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Everdure Neo Buddy Questions & Answers
6 questions from our users
Bradasked
When hooking up to gas bayonet on caravan, does it use the same gas hose as Weber?
1 answer
Alexis P.Everdure
Good morning, The Everdure hose has a bayonet fitting which is suitable for Australian homes, if the fitting on your caravan is the same as your home it should fit for you.
If you require further assistance please contact our customer service desk on 1300 739 033.
The team at Everdure.
Louise Blewasked
Hi I want a full flat plate for my neo buddy, where can I buy it from?
1 answer
Alexis P.Everdure
Good morning Louise,
Thanks for contacting us with regards to your Buddy, please contact our customer service desk on 1300 739 033 and one of our friendly team will be able to assist with your enquiry.
Kind regards
The team at Everdure.
Ashleyasked
Where can I get cast iron plate plate Neo Buddy?
1 answer
Alexis P.Everdure
Good afternoon Ashley,
All parts for the Neo Buddy are available through the special orders desk at Bunning's. Please feel free to contact us on 1300 739 033 if we can assist further.
Macaasked
Hi, My Buddy won't heat more than 200, pork won't crackle.. Any advice?
1 answer
Alexis P.Everdure
Good afternoon Maca,
So that we can assist with your enquiry could you please contact our customer care team on 1300 739 033
Thanks.
Pullyasked
Hi I brought this product, but I understand that it is more like an oven. How can I steam Vegs in / On it as I don't want to use fat
2 answers
It could be used as an oven but I have not. Steaming is another thing again. That just requires boiling water under the vegies container.
I have found a way to steam them.
I put a wire tray on the BBQ, put an aluminium tray on it put my vegetables in with a little water and I cover with aluminium foil. Close the lid and about 35-40 Min later they turned out good. I have to remember that it is like an oven and allow the time to cook
Sabrinaasked
Hi all! Hope you can help me, purchased an Everdure Neo buddy but the manual gives know instruction about using it. Do you keep the lid down first until you get the desired temperature to cook steaks and chicken? I'd also look on there site but found the information useless.
2 answers
Hi Sabrina,
You can keep the lid down but the BBQ can only be on low. DO NOT TURN IT UP TO HIGH! You will ruin the BBQ. You can get the temperature up fairly quickly this way if you want to seer your steaks. You could always start it up on high, seer the steak and then turn it to low.
It doesn't surprise me with the lack of information with this brand.
Thanks Mark yes imformation was very limited, but will try this next time I barbecue.
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