Dipa b.Greater Melbourne (Metropolitan), VIC
Very disappointed!
I purchased the Euroflex steam mop from Good Guys in Thomastown, Melbourne. The product worked well first time. We did not need to use it for few weeks the second time. On the second time, the pad started to fold and roll. I couldnt mop at all! We went to Good guys with those pads and asked for replacement as the good was under warranty. They behaved very bad and refused to replace pads. Now, we cant mop with both pads and the mop is in garage. It was a lot of money $219 for us and the product was of no use! I would have given "minus" stars if possible.
Purchased in April 2021 at The Good Guys for $219.00.
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Helen HunterCanberra 2600, ACT
- 5 reviews
Great expectations
Purchased the Monster Mop 2 weeks ago used it 3 times, 1st Time I thought it was Ok, 2nd time not so much 3rd time gave up reverted to the Vileda Mop, I think it would be Ok for small areas but for anything else bit of a challenge. Not sure how it sanitizes as like the mop and bucket idea just mops the floor with a with the same pad. It does use the right amount of water for a Bamboo floor but it seems to get quite hot Burnt my finger. I was hoping it would be a great mop but not for me unfortunately. I will keep it for the bathroom good on the tiles.
The electric cord needs to be longer and it does stand up by itself impressed with that.
Purchased in February 2021 at Catch for $90.00.
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David A.Central Highlands and Goldfields, VIC
- 3 reviews
- EZ1-R
- Verified purchase
Great easy to use steam mop
Bought this to do parquetry and tiled flooring. Performs well and makes life easy to remove marks and grime.
The water tank holds enough water for most sized spaces. A bit tricky to fill.
Researched other mops and decided this was the best product in terms of amount of steam available, build quality and easy of use.
Purchased in April 2021 at The Good Guys for $229.00.
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Find out how Euroflex Vapour Floor Steamer EZ1 compares to other Steam Mops
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PRUE32Sydney, NSW
- 4 reviews
- 1 like
Review of Floor Steam Cleaner
Bought this floor steam cleaner a few weeks ago and have used it twice now. I am very happy with the steam cleaner but there are a few things to be aware of, so here are the pros and cons as I see them-
Pros:
-floor dries quicker than with regular mop and bucket
-only need to use tap water to clean (so no chemicals/floor cleaner required)
-easy to assemble and use and handle seems sturdy
-steam is a fantastic way to kill germs
-comes with a carpet pad and carpet glider
-comes with plastic measuring cup and funnel
-has 4 steam nozzles at the front which can help to move difficult dirty areas
Cons:...Read more
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Jen24xMid North Coast, NSW
- 2 reviews
Love it. Tiles are so CLEAN!
I use just under 3 cups to fill tank which does all my tiles areas with enough for extra time over dirtier area or where theres high traffic. Floors have a nice clean matte finish (my tiles are not a modern flat glossy one though). I wash the pads after every few uses, depending on level of dirt. Just chuck them in a wash with other dusters, Norwex cloths etc.
Cord length is sufficient for my 3 bedroom house, only change power points once.
Purchased for $240.00.
1 comment
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M Adams
- 4 reviews
Disappointing
Mine trips the power
Still leaves footprints on a dry floor
The pads roll at the front of the machine
Difficult to refill due to the cap sometimes not aligning with the opening
Purchased in March 2021.
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EmmanuelandSue A.North Queensland, QLD
Cleaning pad rolling over.
As you push forward the front of the pad rolls and makes it very heavy to move. Are there any solutions to this? We use a freshly washed pad and it still occurs. Other than this we are quite happy with our Monster.
Purchased in April 2021 at The Good Guys for $190.00.
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Perfect steam mop as it is real monster for cleaning excellent floors.
It is excellent steam mop with 130 degree hot. This is my third steam mop. Last one was Vax. It is required to fill up water second time at time of moping because of large house. It take about 900 ml water for complete tile area at my place and just half an hour. No need of any filter replacement or chemicals required. I am using original steam mop pads once it is being used original which came with machine. It keeps floor dry very fast. I always empty water tank after each use. Then fill up 550 ml water instead of 600 ml as per manual. If you follow this method then no need to worry overpressure on tank or maintenance issues in the future. I am using this since 3 years.
Purchased in April 2021 at The Good Guys for $229.00.
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Steve.SCanberra 2600, ACT
- 2 reviews
Sensational!
I’ve had mine since I think 2012, use it once or twice a month for my whole house which is tiled and floorboards. Fantastic product, never had an issue, cleans tiles really well.
Purchased in July 2021.
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Ferrari1Greater Melbourne (Outer), VIC
- 2 reviews
Unusable
Very disappointed
* handle periodically slips down
* trigger stopped working after a year ago
* Pads keep slipping off all the time
* walk over dry floor leaves foot marks
So it is unusable. Waste of money.
Purchased in May 2021 for $240.00.
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Very frustrating
Most seem to love it but I find it frustrating.... every time EVERY TIME I mop the pads are constantly folding over on themselves and benching up which is such a headache and makes a heavy steamer even more difficult to use. Does anyone else have this issue or how to fix it. I don't know if it's because of the pads but my floors are still dirty after the mop. This was a very expensive lesson for me. Very unhappy.
Purchased in June 2021 at The Good Guys for $400.00.
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RobynSouth East Queensland, QLD
- 28 reviews
- 2 likes
Great little floor steamer
Cleans our floors beautifully. They are almost dry immediately so no streaks left behind. Does seem to run out of water fast but it could be that i go fairly slow over our tiled floor. We have a large area of tiles and am very happy with the results. I only give it 4 stars because it runs out of water before I have finished washing the floors otherwise I would rate it 5 stars. This is my 3rd steamer all different brands and this is the best.
Purchased in February 2021.
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Daphnesydney
- EZ1-R
- Verified purchase
Great steam mob, best of all!
I have to refill the water tank once, first on one floor and send on the lower floor as we have a townhouse with tiles everywhere. The tiles are pretty dry afterwards and I use one pad for each floor, haven't replace the pads after 6+ months. I tried other steam mobs and none compare to EZ1, this is my second one!
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PatriciaSydney
Not what I expected!! Exploded
Great all round product have owned for 2 years. Was cleaning good at first. But trips out my power in the main of the house, and sparks in every PowerPoint I’ve used . Absolutely horrible and unsafe when you have toddlers and babies around the house. Waste of money especially when you get an electrician to fix my power issue every time I had moped. Not satisfied.
1 comment
Euroflex A.Euroflex
Hi Patricia, please rest assured that all of the Euroflex products comply with Australian product standards including Electrical Safety Standards. But that is not to say that an electrical issue may h... Read more
ave developed with your unit. Please call our Customer Support line on 1800 66 38 66 and we will have a look at it. For easy reference, the Customer Support number is found on a grey sticker on the unit, call us anytime for any servicing issues, we are always happy to help.Similar opinion? Write a review on ieatwords.com.au!
Tazzie
- 22 reviews
- 5 likes
Should have bought this ages ago.
Owned the steamer now for 8 weeks & use once a week on all my very large tiled areas, delighted with its efficiency & ease of use, so so much better than the mop & bucket method of cleaning. For a steam cleaner it leaves my tiles sparkling & quite dry, had borrowed another steamer from a friend some time ago & and was not happy with the water left on the tiles, this put me off buying one. Read the reviews on the Monster and decided to try it out, with some reservation due to previous experience, result was 10/10, not convinced about the carpet stain attachment, nor the value of the steam boost feature. Wish I would have bought this one much earlier it is just so effective, love it.
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Find out how Euroflex Vapour Floor Steamer EZ1 compares to other Steam Mops
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Clean.QueenSydney
Explosion
At first i loved my Monster Steamer!!! I couldn't fault it. I live in a apartment, so I could mop my floors with one tank, I was amazed how quickly the floors would also dry. it wouldn't leave any streak marks, no footprint marks as it would dry incredibly fast, and it would leave my floors sparkling clean and any odours gone! I purchased extra cleaning pads, so i always had clean one on. the mop it self was user-friendly and easy to clean. I loved my mop!
I don't normally write reviews, but i feel compelled to write this review for the safet...Read more
3 comments
Euroflex A.Euroflex
Hi Clean.Queen, as a representative of Euroflex, I just wanted to re-assure you and others that all Euroflex products comply with current Australian product and electrical safety standards, otherwise ... Read more
we could not sell the products through retail shops. Since our floor steamers use a steam generator to produce the drier steam for quick drying/streak free floors, the product actually has 3 levels of safety features built into the design. Judging from what you indicated, it sounds like the 3rd safety feature kicked into action. If over pressurisation occurs in the unit (seldom happens), the pressure release valve will open up and expel all the excess steam into the air for safety reasons rather than continually building pressure in the unit. You are very correct, it looks an explosion of steam (as opposed to an electrical explosion with smoke). Just like a pressure cooker has a pressure release valve, so too do our floor steamers as a safety mechanism. But this type of explosion, as you put it, is a rare occurrence since the back up thermostat (1st safety feature) and/or the thermal fuse (2nd safety feature) are there to prevent over-pressurisation.hi is there a way that I can speak to you privately? or call you directly?
Euroflex A.Euroflex
Hi Clean.Queen..sorry for delay, this website is suppose to be forwarding comments left by customers back to us, but does not seem to be happening. Please email us on [email protected] with refer... Read more
ence to this review and with your contact details, we can give you a call, no problem.Similar opinion? Write a review on ieatwords.com.au!
Love my steam mop
Most weeks I can mop my home on one tank, my floors dry very quickly, I can uselly mop my home only having to change the pads once, if the cord was a couple of metres longer it would be great.
Thank you for a great mop it makes my life a very happy one, couldn't live without it.
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ElsiePerth
- 6 reviews
- 2 likes
Love my steam mop!
There are a couple of things that would really make this mop super amazing! Firstly the tank could be bigger meaning I wouldnt need to fill it twice to finish my floors. Secondly...the cord is a little short. Thirdly...they need an on/off switch on the unit itself. However...performance wise...no complaints. Its a great little unit which does the job and has saved my sanity trying to get the awful tiles in a rented house clean.
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marron07Mid North Coast, NSW
- 21 reviews
Best Steam Mop
I was surprised that this mop has been discontinued since it wasn't sold as that. It does a much better job than several other brands that I've had. The best feature is that is the very quick drying time meaning it can be sued on cold days. I have to fill the tank twice to clean my home which has a large proportion of tiled floors.
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MickSouth East Queensland, QLD
- 4 reviews
So far so very good.
We have had about 4 or 5 steam mops over the last 7 years, all different brands. Even though I will always try to get out of using the monster I have to admit this is the best we have had. By far the most powerful. Don't bother with the carpet attachments but for tiled floors it is excellent.
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Questions & Answers
Garfieldasked
I have just bought a Euroflex Floor steam mop and each time I use it on my uneven slate floor the mop pad rolls up underneath due to the floor surface so I am unable to use it. Is there a solution to this?
1 answer
Euroflex A.Euroflex
Hi... generally the product is for cleaning smooth floors such as timber or glazed tiles.....or if a floor is uneven the floor should have a polyurethane seal or a similar type of seal, to allow for better gliding and avoid the uneven surface from pulling the pad off. One customer with a similar issue got creative and she sewed an elasticated strap to the pad to fasten the pad to the mop to prevent it from being pulled off by the uneven surface. Maybe even just 2 strips of strong material with safety pins to fasten the pad to the bottom of the mop. That could be a solution to try for your particular type of uneven floor.
Helen Basked
We have had our monster for about 3 years. Had a problem with it where the steam just kept gushing out of the extra steam vents and soaking the floors. Took it to the approved repairer who checked it out and found nothing wrong. It still does this but not every time so we just put up with it. Then the lever that operated to get that extra burst of steam just stopped working but the steam automatically gushes out through these vents. Today when we turned it on, it tripped the fuse so looks like it’s time to get rid of it. While I have loved this mop, the ongoing issues have been disappointing.
2 answers
Euroflex A.Euroflex
Hi Helen,
the lever that operates the front jets will only work when the aluminium pole is fully extended and locked into place with the locking clip in the middle, if the aluminium pole has slide down ever so slightly then the lever will not operate the front jets. But regardless of this, if the fuse is now tripping it might be time to replace the unit.
The unit is now out of its warranty period. Given your troubles we can do something for you for a new unit at a 50% discount plus a bonus pack of replacement pads at no charge (valued at $53) plus shipping costs (approx. $15).
Please contact our Customer Care Line on 1800 66 38 66, for future reference this number is on the silver sticker on top of the unit, it can be used for any warranty or service issues. However, we wish to advise that our stock arrival has been delayed due to the Coronavirus outbreak in China and we do not anticipate having stock until end of April.
Thanks for your response. Sou day like we will need to update. I will ring the 1800 number and sort it out. Regards Helen
Been robbedasked
the steam trigger is not working ?
2 answers
Euroflex A.Euroflex
Hi, the frontal steam jets are operated by the trigger on the white handle. If the trigger has gone floppy with no tension, then the aluminium poles are not fully extended. Please ensure that the poles are extended to their maximum (as indicated by the line markings on the poles themselves) and locked in place with the clip in the middle of the extended poles. The clip should have a little nip that goes into a small hole when the clip is clipped down. Any issues can be discussed with our Customer Service Team on 1800 66 38 66. This phone number is on a silver sticker on top of the unit for easy reference. I hope that helps resolve your trigger issue.
thanks I found the instructions written on the hanfle on closer inspection all OK now Thanks again
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Euroflex A.Euroflex
HI Jen24x, Glad you like the product, it's better than the old fashion way of using mops and buckets to clean floors ! By the way, if you need extra pads in future, simple go back to your retailer of ... Read more
choice, replacement pads are available in a 3-pack. But they are quite durable and will last you awhile. Our Customer Service number is on a silver sticker on top of the product for easy reference if you should need to speak to us. Happy steam cleaning!