One 5MP camera did not work, but I received a refund plus prepaid post label.
Refund process is a tad bit slow, as they only process the returned items every Friday.
1 comment
Elinz C.Elinz
Hi trucphuong,
Thank you for your awesome feedback. We are delighted that you are happy with our product and service.
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
Non-functional equipment, friendly support with nil technical expertise
I bought a 4 cam Elinz security system and installed it. As an electrical engineer with software expertise I felt qualified to do so. The cams showed on the screen and over the net OK. However the system kept loosing system time and the alarming features worked erratic at best. Over about a month I wrote many emails to Elinz and got a friendly answer every time, however in hindsight, not one of the technical questions was actually answered. Elinz offered to send a new box, however that one showed very similar problems. At the end I was offered a refund and as the product was actually not fit for the purpose I accepted the offer.
3 comments
Elinz C.Elinz
Hi Joh,
The CCTV set you previously purchased is one of our top sellers, we have sold a lot of this unit and so far they are all working fine with our customers, provided the prescribed apps, setup ... Read more
is followed and used. We do look into any issues that arise or any technical issues raised about the unit and we provide basic support for them, if our customers have more technical concerns, we raise them up with the supplier and developer. The unit you returned to us seemed to work fine and in working condition when it was tested but we'll look further about the issues you reported. We do respect your opinion on this matter taking account the exchange of emails between you and our staff that tried to assist you with this. Cheers!Hi Anonymous,
Well,it's water under the bridge, but :-) :
If you do look through our extensive email correspondence you'll see that not one technical question was answered by Elinz staff. In fact the... Read more
Elinz C.Elinz
Hi Joh,
We have raised the concerns you have about the unit with the developers and suppliers since this was brought into our attention, you can be assured this will be taken cared off. We don't ins... Read more
ist only on our opinion as we have been operating for many years now and have served a lot of happy customers, we continuously work hard to improve on everything even the products we sell. We appreciate your feedback.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Informative, with good friendly sevice.
Everything went very, very smoothly. Greatly impressed with Jerry, my initial contact, and Lloyd in the chat room. Between them they " made the sale "
I cannot speak more highly of them both, and would recommend Elinz to anyone looking at your product range.
Easy to navigate your web site.
Great range of product.
Have not had the web cam installed as
yet, so cannot comment on quality.
Regards Ian
1 comment
Elinz C.Elinz
Hi Ian,
Thank you for your awesome feedback. We are delighted that you are happy with our product and service.
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Review collected in partnership with Elinz
RayWheatbelt, WA
- Verified customer
Top notch, better than expected.
Top notch light bar, it exceeded all my expectations. It would have been good if a wiring diagram was included, then it would have been a rating of 10 out of 5. Well done.
1 comment
Elinz C.Elinz
Hi Ray,
Thank you for your awesome feedback. We are delighted that you are happy with our product and service. The basic wiring loom details can be seen on the actual product page. If you need further assistance, please let us know. Cheers!
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Review collected in partnership with Elinz
- Verified customer
Honest, reliable product. Genuine li ion battery in this Powerbank
It's power dense reliable product. It charges my device perfectly. Its weight is accurate as it should be for a 20ah li ion battery, it's not a light-weight product. The indicator is easy to Gage
1 comment
Elinz C.Elinz
Hi John,
Thank you for your good feedback. we are delighted that you are happy with the product you purchased and for the service we provided. Cheers!
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
BernieSydney, NSW
- 3 reviews
- Verified customer
Very prompt and efficient service.
Lights were exactly what l need and quality appears to be very good . Fairly good range to choose from. Very prompt delivery with notifications to my inbox. Will buy again.
1 comment
Elinz C.Elinz
Hi Bernie,
Thank you for your awesome feedback. We are delighted that you are happy with our service and product. Cheers!
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Review collected in partnership with Elinz
Sean P
- 7 reviews
- 3 likes
Brilliant Product And Service, User Manual ?
I bought a GPS/GSM tracker from Elinz, it came quick enough and was a well packaged and a quality item. The user manual wasn't the best to be honest but Elinz support more than made up for it with a quick response and several links to apps and video which resolved the issue easy enough.
More than happy with the product and Elinz, happy enough to place another order for same product and something else. I can recommend them without any reservations.
1 comment
Elinz C.Elinz
Hi Sean, Thank you for your awesome feedback! We are delighted that you are happy with the GPS tracker you purchased from us and for the service we provided. Cheers!
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CliffSouth East Queensland, QLD
- Verified customer
Just What I ordered
The site was easy to navigate for a grey nomad. The range is very good with great choices and very satisfied with the product. The delivery time is very good by post.
1 comment
Elinz C.Elinz
Hi Cliff,
Thank you for your awesome feedback! We are delighted that you are happy with the product you purchased from us and for the service we provided. Cheers!
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
Darryn H.North Queensland, QLD
- Verified customer
Elinz definitely All round value
I did alot of product review looking for the right item for my needs. I was very surprised after navigating the elinz site the range of products they do have. Their sales team is fantastic after a couple of issue the staff were promo in their reply to my emails. After receiving my item. Still not being tech savvy. The elinz staff guided me the links I needed to get my camera up and running.
I know where my next purchase will be coming from. When I purchase my driving lights for my car.
1 comment
Elinz C.Elinz
Hi Darryn,
Thank you for your awesome feedback! We are delighted that you are happy with the security camera you purchased from us and for the service we provided. Cheers!
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Review collected in partnership with Elinz
The reviewer stated that an incentive was offered for this review
Aloy M.Greater Melbourne (Metropolitan), VIC
- Verified customer
Elinz WDR1296P Dashcam
Very Satisfied for what I paid and got, very prompt delivery, easy to install, worth the money you spent. will recommend service to my colleague, quality of pictures are great
1 comment
Elinz C.Elinz
Hi Aloy,
Thank you for your awesome feedback. We are delighted that you are happy with our service and products. Cheers!
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Review collected in partnership with Elinz
Aidan
- 6 reviews
- Verified customer
Dodgy Products
The light bar I purchased was a good price considering it came with an included wiring kit. On receipt, the wiring kit was missing. Elinz were helpful in ensuring a new wiring kit was sent out. The wiring kit includes does not have a relay to connect to the high beam and is therefore useless and I could have achieved the same with a $5 switch and scavenged wiring.
I would not recommend purchasing from Elinz. It appears that they cut corners to deliver a product that meets the description without actually being useful.
Update: they failed to follow up on my complaints therefore have been dropped to one star.
10 comments
Elinz C.Elinz
Hi Aidan,
We are communicating with you via email to help resolve this concern. The wiring loom provided with the light bars are a standard issue and we have not received any complaints in using them... Read more
. The listing also provides information on what is included with the package when purchased this includes a photo of the wiring loom as a standard issue so our buyers are informed. As for your case, we are checking what we can do to help resolve your concern. We sent you our initial message 16 days ago and we got a reply after 5 days to which we are now checking. We will communicate further via email. Cheers!To update all on my progress on mediation with Elinz (Hi Terry* from the customer service team), I have been engaged in considerable email exchange however have not had any admission that the wiring h... Read more
arness was illegal for install in Australia. They have offered to sell me a wiring harness for $60 that will meet the requirements. I believe Stedi offers a cheaper product that is compliant so I will not consider buying this. Name edited for anonymity.Elinz C.Elinz
Hi Aidan,
As we have mentioned during the email exchange with our staff, the default harness we supply is similar to what majority of suppliers and sellers include with the light bars, the image and... Read more
other details of it is shown on the product page, the harness you require can be bought separate as its not the standard that comes with the item. As with other buyers of this light bar, if they require more than what we supply its either we source to try and acquire what you need or you may purchase locally to satisfy what you want for them. To call the harness illegal is more like your opinion and we respect that.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Elinz
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Questions & Answers
Tels H.asked
I have just installed 2 dvd headrests to my car after finally recieving them.. both the remotes are not working. I have brand new batterries in both remotes. The inly buttins that work is the volume button. Please help i need these working by Tuesday. If i need new remotes can you post them express?
1 answer
Elinz C.Elinz
Hi Tels,
Thank you for raising the issue with us. kindly try pointing the remotes directly to the IR spot of the player, does it still not work that way?
gerdasked
hi
When inserting the sd card into the unit it went inside the unit and not into the slot where it supposed to go. How can I open the unit so that I can reclaim the sd card which is inside the unit. the unit is a Elinz DCDual V2. Where there is the SD slot there were 2 slots. One is where the sd card was supposed to go and the other it just goes inside the unit.
3 answers
Elinz C.Elinz
Hi Gerd,
Thanks for sharing your concern. Rest assured we are here to assist you.
May we ask you to send us an email to [email protected] so we can assist you further.
Regards,
Thank you, I will do as you suggest.
Elinz C.Elinz
Hi Gerd,
No worries. do let us know if you need further help. Cheers!
Freddy tasked
How to play DVD headrest at home
2 answers
I would say you need a 12v dc power source. Maybe bring your car inside or just the seats and battery.
Elinz C.Elinz
Hi Freddy,
Thank you for your query. if you have the pillow type headrest, it will be a bit difficult as the poles need to be installed on a car seat for stability and you would need to supply stable 12v power for them. If you have a attach on type, all you need is just a 12v power source plugged in to it. You may bring the unit to a local electronics store for a 12v wall plug that is suitable.
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Elinz C.Elinz
Hi Dean,
Thank you for your Feedback, We are delighted that your device is now working and that you are happy with the service we provided. Cheers!