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12 questions from our users

Michael K.

Michael K.asked

Glacier Fridge/Freezer

What model evakool has the compressor at the back



2 answers
Tony
Tony

Mate
Sorry to damper your spirit, just keep away from Eva cool (Glacier), 4 years and down the tube, polite on this web but end of day get an engel .
Regards Tony

Tony
Tony

Ment to say polite on this site, but make it so hard to help, like driving item to sunny coast and pay for just looking over the unit.

Cail P.

Cail P.asked

Glacier Fridge/Freezer

Hi, just got a glacier G50 second hand. When I run it the small compartment doesn't cool as much as the large. E.g. when on -17c the large side was around -17c and small side about +9c. Is this normal operation? Thanks Cail

1 answer
EvaKool
Evakool I.EvaKool

Hi Cali, Thank you for your message. Yes that is normal. The small compartment is a cooling shelf, and will cool from the over flow of the air from the large compartment. This shelf is to be used for items that are meant to be keep cool. Kind regards, Tracey- EvaKool Warranty Manager



danny g

danny gasked

Glacier Fridge/Freezer

Hi would like to know where to find a service agent i live in the melbourne suburb of sunbury 3429 thank you danny .

1 answer
EvaKool
Evakool I.EvaKool

Hi Danny, thank you for your message. The link for our service agents is as follows: https://www.evakool.com.au/repairers
Kind regards, Tracey- EvaKool Warranty Manager

Shaymus F.

Shaymus F.asked

Glacier 80L

Hi,
Every now and then the small compartment digital readout out sayS Error 2. And the right hand compartment temp starts rising but doesn’t give an error at all.

1 answer
EvaKool
Evakool I.EvaKool

Hi Shaymus, This could be a fan error. Please can you go onto our website to look to see who your nearest service agent is. Kind regards, Tracey- Warranty Warranty Manager



Jim

Jimasked

Glacier 50L

Hi, my fridge has been running on 240v (constantly) for the past 36 hours and has not gotten below 4c. It is set at -5c. The fridge is approx 1/3 full of ice packs from my freezer which I rotate from freezer to fridge every 4 hours or so. Prior to placing the ice packs in, the fridge ran 17c empty. It is coming up to 4 years old and has not been subjected to rough conditions. Ambient temperature today was up to 33c. Am I doing something wrong or is it the fridge?

3 answers
Zowner
Zowner

Hi Jim,
Mate if the fridge only comes down to +17 C, empty, then it has a big problem. Maybe it needs a re-gas. If the motor/compressor sound OK, as these fridges are fairly quiet, then I think it will be a re-gas.
I have had mine in the tub of a twin cab with a hard lid, on a 43degree day, set on -2 C, and after 4 hours of travel, opened a stubby, out of the fridge, and a few little icicles formed when I took the top off the stubby, perfect temperature.
I have found set at -2 degrees, it will climb to +2 degrees before the compressor starts up again.
The only other thing is that there needs to be some room between items in the fridge so the cold air is able to circulate within the fridge.
Empty on a 31 degree ambient temp day, on 240v, set on 0 degrees C, the.fridge will pull down to 0 degrees in approximately 1/2 an hour, then the compressor will shut off, until the temp goes back up til 3-4 degrees, when the compressor will start again.
If the compressor keeps running, then it needs a re-gas and the sooner the better, as the motor and compressor are not really made to run all the time, IE the duty cycle is not 100%
Let me know how you go
Cheerio,
John

Jim
Jim

Hi, Thanks for your prompt response. Your answer was the one I suspected, but hoped that it may have been the way I set it up or something else. Thanks again.

EvaKool
Evakool I.EvaKool

Hi Jim, Please contact us directly so we can direct you to a service agent. The number is 07 5492 7777, or email [email protected] Kind regards,
Tracey- Warranty and After Sales Manager.

Garry L

Garry Lasked

Glacier 50L

EvaKool Travelmate Glacier Series G50.
I bought it Jan 2018, no problems till my latest trip. It is now draining my 6 month old 105 AH battery down to 11 volts over night with the error light glowing red each morning. The night ambient temperature at the time ranged between 1 & 8 degrees.
I had the battery tested by Century & they say it's as good as new. I had the fridge checked by an approved repair shop, no fault found. I had my wiring checked by a sparky, no voltage drop over the length of my heavy cable.
I noticed in the (air conditioned) repair shop that the power light appeared to remain green continuously but in the back of my cruiser the power light is orange when the compressor isn't running & green only when it is running.
Is the power light meant to be orange in between compressor cycles?

3 answers
EvaKool
Evakool I.EvaKool

Hi Garry, thank you for your message. That is correct, when the unit has cycled off, the orange light will be displayed. When the unit is running, the greem light will be on. If you have any more questions, please feel free to call us on 07 5492 7777 or email [email protected]. Kind regards, Tracey- EvaKool Warranty and After Sales Manager.

Garry L
Garry L

Thanks Tracy, I'm now looking at logging power drawn over a few days & will buy a larger solar panel & possibly another 105 ah battery before my next trip. I'm just a little confused as to why my almost new battery is no longer adequate when the same size was in the past.

EvaKool
Evakool I.EvaKool

Hi Garry. Please can you give us a call and one of us can assist you. The office number is 07 54927777. Kind regards, Tracey

Golden G.

Golden G.asked

Glacier 75L

Went away for a month, was turned off, came back turned it on now cant set temperatures on both sides/ had unit for 18months.

1 answer
EvaKool
Evakool I.EvaKool

Good morning, so that our technical support team can assist you please either email us at [email protected] or call us on 07 5492 7777. Best regards, Evakool.

Eric G

Eric Gasked

Glacier 75L

Is it 24volt?

1 answer
Zowner
Zowner

Hello Eric G,
Mine is a 50litre, however I am fairly sure the whole range is 12/24/240 volt.
My 50 litre is running on 12volts in the back of a Ford Ranger
Cheerio,
Z owner

Scottb

Scottbasked

Glacier 75L

My evakool glazier dual 75 will not cool, stays on 23 degrees on both sides. Any help?

1 answer
gladysandmaude
gladysandmaude

We're having the same issue. Fridge worked great for the first 12 months now it just won't cool.

Stevo

Stevoasked

Glacier 50L

Hi i have a travelmate glacia model its 3 years old and been working fine.I have it set at -3 and when its down to temp it cuts out and restarts again at +2 but in the last week it does the same sort of but when it gets to -3 it slowly gets warmer then sits on 0 for about half an hour then when it gets to +2 it takes about 45 mins to get back to -3 where it used to only take about 5 mins or so ?? Thermostat or something like that do you think?? No change in contents its always got a carton of beer in it and its a 50 litre

4 answers
Hydo
Hydo

Hi Stevo normally when a thermostat stops working the compressor will run continuously and the temp will keep dropping below the -3 degrees setpoint. I assume you have done all the standard things like turning it off for half a day then on again and swapping 12v to 240v to see if there is any difference. Other than that I wouldn't know.

Stevo
Stevo

Hey hydo no i havnt turned it off for that length of time i’ll give anything a shot thanks

Mec tec.
Mec tec.

Hi mate, it might be worth checking the condensor ( radiator looking thing fans blow through ) if it is dirty it won't cool the gas and then there is no or little heat transfer which will affect the cooling ability. Blow out with compressed air. Be careful not to damaged the fins. Hope this helps.

seato

seatoasked

Glacier 75L

hi im stuck between two dual zones the kickass 71liter fridge freezer and the evakool 75 liter please help.

No answers
Grantus Maximus

Grantus Maximusasked

Glacier 75L

Anyone had trouble with these running inside a car or ute canopy? I've got a Kickass branded 75L dual zone set to -18 and regularly hits -5 seen as high as +3 though.

1 answer
Blake
Blake

I think if it’s really hot they will struggle regardless, mine will struggle on a hot day on the slide that comes out of our camper trailer in the shade. If your in and out of them and adding hot stuff to them that will affect them a fair bit. I also have a evakool drawer fridge that is mounted in a alloy canopy in Qld, 39 C today and the beers were still 2C

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