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Envirosun TS300/5E (Thermosiphon, Electric Boost) Questions & Answers
1 question from our users
Colleenasked
I would appreciate if anybody else has the same problem.
The supplier/installer is saying that it is because of the water that is causing this problem. !!!!
I have a Envirosun SHWS 300Lt Stainless Steel solar hotwater system. Does anybody else have problems with the booster burning out all the time. Let me know as this has happened eveytime there is a storm or bad weather. I had the system put in March of 2016 and by May of 2016 was the first time it blew and has continued ever since having to get it replace more than once each year. They are saying tha the warranty is only for 12months. They have replaced it without charge most of the time. The last replacement was in July and it has burnt out again. They will not replace it unless i pay for it. The ACCC say differently.
Just would like to know if it a fault with the system.
1 answer
Hi Colleen
Your problem was resolved after being put in contact with the manufacturer. Thank you for your patience. For the information of any Envirosun owners the Envirosun team at the head office in Perth is there to help you should you have any queries.
The Envirosun Team
(08) 9203 2022
www.envirosun.solar
www.energiegroup.com.au
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