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Reviews

3.3

129 reviews
5
(64)
4
(12)
3
(4)
2
(3)
1
(46)
  • Product Quality
    4.9 (51)
  • Return Claim MadeYes (1) · No (46)
  • Customer Service
    4.9 (52)
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Happy camper

published

Happy with my iPhone 8. They even through in a screen protector and a silicone case. The phone also came with a cable and charger, this was listed in their and but I hadn’t noticed.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

George F.

George F.Greater Melbourne (Inner), VIC

Brilliant service

published

Great service and very happy with the product. The delivery was very punctual and the phone works perfectly. Any questions were answered promptly.
Will have no hesitation to purchase this product again.



Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great service!!

published

Great service and delivery! I was a little nervous ordering online but no need to be with this business, thank you. I will definitely order from you again! You have a great range of products.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Great phone

published

Bought refurbished phone from Esold to replace my current phone that just stopped. I'd never heard of a refurbished phone before, but couldn't be happier. Recommend to anyone looking for a second-hand phone

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Sammkab

SammkabQueensland

Customer service!

published

The lady that I spoke to regarding my keyboard was so helpful, my son is a gamer and had a set of requirements that he requested. Everything they promised, they delivered.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

SALLY

SALLYGreater Melbourne (Outer), VIC

  • Verified customer

Awesome deal

published

Thanks e-soldi got a fantastic deal with my new milano cantilever umbrella, super quick delivery and no hassles what so ever, definatley be buying goods from you guys again.
Thanks for easy transaction

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

One happy gamer

published

The gaming headset I bought works perfectly, great sound and all! I spent a few weeks looking for a headset, I went to Harvey Norman and EB Games and Esold easily beat them for pice. Esold recommend for all gamers.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

David

DavidHobart, TAS

  • Verified customer

Excellent service start to finish

published

Got an iPhone 256GB XR and the service, price, and speed of delivery were great. Helpful staff when asking for advice. Have recommended to friends and family. Will shop again.

Customer Service
Product Quality

Check my teeth

published

So happy with my new white teeth! I received an email from Esold after my mum told me to sign up, selling a teeth whitening kit at only $40. Great deal!

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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  • Verified customer

Excellent service!

published

Great products and excellent service. The whole experience was top notch, with a quick turn around. I am completely satisfied with the product, time frame, delivery, service and Esold. Thank you

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

Good Deal

published

Sister in law bought a phone from here and was happy with her purchase. Must say I am more than happy to leave a review as these guys exceeded my expectations. My bed linen was of high quality and delivered in a timely manner.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Shelby

ShelbySouth West, WA

Happy to leave a review

published

I was offered a discount on my next purchase to leave a review. I’ve never done one before so here goes! I purchased a phone for my mother as she recently lost hers on the train, it arrived quickly and she’s says that it is working like her old one.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Stefan

StefanGreater Melbourne (Outer), VIC

  • Verified customer

Fast Postage

published

Purchased this phone about a month ago at a great price and couldn’t be happier. I use it for work so I’m constantly on the phone and I’ve never had a problem with it. Always clear audio and video calls, would highly recommend it. Thanks esold!

Customer Service
Product Quality
Return Claim MadeNo
Store Locationesold.com.au
See all answers

The reviewer stated that an incentive was offered for this review

Gajan

GajanGreater Melbourne (Outer), VIC

  • Verified customer

Quick and Efficient!

published

User friendly website, the shipping is extremely fast and customer service is great. I’ve never had any problems buying from this website. I’m a very happy customer and wouldn't hesitate to refer Esold to friends and family. Thank you Esold!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEsold Online Store
See all answers

The reviewer stated that an incentive was offered for this review

Almost 10 out of 10.

published

Recently purchased a IPhone from esold, when I opened the box. No charger inside. Contacted customer service they were helpful and got a charger out that day. Phone is great.

Customer Service
Product Quality
Return Claim MadeNo
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  • Verified customer

Great product!

published

I bought a phone off ESOLD. I got it just one day after I paid, at a affordable price. It has been working perfectly. My daughter likes making video calls with her friend! I think I'll come back shopping again

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

Bad start great finish

published

I purchased Beats headphones and was sent the wrong colour. When I contacted customer service no one answered! However I was pleasantly surprised when a lady rang me back within 30 minutes offering me an option of either refund or partial refund. In the end happy customer.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Dave

DaveGoulburn Valley, VIC

  • Verified customer

Great product

published

The screen protector and silicon case I ordered are great. Fast delivery and excellent customer service. Will not hesitate to use eSold again in future for anything I might need

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great service!!

published

I bought a phone from eSold instead of doing my usual upgrade through my network provider and it was great! Definitely will do it again. They had great, fast service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEsold
See all answers
  • Verified customer

Quick postage - Great phone

published

Bought a phone from Esold and must say I’m very impressed with their service. I have purchased from them in the past and can highly recommend them. Pity they don’t sell iPads.

Customer Service
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Page 2 of 7
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Questions & Answers

Mandy

Mandyasked

Hi, do your phones come with a charger and cable?

1 answer
James
James

mandy yes they do

Len Kloosman

Len Kloosmanasked

what is their phone number?

2 answers
Problem_Solver
Problem_Solver

We actually don't have any phones in our office. To keep costs down everything is done via email. If you would like someone to contact you, please message us at:

http://esold.freshdesk.com/support/tickets/new

If you are using this service already and no one is responding, this could mean your message is getting lost. In that case, please visit our Facebook page and message us here: https://www.facebook.com/esold

Someone will get back to you!

Len Kloosman
Len Kloosman

I am trying to return a faulty product and have filled in two "tickets" - please contact me at 02 9897 3744 to discuss this matter. Your system is obviously not working.

cheryl ringelstein

cheryl ringelsteinasked

hi, i am wanting a response to 4 emails i have poste to you, about a tower of power vertical 8 socket powerboard i purchased from you on the 25th december 2013. this item does not work. i am fed up waiting for your reponse to this matter. it should have been resolved by now. i am wanting a replacement or better still my money bqck including shipping as i have waited long enough for you to reply. could you please nswer this question. regards cheryl ringelstein.

1 answer
eSold
LindaeSold

Hi Cheryl
We have been having trouble with our support service and as of today we have a new ticketing system. I received your email and requessted accounts do a refund.
Thank you

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