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Washing Machines Buying Guide

Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

(0)
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(1)
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(17)
  • Build Quality
    1.0 (4)
  • Value for Money
    1.0 (4)
  • Ease of Use
    1.5 (4)
  • Cleaning & Maintenance
    1.3 (4)
  • Noise Level
    1.8 (4)


Absolute joke

published

We bought this machine from Appliances Online and even after having it replaced are still waiting for it to be fixed from 15/1/2020. With four children this is not acceptable. It doesn’t spin, jumps all over the place and the highest the water goes is half way up the filter. Will never buy again

Purchased in April 2017 at Appliances Direct Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers
1 comment
Euromaid
Rachel A.Euromaid

Hi Valentine, Thank you for reaching out to Euromaid. We are sorry to hear about your experience, please check the reply to your inbox message


johnnyq

johnnyqMelbourne

  • 12 reviews

Ruined all my knitwear

published

Purchased in May 2018 at Appliances Online for $469.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers

ruins clothes, awful machine.

published
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers

Horrible machine

published

Horrible machine that leaves your clothes no only tangled together but covered in lint, resulting in more work in the backend when you are folding or ironing. I will not purchase another appliance by Euromaid as if this is the standard of quality the bar must be horribly low.

Purchased in August 2016.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
See all answers

Non existant "Customer Care"

published

Having the same issues as Karl and Gleresa - water level/sensing. Customer care asked the ridiculous questions of where was the water hose sitting; water pressure etc - the machine does not fill properly. Service technician said I should use auto settings WT? ... 8 settings for various washes and I can use 1??? Customer care requested photos for the technical department, sent them and surprise - they never got them. Sent again, still no reply. Phoned, no answers - no callbacks. Today the 1800 number would not answer, so I ring the 1300 - I asked to be called back as I am not going to sit on hold on a 1300 - guess what .... no return call. If this is customer care .... very disappointed. Maybe waiting for me to give up ??

Purchased in July 2017.

5 comments
Euromaid
Mitch H.Euromaid

Hi,

Sorry to hear, can you please send us a message with your contact details so we can assist

karebai
karebai

Message sent, but surprise surprise ..... still no response - no phone call, no email reply.

karebai
karebai

And still no resolution - why do you not contact via the phone number provided ?


Simon

SimonSydney, NSW

Broken now for 3rd time in 3 yrs

published

Wont spin no matter what setting I use or if I reduce or put more cloths. Started banging on the sides and now wont spin at all. Third time now.

Purchased in August 2015.

2 comments
Euromaid
Ruben R.Euromaid

Hi Simon,
Could you provide us your contact details and we can have someone from our team assist.
Thanks

Simon
Simon

I am under extended product care with Harvey Norman (thank God). Someone is booked to see me in 2 days.


Mag

MagAustralia

  • 2 reviews
  • 2 likes

Terrible Machine, Warranty Dishonoured, Poor Customer Care

published
Date PurchasedNov 2018
3 comments
Euromaid
Ruben R.Euromaid
Mag
Mag
Euromaid
Ruben R.Euromaid

Disappointed

DisappointedGreater Melbourne (Metropolitan), VIC

Terrible!

published

I wash 2 loads of washing a day - we are an active family! This washing machine is noisy, clunky and simply ties all my clothes into a knot. It is so hard on our clothes and the quickest cycle is just over an hour. I have been patient with it - tried putting in less clothes and then more clothes in a wash - end result - terrible. Do not buy. I have tired to make it work over the last 6 months - I give up and will buy a new machine.

Date PurchasedMar 2018
1 comment
Euromaid
Ruben R.Euromaid

Good morning, sorry to hear that you are unhappy with your purchase. We have sent you a direct message requesting further information. Thank you.

Will not fill up with water

published

This machine from day one has never put enough water in to wash clothes,even on the highest water setting there is not enough water to cover even half a load. The clothes come out so tangled and knotted some have been damaged pulling them apart.As i can not afford a new machine I'll just have to deal with it for a while but would never buy a Euromaid product again

Date PurchasedAug 2016
3 comments
Euromaid
Ruben R.Euromaid
Karl
Karl

It needs additional water with every load no matter what im washing,the machine just doesn't put enough water in

Euromaid
Ruben R.Euromaid
Sue A

Sue ABoyne Island

Terrible machine - this is now the second in 18months that has failed

published

This failed under warranty at Christmas last year and it took weeks to replace it, Like clock work it has failed again. I will never buy this machine again. I am now in a position without a machine with 3 children, I am hoping that I can get some response from Euromaid.

Date PurchasedDec 2017
3 comments
Euromaid
Ruben R.Euromaid
Sue A
Sue A

Can you please advise how I send a direct message?

Euromaid
Ruben R.Euromaid

Gleresa

GleresaCentral West, NSW

  • 8 reviews
  • 3 likes

Would give it MINUS10 if I could!!

published
Date PurchasedJan 2016

do not waste your money

published

Unless you want a washing machine that sounds like a jet turbine engine has dropped its bearings and is ripping into the casing then this is the machine for you. My neighbours 2 doors up from me asked me what the hell the terrible banging sound was that comes from my place every morning, I didn't hear them actually ask the questions due to my industrial deafness I have from having this machine in my house. Terrible, terrible machine, useless piece of junk.

Date PurchasedFeb 2016
1 comment
Euromaid
Ruben R.Euromaid

mrsmp

mrsmpGOLD COAST

  • 9 reviews
  • 33 likes

It's just alright

published
Date PurchasedJun 2017

Same problems with machine HTL80

published

I have all the same problems that you were having.
The machine won't spin and the drum jumps around and smashes into the side of the cabinet and i end up having to hang my clothes out soaking wet.
Shame on you Harvey Norman for selling this crap to your customers.

Date PurchasedJul 2016
1 comment
Euromaid
Ruben R.Euromaid
Andrew

AndrewLake Haven

Never buy a Euromaid HTL 80

published

Have had it repaired as it will not go through the cycle, always is unbalanced & makes a banging noise, not filling up all the way, & leaks water from bottom, it is level still doing the same things we have to take the washing out before the spin cycle has finished & hangout dripping wet. The repair man is supposed to come back to look at it again but no he hasn't.
Not happy with this washer & I will get my money back if it is not delt with soon.

Date PurchasedAug 2015
2 comments
Euromaid
Ruben R.Euromaid
Andrew
Andrew
The d man

The d manDarwin

  • Verified purchase

Worst washing machine ever

published

Had this for 2 months and then it broke .repair man came out said it was the panel .replaced panel, but it wasn't the panel motor blew up.didn't fill properly on wash cycle. Never again will i purchase euromaid crap. Got a new lg frount loader and cant even hear it rinning

1 comment
Euromaid
Ruben R.Euromaid

Hi, its unfortunate to hear of your experience with your machine, very sorry that you were not happy with your purchase. we hope all goes well with your current machine.

Thank you for your feedback


B22

B22Sydney

Don't buy a Euromaid washing machine

published

Machine stopped after 5 weeks. Repairman came out and said it needed a new control panel. Today the control panel was fitted. I was told that now the motor is also faulty and I must wait for that part to arrive. In the interim I shouldn't use the machine. We had the machine for 5 weeks before it fell apart. I want a new machine. This is completely unacceptable. It's been 2 and a half weeks that I haven't had a machine and now it could be another week...month!

3 comments
Euromaid
Ruben R.Euromaid
B22
B22

General Whitegoods came out yesterday afternoon for the 2nd time. Machine purchased at Harvey Norman online. I'm in Macquarie Park.

Not sure how to pvt message on this forum. Can you perhaps give me an email address?

B22
B22

No response yet


Sim

SimLaunceston

Absolute Disaster

published

The worst washing machine ever. Lasted 5 weeks and it broke . Have now been waiting weeks for a part and will never ever buy another Euromaid washing machine again. It is also very rough on clothing. I hate it. I am tempted to take it to the tip and buy a different brand.

6 comments
Euromaid
EuromaidEuromaid
Sim
Sim

Ok thanks. How do I message you?

Euromaid
EuromaidEuromaid

Questions & Answers

Valentine Fullick

Valentine Fullickasked

We bought a euromaid HLT80 a few years ago whit wouldn’t spin, over a few months had it supposedly fixed but continued to have the same problems. Only also fills to half way up the filter for the biggest load . After a few months it was replaced and guess what- same problem again!!! Have had a technician out when put in a part and it worked on a low empty load but once we put clothes in same problem. It was first reported on 15/1/2020 and we are still with no machine. We have 4 children so it is costing me an absolute fortune at the laundromat. Hopefully when they can’t fix it this time I can swap for a different brand. It was purchased from Appliances Online

1 answer
Euromaid
Rachel A.Euromaid

Hi Valentine, We are really sorry to hear about your experience, can you please send us a message with your contact details and i will arrange for someone from our customer care team to call you, thank you


Rachel

Rachelasked

My Euromaid HTL80 has just started making a horrible rattling noise when spinning, like there is a coin in there. We have checked...there isn't!!!

1 answer
Euromaid
Mitch H.Euromaid

Hi Rachel,

Sorry to hear, please give our customer care team a call on 1800 444 357 and they can assist :)


Rachell

Rachellasked

My mach8ne keeps reading a E6 Code when going to spin

1 answer
Euromaid
Mitch H.Euromaid

Hi Rachell,

Please give our customer care team a call on 1800 444 357 to assist :)


Get an answer from our members and Euromaid representatives


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