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Fully satisfied in braybrook store
Very satisfied with staff and he helped us to find the right furniture and he helped us to arrange the delivery quickly! Will
Come back for my other furniture and will recommend to my other friends
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CaressaVictoria
Braybrook store
Great helping staff !
GREAT FURNITURE
We will definitely go back for more and tell our family and friends about braybrook store! Thanks again for the help and recomandons to the best of what we are looking for
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Tahlia1111Greater Melbourne (Outer), VIC
Fantastic service & prices!
Went in to find a couch for my first home with my fiance. The lovely man (name starting with K) was incredibly helpful and polite and made the experience seamless. Couch quality was immaculate and well priced! Also purchased three lamps. Highly recommend this shop for service and quality furniture.
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FurnitureFinatic
- 2 reviews
My go to spot
Traralgon store was a pleasant experience, there is a great range to look at as the store is so big.
nice friendly staff and delivery was quick and easy highly recommend
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Awesome service, cheap prices
Vivian from Braybrook store was very helpful and friendly, she was knowledgeable making the process easy, we walked in looking for a bed room suite and a couch, walked out very happy, 3 days later it was delivered.
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Fast and easy process
Bought a mattress at the Braybrook Store and the process was quick and easy. The lady who introduced us to different kind of mattresses was nice and helpful so the experience was pleasant.
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The reviewer stated that an incentive was offered for this review
SteveGreater Melbourne (Outer), VIC
- 2 reviews
Bad customer service only good in lying and tell excuses
They unprofessional sales team and delivery people worth .
Today I waited 3 hours in morning for delivery no one show up I called the store and I spoked to one of the sales man told me we have issue with truck and he promise to deliver it today between 8 pm and 9 pm .again no one show up .they are only bench of layers
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Excellent customer service
Bought a couple of beds and mattresses from the braybrook store. The products and service was fantastic. Bashshar helped me out and he was patient and very understanding. The staff is not pushy and understands the customers preference and choices
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Greta M.Greater Melbourne (Outer), VIC
Excellent furniture and service!
Great service and amazing furniture at Braybrook store! I bought a queen size bed with a help of K one of the staff members. Delivery was on time and staff members were very helpful!! Highly recommended!
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Horrible experience
Ordered a hallway table. Called and dropped in to store to be told lies upon lies. Why display furniture U don't have? Followed up 5 months later, 4 days after I was promised it would be there to be told another lie at the end of the month. The manager stated he could not understand my frustrations, what a jerk and not a manager at all. The store is a scan and the people that work there are disgraceful
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Mattress sale
Had an awesome customer service experience with Basharh at fair price furniture. The mattresses are very comfortable and reasonably priced. They provided enough option to find a great deal within any price range.
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The worst shop l have ever dealt with .
The worst shop l have ever dealt with .The Preston store is great to start with put nothing but issues when problems arise l wouldn’t recommend this shop to anyone .
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Peter G.Gippsland, VIC
Great Product, Great Price and Fantastic to Deal With
Purchased Leather Lounge Suite from newly opened Traralgon Store. Really happy with no high pressure service. Top quality product. Even delivery went beyond the call. Super impressed and would highly recommend.
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renu n.Greater Melbourne (Outer), VIC
Great service high quality products
Kulwinder braybrook store great help .. he help me with best deal avaible with reasonable price.. there products are high quality and very happy with my purchase .. thanks fair price furniture will come back for sure ....
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Great service, great deal
We visited the Braybrook store. Kay (Kulwinder) was a great help, no pressure to purchase the item we liked but with his assistance and prompt service we got just the perfect garden setting.
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Perfect products.high quality
High quality products, fair prices of course .n you can great deals in the store High quality products, fair prices of course .must visit store if you are looking to replace the old furniture of your house
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AnuVictoria
Excellent services
Fair Price not only has a great selection of high quality furniture but also has a great team happy to help you to create the finish you desire.Bash had the patience and was the BEST in his services.
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Dev D.
- 2 reviews
The quality of furniture and customer service of the staff is excellent
We bought a timber wood furniture set from the Hoppers Crossing store. The furniture quality is pretty good and the deal we got was quite good too.
Initially, the furniture had some minor defects and wanted to get it replaced. The staff was pretty helpful and was prompt in helping us out with the replacement.
Special mention to the staff, Jaspreet, Ahmed & Sana, who did an excellent job in looking after our concerns and providing excellent service.
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MANISHMelbourne
- 3 reviews
- 8 likes
Product quality and Warranty
Product quality not good and very bad with warranty claims. Won’t provide you with warranty card and will tell that invoice is required for warranty but when time comes will not accept invoice. Bad after sales service. Will take days to reply unless u cc to the head office as well. Won’t provide a name in email so u can’t go in-store and speak with anyone.
2 comments
Thanks for your reply. First of all i haven’t written a negative review to get my way. You guys if talking about ethical practices, is it ethical to tell customer something else and then come up with ... Read more
something else. We had problem with your stuff the year we bought it and i have all the correspondence but u guys didn’t do anything and still advised us the warranty is for 5 years in mattress. Also its not ethical that when someone has written a review, u reply them with an email straight away saying you guys were busy. After the review, the way u correspond changed and the way u emailed has changed. U should be ethical as u r running a big business and train your staff accordingly so when making sales they are ethical as well. We also bought a lot of stuff in last 6 months including few matresses and were advised that warranty on mattress was 5 years not 1. You can check with your sales team and give them the correct info so they can pass on to the customers. Also if needed a warranty card, they should be the ones giving it and not the customers asking for it as a customer wouldn’t have an idea to how it works.Similar opinion? Write a review on ieatwords.com.au!
Ken mitchellGreater Melbourne (Outer), VIC
Preston store.
Best service ever .a6 star rating have done every room in the house.will be back again .what a great service .will bend over backwards to help .ken&dona mitchell from mernda 6 stars.
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Fair Price F.FairPrice Furniture
Dear customer,
Hope you are keeping well. ... Read more
We apologize for the trouble caused but please tell the complete story. You bought the mattress in 2014 with one year warranty. We have your invoice and everything is in black and white and it clearly states that the mattress was only covered for a year long warranty. Writing negative reviews just to get your way is not an ethical practice. Hope you understand the scenario. Regards,