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Reviews

3.8

69 reviews
5
(29)
4
(21)
3
(6)
2
(2)
1
(11)
  • Build Quality
    2.3 (7)
  • Value for Money
    2.4 (7)
  • Ease of Use
    3.9 (7)
  • Cleaning & Maintenance
    3.0 (7)
  • Noise Level
    2.6 (7)
  • Internal Layout
    3.7 (7)
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Timmarshall

TimmarshallSydney, NSW

  • 4 reviews

Avoid - keeps breaking down

published

I strongly advise avoiding this machine. Save a little longer and buy from a more reputable brand. This machine keeps letting us down and it's a real pain making ourselves available for a technician each time. We are busy people with a family and we just don't have the time to keep waiting for technicians who ALWAYS have to visit twice as they never have the parts first time.



Date PurchasedApr 2017
1 comment
Euromaid
Ruben R.Euromaid

Hi Tim, so sorry this has been your experience. It certainly doesn't match with our customer care values. We have sent you a direct message. Thanks.

Tone

ToneMetropolitan Adelaide, SA

  • 15 reviews

Probably the best value dishwasher available in Australia today.

published
Date PurchasedApr 2017
2 comments
Euromaid
Ruben R.Euromaid

Thanks for taking the time to jump online and leave a review!

Tone
Tone

Excellent ..Great Value ...Does a Great Job

published

Excellent, Great Value, Does a Great Job .I would recommend to anybody, quiet, simple to use and I didn't spend a fortune on it either around $350 I found this Machine to be Easy to use ...Don't need a uni degree to operate it ..washes well. Dissolves table well. doesn't leave a residue on dishes either ...Great Value for the Money



Date PurchasedDec 2016
1 comment
Euromaid
Ruben R.Euromaid

Hey Deb, thanks for the great review!! :)

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Gracie

Gracie

  • 6 reviews
  • 3 likes

Great value dishwasher

published

Really good value for money. Washes dishes well, but does not dry them well unfortunately. But okay if you have time to open the door and let them air dry for a couple of hours. Not super quiet and occasionally clunks unexpectedly but not noisy enough to be a bother. A better machine than others we have bought for double the price! If you are looking for a reliable dishwasher on a budget you can't go wrong here.

Date PurchasedAug 2017
1 comment
Euromaid
Ruben R.Euromaid

Welcome to the Euromaid team ;)

steelo

steeloNewcastle

  • 6 reviews
  • 1 like

Great value dishwasher that works

published

Bought this dishwasher online in June 2017 for just under $300 brand new. It is the second one of this model I have had as the first was such good value (it was installed in a rental property). The product is well built with a good finish and is easy to install and operate. The keep it simple principle works here! The dishes are clean and maintenance is also easy (i.e. cleaning the filter). The dishwasher is a little noisier than the previous Bosch product but it is not so loud as to be an issue - and at about 1/3 the price it is great value!

Date PurchasedJun 2017
1 comment
Euromaid
Ruben R.Euromaid

Love the review! :)

Clarissa

Clarissaperth

  • 4 reviews
  • 3 likes

Excellent dishwasher

published

This is a fantastic dishwasher. It actually works better than my expensive bosch one I bought for another apartment. It dries and washes really well and I usually only use the short cycle. All my plates and everything fit in fine. The only thing is the top rack keeps sliding out on one side.

Date PurchasedOct 2017
1 comment
Euromaid
Ruben R.Euromaid

We love the DR Series! Glad you to do to!

lambchops

lambchopsbrisbane

  • 5 reviews
  • 3 likes

highly under rated machine

published

the machine is a lot quieter than our previous machine that wears a know brand.
i found a lot of parts exactly the same as the big brand washer we had so i kept some for spares.
this proves a lot of the parts come from the same factory in china as the part numbers match.
why pay more when this washer does a fantastic job quietly.

Date PurchasedAug 2017
1 comment
Euromaid
Ruben R.Euromaid

Welcome to the Euromaid team!

Amanda K

Amanda K

  • 2 reviews
  • 2 likes

Not great

published

I have to perfectly clean my dishes before putting them in as my dishes have been coming out the same way they are put in... I have tried different tablets and rinse aid, I have tried the highest washing option with no success... the dishes also don't dry... I downloaded the manual online and followed it step by step and it still doesn't work how I expect it too. Unhappy with the product :(

Date PurchasedNov 2017
1 comment
Euromaid
Ruben R.Euromaid

Hey Amanda, this sounds really unusual. Can you direct message us your details and we will get in touch with you asap!

Mrs Customer

Mrs Customer

  • 4 reviews
  • 3 likes

All the basics!

published

We purchased this one and thought it had a time delay start. It does not. Looks good, easy to install and my husband and I carried it up 3 flights of stairs. Cleans up nicely and stands up to messy husband and dried on food. A bit loud, but not bad for the price. Good value for money, and all the basics!

Date PurchasedSep 2017
1 comment
Euromaid
Ruben R.Euromaid

Thanks for jumping online and leaving us a review. We appreciate it! Congratulations on your purchase :)

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Erick C

Erick CLockyer Valley, Queensland

  • 8 reviews
  • 7 likes

It has worked well for 18 months but now the door wont close

published

This is one of the cheapest Dishwasher options, and it suits me well. It washes the dishes, at varying quality depending on what powder or tablets I use. I guess it's the powder that makes the difference there.
It isn't too noisy, so no complaints there.
Basically a good machine with no hassles until the other day (Friday night). The door won't close and latch.. so I can't use it.

It may be something very simple, but I can't work out what to do. Just waiting for Euromaid to reply to my email for support, as it is within the 2 year warranty..

Date PurchasedApr 2016
5 comments
Erick C
Erick C

One week later, 10th Nov. Still waiting. My first contact to Euromaid on 4th Nov (via website contact) was answered on 9th Nov.

Euromaid
Ruben R.Euromaid
Erick C
Erick C

I am looking forward to hearing something. Thomson Refrigeration & Air Conditioning, Gatton 4343 are the nearest service agents to me, and have my details, just waiting for authorisation from you.

khoo

khoogeelong

Disappointed

published

7 days after installation, the knurled portion of the water inlet hose detached from the hose. About 2 weeks after I first made contact with the manufacturer (during which time 6 or 7 more calls were made and the standard reply was waiting from the technical department) before I was told that the hose was not cover under warranty because it had snapped. What was most frustrating was that the manufacturer had dismissed the claim for warranty based on a photograph I had sent to them. There was no testing of the hose or close up scrutinizing of the hose.

Date PurchasedSep 2017
3 comments
Euromaid
Ruben R.Euromaid
khoo
khoo

I had e-mailed your Customer Care Team on the 26/10/2017, till todate have not had a reply.
Your Customer Care Team do have my phone number.

Euromaid
Ruben R.Euromaid

Hi Khoo, we have sent you a private message.

Lina.L

Lina.LQueensland

  • 6 reviews
  • 3 likes

Great & affordable Dishwasher

published

The unit is great, I've had no issues with it at all and my dishes come out clean and dry. Installation was easy and straight forward. Can fit a decent amount of dishes in there. Only one minor issue with putting light cups, containers etc is that the water can sometimes tip them right side up and ends up full of dishwashing water so have to rewash them. I've learnt to anchor them down with other dishes and that works fine. Apart from that, it's great. Not that noisy, pretty standard I would say. Good, affordable unit.

Date PurchasedJul 2017
1 comment
Euromaid
Ruben R.Euromaid
Marge

MargeQueensland, 4214

  • 5 reviews

Very happy with machine and great service from Applicance online

published

i ordered this late Saturday online and it was delivered Monday morning. Appliances onlline took away my 20 year old leaking dishlex. I have been very happy so far with this machine and for the money I think it is extremely good value. It is always a challenge getting used to stacking a different machine and must admit I did remove the lid on the cutlery basket as find it easier to use that way - just a matter of what you are used to. I have been using the short cycle and find that is very good, the machine is quiet. At this stage highly recommend for a good machine at a very good price.

Date PurchasedOct 2017
1 comment
Euromaid
Ruben R.Euromaid
Manager

ManagerMooloolaba

Shocking Model

published

We have had a very poor experience with this model. It faulted within two months. The unit was replaced under warranty, as the required part was out of stock. Then the warranty replacement faulted with the same issue within the next six weeks.

To Euromaid's credit - we have now received a refund / in-store credit. Needless to say, I will not be purchasing a Euromaid after this experience. But well done to the customer service team that went through the efforts to help us be able to now purchase a different dishwasher model altogether.

Thank you.

Date PurchasedMay 2017
2 comments
Euromaid
Ruben R.Euromaid
Manager
Manager

You are welcome to contact me. The case number was 247678.

vyonne57

vyonne57PERTH

  • 22 reviews
  • 1 like

Great for the price

published
Date PurchasedJul 2017
5 comments
Euromaid
Ruben R.Euromaid

Thanks so much for taking the time to write such a detailed review. We're happy you love your new dishwasher :)

vyonne57
vyonne57

Could you tell me how to stack tall beer glasses and where please, or should I not bother?

Euromaid
Ruben R.Euromaid
Freestanding Dishwashers

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Joh

JohBrisbane

  • 3 reviews
  • 2 likes

Excellent value

published

Out performs previous dishwasher at half the price. Top rack has slightly different stacking arrangement that took a bit of getting used to for wine glasses. Works fine for beer glasses. Is Euromaid trying to tell me something?

Delivery was quick, which was appreciated because the previous dishwasher died without warning and was just out of warranty.

Date PurchasedJul 2017
1 comment
Euromaid
Ruben R.Euromaid

Thanks so much for the great review! Maybe you should ditch the wine and stick to beer ;-)

privateer_saurus

privateer_saurus

  • 13 reviews
  • 4 likes

Love it, such good work for great price

published

Why did i retain my old piece of junk dishwasher for so long, when all my dish washing problems could have been solved for a mere $400? So quick, so clean, so quiet. I'm still getting used to the rack layout but i do have unusually large plates, and admittedly, have not read the instructions. Regardless, i love it!

Date PurchasedAug 2017
1 comment
Euromaid
Ruben R.Euromaid

We love helping make your life a little easier ;) Thanks for popping online and leaving us a review. It is great hearing from our happy customers :)

Inqueensland12

Inqueensland12Queensland, Australia

  • 2 reviews

Waste of money! Broke within a few days, still waiting for it to get repaired

published

Worked for the first 2 washes, then completely stopped. Even the first two washes, it didn't dry the dishes at all.
Total waste of money!!!! Still waiting for it to be looked at for repair. Wish I could just get my money back as I know this is going to just be a headache appliance.

Date PurchasedAug 2017
3 comments
Euromaid
Ruben R.Euromaid

We are so sorry to hear this has happened. Can you please provide us your contact information so that we can get in touch with you and get this resolved ASAP. As soon as we have your contact information we will be in touch.

Inqueensland12
Inqueensland12

Where do I submit contact information that won't be displayed?

Euromaid
Ruben R.Euromaid

Please contact us on 1800 444 357 and our Customer Care team will be happy to help you.

Save your money

published

Piece of crap. Service when you have a complaint is non existent. Have spoken to someone twice and waiting for a call back. It is to the point that I don't want this piece of crap. Just give me my money back. Oh by the way. It's only a couple of weeks old!! I will keep putting honest reviews on here until something is done and I am rid of this lemon.

Date PurchasedSep 2017
3 comments
Euromaid
Ruben R.Euromaid
Robz
Robz

These details have been given to you several times. They are on your file. I will await your call.

Euromaid
Ruben R.Euromaid
hybridtheory07

hybridtheory07South West, WA

  • 5 reviews

Really good value

published
Date PurchasedJul 2016
3 comments
Euromaid
Ruben R.Euromaid

We love reading such informative reviews from our happy customers! What an awesome way to start our Friday! Thanks so much for taking the time post.

PS. Love the reference to Linkin Park in your screen name ;)

hybridtheory07
hybridtheory07

Our DR14W is now nearly 2 years old and hasn't missed a beat. I highly recommend this product as a basic dishwasher that will do everything most people are going to need.

Euromaid
Ruben R.Euromaid

We appreciate the update! We love the DR series :)

Page 2 of 4
See all Euromaid DR14S / DR14W reviews

Questions & Answers

Jodie

Jodieasked

DR14S / DR14W

Euromaid EBM14S it’s not filling with water and just humming

1 answer
Euromaid
Rachel A.Euromaid

Hi Jodie, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your dishwasher and they will be able to assist you further. Alternatively you can email us at [email protected]

Martin L.

Martin L.asked

DR14S / DR14W

Have had a DR14W for about 2 months. Renting so landlord bought it after old one crapped out. So far the plastic handle has broken off inside the door - managed to jury rig it after an hour or so - and tonight it did the stop work/humming thing described by so many, relieved (so far) by tipping a couple of litres of water out on to my kitchen floor...
So is it likely that it will keep on doing this every coupe of months? Any point in getting it replaced while still under warranty, or do all of them behave the same??

1 answer
Euromaid
Mitch H.Euromaid

Hi Martin,

sorry to hear, please give our customer care team a call on 1800 444 357 so they can assist :)

Jocelyn A.

Jocelyn A.asked

DR14S / DR14W

What would the reason be for the bottom area to become full of water and machine refusing to work?

4 answers
Euromaid
Mitch H.Euromaid

Hi Jocelyn,

Please give our customer care team a call on 1800 444 357 to assist :)

Jocelyn A.
Jocelyn A.

Can't get to a phone - any quick thoughts??

Euromaid
Mitch H.Euromaid

Hi Jocelyn,

without a tech its hard to say but it could be the pipes might be blocked

Get an answer from our members and Euromaid representatives

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