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Reviews

4.0

50 reviews
5
(32)
4
(4)
3
(4)
2
(1)
1
(9)
  • Transparency
    4.1 (31)
  • Customer Service
    4.1 (33)
  • Rates and Fees
    3.8 (31)
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Mariner46

Mariner46South East Queensland, QLD

  • 9 reviews
  • 9 likes

Good Solar FIT

published

Easy to change over - after my supplier Click - kept putting up prices.
Just had 2nd 3 month account & more than happy with their simple rates & 12c solar feed in tariff [FIT].
Energy Locals keep the customer well informed.
My daily supply cost now only 2 thirds of previous with Click.



Worst customer service

published
1 comment
Energy Locals
Adrian M.Energy Locals
  • Verified customer

Loving Energy Locals

published

Changing over to Energy Locals when I moved house interstate was the easiest electricity connection I've ever had! It was super quick to sign up and then I moved in and the electricity was on when needed and without any issues - and I haven't had any issues since. I'm moving house again now and it was so easy to switch power to a new property. You can set up direct debit to pay off a certain amount each month so you're not hit with a big bill at the end of the cycle and don't need to worry about forgetting to pay. Brilliant. AND they contribute to a charity of your choice so you can do some good while you're paying for electricity. If you're keen to go with them you can use my link and we'll both get $50 off win-win woohoo - [link removed]

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Simple no fuss energy provider

published

i switched from "click" to energy locals 6months ago
I have only had 1 quarter bill so far, but it was a pleasant experience
easy to understand,just like the old days before all the smoke and mirrors with discounts,pay each month
it was as simple as
this is your usage,this is the rate
this was your solar feed in,this is the rate
then a quarterly due date -and that was it
like I say-like the old days
would and have recommended them to anyone

Lee

LeeGosford

En Local Refused to Connect for Previous Tenants History!

published
1 comment
Energy Locals
Adrian M.Energy Locals
  • Verified customer

Customer Focused Power

published

Very happy with Energy Locals so far. Price is less than the discounted rate my power provider of 20 years was prepared to give, this includes the ‘we don’t want you to leave rate’. Energy Locals also seem to be transparent in regard to their costs, this isn’t something I’ve commonly experienced. Customer service is chalk and cheese too. Nice to talk to a local who is actually interested in helping you.

Joel.D

Joel.DBrisbane

The cheapest summer electricity bill in years.

published

Want to save money on your electricity bills and get massive solar feed in tariffs?
As well as receiving my lowest summer energy bill in years I am also supporting “r u ok”.
I did a comparison search on the Queensland government electricity comparison site. By far the cheapest and a part of my bill goes to supporting a R U OK.
Check these guys out on the link below and if you join you get $50 off your first bill and so do I.

[link removed]

Varun

VarunSydney, NSW

  • 9 reviews

Cheapest in market without any fuss!

published

Mine is anytime usage with excellent rates! Setup did not take too long and power supply is very reliable without any dropouts! Their Customer Service is very good as well and if you join using my link, both of us will get $50! (weblink removed)

Exemplary Service

published

We have used Energy Locals for 12 months. Their customer service levels are outstanding. I deal with the same person for all my inquiries from connection right through to billing. Whilst rates with other companies were increasing ours went down. A great little company That deserves your support.

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David L

David LRobina

  • 9 reviews
  • 5 likes

Energy Locals-The new energy player on the block

published
Page 3 of 3
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Questions & Answers

Not happy Jane

Not happy Janeasked

We've new meter install yesterday 08/01/2020 and I've been checking with my Tesla app, our powerwall is 100% full but Power Flow keep showing we're buying of the grid, day and night. why?

1 answer
Energy Locals
Adrian M.Energy Locals

HI Jane, are you on the Tesla Energy Plan in South Australia? If so, the Tesla software may send energy from the grid to your battery but don't worry - you won't pay for this and you'll see credits for this grid charging on your bill. Please flick me a note if you have any further queries or send over screenshots and we'll work with our friends at Tesla to provide extra information. Thanks, Adrian - Founder, Energy Locals - [email protected]

Stevo

Stevoasked

Any timing yet (beyond its coming) on when you will be up and running for the VIC market?

1 answer
Energy Locals
Adrian M.Energy Locals

Hi Stevo, thanks for your question. We have our licence at last (yay!) and we're busy setting up all the bits and pieces that can't be done pre-licence. I can't give a precise date yet and we still have a decision point over timing. However, we'll probably start with a small friends & family group so if you'd like to be part of that, please drop us a note to [email protected] and we'll get you onto our list :) Cheers, Adrian, Founder - Energy Locals

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