Don’t buy from this company I purchased a dress that cost me $90 which I had to return because it was to small. I have waited four weeks for a refund contacted them twice and been refused all I hear is excuses and contact us again in a few days maybe we can help you then. Taking my complaint to afterpay maybe they can get my money back. Stay away from ezibuy

I purchased an EziBuy top through the Millers website. As Millers accept returns in store, took the top in to return as it’s not true to size - runs small. Advised it must be returned by post at a charge of $7.50. This wasn’t clear on the purchase when ordered.

Ordered a jacket which I returned as too big. Ezibuy refused a refund as supposedly a non refundable item. This was not clear in their catalogue and not what would be expected from an online clothing company. I then asked for the jacket to be returned but they have refused. Would not deal with this company.

Why in the year 2020 do some companies still take so long to simply dispatch an order? In this case Four business days. Finally dispatched on the fifth business day. Catch up Ezibuy, most stores are dispatching in one business day now.

Good quality clothes although rather expensive and size can be a bit of a lottery. Overall, good service. One problem: I receive endless emails and the unsubscribe facility is impossible to navigate. Doesn't work. Its simply a facade. Very annoying. The only option is junk mail.

I have shopped previously with EziBuy, whilst I have no problem with their quality of product I do have a major issue with their delivery service, I paid for express post on the 2nd of December just received notification from Aust Post that the delivery is due on the 11th December, I don't call that express shipment as they advertise you will receive your products within less time. I did contact their customer service department, and whilst they were apologetic for the delay I am still waiting for the refund of my express payment. It is this sort of thing that tends to leave a sour taste in my mouth, and makes me a little dubious about using this service again.

Been buying from Ezibuy for a few years and have found them to have excellent choice of quality clothing. Reading reviews helps. Having the actual length of the garment stated really helps, as I like a midi length. Being able to use click and collect and Afterpay, I am a very happy customer. Love receiving the catalogues in the mail.

I also spend way too much with them. I've purchased clothes, shoes, clothes, furniture, pot plant holders. You need to know the sizing of the brand. Love Heine. So chick.

Love Ezibuy, unfortunately I spend way too much money here !! I normally shop SARA and have started buying clothing for my daughter, even better when you manage to pick items up on sale. Easy shopping, easy returns

Ezibuy 19sm 229965 red purple silk shirt

Extremely disappointed.

1. Colour is not vibrant compared with catalogue photo.

2.This is NOT 100per cent silk as stated on garment and in advertising.
Don’t pay for silk and get synthetic fabric posted to you.

Ezibuy is legally required to check manufactures claims for items sold in Australia.
Ezibuy did not do its Quality Control on this garment.

The key to good online shopping is knowing your size in that particular brand. After 2 returns, I think I have hit the jackpot! Great online store with easy manoeuvrability and styles.

This company is New Zealand based, with a NSW contact point for Aussies. In years of doing business, I have found them unfailingly friendly and helpful. I can browse and shop on-line, or receive a snail-mail catalogue. I can order by phone (free call to NZ), and even have items kept for me for 7 days awaiting my cheque.
Returns are without question, for refunds or exchanges. And their items to buy are extremely varied and good value.

A great online store. So many choices suiting all body types. The key to success is knowing what suits you. Reading reviews and sizing labels. Great bargains and combination. Ideas.

I paid $169.99 for a dress only to find that the pin-tuck detail on the bodice has not been finished off; loose threads not tied off. I'm going to have to finish off the stitching myself to make sure it doesn't come apart. Although I love the style of dress and the linen/cotton fabric will be great for summer, I'm quite disappointed in the quality for the price I paid. While the dress is as advertised, it is not properly finished. This is the second time I have purchased from Ezibuy and been disappointed. I won't be buying from them again.

I returned a pair of expensive pants that were far too large for me, they informed me that they couldn't accept them because they were no longer in new condition.
These pants had been taken out of the packaging and not even tried on because they were several sizes too large, returned straight back into the packaging, and sent back the same day.
Now I'm out of pocket and have a pair of pants I can not use.

I had used ezibuy multiple times and I can honestly say I have had a problem every time. The sizing is ridiculously out of whack so you have to return items which then incur return post fees. I do not know many online stores that would dare charge for returns these days. Delivery is the next issue. It never arrives without problems. It’s either dropped off without permission or goes to the post office when I’m apparently ‘not home’ when I am. The customer service ladies are nice but it doesn’t make up for the absolute shambles of a company it is. I give up.

it was easy to navigate through the whole website and the products offered were pretty wide and various. bought the next products at discounted price and happy with it. they rarely give discounted price for next items but once they do, you better go for it.