Epson WorkForce WF-7620

So disappointed in this product from Epson. I have always recommended Epson printers in the past. I will never do so again, nor purchase another Epson product. Wish I could get my money back.

The printer worked okay for the first few months but then the print alignment seemed to go astray and there was no way to get it aligned. I always used Epson cartridges and ran the alignment and cleaning as per the instructions. For such an expensive printer I am amazed at how poor the quality is. I purchased a much cheaper printer to replace this with and the quality is fantastic in comparison. I am very disappointed in Epson and am unlikely to buy from them again if this is what you get for your money.

A3 sized printer/scanner, absolute rubbish! Won't recognise ink cartridges that are genuine, print quality not good. Controls hard to use, tray is too weak and flimsy. Bad quality in general! Have to take back to shop and get a new one, FIFTH time this has happened! Won't be buying Epson stuff anymore!

Always issues. This is my 2nd one. First one has nozzle print head issues, this one has had similar issues but now won't even print or connect to my laptop. I am quite over this piece of rubbish. I won't buy epson again. Wish if read the reviews first. Very unimpressed.

Absolute garbage printer. Our business relies on printing daily. This has been problematic in many ways, from poor print quality, not sensing genuine ink to paper jam/loading mechanism failures. This has cost us in more than that printer alone. All the other reviews are proof this is a poor quality product. Would never buy Epson again!

I would not recommend purchasing this printer, there are better brands.
It began by printing horizontal lines through the print job.
Tried cleaning the print head with one of the options, with no result.
Tried a further 3 attempts, with no result, and it became worse with each try.
Finally had the print head replaced by an authorized Epson Service Centre, even though the printer was only 9 months old.
Well today it has started again 11 months after it was repaired, print head cleaning to no avail.
Contacted the repair centre after sending a sample print job, and you guessed the print head needs replacing again.
Will try Canon which I have never had any problems with........

Black print head is very blurry. Tried the maintenance on the machine many times but it doesn't fix it. After reading all the other reviews it seems we are not alone and therefore have decided we wont be buying an Epson again. We will take it back as it is under warranty but I wont hold my breath that it gets fixed.

This printer is faulty, we have purchased two of these and both same problem, The ink dries up and causes heads to clog up resulting in terrible printing quality and then ceases to work. The ink refills are also very expensive. I will be replacing printers but not with another Epson.

Print quality is blurry, no matter the paper quality or cleaning and aligning.

I am an architect and have used many printers and I can tell you this machine has been no end of pain every use.

Besides the quality the driver software updates loses paper sizes and considering i print A3 constantly this is a massive issue.

The actual build is fragile I have had the drawers fixed as the thin plastic pieces have less structure then my daughters mcDonalds toys.

My colleagues use a cheaper Brothers printer and have had no trouble.

I have had it with the machine and it’s going back this afternoon after a year of trying to fix and persists and troubleshoot I have spent days maybe weeks trying to get it right. It’s a lost cause.

Print heads replaced, but will not provide a constant print. Won't connect or recognise USB without restart.
This had great reviews online before I bought it - but in reality never performed.
It is just on its 3rd in cartridge (black) and second (colour) and has been cleaned etc including service agent. Still no good.
Out of warranty (but still the original ongoing issue never resolved) so they won't touch it.

This is the worst printer I have ever owned. I need to allocate 15 minutes each print job to sort out connection issues, maintenance issues or ink issues. The ink runs out very quickly and when one cartridge is empty the machine is unusable (cannot print in B+W even if the black cartridge is full). I feel cheated by Epson for accepting money for such a useless item. I refuse to ever purchase Epson products again. I will endeavor to stop friends (and strangers) from ever purchasing Epson. I though about selling it but my conciseness got the better of me (I refuse to stoop as low as Epson). Very tempted to climb onto the roof and (send it to hell) as it is the only way I will ever get satisfaction from it.

Wish I had read more reviews before buying instead of relying on previous experiences with Epson printers. This has to be the worst printer for consistency, quality, setup and multiple other things. The paper size in the setup changes for no reason and the quality is awful after the first few prints. Print head cleaning doesn't help at all it just moves the missing sections around the page! To make matters worse I spent close to $500 on a 3 year extended warranty which I am told cannot be transferred to a replacement! Ah well lesson well learned.

Takes too long to print
Set up was a nightmare
Constant pauses and stuffups
Absolutly frustrating
Doesn't always work have to update and play around with configurations NEVER did this with other printers. Others printers a breeze just plug in install and that's it. This printer omg. Just looks good

It has been the worst printer ever bought. It was working fine when we bought it. Soon, it's a liability. We wasted so so so so much papers and time trying to get this stupid printer to work. It requires update so often. When we update, it print OK for 1 job. The jobs onward are just garage printout. We trying all the maintenance options, print head clean, etc. it's still printing crap. Wasted so much of our time installing, uninstalling driver to get it to work.

My experience is pretty the same as all other bad reviews writer and that says the truth for this printer.

What a great experience from Epson. Don't invent crap for home users.

Extremely disappointing, Does not accept A3 paper and will not recognize it once loaded. I have just changed the 252 XL cartridge and it wont recognize the new ink cartridge. Has been a heap of [Word Removed] from day one. I will never use Epson again. if the printer is that bad then don't tarnish your business name by releasing it to the public.

This printer is pretty bad. Every time I print it seems like a new adventure. Is it going to print blurry? Leave out the black? Or maybe use the wrong paper. It is one of the most frustrating printers I've ever owned. Epson need to pick up their game as they used to be good but this is woeful.