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DR14S (Stainless), DR14W (White)TimmarshallSydney, NSW
- 4 reviews
Avoid - keeps breaking down
I strongly advise avoiding this machine. Save a little longer and buy from a more reputable brand. This machine keeps letting us down and it's a real pain making ourselves available for a technician each time. We are busy people with a family and we just don't have the time to keep waiting for technicians who ALWAYS have to visit twice as they never have the parts first time.
1 comment
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ToneMetropolitan Adelaide, SA
- 15 reviews
Probably the best value dishwasher available in Australia today.
We purchased the Euromaid DR14W to replace a Miele that had failed after 10 years. To be honest, our expectations were quite low as we'd been impressed with the Miele's performance. However, we've found that the performance of the Euromaid to be better than the Miele in some ways.
Cleaning performance is generally excellent, with no residue left on dishes (we use the same Aldi dishwasher tablets we used with the Miele). We find the Eco 45 degree setting does a brilliant job on all but the most heavily soiled dishes. Drying performance i...Read more
s also quite good, with the top drawer maybe marginally less effective than the Miele. Noise level is not excessive. To be honest, the only difference we noticed with the Euromaid vs Miele is that the Euromaid's drawers feel a bit flimsy in comparison. Still, for around a third of the price of a replacement Miele, we have no complaints. Special mention to Appliances Online for making the purchase of this machine easier than ordering a pizza.
2 comments
Ruben R.Euromaid
Thanks for taking the time to jump online and leave a review!
Nearly 3 years in and this dishwasher still works just as well as it did when new. We use it around 3 times a week, with the same cheap-and-cheerful Aldi dishwasher tablets and rinse aid. I'm not su... Read more
re how much of this has to do with maintenance* rather than the machine itself. Taking the washing performance out the equation, the machine itself still looks and feels like new. It's the little things such as none of the drawer runners breaking and the printing on the front panel showing zero wear ... it's taken for granted, but the fact none of this stuff seems to have aged can only be a positive sign.Similar opinion? Write a review on ieatwords.com.au!
Excellent ..Great Value ...Does a Great Job
Excellent, Great Value, Does a Great Job .I would recommend to anybody, quiet, simple to use and I didn't spend a fortune on it either around $350 I found this Machine to be Easy to use ...Don't need a uni degree to operate it ..washes well. Dissolves table well. doesn't leave a residue on dishes either ...Great Value for the Money
1 comment
Ruben R.Euromaid
Hey Deb, thanks for the great review!! :)
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Find out how Euromaid DR14S / DR14W compares to other Freestanding Dishwashers
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Gracie
- 6 reviews
- 3 likes
Great value dishwasher
Really good value for money. Washes dishes well, but does not dry them well unfortunately. But okay if you have time to open the door and let them air dry for a couple of hours. Not super quiet and occasionally clunks unexpectedly but not noisy enough to be a bother. A better machine than others we have bought for double the price! If you are looking for a reliable dishwasher on a budget you can't go wrong here.
1 comment
Ruben R.Euromaid
Welcome to the Euromaid team ;)
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steeloNewcastle
- 6 reviews
- 1 like
Great value dishwasher that works
Bought this dishwasher online in June 2017 for just under $300 brand new. It is the second one of this model I have had as the first was such good value (it was installed in a rental property). The product is well built with a good finish and is easy to install and operate. The keep it simple principle works here! The dishes are clean and maintenance is also easy (i.e. cleaning the filter). The dishwasher is a little noisier than the previous Bosch product but it is not so loud as to be an issue - and at about 1/3 the price it is great value!
1 comment
Ruben R.Euromaid
Love the review! :)
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Clarissaperth
- 4 reviews
- 3 likes
Excellent dishwasher
This is a fantastic dishwasher. It actually works better than my expensive bosch one I bought for another apartment. It dries and washes really well and I usually only use the short cycle. All my plates and everything fit in fine. The only thing is the top rack keeps sliding out on one side.
1 comment
Ruben R.Euromaid
We love the DR Series! Glad you to do to!
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lambchopsbrisbane
- 5 reviews
- 3 likes
highly under rated machine
the machine is a lot quieter than our previous machine that wears a know brand.
i found a lot of parts exactly the same as the big brand washer we had so i kept some for spares.
this proves a lot of the parts come from the same factory in china as the part numbers match.
why pay more when this washer does a fantastic job quietly.
1 comment
Ruben R.Euromaid
Welcome to the Euromaid team!
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Amanda K
- 2 reviews
- 2 likes
Not great
I have to perfectly clean my dishes before putting them in as my dishes have been coming out the same way they are put in... I have tried different tablets and rinse aid, I have tried the highest washing option with no success... the dishes also don't dry... I downloaded the manual online and followed it step by step and it still doesn't work how I expect it too. Unhappy with the product :(
1 comment
Ruben R.Euromaid
Hey Amanda, this sounds really unusual. Can you direct message us your details and we will get in touch with you asap!
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Mrs Customer
- 4 reviews
- 3 likes
- DR14S (Stainless)
- Verified purchase
All the basics!
We purchased this one and thought it had a time delay start. It does not. Looks good, easy to install and my husband and I carried it up 3 flights of stairs. Cleans up nicely and stands up to messy husband and dried on food. A bit loud, but not bad for the price. Good value for money, and all the basics!
1 comment
Ruben R.Euromaid
Thanks for jumping online and leaving us a review. We appreciate it! Congratulations on your purchase :)
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Erick CLockyer Valley, Queensland
- 8 reviews
- 7 likes
It has worked well for 18 months but now the door wont close
This is one of the cheapest Dishwasher options, and it suits me well. It washes the dishes, at varying quality depending on what powder or tablets I use. I guess it's the powder that makes the difference there.
It isn't too noisy, so no complaints there.
Basically a good machine with no hassles until the other day (Friday night). The door won't close and latch.. so I can't use it.
It may be something very simple, but I can't work out what to do. Just waiting for Euromaid to reply to my email for support, as it is within the 2 year warranty..
5 comments
One week later, 10th Nov. Still waiting. My first contact to Euromaid on 4th Nov (via website contact) was answered on 9th Nov.
Ruben R.Euromaid
Hey Erick,
It's really concerning we have not been in touch. We will get this taken care of first thing Monday morning for you.... Read more
Please accept our apologies. Talk then.I am looking forward to hearing something. Thomson Refrigeration & Air Conditioning, Gatton 4343 are the nearest service agents to me, and have my details, just waiting for authorisation from you.
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khoogeelong
- DR14W (White)
- Verified purchase
Disappointed
7 days after installation, the knurled portion of the water inlet hose detached from the hose. About 2 weeks after I first made contact with the manufacturer (during which time 6 or 7 more calls were made and the standard reply was waiting from the technical department) before I was told that the hose was not cover under warranty because it had snapped. What was most frustrating was that the manufacturer had dismissed the claim for warranty based on a photograph I had sent to them. There was no testing of the hose or close up scrutinizing of the hose.
3 comments
Ruben R.Euromaid
I'm sorry to hear about your experience in trying to resolve this issue. In order to conduct the investigation you've suggested, could you please private message your details and a member of our Custo... Read more
mer Care Team will contact you to discuss this further?I had e-mailed your Customer Care Team on the 26/10/2017, till todate have not had a reply.
Your Customer Care Team do have my phone number.
Ruben R.Euromaid
Hi Khoo, we have sent you a private message.
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Lina.LQueensland
- 6 reviews
- 3 likes
- DR14S (Stainless)
- Verified purchase
Great & affordable Dishwasher
The unit is great, I've had no issues with it at all and my dishes come out clean and dry. Installation was easy and straight forward. Can fit a decent amount of dishes in there. Only one minor issue with putting light cups, containers etc is that the water can sometimes tip them right side up and ends up full of dishwashing water so have to rewash them. I've learnt to anchor them down with other dishes and that works fine. Apart from that, it's great. Not that noisy, pretty standard I would say. Good, affordable unit.
1 comment
Ruben R.Euromaid
Hey Lina,
Thanks for leaving such a detailed review. We are glad you love your new Euromaid dishwasher :)... Read more
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MargeQueensland, 4214
- 5 reviews
Very happy with machine and great service from Applicance online
i ordered this late Saturday online and it was delivered Monday morning. Appliances onlline took away my 20 year old leaking dishlex. I have been very happy so far with this machine and for the money I think it is extremely good value. It is always a challenge getting used to stacking a different machine and must admit I did remove the lid on the cutlery basket as find it easier to use that way - just a matter of what you are used to. I have been using the short cycle and find that is very good, the machine is quiet. At this stage highly recommend for a good machine at a very good price.
1 comment
Ruben R.Euromaid
Hey Marge,
We are so happy you love your new dishwasher. It is great to hear from our happy customers :) ... Read more
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ManagerMooloolaba
- DR14S (Stainless)
- Verified purchase
Shocking Model
We have had a very poor experience with this model. It faulted within two months. The unit was replaced under warranty, as the required part was out of stock. Then the warranty replacement faulted with the same issue within the next six weeks.
To Euromaid's credit - we have now received a refund / in-store credit. Needless to say, I will not be purchasing a Euromaid after this experience. But well done to the customer service team that went through the efforts to help us be able to now purchase a different dishwasher model altogether.
Thank you.
2 comments
Ruben R.Euromaid
Good morning,
It is really concerning to hear of your experience. ... Read more
The DR series is one of our top sellers, with literally thousands of them in the market; it is also one of our best performers in regards to failure rate, so it is highly unusual to hear of two failing in such quick succession. We would like the opportunity to investigate this further and we will be escalating your particular case to senior management for investigation. Can you please send us a private message with your full name, telephone number and address so we can obtain the history of your case? We would also like to touch base to compensate you for your experience. We can assure you that your experience is an anomaly and we stand by the quality of our product. Please accept our sincere apologies. Talk with you soon. Thanks.You are welcome to contact me. The case number was 247678.
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vyonne57PERTH
- 22 reviews
- 1 like
Great for the price
My house had a $6000 Kleenmaid dishwasher in it which we replaced after a year with a $900 Bosch which we’ve just replaced with a $399 Euromaid dishwasher. I cannot find a difference any of them, the Bosch lasted 6 years and I was very happy with it, but I’m sick of paying ridiculous prices for things now that have a finite life, so I’m going the opposite direction and I’m finding there is no point in paying for a name anymore. This dishwasher is a little louder as the door is not as heavy, but apart from that, it has a shorter wash cycle by al...Read more
most half the Bosch cycle and has exactly the same result. Why pay $500 more for the same result? The reviews on this dishwasher were really positive so I bought one and at this stage, couldn’t be happier. My only complaint is I can’t stack our really tall beer glasses anymore, they are just too tall and don’t feel secure doing them down the bottom, so I hand wash them. It’s not as big as the Bosch, but since there’s only two of us, it’s actually better cause we don’t have to wait as long to get enough dirty plates to clean, but that could be a problem for a family. The top configuration is different, but I like it. It’s what you get used to I guess.5 comments
Ruben R.Euromaid
Thanks so much for taking the time to write such a detailed review. We're happy you love your new dishwasher :)
Could you tell me how to stack tall beer glasses and where please, or should I not bother?
Ruben R.Euromaid
Sure can! You can adjust the height of the upper basket. This will allow you to fit taller glasses.
Your user manual has a diagram which may make the below explanation more simple to understand. ... Read more
Ensure the top basked it empty, extend the basket outwards i.e. opening it. You can un-clip it from the rails with the two clips at the front of the extended rails. Carefully remove it from the rails and drop it down into the second slot. If you get stuck, let us know and we can give you a call.Similar opinion? Write a review on ieatwords.com.au!
Find out how Euromaid DR14S / DR14W compares to other Freestanding Dishwashers
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JohBrisbane
- 3 reviews
- 2 likes
- DR14S (Stainless)
- Verified purchase
Excellent value
Out performs previous dishwasher at half the price. Top rack has slightly different stacking arrangement that took a bit of getting used to for wine glasses. Works fine for beer glasses. Is Euromaid trying to tell me something?
Delivery was quick, which was appreciated because the previous dishwasher died without warning and was just out of warranty.
1 comment
Ruben R.Euromaid
Thanks so much for the great review! Maybe you should ditch the wine and stick to beer ;-)
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privateer_saurus
- 13 reviews
- 4 likes
- DR14W (White)
- Verified purchase
Love it, such good work for great price
Why did i retain my old piece of junk dishwasher for so long, when all my dish washing problems could have been solved for a mere $400? So quick, so clean, so quiet. I'm still getting used to the rack layout but i do have unusually large plates, and admittedly, have not read the instructions. Regardless, i love it!
1 comment
Ruben R.Euromaid
We love helping make your life a little easier ;) Thanks for popping online and leaving us a review. It is great hearing from our happy customers :)
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Inqueensland12Queensland, Australia
- 2 reviews
Waste of money! Broke within a few days, still waiting for it to get repaired
Worked for the first 2 washes, then completely stopped. Even the first two washes, it didn't dry the dishes at all.
Total waste of money!!!! Still waiting for it to be looked at for repair. Wish I could just get my money back as I know this is going to just be a headache appliance.
3 comments
Ruben R.Euromaid
We are so sorry to hear this has happened. Can you please provide us your contact information so that we can get in touch with you and get this resolved ASAP. As soon as we have your contact information we will be in touch.
Where do I submit contact information that won't be displayed?
Ruben R.Euromaid
Please contact us on 1800 444 357 and our Customer Care team will be happy to help you.
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Save your money
Piece of crap. Service when you have a complaint is non existent. Have spoken to someone twice and waiting for a call back. It is to the point that I don't want this piece of crap. Just give me my money back. Oh by the way. It's only a couple of weeks old!! I will keep putting honest reviews on here until something is done and I am rid of this lemon.
3 comments
Ruben R.Euromaid
Hi Robz,
Sorry yo hear of your experience. Can you please provide us your contact information and we will get in touch with you right away.... Read more
Thank you.These details have been given to you several times. They are on your file. I will await your call.
Ruben R.Euromaid
Hi Robz,
We can definitely see how that would be frustrating for you. Unfortunately, we have no way of knowing who you are just from your first name. If you can provide the information to us, we will ensure our team get in touch with you right away.... Read more
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hybridtheory07South West, WA
- 5 reviews
- DR14W (White)
- Verified purchase
Really good value
This is the dishwasher to buy if you are after a basic, good value dishwasher that cleans well. We have two toddlers and have been running our unit on average twice a day since July 2016. It has performed well. If you use quality tablets and rinse aid, it cleans and drys about as well as the expensive units. The baskets are perhaps a little basic compared to some other models but this has not been an issue for us. We typically run it on the Eco setting of 45 degrees and this is sufficient for nearly all applications. We had a Samsung previously...Read more
, and the Euromaid performs about the same but is perhaps a touch less quiet. I figure that the limited electronics compared to most other models will result in a longer life. So far, so good. Even if this unit only lasts half as long as a premium brand item, it will still represent much better value.3 comments
Ruben R.Euromaid
We love reading such informative reviews from our happy customers! What an awesome way to start our Friday! Thanks so much for taking the time post.
PS. Love the reference to Linkin Park in your screen name ;)
Our DR14W is now nearly 2 years old and hasn't missed a beat. I highly recommend this product as a basic dishwasher that will do everything most people are going to need.
Ruben R.Euromaid
We appreciate the update! We love the DR series :)
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Questions & Answers
Jodieasked
Euromaid EBM14S it’s not filling with water and just humming
1 answer
Rachel A.Euromaid
Hi Jodie, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your dishwasher and they will be able to assist you further. Alternatively you can email us at [email protected]
Martin L.asked
Have had a DR14W for about 2 months. Renting so landlord bought it after old one crapped out. So far the plastic handle has broken off inside the door - managed to jury rig it after an hour or so - and tonight it did the stop work/humming thing described by so many, relieved (so far) by tipping a couple of litres of water out on to my kitchen floor...
So is it likely that it will keep on doing this every coupe of months? Any point in getting it replaced while still under warranty, or do all of them behave the same??
1 answer
Mitch H.Euromaid
Hi Martin,
sorry to hear, please give our customer care team a call on 1800 444 357 so they can assist :)
Jocelyn A.asked
What would the reason be for the bottom area to become full of water and machine refusing to work?
4 answers
Mitch H.Euromaid
Hi Jocelyn,
Please give our customer care team a call on 1800 444 357 to assist :)
Can't get to a phone - any quick thoughts??
Mitch H.Euromaid
Hi Jocelyn,
without a tech its hard to say but it could be the pipes might be blocked
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Ruben R.Euromaid
Hi Tim, so sorry this has been your experience. It certainly doesn't match with our customer care values. We have sent you a direct message. Thanks.