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Reviews

4.3

115 reviews
5
(89)
4
(8)
3
(1)
2
(1)
1
(16)
  • Transparency
    3.8 (25)
  • Customer Service
    4.2 (38)
  • Trip Completed Yes (28) · No (8)
  • Ease of Booking
    4.5 (35)
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Reviewer Photos & Videos

  • Verified customer

Perfect and awesome site when you're travelling ANZ. Must check!

published

This site is full with fantastic promotions and recommendations on the places you plan to visit in ANZ. You cant find it else where and only in here! Well done!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise and Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you very much for the great feedback. We're happy you were able to find great deals and create new memories. We're excited to see you again soon.

The reviewer stated that an incentive was offered for this review



Puneet S.

Puneet S.Sydney, NSW

  • Verified customer

This will be my goto for tickets now!!!

published

I was really amazed by the excellent deals they have on tickets and attractions. I got a good deal on tickets to Featherdale zoo. Loved the experience and would be coming back for more tickets.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you very much for the great review, Puneet. We're happy you had an enjoyable experience, and we're excited to see you again soon.

Warren Teuma

Warren Teuma

  • 2 reviews

Great

published

Very competitive prices to other discounted sites. Will definitely use again as I am happy with the service provided and easy to find what I am looking for. Thumbs up from me.



Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accommodation and Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you very much for the great review, Warren. We're happy you had a wonderful experience and we're excited to see you again soon!

The reviewer stated that an incentive was offered for this review

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Lisa G.

Lisa G.Queensland

  • Verified customer

Full of great options - my go to website

published

The Experience Oz website is my first port of call if I am looking for something to do or somewhere to stay. Great options, prices and very easy to use.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you very much for taking the time and leaving such a lovely review. We're glad you had a great experience and we're looking forward to seeing you again soon!

The reviewer stated that an incentive was offered for this review

Simon.S

Simon.SPerth, WA

My Goto for tour tickets

published

The process is simple and seamless I always check the site out for tourist tickets when planning a vacation.A quick login and you can quickly look for deals and compare companies for the best price

Customer Service
Ease of Booking
Booking Type Tour
1 comment
Experience Oz
Experience OzExperience Oz
Muzza

MuzzaNorth-West & West coast, TAS

  • 2 reviews

Excellant Website and Service Provider

published

Easy to use, prices are cheaper, service is excellent, variety of products and experiences is fantastic.
Definitely recommend this site if going on holidays and needing ideas and tickets in advance!!

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

The reviewer stated that an incentive was offered for this review

samita rai

samita raiSydney, NSW

Most reliable site !

published

I was looking for great deal for Featherdale wildlife for my family and found experienceoz is fantastic. Very reliable and cheap. No line up and kids just had an amazing day. Called on center for inquiry- staffs are so friendly and excellent customer service. Desperately waiting for another booking. Highly recommended for my family and friends. Thank you experienceoz for providing best deal !!!

Customer Service
1 comment
Experience Oz
Experience OzExperience Oz

The reviewer stated that an incentive was offered for this review

Rose Ann

Rose AnnSouth East Queensland, QLD

Great price and excellent service!

published

Very reliable and easy process, definitely recommended!

Can't wait for our next purchase better than anything else!

Very good deals there's a lot to choose from and most importantly price is reallu great

Trip Completed Yes
Booking Type Cruise
1 comment
Experience Oz
Experience OzExperience Oz

Thank you for the lovely comment, Rose. We enjoy hearing about our customers travel experiences. Keep an eye on our website for even more inspiring experiences coming soon. We can't wait to see what you'll do next :)

suzii

suziiSydney, NSW

  • 5 reviews

Really easy

published

The whole process was fast and simple. Saving was small but still a saving. I will definitely buy from this website again. We Skiped the long queue at the aquarium and lined up in the prebooked line.

Customer Service
Ease of Booking
Trip Completed Yes
1 comment
Experience Oz
Experience OzExperience Oz

Thank you for taking the time and leaving a review, Suzii. We're happy you had a good time at the Aquarium and looking forward to seeing you again soon for your next experience. :)

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Jessica

JessicaSouth East Queensland, QLD

Reliable. Easy

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you for being a member of the Experience Oz family and creating memories with your family while saving some bucks! We can't wait to hear from your visit to Currumbin Wildlife Sanctuary and looking forward to seeing your photos, Jessica. :)

Great service

published

Super service instant ticketing at great prices have used this site now for a number of years and will continue to, if you have a question all you need to do is ask and you will always get an answer

Customer Service
Trip Completed Yes
1 comment
Experience Oz
Experience OzExperience Oz
Ris

RisSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Great price

published

Best price for what we wanted. Ended up saving $$ so we had enough for the whole family to be able to go this year together.
Looking forward to our day at Dreamworld.

Customer Service
Ease of Booking
Trip Completed No
2 comments
Experience Oz
Experience OzExperience Oz

Thank you for the positive feedback, Ris. We're happy you got to enjoy some savings for your upcoming experience at Dreamworld. Enjoy the thrill and we hope to see you back soon. :)

Ris
Ris

Will def use ur services again. A real bargain :)

  • Verified customer

Wonderful, exciting and fastastic trip

published

No extra fee and unexpected is imposed after booking. The booking system was user friendly and easy reading. The system will issue notice immediately to who cancelled the order before pay.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise
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1 comment
Experience Oz
Experience OzExperience Oz

We're glad you had a breeze booking your experience through us. Looking forward to seeing you again soon when you're putting your Experience Points to good use. :)

The reviewer stated that an incentive was offered for this review

Jody

JodySouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

I love this website!

published

I love this website, I’ve used it soo many times and even tell family and friends about it! the staff that are behind it are fantastic, they give you so much info. And help when needed. the whole experience with this site and all who go with it, has changed my life. I may be poor now because I buy so much through here- gifts, things to do with my family. But I’m now more outdoorsy and experiencing oz at its finest. Thanks to all envolved! I’m loving life a little more! 5/5.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz
keepemhonest

keepemhonestSydney

  • 6 reviews
  • 10 likes

Highly recommend the Aqua Duck experience

published

Thouroughly enjoyed the Aqua Duck experience at Surfers Paradise. Staff were very friendly and professional, the vehicle/vessel was clean and comfortable and the weather was perfect! Lots of fun and worth the money. Great for the whole family no matter what the age. Will do it again if ever up that way.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise and Tour
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1 comment
Experience Oz
Experience OzExperience Oz
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Very difficult to deal with they just don't care

published

These people aren't interested in your problems you have with there tickets they just take your money and don't want to know what experienceOZ Sux.. Book direct Google what you need

Ease of Booking
Booking Type Tour
1 comment
Experience Oz
Experience OzExperience Oz
Mahesh

MaheshPerth, WA

Convenient service from OZ

published

Very excellent service. Online booking process was smooth and convenient. Heard about it through facebook advertisement. Sceptic first but there was no additional or hidden fees during booking. Fully satisfied with experienceoz.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Excellent ticket price for SeaWorld.

published

Excellent. Easy to book. There were no additional fees. The price of the ticket was AUD 56.50 for SeaWorld. It cost AUD 79 at the gate for pensioners and AUD 85 for adults.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

Thank you very much for your feedback, LLai. We're happy you're enjoying our promise of no booking and credit card fees, ever. :) Looking forward to seeing you soon for your next adventure!

DS Betts

DS BettsSouth East Queensland, QLD

Easy, convenient and value for money

published

We made a last minute trip to Melbourne during the final week of Aus Open so I had imagined it would be impossible for us to organise any family activities outside of the tennis. But I found this website by a chance and was pleasantly surprised we managed to book some family activities from one single place. The website is very informative, information provided was clear, booking was easy and price was competitive. Service was very good including follow through with checking how our experience was in using the website. Will be using this again for future needs.

Customer Service
Ease of Booking
Trip Completed No
Booking Type Tour
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1 comment
Experience Oz
Experience OzExperience Oz

The reviewer stated that an incentive was offered for this review

Kelly

KellyGreater Melbourne (Outer), VIC

Easy as

published

We wanted to take out toddlers to Sealife Aquarium in Melbourne and we had a wonderful day out. We skipped the queue with our prepaid tickets and had a wonderful day. Would definitely recommend!

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
See all answers
1 comment
Experience Oz
Experience OzExperience Oz

Hi Kelly, Great to see you enjoyed your day at the Melbourne Aquarium and got to take advantage of our prepaid tickets. We hope to see you again on your next experience with Experience Oz :)

The reviewer stated that an incentive was offered for this review

Page 2 of 6
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Questions & Answers

aina n.

aina n.asked

Hi, My family and i will go to Gold Coast, Australia on February 2020 . I've tried so many times to pay using my credit card . Why i can't pay for it . My vacation is around the corner . I've tried to message your customer service but ended up no reply from your side . Please reply immediately . Thank you

1 answer
Experience Oz
Experience OzExperience Oz

Hello Aina, it's disappointing to hear you are experiencing trouble purchasing online. Please give us a call on 1300 935 532 and our friendly customer service team can look into the issue for you and make a reservation for you over the phone. February is a lovely time to visit the Gold Coast. We hope you enjoy your holiday.

Judy R.

Judy R.asked

My husband and I were gifted one of your tours (Burlesque Showboat Cruise) for Christmas 2018 but due to very personal reasons, we have not as yet booked the Cruise and are very unlikely that we will book it at all. It has nothing to do with your company, it is just very bad timing!! We were wondering if it is at all possible to get a refund for the cruise and have the refund returned to my son and daughter in law who were the ones that purchased the gift.
The voucher number is #310499183 and it was purchased by Christopher (Chris) Marien and Sharon Patton.
Looking forward to hearing from you with a favourable response.

Kind Regards
Mrs Judy Ralph

3 answers
Experience Oz
Experience OzExperience Oz

Hi Judy, Thank you for your message. Gift vouchers are unable to be refunded, however, the value of the gift voucher can be used towards another experience instead. Please give our friendly team a call on 1300 839 731 to discuss what options are available for you. Looking forward to speaking with you.

Judy R.
Judy R.

Do you have movie vouchers available?

Experience Oz
Experience OzExperience Oz

Hi Judy, we have a huge range of tours, attractions and cruises that your gift vouchers can be used towards. Please give our reservations team a call on 1300 935 532 and they will be able to suggest the perfect experience for you. If you prefer email then you can get in touch with us at: [email protected]

chelsea

chelseaasked

Hi I have booked my tickets but i have yet to receive any email. pls help?

3 answers
Muzza
Muzza

Hi Chelsea. That is strange. Id check at your end if payment for tickets has actually gone through as sometimes it doesnt and that could be why you dont have your tickets. If it has send Experience Oz an email telling them tickets not received using "contact us" at bottom of page. Also check you have given them your correct email to reply to.

Simon.S
Simon.S

Try calling them call us on 1300935532 or email us [email protected]

Experience Oz
Experience OzExperience Oz

Thank you Muzza and Simon for helping Chelsea. Yes, please give us a call on 1300 935 532 or send us an email at [email protected] with any questions you might have and our team is happy to help. We hope you've received your tickets and have a wonderful experience.

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